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The hotel itself was clean and tge staff was very pleasant. Location... if you are planning on staying at the hotel it is just fine. It is kind of a pain to get a group of people somewhere else becsuse they don't offer a shuttle and we had to tatake a few cabs.
Harrah's is a wonderful hotel, Love the pool. Just a great place to get away. They can lossen the Slot Machines a little bit, at least enough to play for a while. But I do love this Casino.
The staff was very good--professional and friendly. The room itself was not very clean looking. -- The grout and tiles in the shower was very dirty or stained or both. --The windows were dirty. --The carpeting looked like it hadn't been cleaned in a long time. The room itself was older, but that doesn't mean it has to be dirty.
Front desk staff waited 25 minutes to be serviced. A joke kept taking Diamond members.
The rooms had modern design elements and were comfortable enough for a night's stay. The grounds were very nice and the people performing live music around the grounds were very entertaining. We were lucky enough to have a hotel room complete with its own aroma. It might have been mold but I would more accurately identify it as a human biological odor. Sprayed some foo-foo around the room and went to sleep very late. Left very early. Wouldn't recommend for people with sensitive noses.
The food selection wasn't the greatest. Buffet food was not good and overpriced.
The room was fabulous. All the staff were very nice, happy and helpful! From the front desk, to the housekeepers! Every one deserves a "pat on the back". The buffet was horrible! We paid $30+ per person. Bad food. I was served a large "slab" of prime rib w/ a huge, and I'm not kidding, fist size full of fat in the middle of it. I wished I had my camera. Nothing really had any flavor. My boyfriend called it "army food". He tried the beef taco meat, rice & beans, amongst other things. We did like the cauliflower like an au gratin side dish. OH and don't let me forget to mention Pinks hot dog stand... HORRIBLE! For $5.99, I expected a delicious dog since I never had one from that establishment. I ordered the dog w/ chili w/ cheese. So they take a piece of american cheese and cut it in half and lay it on the bun cold. Then place the hot dog and add chili on top. The cheese never melted, the but was old and crumbly, and the chili wasn't hot enough... hence the cheese should have melted. OMG that was not good!!
I like that they had great ventilation to the facility. Service was very friendly. there were no signs that identified where to go. starting from parking all the way to check-in. Food was not good at all. Tried their cafe and their buffet.
Can't say enough about this hotel and casino - and the pool is amazing!!!! Already planning our next trip....
We love the lazy river & pool If you have kids the Lazy river is all they have to accommodate the little ones, and there's nothing else around outside the casino .
Rooms ok even though my reservation was fouled up and settled for a 2 bedroom handicapped. Not what i reserved. Staff except for a couple of the women staff trying to accommodate patrons but overall the pool and lazy experience was horrible. I understand holiday weekend but staff should of been prepared. Room took a few calls to clean room were fast the last time i called but was 10 Pm already.overall not worth the money i could of reserved another hotel nicer and cheaper and longer stay.
Pros: bed was super comfy, spacious restroom facility with separate shower and Jacuzzi tub, excellent dinner buffet. Cons: On our way to the pool we purchased a drink from the bar in the casino, cup was still full, about to enter pool area and we were forced to chug our drink or pour it out. Of course we managed to drink it! When exiting the pool area, once again we were not allowed to leave without finishing our drink!!! Seriously!!!! We never left the resort, we purchased the drink from THE RESORT bar, and we were NOT allowed to roam freely within the confines of the resort with drink????? What is that????!!!!!!!!! Check-in process was extremely loooonnnggggg!!!!! Come on Harrah's, schedule more employees during prime season when you know you will have more guests!!!!!
the front desk was not friendly and helpful; they did not inform us that they do not provide crib service ahead of our arrival; they do not have shuttle service when they are in the middle of no where.
This was an excellent central location for enjoying Sea World, Lego Land, Wild Animal Park, San Diego Zoo & the ocean. Weather was consistently about 5-10 degrees C warmer at the resort than on the coast. The pool and waterpark at the hotel is ideal for a family vacation.
Comfortable beds, spacious for our family, washer & dryer in villa, fully stocked kitchen to prepare anything, helpful, friendly staff, and most of all, Esco is a short drive (minus CA traffic) to all sights. We are a family of 6 and stayed mid July. This was our second stay at Welk and due to a lot of noise upstairs from us last year, we requested an upstairs villa this time. They were nice about accommodating our request however, when we pulled up to the villa, parking was limited because of construction. The first night we discovered ants crawling on the kitchen counter, so I called and they sent someone over to resolve the problem(but not completely). Oh and the people below us smoked, so whenever we chose to sit on the patio we were greeted with cigarette smoke. Construction began early in the mornings and it was loud. I can't help but think it was our fault for requesting an upstairs villa and that is all they had available. We stayed for 7 days and housekeeping came once. Let's just say I never felt comfortable removing my shoes inside the villa. The kids loved the rec center and the pool, however the latter was never kept clean. I overheard a guest mention how he could actually 'see his feet' today but then pointed out everything floating on the top of the water. None of this bothered me overly much until I took my kids to the pool on a Sat night around 7ish, and encountered a group of twenty year-old girls at the hot tub, drinking, cursing, and talking very loudly about their sexual escapades. Don't get me wrong, I'm not some prudish anti-fun individual and my kids are not completely ignorant about life but what those girls discussed made even me feel uncomfortable. We were about to leave until they took their party elsewhere, but I can't help but wonder what they were doing there in the first place? Were they with family, or did Welk rent a villa to a rowdy group of individuals who wanted to party in a family environment? We will not be returning next year.
Gym is the best equipped I have ever seen. Lots of exercise & yoga classes available Very nice Executive golf course Staff for most part very helpful They really try to keep you entertained right on the premises with shows, & other activities. The units are very nicely laid out large & comfortable If you have kids, lots of playgrounds, slides, & pools to play in. Overall it's the staff & the rooms that make this a very nice relaxing stay Terrible internet connection on my laptop Location not convenient, have to drive some distance for evening out or dinner out
2 bedroom unit was very room.
It was beautifully decorated and very spacious. everything was very clean and it was very quiet and family orientated
Everything was very nice. Very clean and I liked that. It was very noisey. Heard people above me and beside me.
Helpful owner Had Internet free but it was not wifi.
Nice place, clean, comfortable bed (probably the most comfortable bed of our entire California road trip), friendly staff. I would definitely stay here again. Everything about this place was a pleasant surprise. Neighboring businesses made me wary before I checked in. It was in the search for San Diego hotels and I was booking several places so I guess I didn't double-check the map. Escondido is not staying in San Diego.
The staff was very friendly, our room was very clean. Great value!!! Na
The friendly and helpful staff really made my stay more enjoyable. The room wasn't as clean as I would've hoped. I had to kill a few small cockroaches after less than an hour after my arrival. I didn't find anymore, though, for the remainder of my stay.
Good value for the money. Check in and out was very easy. Continental breakfast was decent. Rooms were very small. Furniture old and worn.
Clean bathroom That it was located next to the Adult book store. That did not sit well with me.
WOW, much better than what I was expecting for a Motel class establishment. Clean and tidy bathroom, room came with refrigerator and microwave standard, recently refurbished, staff (Bobby) was professional and prompt.
Very nice staff, good quality rooms.
I chose this motel due to the high cleanliness score from other users, coupled with the low price. It was indeed pretty clean. Location obviously is a problem. The only attraction in the vicinity is the Legoland, which I'm too old to visit. I only chose this motel because it could shorten my next day's trip to Los Angeles.
Bed if anything the location was kinda weird with the side road, but still not a problem after back tracking
Nothing Came back to our room around 11 after going to a wedding. Our neighbors have the door wide open smoking weed and then were playing with large lighters and other drug paraphernalia in the bed. I couldn't sleep due to the fear the place would be bursting into flames. Awful. Tiny rooms, tiny bathrooms, dirty, grungy. $100 a night for this place on a Saturday. STAY AWAY. UPDATE: after walking out of our room to check out and leave because I was so nervous. Caught of glimpse of what they were smoking with these large pipes: METH. I say this only because I made eye contact with one and their pupils were pinpoint small at 1am - it's dark so your pupils should be dilated. Could've been some other highly illegal substance- but appeared on all accounts as meth. So, good job. Door right open. The clerk simply said "you're checked out" upon us leaving. I called the hotel and then priceline to attempt to get our money back. They could only say, "Sorry, but the hotel is non-smoking". Okay, well I'm sorry but maybe they thought that was exclusive to cigarettes? How am I reporting to you that OBVIOUSLY this was not the case hence my very upset demeanor upon checking out? Also, rooms look nothing like the photos. Dirty, grimey, gross. STAY AS FAR AWAY FROM THIS MOTEL AS POSSIBLE. SPEND THE EXTRA $50 TO AT LEAST FEEL CLEAN AND SAFE ELSEWHERE.
clean, basic small, shabby outside appearrance
size of the room was great and location was good the "free wifi" signal sucked could connect but was as fast as dial up
A little too pricey for the atmosphere. Also, there were no more non-smoke rooms when I arrived, which I wished I would have known when I booked online
Rooms are huge and well cared for Walls are thin, so it could be noisy
clean, spacious rooms. courteous staff.
cheap no wifi
Decent place for the money. Pillows and no bathroom sink
I needed to be in Vista. And the price was ok. I had been here before and was always acceptable for the price. This time it stunk of pee and cigarette. Also theres a $75 deposit (cash only)which is new and hidden in the online deal.
Room was dark and quiet for sleeping. Bed was comfortable & nice pillows. Friendly staff.
Breakfast on weak side. Make eggs and bacon easier to hey to, not in corner.
Our room smelled like butter that went bad
Very bad experience, poor plumbing. Room had bad odor. Not staying here again!
Convenience to my sisters house. There were ants in the bathroom and hair in the bathtub.
Staff was outstanding Extended hours for the pool on weekends
How clean it was The housekeepers would come to clean the rooms really late
This guest did not leave comments about this hotel.
A diner was walking distance. Rooms were much smaller than expected. Not enough power plugs to run my laptop and other electronics I needed for my business trip. Parking is horrible. Walls are very thin and a couple arguing kept everyone up at night. Not recommended.
The staff was very friendly and professional Bad TV connection
This guest did not leave comments about this hotel.
Leaving. The bathroom was very small. The tub linoleum was pealing. The room smelled. Parking was very bad. The breakfast was vary limited mostly packaged danish. We left a day early because my son was sick of being in the room.
This guest did not leave comments about this hotel.
Very open, clean rooms, staff very helpful. and friendly.Close to good restaurants and shopping. Worth the price. Well if you are planning to go to San Diego attractions each day, the location is 30 miles away, but for the price that is the only compromise to be made.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Nice place. Friendly staff. Good location nothing
The quickness around the hotel No close enough to shops and stores, but I know now to grocery shop before hand.
They did not give us enough towels.
Wonderful staff, very friendly and took great care of us. Clean rooms. Great service. Great location for North County SD Rooms very small when using pull out couch/bed. Not all rooms have ovens. Website looked like all rooms did.
I have never stayed in such a new hotel and the experience was fabulous. The rooms were clean, beautifully decorated, and well proportioned. N/A
Absolutely nothing. The place was disgustingly filthy. It looked like the grounds hadn't been cleaned or maintained in decades. The room was also filthy, with black marks on the doors and frames, and stained furniture. This hotel should be cleaned or renovated, or shut down completely. We had booked for 2 nights but only stayed one night. If we hadn't been so tired from traveling all day, we would not have stayed there the first night.
Breakfast choices limited.
None Old building style, burned tube, smoking smell everywhere, no privacy curtain you can see through into the room from outside.food is bad. Carpet is dirty. Give us a smoking room when I book a non smoking room and I have to take the room because there was no other choice. Bad customer services from hotel people and booking.com CS too.
Staff was great- Betty treated us so well, and was so accommodating. We were tired and weary, and she immediately set us up with a great room and let us know about some good local places to eat. Room was clean and spacious. Breakfast was included. Wifi was easily accessible. A great deal- would definitely stay here again.
Room was convenient on the first level. Easy access for my husband with disabilities. Clean, roomy and quiet. The continental breakfast was fresh, quick and easily accessible. The beverages were varied and good. We liked the key use for ice and entrance to lobby. Although we did not use the pool it appeared to be well placed and inviting. The clerk was very polite but had difficulty in finding our reservation. The staff that we dealt with were very helpful. Nothing in the way of vending machines.
I liked that we could get multiple keys. Overall, it was nice. The beds and pillows were pretty comfortable. I didn't have trouble sleeping. I liked that the floors are wooden and NOT carpet. There was no cigarette smell which was excellent because most hotels I've stayed at reeked of cigarette smoke. The AC was strong enough to keep the room very cool. I have nothing bad to say. Just wish there was a mini fridge or something like that. I also noticed that there weren't shampoos when we got in; only bar soap. So I keeping up with the housekeeping a bit more. It's not a big deal but it's just something I noticed :)
Nothing. The amount of lies the lady told u the fact that the person working at the office was looking at us on the camara all the time when we where headed up to the room and she called us and said that 2 of my friends needed to leave because 6 people could not be in a 4 person room to hang out for a bit.
It was close to places we wanted to go (Stone Brewing, California Center for the Arts). It was a place to rest your head - absolutely nothing fancy or overly comfortable about it. While located relatively near places we wanted to go, the exact location of the motel was questionable. There were multiple homeless people wandering through parking lot while we checked in. We chose to Uber instead of walk anywhere. Why make people pay for WiFi? Why is there no shampoo in the bathrooms? They clearly attempted to "modernize" the rooms, but with the sparse furnishings and laminate floor it just lacked any semblance of comfort.
Nothing I have Bed Bug bites all over the back of my legs. Gross
The room smelled faintly of smoke even though it was non smoking.
Loved the hot pools
I booked my stay at The Tuscany Hills Resort because the price was great and it was conveniently situated to reaching a wide number of San Diego locations I had to call on for business. What I got was a very authentic feeling Tuscan family style hideaway. The surrounding scenery was gorgeous, and the cascade of small "soaking pools" that flowed through a garden area connected by mini "waterfalls" were a delight to unwind in each evening and wake to in the crisp January mornings. Add a nicely decorated room and a full size swimming pool for the family, and this place offered loads of benefits at a meager price.
Location was OK as near relatives we were visiting No complementary breakfast and no near by affordable restaurants. Grossly overpriced.
Staff were friendly Soak pools were good Tile floor in room Curtains Planters beds ground covers Bath products were not good, low quality all
Price is good, location is convenient. Hotel was quiet. Free wireless internet worked just fine. More space in bathroom than I would have expected for the price. Breakfast is a little minimal (waffles, cereal, toast, coffee, juice), but that's fair given the price of the room. Similarly, there's not much of a lobby, but I didn't need that.
Front desk guy was nice. Appearance. Cleanliness. Quality. Value. Had to switch rooms due to missing items from first room. Second room had the items desired, but the smell was awful and the shower and sink were not functioning properly.
I found a cockroach alive in a dresser.
The weather was awesome! Closet size rooms, door had to be pulled before sliding door card, hookers working hard in the back room, TV volume didn't work on certain channels, air condition only worked if you moved the bed away from it.
Staff was great, rooms were clean Scary area, cramped rooms, hard beds.
The king beds were comfortable. The floor was all tile. TV and phone both broken. Location is horrible. One roll of toilet paper. Didn't want to take a shower without shower shoes. Bathroom was dirty. Room was hot. A/C didn't work well, we had it set to 52 degrees and room was still hot.
It was convenient where we wanted to go. When we asked for a ground level room they were able to give us one. The shower. There wasn't any place to put your soap. The room was small and only had one uncomfortable chair. There was no listings of stations for the TV remote. I asked housekeeping crew for fresh towels and never received them.
Sheets had dried blood stains and other random spots that looked like mold on the flat sheet as well as the blanket, we requested several sets of new sheets.
Big open room with laminate floors felt classy for a budget room. I was told I could check out late, noon. But got a knock on the door at 11 to pay for another day. Simple misunderstanding that could have been less assumptive.
There was nothing I liked about this place except for the staff. Woodo floors on the second level. The room was vacant for almost any furniture except for of the bed 1 table 2 chairs a refrigerator that wasn't plugged in and a microwave that wasn't plugged in. The TV had a cabinet mounted against the wall and the face of played to that cabinet was torn off and on the ground
Updated decor Room looked very well used and repaired
Clean and simple No closet
Nothing Old outdated building !!
Loved the fact that everything has been well kept and maintained. Looks like new ownership/new decorations. People lingering around the hotel at night.
The toilet : it was so hard to flash..
Rooms were newly done and clean.Staff was pleasant and nice,also had a swimming pool outside and only 25-30min downtown San Diego,loved the stay for the amount of money!
the hotel was clean and the pool area was clean. the staff for housekeeping was very nice. the wifi was great. the breakfast was good. the price you pay is exactly what you get. the way the tv is program to shut off every 45 min. it is ridiculous . the front desk is terrible. they have no answers and refuse to try to get answers.