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Lovely hotel, casino & pool! Great layout too! All of the staff were very accommodating and helpful. We paid $140/night, and it didn't include wifi? Really? And asked for a later checkout, only to be told it would cost $20? The explanation on the wifi is that they don't charge a resort fee, so they charge individually for wifi. $12 for 2 devices for 24 hours. Uh.. no thanks!
Harrah's is a wonderful hotel, Love the pool. Just a great place to get away. They can lossen the Slot Machines a little bit, at least enough to play for a while. But I do love this Casino.
I like that they had great ventilation to the facility. Service was very friendly. there were no signs that identified where to go. starting from parking all the way to check-in. Food was not good at all. Tried their cafe and their buffet.
The staff was very good--professional and friendly. The room itself was not very clean looking. -- The grout and tiles in the shower was very dirty or stained or both. --The windows were dirty. --The carpeting looked like it hadn't been cleaned in a long time. The room itself was older, but that doesn't mean it has to be dirty.
Rooms ok even though my reservation was fouled up and settled for a 2 bedroom handicapped. Not what i reserved. Staff except for a couple of the women staff trying to accommodate patrons but overall the pool and lazy experience was horrible. I understand holiday weekend but staff should of been prepared. Room took a few calls to clean room were fast the last time i called but was 10 Pm already.overall not worth the money i could of reserved another hotel nicer and cheaper and longer stay.
Front desk staff waited 25 minutes to be serviced. A joke kept taking Diamond members.
The hotel itself was clean and tge staff was very pleasant. Location... if you are planning on staying at the hotel it is just fine. It is kind of a pain to get a group of people somewhere else becsuse they don't offer a shuttle and we had to tatake a few cabs.
We love the lazy river & pool If you have kids the Lazy river is all they have to accommodate the little ones, and there's nothing else around outside the casino .
The food selection wasn't the greatest. Buffet food was not good and overpriced.
The room was fabulous. All the staff were very nice, happy and helpful! From the front desk, to the housekeepers! Every one deserves a "pat on the back". The buffet was horrible! We paid $30+ per person. Bad food. I was served a large "slab" of prime rib w/ a huge, and I'm not kidding, fist size full of fat in the middle of it. I wished I had my camera. Nothing really had any flavor. My boyfriend called it "army food". He tried the beef taco meat, rice & beans, amongst other things. We did like the cauliflower like an au gratin side dish. OH and don't let me forget to mention Pinks hot dog stand... HORRIBLE! For $5.99, I expected a delicious dog since I never had one from that establishment. I ordered the dog w/ chili w/ cheese. So they take a piece of american cheese and cut it in half and lay it on the bun cold. Then place the hot dog and add chili on top. The cheese never melted, the but was old and crumbly, and the chili wasn't hot enough... hence the cheese should have melted. OMG that was not good!!
The rooms had modern design elements and were comfortable enough for a night's stay. The grounds were very nice and the people performing live music around the grounds were very entertaining. We were lucky enough to have a hotel room complete with its own aroma. It might have been mold but I would more accurately identify it as a human biological odor. Sprayed some foo-foo around the room and went to sleep very late. Left very early. Wouldn't recommend for people with sensitive noses.
Various food selections and meeting rooms. Paying $300. for a room during the conference in April. Other guests paid a lot less.
the front desk was not friendly and helpful; they did not inform us that they do not provide crib service ahead of our arrival; they do not have shuttle service when they are in the middle of no where.
Gym is the best equipped I have ever seen. Lots of exercise & yoga classes available Very nice Executive golf course Staff for most part very helpful They really try to keep you entertained right on the premises with shows, & other activities. The units are very nicely laid out large & comfortable If you have kids, lots of playgrounds, slides, & pools to play in. Overall it's the staff & the rooms that make this a very nice relaxing stay Terrible internet connection on my laptop Location not convenient, have to drive some distance for evening out or dinner out
It was beautifully decorated and very spacious. everything was very clean and it was very quiet and family orientated
2 bedroom unit was very room.
The resort itself is absolutely beautiful with plenty activities, some for a price. But, if you plan on exploring the city of Escondido or visiting San Diego, a vehicle is required because the resort is in a very secluded area. Didn't like the bottom level floor/ground level of the mountain villas.
Comfortable beds, spacious for our family, washer & dryer in villa, fully stocked kitchen to prepare anything, helpful, friendly staff, and most of all, Esco is a short drive (minus CA traffic) to all sights. We are a family of 6 and stayed mid July. This was our second stay at Welk and due to a lot of noise upstairs from us last year, we requested an upstairs villa this time. They were nice about accommodating our request however, when we pulled up to the villa, parking was limited because of construction. The first night we discovered ants crawling on the kitchen counter, so I called and they sent someone over to resolve the problem(but not completely). Oh and the people below us smoked, so whenever we chose to sit on the patio we were greeted with cigarette smoke. Construction began early in the mornings and it was loud. I can't help but think it was our fault for requesting an upstairs villa and that is all they had available. We stayed for 7 days and housekeeping came once. Let's just say I never felt comfortable removing my shoes inside the villa. The kids loved the rec center and the pool, however the latter was never kept clean. I overheard a guest mention how he could actually 'see his feet' today but then pointed out everything floating on the top of the water. None of this bothered me overly much until I took my kids to the pool on a Sat night around 7ish, and encountered a group of twenty year-old girls at the hot tub, drinking, cursing, and talking very loudly about their sexual escapades. Don't get me wrong, I'm not some prudish anti-fun individual and my kids are not completely ignorant about life but what those girls discussed made even me feel uncomfortable. We were about to leave until they took their party elsewhere, but I can't help but wonder what they were doing there in the first place? Were they with family, or did Welk rent a villa to a rowdy group of individuals who wanted to party in a family environment? We will not be returning next year.
This was an excellent central location for enjoying Sea World, Lego Land, Wild Animal Park, San Diego Zoo & the ocean. Weather was consistently about 5-10 degrees C warmer at the resort than on the coast. The pool and waterpark at the hotel is ideal for a family vacation.
Everything was very nice. Very clean and I liked that. It was very noisey. Heard people above me and beside me.