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Friendly staff, good breakfast although the breakfast room was a bit on the small size. I didnt like the entrance to the hotel from the car park.It was not very attractive and we had to pass through the smoking area.
Good sized comfortable bed, good food and friendly staff. Also live music inthe bar on Sunday night was enjoyable but bedroom was quiet. Terrible gate release system from car park into the hotel meant we were standing in pouring rain for about 15 minutes - they would be better with a wee man to do security.
staff were very friendly. food and service was excellent. rooms were quiet and spacious.
Excellent Irish staff ,lovely food and good entertainment. No shelves in bathroom (room 3) all toiletries had to be left on floor but what a beautiful bathroom otherwise.!
Recently modernised rooms. Hotel restaurant was very good. Next time will ask for a room which doesn't over look the main street. We had a room overlooking the main street - very noisy especially when the nightclub was closing. The room was lovely but definitely in need of triple glazing!
The staff were exellent, particulary the receptionist who was very helpful.The room was perfect. Very comfortable and clean. I would reccomend it to someone definitly. Very romantic also. I thought the prices of room service were very expensive.
services / facilities cleanliness of your room comfort value for money comfort
it was very nice and cosy
Rooms extremely clean & large, staff very welcoming & friendly. Excellent Receptionist "Mary" went out of her way on checking in and departure. Extremely friendly & Warm We parked our car in the secured car park, by the back wall of the hotel. On departure we noticed foot prints on the boot of the car!!!! Someone obviously jumped the wall & jumped onto our car 07 "BMW" so that was disappointing after our lovely stay put a bit of a dampner on it!!!!
I liked the immediate response of the staff (notably Aine) when a potentially difficult problem arose and the speedy resolution i.e. Our room was above the suite where a wedding was taking place and the noise of the band was over powering and no way was sleep possible. We had come away for peace and quiet, however as soon the staff were notified we were upgraded to 'honemoon suite' well away from the music. This was a fantastic room. My son however did not get relocated.The food in the restaurant was first class. I think it lacked a welcoming atmosphere in the reception areas and there was a distinct smell of urine around the area at the downstairs toilets. I have stayed in a lot of 4 star hotels in my life, unfotunately I
We enjoyed our stay the staff were friendly and the decor of the hotel was lovely.The food was also nice and room service on time. The shower/bath curtain was to short water every where.
The reception & communal areas are homely and nice with plenty of seating. Staff were friendly and helpful. Wi-fi is free. The wi-fi in the bar area kept dropping out which was frustrating; the lady at reception informed me later that there is not a good signal in there and its best to use it in the communal areas or rooms, despite the barman telling me it was available in the bar. It was fine in my room.
Superb small hotel with really friendly staff in all areas , although it was only one night , I was delighted to see the effort they made to make us feel comfortable ..highly recommended. In all hotels I use I believe the use of the "Buffet" for Irish Breakfasts is a complete let down , why work so hard to keep us hapy and serve up hard bacon and eggs is a mystery but so common in Irish Hotels right now.. its just lazy ( in my mind )
I was impressed by the welcome received, the comfort of the room, (the pillows were unbelieveibly good!!) the excellence of the breakfast and the overall good impression.
Friendly staff and an excellent breakfast. The quantity and quality of bedding and pillows. Inclusive Email facility, ample parking close to hotel. Good food and bar facility with competitive pricing Sauna and steam rooms limited hours and booking required
Relaxed atmosphere, countryside surroundings and friendliness of staff as well as good food
employees were very happy to be helpful and went the beyond the expected, very professional, made you feel at home! food was very good nothing was too much trouble.. blanket on bed was a little "grubby"
attentive and pleasant staff, meals were of excellent quality and fairly priced. Hotel has a warm and relaxing atmosphere.
service was very good friendly staff i would recemmed it to my friends no
This was without the worst experience I've had in 20 years of staying in hotels. I want to premise this review by saying that the staff were very helpful and courteous. Their talents would be suited to a better establishment. 1. This is a pub with b&b, not a hotel. 2. We stayed in a 2 bed apartment. I rang upon booking to make sure that noise wouldn't be an issue. I was told that the apartment was at the back of premises and shouldn't interfere with us. our apartment and b&b rooms were situated directly off a courtyard at the back of the pub. this was also their smoking room. Consequently we had 30 people directly outside our door 'til 2am. My 3 kids were terrified with the offensive language and people falling against the (glass) door. When the area was eventually cleared, we had the noise of the staff cleaning up until 3am. 3. Our apartment was damp where the heating obviously hadnt been on in months. 4. No hot water in the apartment, had to ask and then the staff put on the heating. This still didnt give us hot water. The ad on Booking.com is misleading. Avoid this dump at all costs!
the location in the centre of Oldcastle, close to good pubs, beautiful countgryside, interesting historical sites and proximity to Dublin city, less than one hours drive on exvellent roads. the rooms were large, well furnished and comfortable, with the excellent bathroom. staff were hellpful and friendly. we could not find a fault. the breakfast was cooked to order, the coffee excellent and overall wonderful value. Highly recommended.