The Renaissance Walnut Creek Hotel is across from the BART station to make it easy for guests to travel to and from the hotel on their excursions to the area. Centrally located, the Renaissance Walnut Creek Hotel allows guests to go to downtown Oakland or into San Francisco for an afternoon. Those who want to go into Napa Valley for a wine tour will find it easy to travel.
The Renaissance Walnut Creek Hotel features an onsite beauty shop and barber for guests to take advantage. There is a gift shop, and newspapers can be delivered to the guest rooms on request. Guests can enjoy room service and make coffee and tea in their rooms. There is valet, dry cleaning, and easy car rentals at the front desk.
Guest rooms have Wi-Fi Internet available. Those who need high-speed Internet to stream videos or download large files for business, it is available for a fee of $9.95 per day. Guests traveling on business may use one of the three meeting rooms which also have wireless and wired Internet access.
The hotel is a smoke-free building. Those guests with electric cars can use one of the two charging stations, for an added fee. The hotel only offers valet parking, which has a fee of $30 per day.
Guest rooms have individual climate control, iron, and ironing board. There are a mini-fridge and coffee and tea services. The bathrooms have a separate shower and tub. Guests with children can request a crib or playpen.
Accessibility and suitability
General
Basics
Services and conveniences
Dining
Pool and spa
Bathroom
Things to do
Media and entertainment
Bedroom
Family friendly
Parking and transportation
Outdoor
Laundry
Workspace
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, coffee shop, and breakfast in the room. Guests can also enjoy food delivery to their accommodation and a snack bar on-site.
Are there any nearby attractions or activities for guests to explore?
Guests can explore nearby attractions such as the Gardens at Heather Farm, Diablo Hills Golf Course, Ruth Bancroft Garden, and the Lindsay Wildlife Museum, all within a short distance from the hotel.
What amenities are available for families with children?
The hotel provides cribs, child care services, a child pool, kids' meals, a kid-friendly buffet, and a kids' club, ensuring a family-friendly experience for guests with children.
Is there a fitness center available for guests to use?
Yes, the hotel offers a fitness center with various exercise options, ensuring guests can maintain their workout routines during their stay.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect very clean and upscale rooms, with polite and cooperative staff. However, some guests have mentioned issues with room cleaning not being done regularly and delays in receiving amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Car
While the hotel offers valet parking for a fee, some guests found it more convenient to have their own car for exploring nearby attractions and the surrounding area.
Check for Room Cleanliness
Some guests reported issues with cleanliness, including stains on towels, bed sheets, and furniture. It may be advisable to check the room upon arrival and notify the front desk of any concerns.
Be Mindful of Noise
A few guests mentioned noise issues, such as disruptive HVAC systems and motion-activated bathroom lights. It may be helpful to inquire about room features that could potentially cause disturbances.
Verify Amenities Availability
Prior to booking, it's advisable to verify the availability of amenities like the gym and pool, as some guests were disappointed to find them closed or under renovation during their stay.
Inquire About Room Assignments
Some guests experienced discrepancies between the room type booked and the actual room received. It may be beneficial to confirm the room assignment upon check-in to ensure it aligns with the reservation.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Gardens at Heather Farm and Diablo Hills Golf Course makes it convenient for guests to explore the local area. Consider planning visits to these nearby spots.
Consider Bringing Toiletries
A few guests mentioned that amenities like shampoo, conditioner, and toiletries were not consistently restocked during their stay. Bringing along personal toiletries may be helpful.
Request Early Housekeeping
If daily housekeeping is desired, it may be beneficial to request this in advance, as some guests experienced delays and miscommunications regarding housekeeping services.
Inquire About Parking Fees
While the hotel offers valet parking for a fee, it's advisable to inquire about parking costs beforehand to avoid any unexpected charges.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | January |
Average price (weeknight) | $241 |
Average price (weekend night) | $222 |
Value for money | 8.4 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Concord Buchanan Fld |
Distance to airport | 4.4 mi |