Would you like to save as your currency permanently or for this visit only?
clean ,location front desk woman
Opening time of the swimming pool: 9.00 am till 8.00 pm!!!!! Impossible to use.......
staff and welcome specially at the reception bar staff very friendly,, swimming poll is perfect taxi driver and concierge cooperation is not to help the guest i think just to do business between them
Location is perfect
Excellent position. Part of the room lightning and the cabled Internet connection was not working upon my late arrival. Air conditioning terribly noisy. Some staff was strangely snoopy and quizzical - In a five-stars hotel you should be able to relax and let down your guard.
Location is perfect for tourists, Old Warsaw is only blocks away. Included breakfast was perfect, great selection of food, attentive staff, and unlimited coffee or tea. Highly recommended this hotel. Hotel was undergoing some remodeling. I'm sure price will rise with new amenities.
Great location, great swimming pool! Spacious and confortable rooms. I was given a room with 2 single beds. Quite small and narrow bed, even for 1 person.
Location is perfect, it's walking distance to the old town. Included in our price was a buffet breakfast. It had a really rich selection of everything. The staff was very kind and the rooms looked new and in great shape. Internet was a bit on the slow end.
The location and open space around the hotel was very pleasent and the view onto the square was an added bonus. Other features we enjoyed being able to open the window in the room for ventilation the separate room room was also an excellent feature.
Bar staff were very friendly and helpful. paying was a problem as I had to pay twice on my VISA as they wouldn't accept my switch card. Swimming pool and facilities were dated and due for a refurbishment. 2 single beds instead of a double as requested.
The staff it's polite, and the service is good
Location is excellent for both sighseeing and business while in a quiet street. The pool is fantastic. Staff was very helpful with restaurant recommendations and museum bookings, etc. everything was very good.
room was comfortable and location is perfect poor service, rip-off pprice of a very poor quality (value for money) breakfeast
The hotel provides free bottled water for guests. The housekeepers replenish this when they turn down the sheets. In a world where the top hotels seem to charge for everything, this was refreshing. A 35 Euro breakfast seemed absurd given the low prevailing price levels in Poland. Frankly, that would have been excessive for Paris.
professionalism, nice staff, everything...! no
Hotel staff courteous, thoughtful, and very helpful when attention was needed. Hotel very convenient to visiting tourist sites, restaurants and shopping. Consierge services were super. Double room was lovely but only one comfortable chair provided for two in room. We needed to remain in room for two days because of a sustained injury. Television only source of entertainment, but limited in English. Only news/sports programming available.
We were made to feel like '5 star' visitors. The staff were all extremely warm and courteous. The facilities were above reproach.
Large room with a beautiful bathroom.
The location of the hotel is excellent. Only 5 minutes walk from the Old Town, in a safe area, next to many interesting touristic sites. The emploees of the hotel were very gentle and the most important was that they could speak English!! Also, the room was large and the very comfortable. I could stay there in the future! The bathroom. I think it needs renovation.
Great Central location with good staff and excellent service
Historic landmark ,great location and atmosphere , brings many memories !
location, staff, service, breakfast room
Excellent location, near the most beautiful areas of Warsaw. Friendly staff providing first class service. Perfect for those looking for "old British style". The prices for the breakfast as well as for the bar are clearly excessive. The window of our room was quite small and located in a quite low position. As I said, it is perfect for those looking for "old British style", not so good for those looking for a modern-looking business hotel.
Excellent hotel, excellent people. Rooms are clean, cozy, makes you want to come back. 10 out of 10 overall
lovely room We came to Warsaw to look at art museums - there wasn't much information in Warsaw about this - nothing to do with the hotel but you don't list it as a possible reason - art, architecture and heritage/history and political history are main reasons for many people to travel to interesting foriegn places
Location, design. Breakfast, very small bathroom
The position, the hotel style, the people. No lift for old people
Big plus: location, right on Old Town. Not so easy to go to other parts of Warsaw. Room design was very good. There's no lift and I had no help on getting the suitcase upstairs. No breakfast. Noisy neighbourhood with poor isolation.
Location, free wifi, large rooms, interesting & fun decor. No English language TV channel, room was cold on arrival.
location in middle of Old Town, new unique rooms, friendliness and helpfulness of staff
Location Registration was abrupt! Should use normal routine of getting card # and check out on departure. Thus, one asks for the key, which I forgot. My res'n was withot breakfast but the young woman on arrival made an error.
The staff is amazing! Very helpful, friendly and their english was perfect. The rooms were comfortable and well thought out. We were so excited about the location and the service. The room themes were fun and enjoyable. Overall we enjoyed our stay and would recommend this this hotel to everyone. The location could not have been better Since the hotel had just opened, there were a few small hickups, but none were overwhelming.
The staff went out of their way to help us organize our short stay in Warsaw. Could not be a better location for tourism. Internet was very slow.
The location was excellent, the room was fab and the staff were so helpful n/a
Location Room, bed, mattress
Excellent location and good sized room. very limited breakfast (roll & coffee, available only in the room.
excellent location, right at Old Town and walking distance to main sites peculiar mustiness, hotel on 3rd floor in a dorm type setting, nescae sachets and bread rolls on a table in the corridor constituted "breakfast" and no wifi as advertised
location, friendliness of the staff
Terrific location (I loved the view out my window!) ,very helpful and knowledgeable staff (Sylvia, Magda), convenient access to the Internet Although I only had to share the bathroom with one other room, it was often occupied. Fortunately, however, the staff allowed me to use the downstairs WC so I was not highly inconvenienced. Also, although I was only one person yet had to pay for two people since the only room available was a double, so it was less of a good value than it might be for others travelling in a couple or group.
The hostel is very cosy and very good located.
It is really friendly and convenient
Excellent location. Helpful and friendly staff.
the location was directly in the old town, you can reach almost all sites on foot. in general the hostel is clean and neat. the kitchen is spacious. the receptionists are very nice and kind to explain about the information we asked. the bus stop to get out of old town is very near however the one to get to the hostel is a bit far, 10-15min walk. there was a strange smell in the room which we think comes from the pipes of the water system for the bathroom. the shower had a small changing place which was closed with wood panels, traveling with a group of friends made this a bit uncomfortable. towels can only be rented. 2 out of 4 beds were very hard and not very comfortable to sleep on.
Then location. Close to everything I wanted to see during my stay.