Would you like to save as your currency permanently or for this visit only?
dirty,bad service,expensive,the price not match the quality yes
close to woodbury outlets service,,cold room,low lights in the room
Its proximity to the Premium Outlets at Woodsbury Commons. The poor condition of the furniture & fittings. Only coffee provided in the morning - no hot water available to make our own use.
Convient to shopping which was why we were there. Some of the staff were not very helpfull and begruged us any extra stuff ie towels and shampoo
Close proximity to Woodbury Commons Factory outlet
The room was really nice as well as the staff.
location room style
Not located in walking distance from Outlet Center as promissed on internet! Very dirty and old. Even if it was a non smoker room, the smell of smoke was immense!
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
Very good location to go shopping in Woodbury Outlet. Otherwise, don't stay there. The satff is very confused, they've charged me a day that I canceled, but they called to booking.com and I fixed it.
perfect location for shopping at Woodbury premium outlet not as clean as I expect
Staff friendly and helpful in trying to resolve issues by giving us another room. Arrived on Friday night and as we entered the hallway on 2nd floor to go to our room the smell of marijuana smoke filled the air. The smell was so strong we thought they were smoking in hallway. Our room was in another hallway and the smell of cigarette smoked filled the air and our room. I asked the clerk if we could move to a room away from the smoking rooms and was told this was a non smoking facility. The smoking was a guest issue but not having cable tv in the room was a hotel issue that we were not aware of. We were told this was due to transition to digital cable which was in process of switching over. Being aware of this prior would have made all the difference. This was not an issue at the hotel other family members were staying at. The bed we had which was king size was so hard and uncomfortable we took the sheet of to make sure it wasn't a boxspring. I had stayed at this hotel a year ago during the week with a room on 1st floor and didn't have any of these issues. After this experience will not stay again. I do want to mention the staff and breakfast was good.
Fine; room smelled like wet paint when we got there but was nice. Our friends on the second floor (we were on the first) had a gross room that smelled like wet dog, though. Maybe they're renovating, but so far only part of the building?
Convenient location to area businesses No complaints
The man that went to check us in was absolutely horrific. There was a misunderstanding and he yelled at me saying that I was arguing with him. We then mutually decided to cancel the reservation, he said we would not be charged and we were. The whole thing ruined my day and we were already there for a funeral!
Comfortable bed, simple room, great view, very friendly staff, very quiet night, and no bells and whistles. Perfect!
Price was good compared to the price of our conference hotel. Bed was very firm.
The price was good Beds were kinda hard.