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Minivan | $82/day |
Full-size SUV | $86/day |
Premium SUV | $69/day |
One location in West Columbia
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Nov 2023
7.6 Good
Nov 2020
Pros:
Staff was effective, friendly, helpful and attentive to our needs. Car was great!Cons:
Interior and exterior could have been cleaner.9.6 Wonderful
Aug 2020
Pros:
Smooth pick up and drop offCons:
Automatic back hitch didn’t work so convenience was loss, but overall good car.8.0 Very good
Jul 2020
Pros:
Staff was friendly and very helpful.Cons:
Selection of cars could have been better, but I ended up with a good car that performed well, no problems.10.0 Wonderful
Jun 2020
Pros:
Slow process to pick up car but after that, everything went smoothly.Cons:
Processing pickup4 locations in West Columbia
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Reviews
10.0 Wonderful
Jan 2024
2.0 Poor
Sep 2022
8.8 Very good
Aug 2019
Pros:
Disappointed that the location was closed. Just a drop off to a key suppository. Ho hum.Cons:
Open location during daytime.9.2 Wonderful
Jul 2019
Pros:
Process went smoothly, very friendly and helpful employeesCons:
Car smelled like it had been smoked in and I was given the car with less than half a tank of gas8.0 Very good
Dec 2018
Pros:
On line reservation easy, price was OK. The overall staff were very friendly and helpful. The car was clean and what I had reserved.Cons:
I had to drive to the airport to pick up the car instead of a oneway rental as I have done in the past. This time they were charging a $75 drop off fee which was something new. Rental went from forty something dollars to over one hundred and twenty plus!!!9.6 Wonderful
Dec 2018
Pros:
The process was simple and they even accommodated a last minute change in drop off location.Cons:
The price using Kayak was several hundred dollars less which was great, but it bothers me that some people would have paid the Enterprise going rate. Why such a difference?One location in West Columbia
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Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Oct 2023
8.0 Very good
Oct 2020
Pros:
The cleanliness of the car and the make and model!2.0 Poor
Jul 2020
Pros:
Absolutely nothing about this experience was good.Cons:
When reserving a specific class of vehicle, try having that type of vehicle available. Completely ruined a trip that I planned a month in advance. I needed a pick up truck, reserved a pick up truck. After calling 10-15 times, to verify the availability, I was able to get someone on the phone. Unfortunately they were not at all helpful, but they did mention that a truck would be due back in on Tuesday.2.0 Poor
Jun 2020
Cons:
We made the reservation online through kayak. Decided to drive well out of our way to pick up from dollar bc the price was much less. Once we arrived, they racked on $95 bc it was a one way trip! This should have been calculated when making our reservation for what was clearly a one way reservation. Explained this to Dollar rep and they could care less. We were so upset... wasted lots of time and money. Will never rent from dollar or use kayak again.One location in West Columbia
Filters
Reviews
10.0 Wonderful
May 2024
6.0 Okay
Mar 2018
Cons:
Wasn't informed of the extra fees for roadside have never rented from a car rental company that doesn't include roadside for their vehicles, and also had to pay for a better upgrade class all because the class I reserved wasn't available!10.0 Wonderful
Mar 2018
Pros:
It was cheap and service was good.Cons:
I had to go to the rental counter to return the car keys when dropping off.8.0 Very good
Mar 2018
Pros:
Exactly as expected. The price quoted on the website was exactly what I paid. The car worked fine, was clean and the drop off was hassle free.Cons:
I didn't know that there would not be an attendant to check me out when I returned the car to the parking space. Luckily, an attendant from a competitor told me there was nobody to check the car and that I should take a picture of the mileage and gas meter so I could show it to the counter attendant at the rental desk who would do the final paperwork.2.0 Poor
Feb 2018
Pros:
The only positive I can say about Thrifty is that the lady working the counter really did try her best to find me a car.Cons:
We rented a minivan for a church trip online through Kayak a few days before our departure. When we arrived to the rental company (passengers and all luggage in tow), the Thrifty employee informed me that the car we'd rented was not available, nor were any other minivans. She said that since you don't pay when you reserve, the reservation is not binding. All she had to offer me was a 15-passenger van, which is not covered by our church insurance policy. I was unfortunately unable to rent from Thrifty and had to find a van from another rental company at the very last second, or we would have been unable to go on our trip. I would not recommend this company to anyone.2.0 Poor
Jan 2018
Pros:
It is hard to list anything they performed well.Cons:
Their staff is extremely rude. They didn't have the car we reserved. They said it wasn't available and offered us an upgrade for additional cost. We declined their offer. Suddenly, the attendant, whom happens to be the manager, found the car we reserved and indicated it wasn't cleaned because the cleaning staff have left for the day. She informed us that she will get someone to clean the car and to meet them in the lot. We waited for 10 minutes in the cold weather and nobody met us there. We came back in and the manager made us wait another 10-12 minutes while she took care of one customer. Finally, when it was our turn, she wondered why we came back. The car was handed to us extremely filthy. The manager was rude about the whole situation the entire time and never apologized. Never rent from Thrifty or Dollar period at the CAE location.One location in West Columbia
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Reviews
10.0 Wonderful
May 2021
Pros:
Nice car. Attentive staff.10.0 Wonderful
Apr 2019
Pros:
it was excellent, the prior page would not allow me to select the rateingsCons:
nothing8.4 Very good
Apr 2018
Pros:
The person at the counter was friendly and courteousCons:
I do not like dropping my car off in the parking garage without an attendant to inspect it. I am always concerned of being blamed if any damage occurred in the gargae I will be Joel responsible for it9.6 Wonderful
May 2016
Pros:
The easy access at the airport.Cons:
It was very difficult finding how to open the gas cover door release. The AVIS rep didn't say anything. I had to Google how to so I could fill up the car. The release mechanism on the Nissan Versa is located under the dash near your knees so you don't see it. As opposed to being on the floor next to the trunk release or like the new models where you just push on the gas cover door and it opens.One location in West Columbia
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Reviews
5.2 Fair
Nov 2018
Cons:
Return instructions non-existent: Found garage but inside no kiosk or personnel or clear instruction how to proceed. Ended up having to go to counter in terminal. Then they tried to charge me too much.2.0 Poor
Oct 2018
Pros:
Absolutely nothing.Cons:
I was apparently an hour late and it cost me twice as much as I was quoted. I learned that budget has independent centers. It was horrendous. I will never choose Budget again. Don’t do it people, they are not kind nor helpful. There are lots of other options.10.0 Wonderful
Apr 2018
Pros:
Quick check out Very clean car Good handling car Quick check inCons:
Nothing8.4 Very good
Sep 2017
Cons:
Expense8.0 Very good
Sep 2016
Pros:
i think the car needed some transmission work.8.0 Very good
Apr 2016
Cons:
The first car I was assigned had a low air in the tire light on and I had to go back to the desk to change cars. And two days into the rental, the same thing happened to the car that I was driving. I filled the tire at the gas station, but that should be taken care of before renting the car2 locations in West Columbia
Filters
Reviews
2.0 Poor
Jun 2018
Cons:
The agent gave me a car with worn out tires. The front tires did not have any tread left. So I got a flat tire and I had to change a flat tire out in the rain. I returned the car early. Very bad experience.2.0 Poor
Jun 2017
Pros:
Never got carCons:
Giving the runaround by people that didn't know what they were talking aboutOne location in West Columbia
One location in West Columbia
Along with an 8 passenger van, rental companies in West Columbia offer 7 passenger vans and 15 passenger vans.
Pick-up location | West Columbia |
---|---|
Car types | Van |
Rental locations | 8 |
Airport locations | 7 |