Reviews for Alamo in West Columbia
- All reviews 100%
Oct 15 2016
Pros: quick procedure and nice car and very helpful when I needed to extend my use of the car. Very good rate.
Sep 7 2016
Everything was great except...
Pros: It was easy getting the car and there were no issues whatsoever. Lady art e counter was very nice. Car was clean but did smell a little like smoke and had a stain on the back seat. That stuff didn't really bother me, though.
Cons: I got tricked into getting basic insurance coverage which was not my intention. I don't blame them for pushing it the way they did, but I wasn't prepared for it and got it without meaning to. Then I felt kinda dumb so I didn't ask them to take it off.
Aug 28 2016
Pros: Pick-up and drop off convenient. Staff friendly and helpful.
Aug 24 2016
Pros: The return process was incredibly fast and easy!
Cons: It took 40 minutes after I arrived at the counter to get my rental car. 1 person was running 3 counters. After a long flight, I just wanted this to be a smooth and quick transaction so that I could be on my way. That just didn't happen.