Reviews for Alamo in West Columbia
- All reviews 100%
Sep 7 2016
Everything was great except...
Pros: It was easy getting the car and there were no issues whatsoever. Lady art e counter was very nice. Car was clean but did smell a little like smoke and had a stain on the back seat. That stuff didn't really bother me, though.
Cons: I got tricked into getting basic insurance coverage which was not my intention. I don't blame them for pushing it the way they did, but I wasn't prepared for it and got it without meaning to. Then I felt kinda dumb so I didn't ask them to take it off.
Aug 28 2016
Pros: Pick-up and drop off convenient. Staff friendly and helpful.
Aug 24 2016
Pros: The return process was incredibly fast and easy!
Cons: It took 40 minutes after I arrived at the counter to get my rental car. 1 person was running 3 counters. After a long flight, I just wanted this to be a smooth and quick transaction so that I could be on my way. That just didn't happen.
Aug 22 2016
Air conditioning was not working correctly
Cons: Car should be maintained, especially in warm weather. Air condiitoning was not working correctly. Intitally it blew cold air but continued to get warmer finally blowing the same temperature as outside.