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It was unique and yet perfect for any type of stay, and felt very inclusive. It was set up like an apartment, and felt luxurious. The complimentary breakfast was delicious. We were amazed at what we got for such a reasonable price. The staff were the nicest I've come across. I would recommend it in a heartbeat to anyone I know. The shower wasn't my favorite. And I can't find an apartment as wonderful as this hotel.
General appearance of hotel and amenities, very adept staff, excellent location I was surprised that a deluxe king room would have such uncomfortable chairs and such a very small bathroom (cramped and confining; no room to move around) compared to other downtown Hyatt Regency properties and other hotels in the same price range
Elevators were fast, water was hot. Restaurant servers were attentive. Restaurant had a limited menu. Restaurant cost to value was low.
I did like the bed. I didn't like the house cleaning services, I didn't like the no parking semi-close to the main lobby (yes there is an attached parking garage, but you have to walk a good distance to get to the garage and it's an additional $10, parking per day). Also, I didn't care for the ice machine or vending machine for that matter only being located on one end of the Hallway; feels as if a hotel @ this price point should have a set up for these services on both ends of the hallway. And the fact that the staffing didn't listen to my concerns or attempt to remedy the problems weren't beneficial towards them either. Don't suggest anyone whom expects hospitality, quietness or functionality to stay there.
Room service is excellent, great staff, clean, large rooms and just a wonderful place to stay!
Very nice and very clean small luxury hotel in downtown. Cannot go wrong by staying here. I will be visiting again. All exceeded my expectations. Thanks.
What's not to like? Clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from hotel lobby through TSA Pre to gate was 25 minutes total at 8AM Monday). It took a few minutes running the water for it to get hot.
Great location in the middle of Old Town. We were within 1 - 2 blocks of all restaurants and bars. We loved the Victorianish atmosphere of the hotel, but it still had great amenities like a med-sized fridge and a 2-burner stove. Largest hotel room we have ever stayed in and the bathroom was very roomy also! We will definitely stay here the next time we are in Wichita.
Clean, easy to check in and had a pool and workout room. Access to the garage from the Hotel.
Great check in. Great bar staff on both evenings. I had a problem with my room keys twice. Outside of that a very good stay
The staff was very nice. Good clean room and good breakfast. Thank you!! Parking
The proximaty to the Intrust Bank Arena was great just a short 10 minute walk...much better than paying to park. The staff was all great and very accomodating.
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Great location, efficient and courteous staff at the front desk, Well-equipped, comfortable room. The housekeeping staff could use a bit of improvement when it comes to attention to detail and scheduling.
Maid staff knocked on my door before 9 am to see in room was vacant. This does not go well with me and should not with your management.
Location was great. Smallest hotel room I have ever stayed in. No crib available, no room for it even there was.
The room was very nice and clean and I don't like elevators and we got a room on 2nd floor and loved it
This is a great hotel nice clean and great location I would be definitely be staying here again when I come back to Wichita
This hotel was clean and well decorated. The pool was cool and refreshing. The maid service woke us at 8 A.M. The detached parking garage was inconvenient. The table we sat at for breakfast had a broken booth. There wasn't a mini fridge or microwave in our room which is odd considering how expensive this hotel was.