No vehicle availableI had reserved a vehicle through them. Three days before the reservation date I was emailed that to vehicle was over booked. I the email it said that they would like to offer me alternatives, but I was given zero and got the run around, oh and of course they were closed over the weekend when I got the email and I had to wait until a day before my trip to sort it out. No one helped at all, given zero alternatives, and just told to call priceline/discount company. I will never use them. Had to pay $500 more for a car since it was so close to when I needed it.
2.0 MediocreNov 1 2017
No car available for me after booking well in advanceNever going to try there againThe fact that I booked my van rental two months in advance to make sure I had one for my trip and the day I was going to pick it up there was nothing available make me so mad. I was super lucky to have found a van with enterprise at the last minute! After that I will always rent from them. They have the best service!
10.0 ExcellentSep 6 2017
Employees were terrific - there was a massive flood and they seemed to be doing a terrific job of handling all the issues that came along with it
Price gouging and over charging by Avis. No care for people, all about the money. Child’s car seat was dirty and quite a hassle for them. Car was ok but service from Avis representatives was poor and disorganized.
9.6 ExcellentMar 7 2019
More expensive than anticipated. Partially my fault making reservation. I didn’t check pick up location closely enough.
7.6 GoodSep 5 2017
Newer clean vehicle.Clean car.Quick pickup and drop off.Wish it was a little cheaper
4.0 OkayAug 11 2017
Vehicle was new.Wait time for processing rental was greater than one hour.
3.6 MediocreJul 17 2017
The agent was very nice with the transaction.It took me at least an hour to get my car. There were 3 agents working. Since I was doing a turn around flight this utilized far too much of my needed time. This was the LONGEST I've ever had to wait and get a car and the issue wasn't stock. There were plenty of cars on hand.
2.0 MediocreOct 26 2015
Not Good!Nothing!I booked a car through Kayak to be available to me when I landed at the Detroit Airport. The car I reserved, for some reason, is not at the Detroit Airport. It's in Windsor Ontario. And the great price I received was in Canadian dollars so it wasn't so great after all. And when I attempted to contact customers service, there is none to be found. Nice job Kayak!
Budget offer was different from what kayak said. Did not rent because the offer was changed
8.0 ExcellentFeb 18 2019
Since only one agent to serve both Avis and Budget, it slows down the check in process.
2.8 MediocreFeb 1 2019
Nothing. They didn't give me the car I booked. They kept the nicer car for other potential bookings. When i asked for the car i booked they argued... "it shouldn't matter since your saving money" ya Two dollars! i brought the car back and they claimed i put a small crack in the headlight. I didnt!Terrible customer service. Scammers Rude and made fun of my accent
2.0 MediocreOct 15 2018
Instead of telling me when I booked the reservation that they were sold out at the airport I flew into. It booked my car reservation somewhere in Canada. I ended up using an Uber.
6.8 GoodAug 7 2017
friendly staff, closeness of the rental office to the vehiclelong wait due to staff shortage, wrong/no instructions on toll fees
2.0 MediocreJul 25 2017
MeanNothingI found out that the reservation was not st DTW, but rather at a smaller regional airport and, though on the phone the representative was very kind and transferred the reservation for no charge, at DTW the representative would not honor that and insisted on doubling the rate. So I left and rented from Thrifty.
2.0 MediocreJul 16 2017
Tried to rent a car 10 times and was rejected saying price no longer available. Website is a. Mess! Need to fix your tech issues before any more customers are lost!!!!
6.8 GoodJun 11 2017
Check in process very poorReceived free vehicle upgradeStood in line for over an hour to pick up my car
3.6 MediocreMay 29 2017
Understaffed and 2 hour wait to pick up regardless of reservationUltimately, one customer service agent and the relative cost.Long wait. Uncoordinated lot staff and lacking a universal understanding of basic customer service.
4.0 OkayMay 13 2017
You get what you pay forThe price was low.The car was cheaply made and uncomfortable.
By getting a car hire at Windsor Airport, you will set yourself up for easy and flexible travel throughout the entirety of your trip. Whether you are headed from the terminal into Windsor, Ontario, or across the border, your own vehicle will ensure that you can enjoy yourself at your own pace, without needing to worry about public transport schedules or fares. By booking your vehicle ahead of time for the airport you can easily select a vehicle type that best suits your travel needs and have it waiting for you when you land, letting you get on the road right away.
Although the airport is located in Canada, given its proximity to the Canada/USA border many travellers may wish to travel into nearby cities in the United States such as Detroit via the Detroit/Windsor tunnel located roughly 8 miles from the terminal. Conveniently, most providers will allow you to use your Windsor Airport car hire in both the USA and Canada. Usually, this will be included in the cost of the hire at no extra fee, which gives your vehicle extra flexibility as taxis across the border tend to cost significantly extra.
If you're travelling in the colder months you may wish to get snow tires for your vehicle. These are offered by most providers for a small extra fee. We recommend getting snow tyres if you'll be driving in snow or possibly icy conditions, especially if you aren't used to it. You can also opt for snow chains if they're available and we recommend asking the staff to assist you in fitting and removing them if you haven't used them before.
The best time to pick up your car hire at Windsor Airport will most likely be in the afternoon and evening, between 12:00 and 21:00 as this is when most provider's offices are open. If you wish to avoid queues it will likely be less busy in the evenings between 17:00 and 21:00. To return your vehicle you can opt for after-hours drop-off, which may need to be arranged when you pick up your vehicle.
25% of our users found rental cars at Windsor Airport for $41 or less
Book your rental car at Windsor Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Windsor Airport
Avis and National both offer 24h returns. If you're returning outside of their staffed hours you can simply place your keys and paperwork into the appropriate drop-box located just outside their offices. Budget and Avis have the longest staffed opening hours, between 12:00 and 22:30 during the week and 9:00 and 16:00 on the weekend. Avis also has a loyalty program and this location includes express pick-up services for members of that program. If you usually prefer to pay by debit, while all providers require a credit card for deposit, Avis allows you to use a debit card for payment when you return the vehicle.
You will need your driver's license, which can be in English or French, if it's in another language you will also need an international driver's license. You will also need to present your passport as well as an accepted credit card. We recommend checking ahead with your chosen provider about what credit cards they accept.
You can find on-site car hire at Windsor Airport conveniently located just across from the domestic Baggage Claim hall. To get there from the International Arrivals hall, go through border security and exit into the main hall. The desks will be located ahead on the left, just past check-in. Once staff have gone over your booking and paperwork they will direct you to your vehicle located in the pick-up and return lots just outside the terminal.
On average a rental car at Windsor Airport costs $49 per day.
In the past 72 hours, the cheapest rental cars were found at Enterprise ($41/day), National ($42/day) and Budget ($49/day).
Car rental companies that offer shuttle or pick-up services from Windsor Airport to off-airport locations include Enterprise, Budget, and Avis.