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The location as it is right for my business and relaxing. The buildings need some refurbishment.
Quiet, comfortable, good service, beautiful views
They take dogs. Convenient for ferry terminal. Comfortable although a little tired in parts. Food bland and expensive. Been there two years running now and still the same - unimaginative and pricy. Additional £7.50 for dog.
Able to book on day of arrival, and get good value room. Lovely location, and despite large party at hotel on Saturday night, very quiet room. There was no room to park our car on Saturday evening.
Beautiful setting, relaxed atmosphere
Really helpful and hardworking staff. Great location on the Moor. Good cuisine. Hot water a bit of an issue first thing but it came through eventually!
Excellent very nice and helpful staff, wonderful location, good food, very clean. Large modern room with superb views. One could not ask for more. One of the nicest hotels we have stayed at at any price ( and what we paid was incredible value for money) - we intend to go there again.
the location was just right, very quiet and peaceful with lovely views. the staff were all very pleasant and helpful. the breakfast was freshly cooked, rather than a help yourself arrangement. for my part the bed was far too hard. however, my wife took a completely contrary view! so....?! as an aside we would suggest a lit sign on the main road in order to make locating the hotel a lot easier in the dark.
We have stayed here on numerous occasions over the last six years and have never been let down. A very good hotel for us personally enabling us to visit family nearby and the moors ensure our dog jas plenty of walks.
Lovely grounds. Very friendly bar staff need lessons in pulling pints! If we had been from Weights and Measures, there would have been trouble!!
Location Toilet in bathroom did not flush. The expensive overnight car park separate to the hotel.
Hotel was very clean and wellkept. Staff friendly and helpful. Would definately stay again
Good central location, car parking nearby
Breakfast was very good,plenty of choice excellent value Could have been warmer in bar area
The staff are very friendly and the one's I spoke to spoke could speak english. Everything I asked for it was gvien to me as if they meant it. No digital TV , i.e sky sports etc. The room I stayed on the pay TV did not work. 2) I could not open the windows at night as the window lock key was not available in the room
location was good. Walkable distance to the train station. Close to the shops and the harbourside restaurants. Nice room comfortable. We liked it here. no view from the window but we were only here one night and it didn't matter
Hotel is new, clean and nice No car park! Some of the staff aren't very confident in what they are doing, but appreciate that you had only been open a few days when we stayed, so this should improve with time
This hotel was in excellent cndition and very very clean. I was taken ill while there and the duty manager [Corin] and her staff were extremely helpful and couldnt do enough for us Just 1 problem when using the sink when you let the water run away it makes the most dreadfull noise and goes on for some time but that was all we could fault and having to pay £24 for parking wasn't great !!
We liked facilities at hotel, location and although the hotel didn't have it's own designated car parking, the car park next to the hotel was practical and very reasonable for city centre parking. Lastly we would like to take this opportunity to say how friendly and helpful the staff at the hotel were, that is something I have never experienced before in the hotels we have stayed in, not only in Plymouth
Very cordial and helpful staff Parking facilities are not very conveinient and we had to use a public car park which would not open until 10am on sunday to take out my car
The staff were very helpful and friendly The Coffee, breakfast, hairdryer, worn decor
old hotel but very comfortable and clean
Not the first stay, and not the last. Nice room & service, ideally located hotel, good value.
Nothing really, was a big dissapointment, it was noisy, too much traffic, some guests slamming the doors at 3-4 am., It was noisy, too much traffic, some guests slamming the doors at 3-4 am., it was cold
The only thing we did'nt like was that the shower in bathroom did'nt work properly but as we was leaving in the morning it wasnt a major problem
Central location No
Good room quality for a low price. Slow lift, long periods spent waiting for it while having to go only one floor up - it would have been faster to use the stairs but we couldn't find where they were.
Comfortable and generally welcoming. Internet access in the bedroom did not work.
This hotel is ldeally located for the City Centre, it offers comfort and relaxation to shoppers or mere tourists visiting the area. There is nothing about this hotel we found to complain about.
Location Small car park
lots of space, very modern, privacy, good for kids. the aircon failed while we were there. as it was a weekend they were unable to fix it
excellent rooms and helpful staff N/A
The hotel was very clean and well presented and my room was fantastic value for money, I also found the staff very helpful and friendly
The peace and quiet about the whole hotel I had no problems
Everything was very clean and new.
Only in the hotel to get ready and sleep so did not use any of the facilities but room very comfortable and roomy Breakfast was very basic
The clean, modern decor and facilities, and the staff were very helpful and friendly. The hotel restaurant was also good. Could have been cheaper, perhaps more deals for non-business guests staying for more than one night.
Future inns and Hoels have a whole experience of great hospitality. I always attempt to stay with this hotelgroup.
Everywhere very spacious, including bedrooms; fixtures and fitting to a very high standard. Bed and pillows very comfortable. Lighting in room excellent with spotlight over desk. At least 10 power points in the room, 3 were next to the bed. Tea and coffee in room. Iron, ironing board and hairdryer in room. They do a good evening meal deal - £15 for 2 course evening meal with one drink. They have 2 real ales in the bar, both from South Hams brewery. It's a Canadian chain with only 3 hotels in the UK. It's easy to find and easy to get to being just north of the A38 but it is a bit of a way from the centre. Good English breakfast - fried eggs are cooked to order; the rest is buffet.
Quiet, elegant and efficient hotel. Very comfortable beds, lovely to have duvets instead of blankets. Nothing whatsoever, would stay at any Future Inn in future.
Friendly, accommodating, cleanliness, breakfast and evening meal out of this world. None
Warm and welcoming
Felt "looked after", but not claustrophobically so. Very flexible breakfast times 7 - 10 Very clean Tables good size no juggling things on it. Fridge in room very useful. Feeling of space indoors and out.
We had a great time staying there. Everything was so clean we felt right at home. Maxine and Chris are lovely hosts.
We are both on a diet and the hosts went out of their way to make sure we had everything we needed. They were very friendly and welcoming. Nothing at all. Everything was perfect - even to getting advice about my orchids.
Could not fault anything. No.
we were made to feel at home and nothing was to much trouble.
The owner !!! Lucy the cat!!! Full English breakfasts!!! The rooms! Very romantic. The whole house was charming and the countryside spectacular... Not a thing
Clean, quiet, private and spacious We like a soft mattress and unfortunately it was a little hard. It would be handy if mattress toppers were available
The building was an old schoolhouse and had real character. The host was friendly and helpful.
Quite no noise first class will be returning again keep up the good work. None
I really liked the bath in my room. Nice and big I didn't think the food in the bistro bar was very good. I also thought a pint of local cider was too expensive
excellent beds, good location, nice golf course, good swimming pool / sauna, decent rooms, good value for money no atmosphere in restaurant/bar area, cold restaurant
Indoor leisure complex Restaurant lacked atmosphere.
Delicious breakfast, spacious room, quiet environment. Good location (about 20 mins drive from Plymouth). Not much to do in the evening, but the hotel staff recommended Who Would Have Thought Inn in a close by village, and it was excellent food. Nothing, everything was good.
Good value for money on this occasion. I would have liked free internet connection.
Staff good, good value, nice aspect but Plympton in general very shabby.
How quite it was but close to the town
It was an excellent stay, great dining experience, sensible prices for dinner and wine, well trained staff.
excellent food and service
We stayed in the main house, which, although rebuilt after a fire in the 1980's, still retains a real 16th Century feel to it. I would definitely go back again.
character two single beds pushed togetherr instead of a double.
Good location and the room was a great size for us and our two young children. Even though the hotel was pretty family friendly, we found it easier to take our evening meal out of the hotel.
Food, history and style of building, friendliness of staff Lack of leisure facilities
The medieaval interior of the old hall,the friendy and efficient staff and the excellent breakfast The poor ventilation of the bathroom
Fantastic building tastefully decorated and in keeping the it's historic background. A very pleasant stay with a very comfortable room.
There was cctv in the hallway which captured an image of everyone coming through the door who either had a key or was calling at the hotel. A good safety feature.
Excellent scrambled eggs :O) You have to be fit - there are a lot of stairs
the staff were very useful and friendly , breakfast was ample and prompt we were on the top floor and the stairs were hard work !!
Felt very relaxed and welcome. Breakfast was excellent. Great location.
Pleasant people running it. Very comfortable room
Good location, good price Staff were not very accessible, rooms and stairwell very narrow and hard to get luggage through
Faultlessly clean and superb breakfast, served hot ! The stairs to our room on top floor !
Very friendly people, great location near the Barbican and City Centre. More comfortable bed than I expected for the price. Sink in room. Shared bath not shared by many. Location means lots of noisy seagulls early. Don't expect more than three TV channels.
The staff was very helpful, rooms was spotless and very spacious, breakfast was plentyfull and tasty.As a former manager of a London 4 star hotel I found Jewells was a better standard and I would recommend it to anyone I could not find one fault about the hotel
The rooms furnishings were fresh and clean obviously recently refurbished. Lovely choice of decor bedding and comfy bed. Room 306.. i am a light sleeper and the noise from the clubs and road did keep me awake but my daughter slept like a log..the added bonus of free use of lesiure club was great lovely staff in there too..
The Hotel Night Porter! Washing left outside opposite room from 2pm until following morning. Expected more for our money. Landing/Hallway carpets sellotaped. We booked a room for 3 tho when we wanted a hot chocolate there was only 1 supplied. Would not stay again, value for money terrible & location not brill. We have stayed at the Copthorne Hotel before & The Jurys. Wo uld most definately stay at Jurys again. Hotel staff brill tho!
We ate in the Brasserie which was excellent the food was delicious and good value.
very good,staff very helpful rooms were nice
The room was very quiet and the staff friendly and helpful. The area behind the bath taps was really very dirty with mould and should have been spotless (room 508).
the room was fantastic and was within walking distance of the town centre.
the resturant below is very nice and cooks steak perfectly. Although centrally located noise is minimal, facilities clean and staff very polite. although i thought the booking.com description was slightly misleading about wifi charges. The staff resolved the situation and have promised to edit the description to ensure noone else expects wifi to be included in the room foc!
pleasant staff and good food at the Brasserie Apart from the smart reception area, the hotel could do with some decorating and refurbishment
Facilities were very good for the price of the hotel. The restaurant menu was small and expensive, the bar menu had a lot more selection. The bar menu should have been served in the restaurant