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Great location. Very comfortable beds. Bad service at breakfast. Airconditioner in the room did not work. Not enough towels in the room and had to ask several times before we received two more. Public areas were not very nice (lobby, hallways, elevators, etc.). Overall customer service poor.
Nice location, specifically for training. A few small issues with the quality of service and attention to detail - I would have expected better from a 4 star hotel.
Quiet, peaceful location but only a short walk (15 minutes) to a nice village with lots of restaurants, shops etc.
great location & surroundings, good WLAN, friendly & helpful staff disastrous beds, too soft, too old, all rooms with twin bed arrangement that move apart :(( . breakfast buffet does match 4star standards: no fruits, powder eggs :(, little variation, noisy cantine-like atmosphere in breakfast room.
good bed, friendly staff, nice location I expected more value for money for a designroom. Last time the room in a Blooming arrangement was according my expectations but for the price of a designroom I expected a little more!!!! Rather basic. Little detail: in shower no place to place your soap etc.
location, rooms, the workshop we did whilst there - bubbles and sushi the pressure to place orders for meals, service of the conference support staff (whilst trying replacing the projector speaking on the phone and to each other whilst our meeting was already in progress)
nice clean and design hotel no airco on the room, but somkind of airvent.
Comfortable rooms, very friendly and helpful staff. One of our two rooms had a strong odor of rubber. It may have been the carpet pad. It was not too unpleasant but it was noticeable, especially upon walking into the room.
A warm reception from the staff, very friendly helpful cleaning staff, well organised, all in all very good.
Nice location...would be nice for longer stay in warmer weather. Groovy decor...something different! We booked loft rooms but they were given away becuase we checked in late...although we called to say we would be late...and no price reduction!!
It was a close distance from the station and to the town, a perfect location, although it was on a main road, but this was not a problem as i was at the back of the hotel
Breakfast and bar in the evening
It is a very clean, comfortable hotel with a friendly and efficient staff.
Good location, can walk to downtown Alkmaar, parking on site, very freindly staff.
Staffs are professional, friendly and helpful. Tall ceiling of the hotel room - I like it.
cleansiness of the room and bathroom, location it was freezing cold in the room, even after having switched the heating on for several hours. The reception informed me that this is because all of their hotel guests like their rooms freezing cold...
Size of room, and location
Friendly staff, very close to citycentre, nice breakfast. Room was very hot, even at night.
Everything was perfect.
Excellent value for the money, good for business. Huge corner room, real soap, many room comforts. a defect mentioned is lack of restaurant - but a wide, wide selection of excellent ones available starting 200m away at the historic city center. Free wireless only in the lobby, in rooms very expensive.
i was happy to find an iron+board in my room as well as a cofeemachine. the staff at the restaurant was kind. i thought the dinner menu rather poor, i reserved for the dinner offer together with my room reservation.
Proximity to Cheese market and City center
the hotel was very clean we took tripel room and it was very big and comfortable the staff was very nice. the only thing that was problematic is the hot-there is no aircondision.
General no problem There was no possibility to make some tea at the room, nor there was a fridge
The service at the chinese restaurant.
We had a room for tree persons,the room was very convenient and roomy.Breakfast was excellent with a large assortment. none
Very convenienty for az football stadium No swimming pool
The rooms were comfortable and of good size, and the staff were good. The choice of food for breakfast was very good and well presented. The Hotel was at a good location being just off the motorway and within reasonable walking distance of the town. Parking was ample and free.
It is a small hotel with "dépendances" opposite the main building, it doesn't look like a hotel but more as a city mansion. excellent location near the centre (5 min walking) and quite easy parking the room we booked was extremely small, e.g. the door opened against the bed, no space for luggage, very small bathroom. We got another, somewhat bigger room were one had to sit on the bed if the other one would walk around the bed. It was under the roof during a warm week and at night temperatures stayed high (small window, no airco)
Good breakfast dangerous narrow stairs to upstairs suites
A warm and cozy hotel. Very freindly staff. Close to center of the village.
Good hotel and excellent breakfast! Breakfast included in the roomrate, which was very reasonable for the location and the ambiance. Bergen is a very nice village and the surrounding countryside beautiful. Only a couple of miles from the beach. We are not impressed with the bathroom. Very small, but to be fair, very clean and adequate.
location/ and we got a larger room with spa as welcome.
Atmosphere, breakfast was included, staff was really friendly no
The breakfast We had the weirdest room.large suite (?) with the most enormous shower in the middle of the room.not the best for a family!
Friendly staff, clean room, ok breakfast, good location Small room, noisy (thin walls)
Good friendly service. Excellent breakfast buffet. Ample free parking
car park is "public" and our car was broken into at 1.30 a.am. Hotel security almost caught thief who made off on bicycle! Later help was 1st class good facilities and comfortable rooms
the room was very clean the breakfast was poor and not very good; the restaurant is to small and there is no place where you can sit and have a drink. we did'nt know it is a " Zorghotel ".
Fantastic reclining bed's with large clean room's. It is a very quiet hotel with most guests being 50+ years of age. Location is slightly out of centre.
good size room no
Absolutely Everything Perhaps some relaxing comfy chairs in the lounge bar area.
friendly service. Nice room parking space
Breakfast far below average, room to small for price, bath room only soap etc for one person, bad organisation (wrong room number, room not clean on arrival)
attention to detail none
Excellent location, very quiet. Room very nicely furnished, with modern shower room. No hooks or shelves in the shower room to hang towels or store items.
free wifi, nice bar and restaurant on main floor, close to everything, free breakfast not really - great value for money. If anything my room was on the street and a bit noisy
LOcation of hotel was wonderful, close to everything. We walked and rented bikes to go places and the train was very close too. The hotel was actually on the wonderful city walking tour. Yes, our room faced the street....terrible sleeping, we were there from Thurs to Monday and the only night we really got any sleep was Sunday night. The street is narrow and all the bar/street noise travelled right up to our room. It was too hot to close the window so ... it was bad. I would ask for an off-street room next time, if I had known.
The Hotels location; 10 minute walk from railway station and 2 minutes from centre of town
Rooms well equipped with plenty of room. Lots of attention to decor - if a little camp. Considering they have spent good money on the decor etc, the towels were a bit mean.
Very friendly and helpful staff, lovely rooms, excellent location. We loved the fact the (very good) breakfast was served at the table - it makes a real difference these days. We wíll definitely go back.
Spacious room with extended bathroom facilities no hotel parking but reasonable public parking close to hotel
Location, ease of parking, un-intrusive staff......
The friendliness of the staff. The quality and good value of the food. Lack of on-site car parking. Room facilities a bit basic.
Parking is a problem, overnight parking has to be in the station car park. The room we stayed was accessed from reception (which is the bar area) via the street, the room although clean was very basic
We now the city of Alkmaar, Holland and this hotel is just accross the railroad station and all busses with connections to many parts of the north of Holland. Also Alkmaar is an old city and easy to walk about and of course their famous Friday cheesemarket during summertime is interesting to visitors. No, we liked it. People have to realize this "hotel" is actually a number of small homes transformed into rooms for visitors. Good breakfast and also dinners.
very close to train station and near to the city center, breakfast was very good, staff was nice and helpful, bathroom was large and useable
Staff friendly, helpful. Good breakfast. Room clean with large with comfy chairs.
Bed was made of memory foam and amazingly comfy. Cereal and dark bread very nice at breakfast. Room very sparsely furnished and basic. Paying in advance made me feel that I was not trusted. Pqrking axkward. Price quite expensive for standard of room, but Holland is dear generally.
Very good location, only a few meters away from the bus stops/railway station. Good breakfast, included in the price.
Friendly staff. Good location
location poor breakfast
friendly service, supportive, cosy atmosphere 3-Bed room with toilet/shower open to the room, no bathroom-door. More style for a youth hostel.
Excellent restaurant, nice decoration, very kind staff Room was kind of dark (ground floor), bedding needs to be changed
breakfast I have to pay the parking even it is inside the hotel
vriendelijk personeel, plezierige sfeer, comfortabele kamer kamer is donker door bruine bekleding cq kastenwand zodat inhoud kast slecht te zien is vegetarische maaltijd niet volwaardig en staat niet omschreven op de kaart
location, swimming pool Hotel staff was not sued to make an invoice for a company (VAT number); the remarks made during the reservation where not read by the staff; fridge was not working - nothing was done about this. Hairdrayer same thing. Family rooms are old fashined
Breakfast was chaotic. Very busy and no staff
We had a large room, it's situated in a nice environment, everything looked fine and clean. Breakfastbuffet was okay as well. The staff was very kind and helpfull.
Restaurant is very good, staff is friendly and helpful, rooms are nice, location excellent. Door in room made ours quite noisy (first night noisy guests in adjacent room). Sauna and swimmingpool not very inviting. No bathrope and slippers in room (usually they are free in 4 star hotels, but in this hotel they could be rented for 11 euro per stay)
Very large room at standard price. Lovely atmosphere. Staff were great. In general the experience was somewhat above expectation. Would say 4 star plus.
near the coast we asked for a non smoking room in our reservations. However, when we arrived they only had smoking rooms.
Reasonable family room. Pretty good food. Generally value for money Not much atmosfere. Value for money, but nothing special
Nice room, quite quiet location, vast parking, good restaurant, competitive room pricing, with breakfast and WiFi included, warm welcome. Place alittle noisy in the orning due to closeness of industrial area (truck engine rumbling).
Friendly staff, nice rooms, parking facilities check in limited to the time period from 3 pm to 9 pm; no mini bar; I was lucky enough to check in at 12.30.
Why arent more hotels like this? Loved the spacious rooms,enormous bathroom with twin sinks & walk in shower. Very easy to check in with creditcard and no need to checkout. Helpful girl on desk us showed us to our room and made sure numbercode was all ok. Breakfast was so good we ate in restaurant in evening.What a treat-great food, excellent staff,lovely atmosphere with open kitchen,all at an affordable price. ok so location isnt the best but very convenient for trips into Alkmaar,coast,even islands.
All is nice (vast parking, nice restaurant, competitive price, WiFi, good breakfast). Location outside of main places (need a car), noisy in the morning of week days due to close industrial area (trucks).
Location easy to find, vast parking, clean large room nicely decorated, all included package (WiFI, breakfast), quiet place.
nice, comfortable room, nice tv screen, good breakfast; right in the center of town
Well run hotel, pleasant staff, room clean and up to date, spacious. Excellent central location. Recommended for couples, unsuitable for children as location lacks entertainment facilities. All people booking this hotel must be warned about the strict enforcement of parking in Bergen. Permits are available at the hotel. Do not leave the car unattended while getting the permit. Buy a ticket or have a member of your party stay with the car or you will get a ticket!
The location is just opposite supermarket, easy for me to buy something that I need during my stay there. None
The location is in the centre of Bergen. Brilliant for walking and cycling holidays. Very close to the beach! Bergen is a very lively and lovely village!!!
Reception and evening service staff were very helpful. Good size room. Upper restaurant had excellent service and food. Slight smell of the "drains" in the bathroom.
Cleanliness of the room, hotel location
Rooms, comfort and location. Nothing.
For a short tripit was excellent. Staff was very helpful and provided direction for the local tourist attractions.
Een zeer hartelijk welkom bij aankomst, na een lange fietstocht. Een heerlijk ontbijt en een vriendelijke gastvrouw die aandacht aan haar gasten schonk.
Everything was excellent with a friendly atmosphere, good food, comfy, clean room and lovely quiet setting. Wilma does her utmost to ensure that you have a relaxing break. Top marks!!
Friendly, Very clean, comfortable beds, excellent shower and hot water supply, excellent buffet breakfast. Tv Dutch and German in rooms. None
We received a very warm welcome at this hotel. Our rooms were quite small but clean and comfortable with good modern ensuite facilities. The hotel is in a quiet area of a busy little town, with a quiet garden where you can sit and have a drink in the evening. The breakfast was excellent with plenty of choice. We found it conveniently near to the LF1 cycle route for cycle touring. A very reasonable price for the facilities on offer.
Very friendly, welcoming and accommodating.
Een lief hotel met heel aardige eigenaresse met haar zoon. Goed bed. Prima ontbijt. Loopafstand naar centrum
Quiet area, quiet hotel and good basic facilities. Car parking could be difficult, bathroom a bit small. Beds a little soft.
Nice well equipped little cabins. Calm area. Relaxing. Very friendly hostess. The cabins are located in the hostess' backyard. They run a agriculture farm, and the cabins are in the field on a nice piece of grass land. The shower drain was not working very good. In short time I was standing in several cm's of water. So a long shower was not possible. Also the floor of the shower was very cold, too cold. Somehow the heating didn't work in the toilet/shower area. In the general living and sleeping space the heating seemed to work ok. Simple things that can be fixed.
Very friendly staff, good service, good food in the restaurant. Nice large rooms, excellent shower. Very close to lots of walking opportunities and not too far from the see, which we like as well.
Position in town No
Friendly staff and good location with atmospheric restaurant-typically Dutch. Would have liked better pillows and duvets
reasonable breakfast situation: too much noise; the hotel was situated in a so called quiety street
The friendly atmosphere and the breakfast
The place has great character. It is connected to a really nice eetcafe across the street. The price was very good and included a very nice breakfast. It is right on the edge of town, so you are close to many restaurants and shops. Access to the woods and dunes is an 8 minute walk and the beach is only an 8-10 minute drive. There is also a cozy area with a fireplace and lots of couches, on days you want to relax. The parking is an added cost at 7.50 euro a day. We brought our dog and the room exited directly outside, which worked well for him. The room was small and the beds quite narrow. But, for the price, it was a good value for money.
It is near by the city centre. The beds are good. Room a bit too small, nice breakfast.
Been situated in Bergen and the accessibility to surrounding countryside as well as a 40 minute drive to Amsterdam.Breakfast was good. We would use it again should we travel in the area. On arrival reception could have been better. Aircon or fan in rooms would be a big plus.
Location, hospitality No
The new decoration N/A
Friendliness of staff and the location, which is beautiful. The hotel is an old house that has been converted. The stairs are very steep and quite tricky . If you are staying, ensure it is on the top floor, because the noise from creaking wooden floorboards above is significant and will wake you up.
The location was great and was looked after by staff for any personal needs. The room smelled a little musty when you first entered.
very kind and pleasant staff in this time of year the seagulls and jackdaws start making an awful lot of noise very early
Easy to get to by car. Friendly staff. Good value. Good simple food.
Nice breakfast and staff was friendly. Decent value for the rate charged. Great location with recreation area across the street for walking and enjoying nature. Lack of telephone was surprising and the only disappointment.. Stayed twice on same trip - first room had soiled carpeting but otherwise was clean. Second room was a bit nicer.
Flexible check-in hours. The breakfast was vey good. The hotel was quiet when we were there. Our room could have used a little repair and some better clean-up.
friendly and pleasent place, quiet less offer food for breakfest
Staff went out their way to look after me
Comfortable room. Friendly and helpful staff. Very quick reply to email question about my booking.
The breakfast buffet was excellent. Staff was helpful and friendly. We were able to switch to a different room at the back of the hotel away from the noisy road on the second night. Secure place for bicycles. Room on the first night was hot (not even a fan) and faced a busy road. The traffic noise was loud with windows open and it was too hot when the windows were closed. It was further from the town center (Bergen) than we expected but it was a reasonable walk.
good location for touring this part of Holland, within walking distance of old Bergen restaurants
The Hotel was well located on the edge of the town within about 15 min walk of the centre. Quiet location. Facilities were basic but comfortable. Beds were very low to ground. Car parking could be difficult in the road outside.
Personal touch and unusual decorations. Politeness abd friendliness of staff.
Good price and very good breafast There was no hair-dryer in the bathroom and the hotel a little far from the city centre.
Helpful receptionist\free internet Wet shower room with inadequate shelves
very clean, effiecient service No kettle and drinks in room.
The place outside Alkmaar. quiet. Another pillow. and something else to take over me in the night.
We liked thew friendliness of the staff and we thought that the breakfast provision was top class. The english language formatted information could be better for english speaking guests.