Daily cleaning, installation of cabin HEPA filters on flights from Africa to Portland
|April||Best time to beat the crowds with an average 3% drop in price.|
|January||Most popular time to fly with an average 4% increase in price.|
Average price round-trip
|$1,550||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Africa to Portland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Portland from Africa is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Portland with an airline and back to Africa with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Portland from Africa up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Pros: "crews are ok. but they run out chicken entre. awful."
Cons: "entertainment was poor. use remote control, really."
Pros: "Qatar is the BEST First Class airline in the world."
Cons: "Everything was amazing!"
Cons: "Boarding, restroom,"
Cons: "Internet connection from Doha wasn't there,"
Pros: "Seat comfortable"
Pros: "Entertainment, crew was very hard-working."
Cons: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Pros: "Everything! It just awesome"
Cons: "Nothing can be better, an awesome flight"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Cons: "Cancellation of the flight could have done before boarding."
Pros: "wanted an isle seat because of back issues and was arranged without any hassle."
Cons: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Pros: "Everything was great"
Cons: "I advise Qatar Airways"
Pros: "Seats are great!"
Cons: "The food options were not that good this time."
Pros: "Food was good and so was the crew, entertainment was better than expected."
Cons: "Obviously the seat could have been roomier but still good."
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Cons: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Pros: "Food was good, staff was excellent."
Cons: "Can't think of anything."
Pros: "Flight service"
Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Pros: "Service, attentiveness, food."
Cons: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Pros: "Hosted services"
Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."
Cons: "Good service"
Cons: "Just bathroom in end"
Pros: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Cons: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "Professional courteous friendly and communicative"
Pros: "On board crew are excellent."
Cons: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Pros: "Good service, good entertainment options, modern aircraft"
Pros: "view above"
Cons: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
Pros: "It was just a lovely airplane with a lovely crew. Also, good airplane food."
Pros: "Actually I can't even explain everything is good"
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Cons: "no one came to help even after asking for assistance"
Pros: "I liked everything about the flight."
Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."
Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"
Pros: "Qatar airways 3 hrs short flight was spectacular at all levels"
Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"
Pros: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Cons: "Everything went smoothly, I had no bad experience with this flight.."
Pros: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
Cons: "The plane was quite congested as the seats were very narrow coming back to Miami"
Pros: "Food and drink options. Courteous."
Cons: "Smells from others"
Pros: "Emirates staff are very professional"
Cons: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"
Pros: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Cons: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Cons: "Customer service. My spouse was very sick we couldn't go and they wouldn't help us"
Pros: "Lamb and chicken were good but kids didn't like the kids meals.."
Cons: "2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers."
Pros: "all is good"
Cons: "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
Cons: "gate was poorly labeled. Screens and boarding card said "E11" but there were 3 gates "E11A" "E11B" and "E11C" and most passengers wasted time trying to find the right one (including "E11C" which was the first gate # passengers saw, and required going up stairs to a different floor to determine it was the wrong gate). Terrible signage, awful experience. Someone should be fired."
Cons: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"
Cons: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
Pros: "the food is excellent"
Pros: "The seats with enough legs room"
Cons: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"
Cons: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."
Pros: "Excellent trip"
Pros: "Decent leg room in economy; good entertainment system & food/drink"
Cons: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Cons: "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"
Cons: "Crew was rude."
Pros: "In flight crew were pleasant"
Cons: "I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply"
Cons: "The screen not working I feel very bored"
Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Pros: "Food and crew were great"
Pros: "I enjoyed the wide selection of movies and tv series. I think the food is the best out of all the airlines and I enjoy flying with Emirates."
Cons: "When I boarded my flight, a man and his family took my seat and forced me to sit in the middle of two very large men and made my 7 hour flight very uncomfortable. I purposely chose that seat for leg room and even though business class was empty, they could not provide me with a different seat."
Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Cons: "I had a 14 hours layover in Dubai. I had called Emirates before booking this flight and they said they would issue a hotel and meals vouchers. Due to a mistake by an Emirates agents who was processing the visa application in Dubai, it was denied and an immigration head officer came and appologized to me and spoke to her. Emirates did not compensate me at all. They could have granted Emirates lounge access, meals, or simply book me a room at the airport hotel. I ended up sleeping for 14 hours on a chair due to their employee's fault"
Pros: "The movie selections, and really nice lighting on board."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Cons: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Pros: "Nothing at all"
Cons: "Flighet delay"
Pros: "i liked everything on the trip. it was great. gulalai"
Cons: "All seats are occupied airplane is completely full making it difficult for crew to serve passengers and time consuming to do regular activities."
Cons: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."
Cons: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"
Pros: "Service, food, crew and the A380 was great."
Cons: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Pros: "Hospitality and food"
Cons: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"
Cons: "we were delayed by 3 hours and missed our next flight to seattle, emirates did nothing to help us catch our next flight, even though it sat on the tarmac for 30 minutes while we were denied entry to the gate."
Pros: "I made it to my final destination safely"
Cons: "Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code..."
Cons: "I didn't appreciate the service on board. It was slow and not as professional as usual. The crew seemed too young to know better. They only served water once which isthe #1 thing you should keep offering on a long flight like mine. I also didn't appreciate overhearing staff gossiping about other passengers."
Pros: "The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs."
Cons: "They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal."
Pros: "Available movies are great! Food is really good, but if your seat is in the end of the plaine, your choises of food will be smaller (meat plates ends before you get the opportunity to ask for it)."
Cons: "Emirates is located in a crowded terminal in Cairo and from the airport entrance to the gate can take you more than one hour. Also, some people in this airport don't respect the queue, so you have to pay attention on your place in the line and sometimes, 'fight' for it. My flight had lots of kids, and even asking the parents to control their kids, it didn't happened. During part of my flight I had a child kicking the back of my seat!"
Cons: "Handling Flight delays Management"
Pros: "Excellent take off and landing. excellent service provided."
Cons: "That there were no WiFi on the flight."
Cons: "Complimentary varieties can be increased"
Pros: "The service and comfort of business class was best I have experienced."
Cons: "I would have liked if it was possible to watch live TV of some sort. For live US news or sporting events...minutiae but only thing that I thought of."
Pros: "Food, over all experience."
Cons: "I had a middle chair D45 and the person setting next to me was over wight. I had to standup most of the trip time and when forced to set I had to set by my side to fit into the chair. No body did help."
Cons: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Pros: "All was Good, no special negatives."
Cons: "Not worth my time to comment."
Pros: "Everything was excellent on this flight."
Cons: "Maybe the food menu? But it wasn't bad."
Pros: "Friendly crew, smooth take off and landing and generous on things to eat and drink."
Cons: "None. Keep up the good work."
Pros: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Pros: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Cons: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Cons: "children entertainment"
Cons: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."
Pros: "Crew good"
Cons: "Baggage small bag forced to check"
Pros: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Cons: "Honestly can’t think of anything"
Pros: "The crew was excellent, the food was very good as well as the entertainment"
Cons: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Pros: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."
Pros: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Cons: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Pros: "Swiss took care of arranging hotel for us and substitution flight."
Cons: "Missed connection flight because of delay"
Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."
Pros: "Food was tasty. Crew was very good."
Cons: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."
Cons: "My special meal wasn’t available."
Pros: "All very comfortable"
Cons: "It was delayed"
Pros: "Professionalism of the crew"
Cons: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"
Pros: "movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad"
Cons: "paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed."
Pros: "Everything was great"
Cons: "Service was perfect Food was incredible Movies and entertainment high level"
Pros: "The crew took very good care of us with food and drinks"
Cons: "Updates by the captain about the situation were too few, too infrequent."
Pros: "2 snacks .. friendly flight attendants .. early arrival"
Cons: "seat pitch a bit tight"
Pros: "General attitude of staff"
Pros: "Everything was fine"
Pros: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."
Pros: "Swift ride - no frills- the chocolate square was delicious."
Cons: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Cons: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Pros: "They are the best airline flying to Boston."
Pros: "GREAT SERVICE, GREAT PEOPLE!"
Pros: "The crew was entertaining and pleasant. The flight was short and easy."
Cons: "Customer services fly attendece great services"
Cons: "No control of air. It got a little cold."
Cons: "Too narrow seats."
Pros: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Pros: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Pros: "Crew is great and took great care of us. Flight was on time and that is always a plus."
Cons: "No entertainment on this plane, which is okay. But even the magazine is pretty lame. Food was ok, although not particularly substantial."
Pros: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Cons: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."
Cons: "There was a supposed difficulty with my entry in Europe when I tried to Check into Chicago. I thought that I had to cancel my flight. Swiss air representatives had to do much consultation, which took nearly an hour, while I was standing there the whole time. At the end, I was thanked for my patience and told all should be well and not even given a small upgrade for the distress this caused me. Traveling is disagreeable in general now, and personally, even moreso after this episode."
Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."
Pros: "video on demand, great movie selection. Food and wine included at no additional charge, and it was good."
Cons: "Cramped seat, with equipment box in my floor area, made overnight flight very uncomfortable. Didn't sleep well."
Cons: "Confusion at boarding due to delay & Difficult to hear announced in the crowd & noise."
Cons: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Cons: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Pros: "Great service smooth flight"
Cons: "Wasn't a big fan of the stop over in Daresalaam where we sat in the plane and watched the cleaning crew do theirs work around us"
Pros: "Good was OK and crew were super attentive"
Cons: "On my return ticket from Vancia to SFO staff at the counter forced me to check in my carry on because it was 1 inch wider than the super narrow box and 11 kg instead of 8 kg which is allowed. However in the inbound trip SFO Valencia l was able to carry the very same carry one with the same weight on the plane. First, it's not acceptable to limit carryon to 8 kilograms for trips including transatlantic segments. I fly a lot with Delta / air France and they have higher limit as it should be. And second, criteria should be applied consostently across Swiss. Why is it no problem from SFO to Velalencia, but it is a problem from Valencia to SFO? Also, online check-in is horrendous and unacceptable in this day and age. SUPER slow and cracked a couple of times on my mobile device"
Pros: "very nice flight, good attendants, plentiful with food and drink although dinner was dry (pasta) but tasted fine. Planes (I had to transfer) were on time and efficient. My carry on luggage was weighed which was unusual to me. It was overweight but the kind clerk checked my bag through with no charge as a favor. A pleasant surprise!"
Cons: "Had to make a lot of calls to clarify things. Website not always clear. An example is that I paid extra to reserve seats early and when I went online to do other things, although it showed that I had a seat reserved, it also said no reservations were being taken for the flight in a highlighted notice. Turns out it was just a general blanket message but to me it looked like my seat may have been cancelled. All phone representatives were courteous and helpful although sometimes their accents were strong and challenging to understand but they didn't mind repeating themselves until I understood."
Pros: "Almost everything was good. Crew was friendly and courteous. They treated out kids specially well, with puzzles etc. When the entertainment system stopped responding the crew member stopped by more than once to "send" our choice of movies to our screen. (Since the keypad became non functional.) In-spite of the glitch we would fly Swiss again!"
Cons: "Entertainment system was buggy and stopped working mid flight. Headphones were of extremely poor quality."
Pros: "Courteous crew, good food."
Cons: "The beer selection could use some work."
Cons: "Food & drinks"
Pros: "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
Cons: "Sometimes, food Some seats were too tight."
Cons: "Free wifi"
Pros: "Entertainment and punctuality"
Cons: "I think some of your steward and stewardesses exhibits racist tendencies. I am not sure why this is so. They need to be educated that we are all paying customers and they should know how to avoid the discrimination trap."
Cons: "No flat bed in business class. Flight delayed and 1 hour 10 minutes late; my bag did not make the connection in Istanbul. My bad is due to be delivered tonight."
Pros: "meals are pretty good, though repetitive"
Cons: "old plane, connections at IST are inconvenient and the airport is in terrible condition. Flight was crowded and boarding was chaotic. Ran out of meals. Plane was quite hot (and I'm usually cold). Overall poor quality."
Pros: "crew and service are great."
Cons: "wasnt able to print my boarding pass while checking in online. being able to do so would have helped a lot if i didnt have to check-in at the counter as the flight was at 5am. i could have just got in and spent the night at a lounge."
Pros: "no clear on when to go"
Cons: "check in delay"
Cons: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."
Pros: "Great selection of movies, excellent food, friendly service."
Pros: "Friendly checking in staff. Easy to us and good variety movies."
Cons: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."
Pros: "The entertainment was good"
Cons: "We asked for special meals and they told us they only had one type of meal on board"
Pros: "The food was good, the entertainment ample and up-to-date, and our flight attendant on that flight was very nice and helpful. My sister is incredibly tall and they were able to put us in an exit row, which was much more comfortable for her."
Cons: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
Cons: "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"
Cons: "flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant."
Cons: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
Pros: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Cons: "I had a 4 hour layover. The airport is not organized. It was impossible to find any Turkish Airline help desks and personnel. I definitely would have expected to see more ground personnel helping travellers."
Cons: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"
Cons: "The inaccurate time of flights and their late. The type of food is terrible."
Pros: "The Airport and shopping"
Cons: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."
Pros: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."
Pros: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Cons: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Pros: "Everything, Good service, timely and on pojnt"
Cons: "There was a slight delay on landing"
Pros: "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
Cons: "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"
Pros: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Cons: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
Pros: "Happy staff"
Pros: "Not much"
Pros: "Lots of room on the plane, light meals but good, helpful service"
Pros: "Surprised at the quality of food on an airplane"
Cons: "Wish the staff would pick up the dishes quicker that's it."
Pros: "We liked being in Exit row and the food and service"
Cons: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"
Pros: "The food and service were great."
Cons: "Seats were a bit tight"
Pros: "Could put a bag under the seat. Advanced AV options. Food was OK."
Cons: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."
Pros: "The food, prices and extras were outstanding"
Cons: "The crew orders you around like a high school Political Science teacher; bossy, ride with an attitude"
Pros: "The attentiveness of staff."
Cons: "The video screens did not work. Our seats were changed at the last minute without any indication to why."
Cons: "The delay"
Pros: "Literally nothing."
Cons: "Literally everything. Worst airline EVER."
Cons: "The veg food is quiet bland"
Pros: "Quite good. For an international flight, the comfort and service could be better. Eg foot rest, a pouch for socks , ear phones"
Cons: "No foot rest, help the short people to store luggage."
Cons: "they lost my luggage by my first stop"
Pros: "Love the entertainment choices, behind able to watch while seasons of TV shows, new movies. Makes the time pass easily."
Cons: "When you are doing a long flight, you don't want fruit to be the only choice for dessert. It's hard enough being gluten free but to find that nearly every airline just thinks that fruit is acceptable is disappointing. They did provide a gluten free bread roll rather than the usual rice cakes but on two recent legs, didn't heat it. When I told the flight crew the second time that it is inedible when not heated, he was great and said he would do that. And it is nice to eat grilled vegetables which are delicious but sometimes particularly on a long flight, a bit more variety is needed. Turkish Airlines is excellent but fixing this would make it great."
Cons: "small seats and no room"
Pros: "Entertainment options"
Cons: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."
Cons: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."
Pros: "The service was great and all staff were friendly."
Pros: "One of the best airlines we've flown"
Cons: "Bags took long to come out in JFK even though they had priority tags."
Pros: "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
Pros: "Great crew. Pretty warm, helpful, friendly and very professional. Enjoyed the entertainment too n the flight arrived in good time."
Pros: "boarding was easy and fast and the crew was friendly"
Cons: "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."
Cons: "Never flying with Delta again"
Pros: "Arrived in PDX 15-20 minutes early."
Cons: "Social distancing on the seats"
Pros: "Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights...."
Cons: "More leg room would have been nice..."
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Pros: "The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them."
Cons: "The flight was too warm."
Cons: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."
Cons: "More communication on the flight delay"
Pros: "New long haul service is a real improvement in quality"
Pros: "Great entertainment"
Cons: "We just boarded pretty late for apparently no reason"
Cons: "Vegan options"
Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Pros: "The best"
Cons: "Again the boarding process took forever"
Pros: "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."
Cons: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."
Cons: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."
Pros: "Crew ok . Seat not so comfy"
Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!"
Cons: "See other side."
Pros: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Cons: "See above!"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Cons: "Severe delay"
Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"
Pros: "Eventually made it home. At 1am, when it should have been 1130pm."
Cons: "Older plane and seemingly frustrated crew. They had very little patience."
Pros: "Great entertainment, comfortable seats."
Cons: "Middle seat with zero chance to switch."
Pros: "Wi-FI available (although I didn't use it)"
Cons: "No direct flight in the morning, so had to take two connecting flights, and leave home very early in the morning."
Pros: "Good drinks and movie selection"
Pros: "The space we had, the breakfast provided, the movies/TV shows available, and the staff."
Cons: "I was a concerned when I couldn't select seats during check-in and was informed that our seats would be assigned at the gate. After boarding, it made more sense since it wasn't a full flight; I could understand that was likely done so the plane would be weight-balanced. It just caused me some concern the day before."
Pros: "New Boing 717 aircraft. Short flight time. I needed and got very good special assistance."
Pros: "Timely flights , plenty of good food and disciplined serving Amsterdam: good layover Modern plane Better entertainment system Good flight to travel to India , Mumbai ."
Cons: "Windows weren't clean for stargazing"
Pros: "everything except in flight internet."
Cons: "Gogoinflight hasnt woked as it said it would on any flight on any airline for a year."
Cons: "The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude."
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"
Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "on time"
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Entertainment is now free."
Cons: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."
Cons: "Need more legroom"
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."
Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."
Airlines flying from Africa to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Africa to Portland
Masks required on board, masks provided on flights from Africa to Portland
Social distancing seating
Middle seats unavailable to book on flights from Africa to Portland
Testing for antibodies, testing for symptoms for flights from Africa to Portland
Waiving of change fees. Search flexible flights from Africa to Portland