CAK - GRK
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Top airlines flying Akron/Canton to Killeen Fort Hood Regional
Scores according to KAYAK customer reviews
Pros: "I managed to slip ahead a couple of rows into what I guess was a slightly upgraded seating area. This resulted in my flight being very nice. But had I not been able to pull off this minor theft, I think it would have been miserable. Sitting up straight, without the seat ahead of me reclined, my knees touched the back fo the seat in front of me. It felt like I was sitting at a table in a kindergarten classroom, not a chair meant for an adult. In the upgraded seat I was very comfortable. Staff on board was friendly and helpful throughout the flight."
Cons: "I haven't flown American Airlines in quite a while and one gets quite spoiled flying on Emirates or Qatar or Singapore or Norwegian or whatever other airlines. It's easy to forget how utterly mediocre AA is. The food isn't great, the air quality on the flight is terrible and leaves you feeling oily. They don't air-condition the plane until after everyone is boarded so the whole process is hot, sweaty, and unpleasant. Many of the staff are flat out rude to people (I was never on the receiving end, but I overheard what I considered very abrasive tones to others). And so on. Ideally I'd fly on other airlines I think."
Cons: "Flight was so delayed that we missed our connection"
Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"
Pros: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Cons: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"
Pros: "Flight on time"
Pros: "The AA staff was incredibly nice to us. The facilities our check in at DCA that got us on faster and the staff at CLT very nicely got us on to an earlier flight. They were awesome!"
Cons: "The entertainment options are great but the interface is annoying and difficult to use. -connecting to the WiFi was wonky -working between the apps and browser page was annoying -rewind/fast forward controls overly sensitive"
Cons: "I never got to go on my trip... wasted all my money and never got anywhere and can't seem to get a refund or at least another ticket."
Pros: "I like nothing!!!!!"
Cons: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."
Cons: "The service very poor, from London to Barcelona, they do not offer water only items to sell. I asked for tap water and they forgot. I had to get up from my seat to get it because they forgot"
Cons: "Nothing, it was fast and we arrived ahead of schedule"
Cons: "More seat room side to side"
Pros: "Even though we left late, we made up time in the air."
Cons: "My aisle seat didn’t recline."
Pros: "Crew was kind!"
Cons: "Seats bigger"
Cons: "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."
Pros: "Cabin crew was pleasant"
Cons: "the flight was delayed 5 hours due to maintenance. The captain had to finally, after several hours, come to the boarding area to inform all of us that there was problem that was not communicated correctly so we then had to wait an additional 2.5 hours more on top of the original 2.5 hour delay for the two certified mechanics on St. Croix to attest that the plane could fly. No one asked them to come earlier, so we waited for pretty much five (5) hours. We were promised meals and hotel in Miami. the Miami American Airlines service desk told us, sorry, there's so many people, we could not be accommodated. This is outrageous, and I want my money back. I paid for 4 people on that flight and we were treated horribly. On top of that....Cheapoair, representative from whom I bought the tickets, sold me tickets without my understanding that we only had 41 minutes to get off the original flight from Christiansted find the next flight and board it. We never would have made it. Final point, the Cheapoair guy who sold me the tickets charged me about 500 dollars more than what he said the cost was. He quoted and said "all in" 1150 per ticket (I bought 4 tickets). He then charged me nearly 5300 Again this is outrageous and a complete sham. I demand to be compensated for this."
Pros: "Comfy seats and legroom in first class"
Cons: "Expected more than cookies for food in first class."
Cons: "Rude and disrespectful"
Pros: "Movie choices"
Pros: "Love the entertainment system, watched a movie and was able to charge my phone too"
Cons: "Gate the boarding process but that's about it"
Pros: "Timely upgrade. Great service."
Cons: "My screen was not responsive most of the time"
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "The crew was incredibly helpful and friendly, the seats are so comfortable and the free tv is such a perk!"
Cons: "I wish the flight crew could more strongly enforce the storage issue. When I have to check my bag, adding another 40 mins to my airport experience, because someone puts their purse in the overhead storage it peeves me a bit."
Cons: "Terrible airline. Will not fly them again."
Pros: "It was okay"
Cons: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."
Cons: "Tsa is very unorganized and extremely rude."
Cons: "Plane had no Per-seat entertainment system."
Cons: "Old plane and the movie app kept cutting out"
Cons: "Seat spacing for international flight"
Pros: "Crew and promptness"
Cons: "No entertainment for each seat. No cellphone charger."
Pros: "Crew was very friendly"
Cons: "On a 10+ hour flight that you're trying to stay awake for, some sort of entertaining is near mandatory. Neither mine nor my boyfriend's TV worked. Even after the crew reset the system twice, they still didn't work."
Pros: "Overall it was very comfortable and smooth flight."
Cons: "The airplane was looked new, clean and the seats were very comfortable."
Pros: "Excellent service! Nice, smooth flight. Recommended!"
Cons: "5 hr delay"
Pros: "Sat in the exit, very nice and comfortable Crew was very well dressed and polite"
Cons: "Boarding was very disorganized Flight was almost an hour late After getting on the plane, there was at least another 20 minute delay"
Pros: "One of the smoothest flights and landings ever."
Cons: "Each seat doesn't have its own screen. Plane feels older than JetBlue by a lot. First checked bag is not free like JetBlue. WiFi is another additional charge. Overall cost was significantly higher than JetBlue for less value."
Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"
Pros: "The airplane had screens that tracked the flight progress, which was nice once we finally left."
Cons: "The delay leaving Boston caused me major ground transportation problems in Philadelphia. Also boarding agents did a lousy job getting people to check their carry on bags, knowing with a full flight they wouldn't have room. This further delayed take off."
Cons: "It's getting progressively pricier with all kinds of added fees and the seats and spaces smaller. It's rediculous..."
Pros: "Free military upgrade was awesome. Thank you AA. In flight entertainment was good because it was free. And thank you for the USB outlet, now if you could just do that for ALL domestic flights i would never fly anything other than AA. Also, my connection was late and AA held the flight for me and 11 others to our final destination to Honolulu. Thank you American Airlines."
Cons: "Some of the flight crew were awesome, and some reminded me of my 3rd grade teacher. Overall good but not great. Nothing to really complain about though."
Pros: "Very quick flight and good service."
Pros: "Normally I've been on planes where the seats aren't that great! But these seats were wonderful! :) I was out like a baby!"
Cons: "I don't really like the complimentary pretzels."
Pros: "Quick flight."
Cons: "Busy flight"
Cons: "Had to deboard the plane due to mechanical problems, hour wait, missed the time to pick up rental car, had to find a new rental car upon arrival at the airport at 2am. Plane was freezing and crew had no blankets."
Pros: "The onboard crew was amazing. No problems there. The flight was decent."
Cons: "Both ways I had delayed trips. On my way back my first flight was running late. So arriving at my connecting airport I literally had to RUN clear across be airport and the attendant tells me I was a "no show". So I would have to wait and go on a different flight. The plane was still there. It was 25 minutes before take off time. And she rerouted me onto a different aircraft in which I had to RUN to the other side of the airport again. Only to find out this flight was delayed for 45 minutes. In which adding on to me already delayed flight. I understand some things are out of everyone's control. But the lady made me feel like I was just looking around in shops instead of being where I needed. Never again."
Pros: "I like that they had a TV show showing at no extra cost"
Cons: "The seats were so uncomfortable, I've been on planes before but after an hours I couldn't get comfortable at all."
Cons: "Hire people that don’t hate the job ."
Cons: "Delay that caused us missing the connecting flight."
Pros: "Good schedule"
Cons: "the commuter terminal in Dulles is miserable and chaotic, but not really United's fault"
Pros: "Nothing except the movie selections and wine."
Cons: "Better seating... seats are small and crampy. The flight attendants were not friendly and attentive. I pressed the call button 3 times within an hour to receive headphones and they never came. My neighbor let me borrow hers. The food was terrible. Not many vegan options."
Pros: "Great crews"
Cons: "Not sure"
Pros: "It was a good flight- friendly staff and crew."
Pros: "Crew were very hospitable. Seating and take off moved at a good pace"
Cons: "Entertainment was limited. Smaller plane / less space"
Pros: "Helpful and friendly flight attendants"
Cons: "If our flight took off on time. If United would’ve been more organized when it was time to board. My flight took off over an hour behind schedule with no explanation as to why. It landed late as well. I almost missed my connecting flight,i I hadn’t of ran I would’ve been stuck!"
Cons: "Better snacks"
Pros: "Has a great crew on this flight..."
Cons: "You really should include some form of entertainment... at least sitcoms or the news..."
Pros: "On time. Flight attendant was exceptional."
Cons: "The flight crew cavalier attitude by not coming on to apologize"
Cons: "We were delayed to no fault of the airline"
Pros: "Everything went like clockwork"
Pros: "Again, on time and great crew."
Cons: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."
Cons: "I had charged 300$ for my extra luggage this morning at the checking ....it never happened to me before usually I paid 100$ but never that much... I will never ever flight with United again for sure."
Pros: "The check in staff was super friendly"
Cons: "In flight entertainment didn't work and the flight was very bumpy."
Pros: "The flight attendant kept the drinks and snacks coming and looked abundantly joyful to serve us. One of the best flights I've ever been on."
Cons: "No pillow or blanket."
Pros: "The flight was excellent"
Pros: "The crew was ok"
Cons: "The plane was delayed for hours no pilot who is that possible they board us and then make a announcement that we are delayed for another 130 ridiculous never had a problem with jet blue extremely dissapointed"
Pros: "Comfortable seats for economy"
Cons: "Computers were down in Akron Ohio. Flight was delayed an hour. Chicago was delayed 2 hours. There was an earlier flight i should have been booked on."
Cons: "The flight was delayed 7 times and by 6 hours"
Cons: "The upgrade to economy plus did not provide me with the better traveling accommodation/experience . The row 20 seats are narrow and very uncomfortable for two typical American males, not sure why airline charged me extra. I had to sit sideways during my entire trip from Munich to Chicago. Experienced 9 very uncomfortable hours. In all honesty, I think row 42 seats provide better traveling comfort."
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Pros: "I love THe. cak airport. ANd I am flying United again tomorrow"
Cons: "My carry on. Didn't fit. Had to check it after I boarded. Front desk said it was good. I bought it For THaT purpose.. The retailer advertises it as tsa approved carry oOn?"
Cons: "Gate attendant recommended we check bags because overheads were full, but there were multiple empty overheads when we entered. This caused us an extra delay when we landed."
Pros: "Crew was very friendly."
Cons: "No leg room."
Cons: "Late flight bad food. Poor mannered employees and patrons"
Pros: "Staff very nice, plane left late but made up time."
Cons: "Seat was not comfortable and did not recline enough to provide for a nap."
Pros: "Quick and easy boarding process; no lingering trying to sit."
Cons: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."
Cons: "Great flight crew"
Cons: "Lost my luggage and gave me wrong information , where I missed my flight and had to wait several hours to get home"
Pros: "The crew were rude, The food was inedible, the planes were delayed with no communication. To top it off my bags came 2 days after my arrival, they were clueless as to where it was, when I'd get it and didn't seem to care. When I finally got my suitcase It was so vandalised it cut my hand... Legs had ever been snapped off. I've been flying frequently for 10 years and this was the worst experience I've ever had."
Pros: "Crew were fine."
Cons: "Twelve hours of horrible delays, missed connections, and running through airports due to poor aircraft maintenance and mechanical problems. Will never fly United again if I have a choice."
Cons: "My flight was super late and due to delays I missed my second flight"
Pros: "Staff was pleasent"
Cons: "Had a delay made me 2 hours late"
Cons: "Flight was delayed by two hours to wait for crew that was delayed elsewhere as they were coming off duty and had to presumably fly them back to Burbank so our entire flight was held to wait for them."
Pros: "Drinks and cookies were good. On-flight attendants were polite."
Cons: "Flight was delayed for 4 hours at night due to repairs. Luckily, they placed me in a hotel. However, it was probably the worst hotel that I have every stayed (uncomfortable bed, bad pillows, smokey smell, etc.). The next morning while boarding, the gate attendant was extremely rude and unprofessional. I will spend a little extra to not fly with United if possible."
Pros: "keep going"
Cons: "Old plane and was not clean."
Pros: "The struf waffles"
Cons: "Every thing went well"
Pros: "From Akron to Cleveland it was a great trip"
Cons: "..there was a very drunk passenger on the flight. He spilled wine all over another customer. The flight crew kept serving him more alcohol even though he could barely stand with out falling down. Unfortunately, he would shut up the whole trip, speaking in a very loud voice to his seat mate who was clearly not interested in the conversation."
Pros: "The crew was very friendly and boarding on and off the plane was very easy"
Cons: "The seats were extremely uncomfortably. We had a nearly 6 hour flight with no tvs which wasn't great either."
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Pros: "It was just GOOOOD"
Pros: "Check-staff was very gracious."
Cons: "It was a red eye and I couldn't get comfy."
Pros: "Employees were very nice Very easy to board/check in"