The flights were good. The cancellation was handled poorly.
AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation.
Amazing entertainment selection, comfortable.
Friendly flight attendants and nice to kids
Being held inside the plane for a total of 5:30 hours before taking off. Even if there were several concurring factors, it it necessary to find a better procedure in order to avoid keeping passangers inside a plane with the prospect of taking off in the next half hour repeated every half hour! For the ones of us traveling with children it is even worse, and becomes a real nightmare.
very nice seats.
The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service.
Staff were respectful Plane was warm enough Left on time Extended leg room seats were actually comfortable Not next to toilets
Food was somewhat disappointing. Ordered a gluten free meal which somehow turned into a vegetarian meal - that was disappointing.
Flight was on time.
Long flights should have something edible.
Horrible communicatuon between the crew and passengers. Poor entertainment and comfort. The delay in Chicago was poorly updated and once the plane landed the flight taxied for upwards of a half hour.
Everything was wonderful thank you so much
Very limited movie choices on this 767 aircraft
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