Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Puerto Vallarta
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Vallarta from Alaska is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Vallarta with an airline and back to Alaska with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Vallarta from Alaska up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Ran out of meals. The oatmeal was terrible."
Cons: "Our boarding was late due to spilled fish juices causing terrible odor. Evidently not caught by previous cleanup crew as plane was at airport for several hours before put into use. Not kept up to date on flight issues by gate attendant and experienced foul odor upon entering the plane."
Cons: "Crampy plane"
Pros: "The crew was great. Boarding went quickly."
Cons: "Nothing really."
Pros: "Friendly crew. Inflight movies were great!"
Pros: "Nice crew."
Cons: "The food. Breakfast sandwich was soggy and kinda gross. Hot towels were not hot. What’s the point if they are lukewarm?"
Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"
Pros: "The crew"
Cons: "The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference."
Pros: "Such great people and everything was clean"
Cons: "Sat at the back and they ran out of food."
Pros: "To arrive safe to vegas. The staff respectful and quick way to book"
Cons: "Been in coach"
Pros: "Alaska is great"
Cons: "Internet cuts off after crossing border. Need to get a Mexican Internet deal"
Pros: "Very friendly crew"
Pros: "simple and afordable"
Cons: "For real? Just cookies?"
Cons: "We arrived at the airport 5 minutes (NO more than that) after the one hour check in time to fly international going to Mexico. We were told we had to wait in line to speak with someone to print a boarding pass. There was an extremely long line with only two employees helping. We then asked if we could get our money back being that if someone has specially helped us with our case only being 5 minutes late to check in, but they declined. We had to book an entirely different flight and still have not gotten our money back. It was very stressful and unprofessional and had someone actually helped us, we would’ve arrived at our destination at the proper time we worked so hard for. I know my boyfriend and I weren’t the only people with his problem because two other families ran into the exact same avoidable problem. It felt very unprofessional. It ruined a familys vacation and caused the poor children to cry because of the lack of accommodation. We would love our money back but not sure you guys will even do so. Very disappointing."
Pros: "Nothing. Perhaps the airline model."
Cons: "Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole."
Pros: "Everything was fine"
Cons: "It was basic .. nothing special"
Pros: "Everything and everyone is awesome!"
Cons: "I just hate turbulence."
Pros: "The space. The courtesy of the staff. The food. But mostly the space!"
Cons: "Every tiny bump."
Pros: "Loved the newer plane!"
Pros: "On line check in was very thorough. You received luggage tags at kiosk, and headed to bag drop. USB ports on planes!"
Pros: "Actually I did not try any food"
Pros: "Plane was clean and we landed safely."
Cons: "No seat assignment until after plane was boarding. Had no choice but to sit next to bathrooms. Plane was loud and uncomfortable."
Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"
Pros: "Service, nice plan and easy ride to Honolulu."
Cons: "I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable."
Pros: "- quick boarding - quick off-boarding - friendly staff - smooth flight"
Cons: "- wifi wasn't available for most of flight due to area coverage - babies crying but out of the airlines' control - food options were minimal but not a deal breaker"
Pros: "Was in time. Leg space was good"
Pros: "Plenty of overhead room for my husbands guitar and my orchid."
Pros: "Pleasant crew"
Pros: "Direct flight"
Cons: "Over weight rude lady sat in the middle seat"
Pros: "I was completely satisfied with my trip per usual :)"
Pros: "I've always had a good experience with Alaska Air"
Cons: "The cabin was way too hot. A person shouldn't wake up sweaty"
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."
Pros: "Alaska airlines always does a great job"
Pros: "All on time, nothing out of ordinary, on time."
Pros: "Having an exit row"
Pros: "I did actually get to where I was going"
Cons: "I had 3 flights. All were delayed with little or no explanation of details."
Pros: "Pilot information/announcements."
Pros: "Easy, no bumps, all my luggage arrived."
Pros: "It was decent"
Cons: "Obliged pay for drink"
Pros: "Friendly and courteous attendants"
Cons: "The ventilation system wasn't working it was super hot and super uncomfortable!"
Pros: "Everything was wonderful and thank you for making it a positive experience."
Pros: "I love how prompt, if not always early, your boarding and flights were/are. While you're crew on all the flights weren't effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I'd get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!"
Pros: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Cons: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."
Pros: "Crew from Washington to Cancún were extremely rude"
Pros: "Crew was night seat sucked plane was cramped"
Pros: "Free entertainment"
Cons: "More comfortable seating"
Pros: "Delta Comfort Plus is always great !"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane"
Cons: "We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away."
Pros: "Good service"
Cons: "Video system locked up at my seat"
Cons: "It was perfect."
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Cons: "Cabin was too hot!!!!"
Cons: "This was my most uncomfortable flight ever. I am 94 years old and the seat was so cramped and small that the entire 3 hours were uncomfortable."
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Cons: "Cramped seating for premium Econ"
Pros: "Great Movie selection!"
Pros: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Cons: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."
Cons: "Delta staff is not too friendly"
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Pros: "The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately."
Cons: "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling."
Pros: "Smooth flight. On time and took me from 20 degrees to 80"
Cons: "The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream."
Pros: "Great friendly crew"
Cons: "Seats are getting smaller, expensive food"
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Cons: "The leg room is ridiculously small."
Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."
Pros: "Easy flight from check-in to boarding to deplaning."
Cons: "Nothing really! No entertainment and nothing but almonds eaten."
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "It was a great flight."
Cons: "The flight was OK."
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Pros: "Premium boarding breakfast sandwich pretty good"
Cons: "My screen stopped working in the middle of an episode."
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "Friendliness of staff. Second flight was a newer plane - sweet!"
Cons: "For a long flight perhaps a little more in the snack department."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Pros: "When we landed and I was able to get off the plane"
Cons: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Cons: "You lost our luggage. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney."
Cons: "No entertainment - just a long boring flight. Should have some sort of entertainment for the longer flights."
Pros: "It's hard for me to write this review as the first 4.5 hour leg was incredible. Staff was very friendly and did a great job. Otherwise, the equipment was old and dated. Good thing it's only an hour-ish flight."
Cons: "Old plane, hard seats designed for humans less than 3 years old."
Cons: "4 hour delay"
Pros: "The pursar was super. She joked around with the passengers to make them feel comfortable"
Pros: "Good boarding. The info I was given thru Kayak seemed to indicate my cheap ticket did not include any drinks or snacks, so I was prepared with my own for this long flight. So cookies/pretzels and juice, coffee, etc. were a pleasant surprise, Also the middle seat was empty."
Cons: "Clearer info on what was included in my ticket."
Pros: "Very informed process of why delays were happening."
Pros: "The Westjet app took forever to download on my phone AND my husband was unable to download it ... made for a long flight without entertainment. Also, the crew didn’t come off welcoming or inviting."
Pros: "Crew were very friendly and were having a good time during the flight, which was nice to see."
Cons: "No pillows or blankets supplied, luckily I had my own otherwise I would have been miserable. Worst surprise was that there was no food provided. On a long haul flight that was surprising, they should clearly say that on booking. There were snacks available for purchase, but not great."
Pros: "Crew was great, served us multiple times ! Even tho crew was late 25 mins. We have landed 10 mins early"
Cons: "More leg room."
Pros: "Crew was good, on time, good landing"
Cons: "could have a bit more leg room"
Pros: "Fantastic crew!"
Pros: "crew very friendly and helpful."
Pros: "Kayak is great for finding the right flights that fit my travel schedule. WestJet staff are very friendly and are very helpful getting you on board the plane."
Cons: "The WestJet BASIC fare restrictions are very anti-customer centric. I know the fare is about price only. However, prior to the change the airfares were the same, but the restrictions, like missed flights were less penalizing. This fare structure is a WestJet - Win; Customer - Lose."
Pros: "The crew"
Cons: "Not recling chair"
Cons: "Food options are terrible especially when you pay for them. Better quality needed"
Pros: "Very friendly and helpful staff at both baggage check-in and during flight. That is why I fly WJ."
Cons: "Leg room on plane."
Pros: "Always great people st Westjet! Flown with other airline providers, they dont give what Westjet does. Great service everytime!!"
Pros: "Flight was smooth and landed 17 minutes earlier. Bags arrived before I was in front of baggage area."
Pros: "Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight."
Cons: "Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically."
Pros: "Good schedule from Bermuda to Toronto, good price, early arrival, professionals!"
Cons: "I’ve been at the airport since 9am, it’s almost 9pm now."
Cons: "Need more leg room on board"
Pros: "Nice service."
Pros: "On time. Efficient. No frills but perfectly fine!"
Cons: "The wifi is paid.. no TVs"
Pros: "crew was exceptional"
Cons: "no entertainment I didn't order food so can't comment on this The seats are too close for comfort"
Pros: "It was a smooth flight."
Cons: "Internet was poor, my movie kept stopping and restarting."
Pros: "No comments"
Pros: "I love flying in a smaller plane. They are usually not full in the morning and so it gave me a lot of space to relax and enjoy the flight from montreal to toronto. The crew was really nice and smilling and they made sure that my pet and I had everything we needed."
Cons: "The seats are pretty thin and uncomfortable. There is no wifi or television on board."
Cons: "Boarding outside with no notice or warning"
Pros: "Short, but sweet flight"
Pros: "Arrived early"
Cons: "Seating in the back"
Pros: "I had been very sick the night before the flight and was so weak that I needed a wheelchair. The wheelchair helpers i Vancouver were exceptional. They were so kind and genuinely helpful. I was very grateful. Also, your flight attendants seem to really enjoy their jobs. This is not the case on other airlines!"
Cons: "I checked my little carry-on and it was in Calgary but didn't make it to Vancouver. Trust it will be delivered today."
Pros: "Liked the convenience of flying so close from home the crew was amazing dealing with a difficult lady. And the girl I sat beside is now my friend. Woohoo"
Pros: "The wifi inflight service"
Cons: "No food, only snacks."
Pros: "Very disciplined and hard-working crew did their best to keep everything under control and moving on schedule. Boarding was busy but fairly well organized considering."
Cons: "Flight had an abundance of minors and babies at no fault of anyone, just unfortunate. Lots of crying, screaming, fidgeting and puking. Customers were pretty impatient in the early morning as well which didn't help the situation. Not sure if snacks or refreshments (other than water) we're handed out in a 4.5 hour flight as well."
Pros: "Staff friendly and efficient."
Cons: "No Entertainment system which was a huge deal for my partner, but I read my very good book and talked to my very nice seat partner."
Pros: "It is inconvenient to disrupt your plans with such delays"
Cons: "It is inconvenient to disrupt your plans with such delays"
Pros: "Non stop flight"
Cons: "Internet was faulty"
Cons: "ran out of food only had 10 tablets to offer customers on a packed plane"
Pros: "Staff are friendly"
Cons: "The on board menu only caters to rabbits and squirrels. I get some people like to eat that way but what about the other 80 percent of the population????"
Pros: "Quick, efficient and funny friendly staff"
Cons: "I don’t understand how Westjet can get away with 1. Not providing food on a flight of this length, 2. Charging for the entertainment system which has basically no content"
Pros: "It was on time and short"
Pros: "Crew was great. Flight was on time."
Cons: "This older plane had tiny seats in the seat backs. My phone screen was bigger. Thought we might get a meal on a flight of this length and at this time of day."
Pros: "Airport Terminal waiting area was nice."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Pros: "the entertainment system was incredible."
Cons: "It was a very long flight-- including a meal in the ticket would have made it more enjoyable."
Pros: "Staff were super friendly and welcoming"
Cons: "Nice flt, competent and diligent cabin crew. But at ck in they assessed a $20.25 carryon bag fee even though my reservation via Kayak said one carryon was included. (It was within their weight and size limits) Even with empty seats they assigned me the non reclining row that abuts the restrooms (noise, smells, etc.)"
Pros: "In business class- great food and staff"
Cons: "All good"
Cons: "Everything, I will never going to use this software anymore."
Pros: "Everything but the flight it self was ok."
Cons: "The weather"
Pros: "Crew as amazing Abaut seat to really comfortable but i understand that because i paid for tourist class"
Cons: "Food to poor Probably because off COVID-19"
Cons: "Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen."
Pros: "The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger."
Cons: "The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you."
Cons: "We have could have left, still in airport Mexico City"
Pros: "Planes on time."
Pros: "on time"
Cons: "AC on boarding!"
Pros: "Everything after takeoff was fine, except where plane landed, extremely far from terminal, even by bus."
Cons: "We had an almost 5 hour flight delay! Got to Los Angeles after 1am and hotel, after having to go through customs, after 2 am!! Bus ride from plane to terminal once landed is extremely long."
Pros: "Nice service but bad food!!!"
Cons: "Change the charges for the luggage when it is international and provide good quality food!!!"
Cons: "No tv"
Pros: "The crew"
Cons: "No delays. Had delays on both flights."
Cons: "They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful."
Pros: "Crew was polite and welcoming. Seats were good"
Cons: "Plane was 45 minutes late leaving Mexico City."
Cons: "Even offered a Boody Mary Zor other drinks on the short flight!"
Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"
Pros: "We did finally get to PV. They did have our luggage."
Cons: "We arrived 4 hours late, on a different flight. The second flight left 1 hour later than scheduled."
Pros: "Tv on flight with good movie selection"
Pros: "The price. The beautiful stewards. The cleanliness. The air magazine. The excitement of flying. The window to look out of."
Pros: "They serve some food"
Cons: "Charge for bags Left late"
Cons: "Our flight was delayed from 1am to 9am, then again from 9am to 11.30am. Finally got to Mexico City 12 hrs after we were supposed to. No compensation or apology was provided. Only way we found out about new flight times was through email. Airport did not make announcements."
Pros: "excellent atention"
Pros: "Flight on time"
Cons: "Entertainment didnt have"
Pros: "Staff was pleasant, the flight wasn't full and they spaced us out nicely. The volume was difficult but at least the movie/entertainment was available this time on the long flight. Always nice to have something to eat, even if it's not awesome :) Flights were basically on-time."
Cons: "This is not a problem with AeroMexico but I found it absolutely RIDICULOUS that our flight crew had to deplane from their in-bound flight - and Go Through Customs & Immigration - only to turn around and get back on the plane for the return trip. INSANE and Embarrassing as this does not happen in other countries - not even Canada."
Pros: "Puntualidad y Servicio."
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "Spaces plane"
Pros: "The flight loaded, departed and arriverd within minutes of the scheduled times. The departure and arrival times are convenient, but could perhaps be one hour earlier., The entertainment choice was large and seemed to work without a hitch."
Cons: "Some indifferent music over the loudspeakers interferred with my choice of misic and seemed unnecessary."
Pros: "Comfortable and smooth"
Cons: "Food and food service"
Pros: "Friendly and professional staff Good beverage variety as well as food."
Cons: "The sound for the entertainment was of very low quality thus unable for us to ascertain much of the dialogues."
Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"
Pros: "Aeromexico treats everyone like there in first class"
Pros: "Got my tickets. Good entertainment, snacks."
Cons: "Being late to board, depart. Checked bag not sent to final destination but had to be handled by me at connecting flight."
Cons: "My flight ended up being cancelled from San Jose to Mexico City back to Portland OR. Aeromexico told me there was no way they could get me home that day and that they would pay for my hotel, food etc. i cried my eyes out and begged to get me back to America. Somehow after about 30 minutes of back and forth, Austin Lopez with Aeromexico saved the day!! He got me several connecting flights back to Oregon and I was home the next morning very early. He was very sweet and caring. I wish I could tell his boss how amazing he was! Thank you again Austin!"
Pros: "Everthing in the flight was good"
Cons: "Did not like the connection through Mexico in which we have to take it through customs and recheck for flight to Lima."
Cons: "My luggage was lost and no one from Aeromexico wants to help."
Cons: "4th row electric switch has not been wking for weeks"
Pros: "Very nice crew, super professional"
Cons: "This does not only apply to Aeroméxico, but the seating in airplanes are too narrow and uncomfortable."
Cons: "Gate assignment was not released until 15 minutes before flight. Flight was delayed one hour. Then it was delayed on run way 45 minutes."
Pros: "boarding was good and easy."
Cons: "got a non reclining seat and a next door passenger that kept pushing me with his leg onto mine"
Pros: "The seats were extremely comfortable. They provided free entertainment."
Pros: "We left on time."
Cons: "It was an average flight. Not bad."
Pros: "Good crew"
Pros: "I loved being able to watch movies and they also gave us a meal. The time on the flight flew by."
Cons: "There's was not anything I did not like"
Pros: "Crew were lovely, let me sit in the cockpit. Drinks/snacks were rapidly distributed to facilitate sleep during the redeye, legroom in my extra legroom seat was sufficient, and bathrooms were large. Also, we left swiftly and arrived on time."
Cons: "Lack of IFE screens was disappointing and the seats had zero padding."
Cons: "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."
Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."
Cons: "they filled the plane. Every seat. Even though there has been covid-19 fears. No other company has started this"
Pros: "Very friendly"
Cons: "Everything was perfect"
Cons: "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"
Pros: "Crew was gracious and helpful"
Cons: "Seating is always crammed, uncomfortable, people packed in like sardines. But I guess that’s par for the course with all airlines nowadays."
Pros: "Very modern"
Cons: "Boarding was weird, from front to back"
Pros: "ON time"
Cons: "Food selection"
Pros: "Very friendly crew, my flights were on time, good selection of movies. That's about it."
Cons: "Their Basic fare should be renamed "Bare-sic" – you have to pay for almost anything. Food choices can be better. I guess they can pay the Munich airport to get better treatment and not having to bus their passengers around."
Cons: "No food at all"
Pros: "Customer service was acceptable"
Cons: "Flights were cancelled and had to take another airline. Bags were also lost for 5 days!"
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Cons: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Cons: "Everything comfort communication"
Pros: "The crew was very friendly."
Cons: "The flight was delayed. A terrifying amount of turbulence the entire flight from Philadelphia to Omaha. I arrived later than expected."
Pros: "Just ok"
Cons: "No customs forms on board. Big inconveny"
Pros: "Crew was really nice, the timing of the flight is ideal."
Cons: "Bring the same entertainment options available in the US domestic flights to this leg, such as movie streaming via wifi."
Pros: "There was a short delay but it was done professionally and I got a notice about it. I had nice people seating next to me and the craw was ok."
Cons: "It was upsetting that they didn’t have earbuds/headphones as my iPhone headphones can’t connect to the TV so I had to watch a movie without sound. You should have extras. I also wish they had a banana for us, it’s better than pretzels. And cheep and healthy."
Cons: "They have very long and annoying credit card announcements"
Pros: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Cons: "Just the weather — so nothing anyone can control"
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Pros: "All was good"
Pros: "The trip was fast and efficient. The crew was very friendly and we had no issues."
Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."
Pros: "Good entertainment and cabin crew was helpful and friendly"
Cons: "The ground crew was awful. After sizing my carry on and getting permission for my bag to go onboard I was stopped at the gate before boarding, the bag was re-sized and they made me check it in. I was very frustrated w their attitudes and overly rigid enforcement of the rules. In addition the boarding process was very confusing and unorganized. I don’t want to fly American ever again."
Pros: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."
Cons: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."
Cons: "Confusion when boarding. Uncomfortable seat. No entertainment on a international flight! What kind of person thinks that is a good idea? I thought I will be flying British Airway for the flight back home that is why I bought this whole flight ticket. If I had known it will be AA flying back, I would fun as far away as possible."
Pros: "It was o k."
Cons: "No complain"
Cons: "Sat on runway for 30 minutes before the announcement was made that the First Officer had called out. Deplaned. Then once we reboarded an 1.5 hours later, we sat on the runway for over 2 hours waiting to be deiced, then waiting to take off with absolutely NO TRANSPARENCY from the crew or the pilot. We were updated ONCE every HOUR. I missed a day of my vacation because a crew member didn't arrive on time. UNACCEPTABLE."
Cons: "Seats are small and not ergonomic"
Cons: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"
Cons: "After being delayed without any explanation, I was told that I would not have my purchased 1st Class seat. To add to that I received no service In economy."
Pros: "Great entertainment options, crew was great. Overall great flight."
Cons: "Boarding could have been faster."
Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
Pros: "It was fine. Nothing exceptional. Pretzels and a bloody"
Cons: "Group boarding again"
Pros: "Seats were mildly more comfortable than DELTA seats."
Cons: "Passengers with small children weren't offered to board early like with every other airline I've traveled with... Delta, spirit, united, etc. So I ended up being humiliated because we held up the line trying to get situated with the baby."
Pros: "Nice seats, friendly staff and crew."
Cons: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Pros: "Service and smooth flight."
Cons: "I bought two exit seats and they were not given to me."
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Cons: "on a 7 hour flight over the pacific ocean and you dont provide a meal? you fly from egypt to germany, a 3 hour flight and you get a meal, so what's your excuse?"
Pros: "Great crew!"
Pros: "Staff very courteous and efficient"
Cons: "Old plane did not have individual screens."
Cons: "No in flight entertainment and no electric outlet on the flight. Very basic airline."
Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."
Pros: "We got to our airline with plenty of time around 7pm . We got delayed 3 hours. We have no annoucement. Service costumer representative was rude and did not want to give updates on our flight. Horrible experience."
Cons: "A free plane ticket."
Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"
Airlines flying from Alaska to Puerto Vallarta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Puerto Vallarta
Masks required on board, masks provided on flights from Alaska to Puerto Vallarta
Social distancing seating
Middle seats unavailable to book on flights from Alaska to Puerto Vallarta
Testing for antibodies, testing for symptoms for flights from Alaska to Puerto Vallarta
Waiving of change fees. Search flexible flights from Alaska to Puerto Vallarta