|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||Alaska|
|Airlines||Air Canada, Delta, British Airways, KLM|
Pros: No problems on the flight. Attendants were nice.
Cons: It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting.
Pros: The set was super comfortable
Cons: Everything was excellent
Cons: Flight was delayed 75 mins. We were at Newark longer than we were on the flight.
Pros: On time, crew was cheery!
Pros: quiet plane
Cons: 2.5 hours delayed flight without prompt notifications. Honest and prompt flight-delay alerts. Updates for delay came *every* half-hour. No opportunity to schedule ANYTHING based truthful delay estimations and the lack of timely communication.
Cons: Had to pay extra for seat assignment. Very tight seating; almost demands paying extra for "comfort seats." Crew moved my carry-on bag; should have told me or helped me find it when deplaning. No beverage service due to turbulence (understandable -- not their fault). Flight was delayed.
Pros: The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane
Cons: Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours
Cons: I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out
Pros: The plane left on time and arrived early.
Cons: Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat
Cons: No delay
Cons: The layover was exhausting & getting to other gate was too stressful. Changing planes should be simplified.
Pros: Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!
Cons: Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases.
Pros: Excellent fly, comfortable seat, on time
Cons: Very spice food
Pros: Good food.
Cons: They are very slow in checking people in
Pros: Friendly crew
Cons: Food was terrible. Aircraft not clean. Almost 2hrs delay.
Pros: Service is awesome. Food is great.
Cons: People with short connection are affected by the 15 to 25 minutes delay.
Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...
Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!
Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.
Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.
Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.
Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.
Cons: Everything was very good.
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