Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again.
Delayed so I was not home until middle of the night.
Beautiful plane, great entertainment system, two bathrooms for economy class, decent food
As poltronas estavam OK.
No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo.
I love Delta, especially their newer planes that have screens in the backs of headrests and free movies.
Leg room is never enough. I'm 6'1".
Flight was not full.
Luggage was very late and arrived at the wrong carousel.
They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
Films, TV screens did not work
Made us wait over 2 hours on the tarmac before take off inside the airplane.
The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).
High cost to prebook seats was twice what Spirit or Frontier would charge
enough space to move around
I dislike that once I got to the airport in Cleveland before boarding schools go to Orlando they charge me $45 for a suitcase that if I would have painted with my ticket it would have been $25 and that's what it told me I had to pay at the airport if I wasn't going to pay it with my ticket it was only $25 not $45 so they charge me $45 and then when I went to board the plane to go in they tried to charge me $45 for a backpack that fits under the seat and wasn't a carry on then they charge like $3 for a can of soda I don't think I'll ever recommend Frontier to anyone or I would never travel again with them that is ridiculous being a disabled person and being taken advantage of is unacceptable
The dirt cheap, I can't believe an airline can operate at this low an airfare and still turn a profit-ticket prices
The hidden checked-baggage fees that were almost half the cost of the actual ticket for one bag. The non reclining seats. The lack of legroom. The feeling of cattle being herded into a slaughterhouse. The lack of friendliness with the RDU and MCO gate/ticket counter agents. The cost of having to pay $12 to ensure I sit beside my 5 year old son on the flight. Besides a free seat belt, having to pay for everything else under the sun. Surprised AC was free. Not even an in-flight magazine or barf bag. Which is exactly what I feel like doing after giving you my money......
The crew were kind and efficient and the planes were clean and well maintained.
No entertainment on the flights, but that is to be expected for the price.
The crew was very friendly.
The seats were close together and not very comfortable. No entertainment, for example a movie for a 4 hour flight. You have to pay for everything. Only thing complimentary is water.
if you have a hard engagement that you have to make, i hate to say it, but use a bigger airline. These guys are not dependable nyc -> miami. Have had 2 flights cancelled and delayed over 6 hours in the last 6 months. Only one scheduled flight everyday. If you can risk it, fine, but otherwise not worth it.
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
Very friendly cabin crew made this trip pleasant and entertaining.
Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.
Crew was very kind and apologetic for delay.
Delayed 2 hours and forced to deboard when I can drive in 3 hours.
flights delayed overall
service. flights were delayed and they said there was nothing they could do
Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!
|Flights Arrive in||Miami|
|Flights Depart from||Albuquerque|
|Airlines||Delta, American Airlines, Frontier, United|
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