Daily cleaning, installation of cabin HEPA filters
|July||Best time to beat the crowds with an average 3% drop in price.|
|October||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$339||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 10m
The cheapest ticket to Orange County from Albuquerque found in the last 72 hours was $103 one-way, and $120 round-trip. The most popular route is from Albuquerque to Santa Ana, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $75.
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Scores according to KAYAK customer reviews
Pros: "Service with the attendants on beverages"
Cons: "Being delayed and bumped to another location..the flight was bumpy a lot..my hour and half lay over for the other location.."
Pros: "- Good service once we were on the plane - Free wifi for texting - Inexpensive since Southwest got more pricey"
Cons: "- Flight was an hour late - instead of being honest about the delay it was like "Just another 15 min... we'll be ready to board shortly..." - The gate was SO FAR from the plane. We were in the shuttle bus for like, 10 minutes. WTF?"
Pros: "Ease of boarding"
Cons: "Paying for baggage"
Pros: "I love the biscoff cookies. Smaller plane. I had legroom though!! Business as usual. Good flight decent take off and landing."
Cons: "You need a n/a choice. Bags were a little late. Seatac has a terrible congestion problem at curbside pickup Seat did not recline. Really full flight. Not Alaska’s fault that people get a little cranky."
Pros: "Fast flight. Pleasant crew."
Cons: "Sat on the runway for 30 or so minutes waiting to disembark. Wasn’t sure what was going on. A little explanation would have been pleasant."
Pros: "The flight was delay, but the ground crew did a stellar job in keeping us informed while we waited by making several announcements on the progress of our flight. The flight crew also did a terrific job turning the plane around so we could board. I appreciate their service."
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Pros: "The flight and crew were great. We had an early departure and early arrival. The flight was not full"
Cons: "My seat 4a I should have moved to 1 or 2 a"
Cons: "Lost luggage"
Pros: "The fruit and cheese box was good."
Cons: "gate changed 5 times, including back and forth between a satellite terminal. Delayed an hour due to plane problems."
Pros: "Amenities and service was great"
Pros: "Crew is very nice and helpful"
Cons: "Seats are uncomfortable"
Pros: "The people who work for Alaska Airlines"
Cons: "I had a carry-on suitcase, but it wouldn't fit. It had to be checked, which was what I was trying to avoid."
Pros: "Up graded to business and it made all the difference in the world. I was not looking forward to the trip and thoroughly enjoyed it."
Cons: "2 hour delay, 2 gate moves, jet bridge broken upon arrival."
Pros: "i like it very smoth flight on time"
Cons: "i liked at all"
Pros: "Very on time . New airplane . Easy ride"
Pros: "Clean new planes with keen crew and service"
Cons: "Sitting in back of plane - but that's on me for scheduling a flight last minute"
Pros: "Sonoma county airport is the easiest airport to travel through with the friendliest TSA and airport employees. I got there 40min before my flight where I checked my baggage, went through security, and had 15min to spare before boarding."
Cons: "The main terminal could really use some love. It's just a bungalow type of room with a vending machine. I really wish they had tables with chairs and a way to order a drink/food via the restaurant that's outside the terminal. This isn't a huge deal considering the airport itself only does one flight at a time so getting through security is easy. Just check any baggage you're not carrying on and go to the restaurant. About 20-30min before the flight go through security (5min process and they're probably still 10 min from boarding). It's one plane so it's easy to get through security and To get on the plane."
Pros: "That my seat was one of the first rows to board after 1st class and club members. Also liked the power outlets at every seat."
Cons: "No complaints."
Pros: "The crew was attentive and friendly."
Pros: "The flight attendants were efficient and pleasant during the drink service. Thanks for that. Not alot to do on a flight like that"
Cons: "Planes are too small. Let's pay more for a more luxurious experience"
Pros: "Overall excellent with friendly and helpful crew and on time flight"
Cons: "Nothing to note all was fine"
Pros: "Great experience over all. From the time i booked my flight to the point i landed. Thank you. I will fly more often with alaska"
Cons: "No food was served."
Pros: "I was running late but was already checked in, the flight boarded at 5:30am and was schedule to take off at 6:15. They were nice enough to keep the cabin doors open as I finally boarded at 6:05am, making the flight. Not to mention we even arrived about a couple minutes earlier than scheduled."
Pros: "It is a very nice touch to be offered a complimentary beer. What a treat."
Cons: "The bathroom was not nice. No sink to wash hands seems unreasonable"
Pros: "Friendly crew, quick loading."
Cons: "Seats keep getting tighter and shared armrests are difficult with adults sitting next to each other. Very slow unloading. Too many people using overheads since you started charging for checked luggage."
Pros: "The flight departed on time, as well as my first flight, which was very satisfying."
Pros: "Courteous staff"
Cons: "Outdated plane"
Cons: "Guess I am old but there should be more room on a flight ."
Pros: "Fast and smooth."
Pros: "Sandee was an outstanding Flight Attendant. In between the safe take-off and landing, Sandee made my wife and I feel like Family. We were in First Class, and it was worth every penny with Sandee In our section. She had a great sense of humor, was very responsive to our needs, and made the trip home just as pleasurable as our Resort Vacation."
Cons: "There could have been more pens available for the Immigration/Customs forms. I seem to forget to bring my own sharpened pencils, ballpoint pens, awls, screwdrivers, ice-picks, and quills when I fly. Sandee loaned me hers, but there were several people scrambling to complete the forms."
Pros: "The crew and cleanliness was great!"
Cons: "No usb sockets to charge my phone"
Pros: "I liked the quick check in."
Cons: "I didn't like being charged extra fees for our check in luggage. I paid an additional $100 for our round trip."
Pros: "Wifi access and comfortable seats"
Pros: "Actually wasn't feeling very well this flight but the lovely ladies of Alaska took wonderful care of me and make me feel like I was going to be OK the flight was smooth always a pleasure :)"
Pros: "It was just a 2 hour flight and no complaints at all everything went very smooth. My husband required a wheelchair and that went very smooth. Everyone was nice and very kind. Our son and daughter-in-law live near Portland and we will always go with Alaska Air"
Cons: "Sat our family apart even though we have a 3 year old. She initially was by herself. They eventually let one parent sit with her. This is after we made reservations to all sit together."
Cons: "The seats weren't very wide and the carts going up and down the aisles bumping elbows wasn't pleasant."
Pros: "Boarding went fast and smooth"
Cons: "Boarding fast but had to wait 20 min on hot plane got several more passengers. Uncomfortable, no power outlets, slow loading in flight entertainment and device lost battery power during movie I paid for. Could not hear one thing pilot said from row 20."
Pros: "Staff was kind and courteous. There were some seating issues with other passengers that made it take longer than expected and people had to be moved around once already seated, but it was handled well, fast and professionally and with courtesy."
Cons: "I was unable to connect to gogo for wifi my entire trip up to Idaho, so I refused to purchase it coming back. I needed to catch up on work and it would have been an opportune time of sitting and getting things done and not taking time away from my family upon my return. It should not be offered if it is unavailable."
Cons: "Could not fly back on scheduled day because of wind in Reno, NV. Might need bigger aircraft in the future."
Pros: "The flight attendants were professional and friendly. I am 6"4" tall and appreciate the adequate leg room in coach."
Cons: "We did have a pretty firm landing."
Pros: "Flight was great!"
Cons: "Kayak customer service was horrible and I could not get a hold of a Rep. Mobile app does not allow package deals, that totally suck!"
Pros: "Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan."
Cons: "Not a thing."
Cons: "We got delayed. I aske stage girl at customer service of we could get an earlier flight and she acted like I was not even there and was very short w me."
Cons: "I am pleased with all aspects of the flight and crew!"
Pros: "Great crew! On time professional"
Cons: "Food average,"
Pros: "Customer service as always"
Pros: "I like the comfortable seats and the entertainment feature found on every seat."
Cons: "Not much. Delta is superior"
Pros: "The crew."
Cons: "Filthy plane, and delayed too long"
Pros: "Yes, . Amazing crew Seat was comfortable."
Cons: "I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat."
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Pros: "The seat was very comfortable even as a basic seating and the entertainment options were great."
Cons: "The voice from the pilot was very loud and would be too much if I had my headphones on."
Cons: "Disembarking could be more efficient"
Cons: "Late arrival"
Cons: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Pros: "The attention to detail from the crew, and the friendliness"
Pros: "Crew trying their best to keep passengers happy. Arrival on time."
Cons: "Incredibly bad, mostly unhealthy, overprocessed food. Glad I brought my own. Very narrow seats. No opportunity to upgrade to economy plus. One day you will have casualties from minimizing further and further the seating space until even normal- sized people collapse from lack of blood circulation. (On my outbound flight from Atlanta to D' dorf an oversized seat neighbor literally flowed partly into my seat, making matters worse.) A major concern: stewardesses support the general fashion of darkening the cabin in the interest of movie watchers and general quiet. What about my right to daylight, especially during a day flight from D' dorf to Atlanta? It's helpful against jetlag. 11 hours in a darkened pipe followed by arrival at night time are unhealthy. The film program is not intetesting enough to justify this decision."
Cons: "The comfort seats are not that comfortable"
Cons: "Delay after landing"
Pros: "Food and entertainment not applicable"
Pros: "Boarding was seanless"
Cons: "I wasn’t able to sleep much because the seat was not comfortable."
Cons: "Very slow to load and unload. Not sure how I always get a middle seat in the far back. Basic economy is basic."
Cons: "Seats very tight!"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Pros: "The flight was on time. Airport personnel were courteous & efficient. Airplane was clean. Pilot was friendly. A passenger had a peanut allergy so Delta distributed almonds, instead. Nice. Overall, I like Delta."
Cons: "Leg room was just barely adequate. It was a small plane-nothing could be done about that."
Pros: "Clean bathrooms and great refreshment choices"
Pros: "Flight attendant was great!"
Pros: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Cons: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."
Pros: "I don’t know what Delta could have done better on this two leg flight from Albuqueque to Miami via Atlanta . Yes we were in First Class and it was a (groan) 6:05 AM flight which meant that we were probably on time. But Delta’s 737-900 (to Atlanta) was very comfortable, the crew did everything well and the breakfast was quite good. (Make sure you try the quiche). We had the same crew on the next leg to Miam, who were surprised and gave us a warm welcome. There were only snacks in 1st for that short segment, but they were all we wanted."
Cons: "Air turbulence over the Midwest storms."
Cons: "Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs."
Pros: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Cons: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"
Cons: "Due to a family illness i was not able to make the 1st leg of my roundtrip flight to Santa Ana. Not only was i forced to buy a brand new flight to get out to Orange County, i was charged $150 JUST to be able to keep the 2nd leg of my trip, which i'd already paid for. It's the 2nd Time Delta has done this to me in the space of 2 weeks and it's absolute Idiocy. Gouging you loyal customers like this is NOT how you do business."
Pros: "Again, a quick and easy connector and flight homeward."
Cons: "Not applicable."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Cons: "luggage did not arrive same time with me and not the same airport"
Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."
Pros: "Comfortable seats in coach Good snacks Friendly crew"
Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Pros: "Everything went smoothly."
Pros: "The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport."
Cons: "The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through."
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Cons: "Why can't all the Delta gates be near each other. My connecting flight was very far."
Pros: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"
Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"
Pros: "Overall great experience"
Pros: "How reassuring the previous crew was that everything would be fine"
Cons: "They lied. Due to delays we got to plane 5 min before scheduled departure. But crew closed plane on our noses. No explanation. No consideration that most of airport was running late"
Pros: "Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great."
Pros: "Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)"
Cons: "A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta."
Pros: "Seats, video and overall comfort are all very nice on the new 900's."
Pros: "Cormfortable and brief"
Cons: "A screaming spoiled three year old that started acting out in the boarding area and progressed to screaming for things at the boarding gate and didn't stop until we were almost there. At the top of her lungs screaming!! This was no child with ear issues, this was a child with parents that don't say no! Bad towards the front, I can't imagine how it was for the poor people seated in the back. Geez!!!!"
Pros: "The food and service was good. the Washrooms were good."
Cons: "The seats were too small, the built-in monitor in the seatback was kinda junky"
Pros: "Overall very good flight!"
Cons: "Nothing much!"
Pros: "My flight attendant always smiled and was very hospitable."
Cons: "The flight was very good. The landing sounded rough with a lot of braking. Crew were really friendly. The food was expensive but fresh sandwich. Plane was beautiful. Lovely flight overall"
Pros: "Customer service was excellent"
Cons: "Great service always"
Pros: "Loved getting pretzels and pop. Loved having movie options. Didn’t love the delay."
Cons: "If the seat hadn’t broken and delayed our flight by 20 minutes"
Pros: "Seating, nice personnel"
Cons: "Long layover in Chicago"
Cons: "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."
Pros: "On time and convenient"
Cons: "Late , didn't make it on our flight back to Santa Ana"
Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"
Pros: "Nice people to fly with"
Pros: "everything fine"
Cons: "having to gate-check our hand luggage"
Pros: "Great staff. Arrived very early. Smooth flight ."
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "On time and very professional"
Cons: "The snack had coffee in it."
Pros: "There was a TV. Crew was friendly and professional."
Cons: "The information of code share was not clear..so I was expected to fly with JAL..."
Pros: "Almost on time"
Cons: "Boarding process, PA system volume very low at PHX"
Pros: "Met expectations. Landed early."
Cons: "Seats harder than expected"
Cons: "Delayed because of cleaning crew showing up late.... Totally avoidable. Gate crew was not helpful"
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Pros: "Customer service at American Airlines was amazingly good. They figured out the mess that the third party agent, WEBJET.COM made and fixed it."
Cons: "The third party agent, webjet.com, was horrible. American airlines contacted them several times about canceling the ABQ-ORD flight and they never responded. WEBJET.COM did not put their name on the electronic ticket so I was unaware of who to contact. Finnair was not particularly helpful. They discontinued my chat conversation and didn't have an option to call back so I had to wait for 20 minutes. American Airlines was impressively helpful. They figured out that WEBJET.COM had canceled one leg of our fight and AA.com reinstated the flight. American had also contacted WEBJET.COM numerous times and WEBJET.COM had never responded."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Pros: "Remodeled plane style"
Cons: "Liked it"
Cons: "Boarding took forever and I'm a Premium passenger."
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "On time, upgraded at Dallas"
Pros: "Staff was honest. Pilot and ground representative kept us updated."
Cons: "Delay while we waited for a crew from Denver and nobody cleaned the plane while they waited. Instead the crew arrives quite late to find a dirty plane. While the plane was being cleaned our Co-pilot was reassigned. We waited on the plane while they scouted up a different co-pilot. This caused another delay. Staff did the best they could but the organizational incompetence was not lost on the passengers."
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Cons: "Couldn't get my boarding pass. My name was wrong in your system, had to go to American Airlines desk for assistance and the attendant couldn't locate my name. There was a service attendant at the Alaskan airline service desk."
Pros: "The entertainment selection was wonderful."
Cons: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."
Pros: "Boarding was impossible! The line was longer than the jet bridge itself and we had to wait after being called for a 1/2 hour."
Pros: "Flight was quiet and uneventful, but late."
Cons: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."
Pros: "We did get onto another flight that morning in the exit row."
Cons: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."
Cons: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "Polite and professional"
Pros: "Price and schedule."
Cons: "Do not like how this or any airlines board passengers."
Pros: "Easy boarding"
Cons: "Strange kid sitting next to me"
Cons: "Flight landed late. Had to rush to get on med plane"
Pros: "Although we had to sit on tarmac, we still made our transfer on time."
Cons: "Seats very uncomfortable."
Cons: "The ticket counters are a joke. I could not check in the afternoon before my flight or the morning of on my phone, or at the ticket counters in the airport. I don't mind waiting in line but out of the 2.5 hours I waited in line about 30% of that time there was no attendant at the ticket counter, 50% of that time there was only one attendant who spent her time helping first class, and only 20% of the 2.5 hours I waited in line was there still only 2 attendants helping check people in. Because of this, I missed my flight."
Pros: "I love the stewartesssssss"
Cons: "The dudes cause they prolly gay"
Cons: "I'm going to keep this short. After years and years and literally dozens and dozens of flights back in the 80s and 90s this airline went from being my top choice to feeling like a air cargo flight. I've flown on air force jumpers that were more comfortable. AA has totally lost any future business from me."
Pros: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Cons: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."
Cons: "They seemed to blame me for missing my flight. The plane broke down and made me miss my flight at DFW. Had to wait 8 hours to get another flight and they would not put me in an hotel. I think I should be reimbursed from all of this."
Pros: "The attendants were pleasant."
Cons: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."
Pros: "The chairs where comfortable and there was a free movie"
Cons: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."
Pros: "The layover in Denver worked out perfectly - no long wait. The United entertainment availability. Friendliness of crew. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No screens for United entertainment so you had to use cell phone, but this eats battery and no power in our zone"
Cons: "Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin."
Pros: "The crew was so friendly and accomodating. What a great experience!!"
Pros: "Eventually got home safe and sound."
Cons: "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
Pros: "They got us on this flight (the last one to SNA for the day) after we missed our original connecting flight due to delays on the Frankfurt to Houston flight."
Pros: "These days we can all admit flying is not what it used to be before 9/11. It's still professional and curtious, but the awareness and appreciation of passengers has dwindled. Stewards and stewardesses go through the motions and do just what they need to do not more. The pilots got the plane to its destination well within the time sometimes even a half an hour early. But sometimes being that early means sitting on the tarmac for 40 minutes which cut it close to missing my next flight. Flights used to offer blankets if passengers were cold. If the plane is not full they do allow passengers to move seats to be more comfortable. The complementary beverage is still always a nice touch but seconds aren't offered and cups are often taken before they're finished. It would be nice to see our country's airlines go back to a little more awareness and appreciation for one another, and work to improving their levels to above satisfactory. The flight was supposed to have entertainment viewable on personal devices but going through the app to select something was told this flight didn't have access. Overall it was satisfactory."
Cons: "It was a little too cold on the plane. Blankets weren't offered. The food while it looked delicious needed to be warmed and the only option was coffee for warming it."
Pros: "Nothing good"
Cons: "They changed my direct flight to a connecting flight. My bag didn't make it either."
Pros: "Smooth flight once we got in the air."
Cons: "Didn't like the delay 2-3hours"
Pros: "I missed my flight and the front counter was very, very cheerful at 8pm and helpful. I was able to get on the last flight. There was no food or entertainment, but it's a short flight. I didn't really mind. Just happy to go home in comfort with my upgraded exit aisle seat and no one next to me."
Cons: "It was a 6 hr. flight and neither entertainment nor food was complimentary. We were given a tiny pack of pretzels. You expect to at least receive a lunch on a 6 hr. flight. Disappointing."
Pros: "Early boarding for passengers with children under age of 2 was super helpful for me as I was traveling by myself with baby for the first time!"
Pros: "It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach."
Pros: "Flight was on time and early to destination"
Cons: "Stuck in 32D, seat didn't recline, bathroom was my headrest, tv screen wouldn't turn off, no legroom at all.. Just a miserable flight."
Pros: "Quick flight back home, crew understood my needs of having to move 18 days from acl replacement surgery."
Cons: "too much $ for 1/2 a meal."
Cons: "I had problems from the beginning of my flight to the end. My plane got canceled because they did not have enough Staff. I wasted a whole day of my vacation, waiting on flights"
Cons: "Getting rerouted to LAX. It would have been much less expensive to book a flight to LAX originally."
Pros: "My flight was delayed by a day due to the engine problem."
Cons: "Got a voucher for a hotel that was of very poor quality. I made my own rebooking. Otherwise I probably would never leave ABQ."
Cons: "My flight was late causing me to miss my connecting flight. Having to spent the night here at the airport. I'm still here waiting. I was rebooked on a 11:55am flight for this morning 7/19/16. Very disappointed."
Pros: "Crew were fine."
Cons: "Seats are narrower and make for a lot of discomfort when stuck in the middle seat. I do not like other stranger's bodies touching mine. That is just wrong."
Pros: "The plane being on time. Next time would prefer to be able to choose seats. I like the window"
Pros: "I think Topeka was her name. She was a very good flight attendant"
Cons: "The gate changed after we checked in which was only 30 mins before. Almost missed the flight because we were waiting at the wrong gate. Earlier and accurate description of gate is what is needed. Or someone from united to visit the other gate and announce there is a change to help people out"
Pros: "The cabins was remarkably clean and the pilot on the second leg was very entertaining, pointing out landmarks."
Cons: "The video selection on the second leg."
Pros: "Nice flight attendants"
Cons: "Cramped seating, seat would not recline at all. Departure delayed due to poor airplane maintenance."
Pros: "My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others."
Pros: "I traveled with a 2yr. Old and boarding first really helps to get settled in our seats."
Cons: "-Was a United flight despite being billed as Lufthansa, I always try and avoid United as I have had bad experiences in the past. -Was unable to choose seats online. -Upon check in was told that only middle seats were available for my partner and I away from each other even though we showed up 6 hours early in order to get good seats as we couldn't check in online. -We then paid extra to get seats next to each other (250 bucks) and the entertainment systems in those seats were broken. -When we told the flight attendant staff they said there was nothing they could do and were rude. -When trying to explain the situation to United Customer service they were also rude."
Pros: "We arrived early."
Cons: "We were in group 5, We couldn't take our carry on. They ran out of space for it in the overhead bins. Had to check it."
Pros: "Took off early!"
Cons: "One stuartist was very frank and unwelcoming."
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."
Cons: "Absolutely no leg room. Much less than most major airlines."
Cons: "Delayed boarding and agent confusion."
Pros: "Boarding was easy, crew were friendly and a smooth sailing flight."
Pros: "did not enjoy my flight whatsoever."
Cons: "they had to change me and about 10 other peoples flights because of the delays from "cloud cover" (what the hell?? terrible excuse) then the attendant LIED to me about where my bag would go. i missed my flight because of this, had to get re routed to san diego over 2 hours from my house, and my bag was sent to john wayne so i had to drive ANOTHER hour ans a half in traffic out of my way all because that illiterate moron of a flight attendant didn't know how to communicate with her coworkers about where our bags would be or how we could get them. absolutely never flying united again. horrible. what an awful day. they DO NOT deserve my hard-earned money, and the people deserve to know how truly crappy their service is."
Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."
Pros: "Very basic flight I can't get stars to delete Food and entrain 0. Comfort 0 cre 7"
Cons: "Poor management of delayed flight and boarding"
Cons: "There was a one hour delay in our boarding and departure times which cut into our travel times."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Efficient boarding and exiting"
Cons: "Spoke to united agent night before light. Re distance between gates in in Houston. Wasn't sure that I was only two gates away and I would not need wheelchair transportation. However when I re-arrived in Houston not only was I at the far end of the terminal I landed in I had to go all the way out and catch a train to a different turn on and the and the gate was not there, was train ride to different terminal, I just made the flight, but my hip is still hurting"
Pros: "I ALWAYS LOVE THE SMILING FACES OF THE CREW"
Cons: "DELAYED FLIGHT"
Pros: "Clean new airplane. pleasant staff. On time."
Cons: "United charges 8 bucks for you to just see where you are now. Worse yet, the entertainment system loops with sound off even if you dont choose it. Taunting you to "just swipe" so you can join the club. I HATE this experience and feel the airline has made a very bad call. I'm sure some bean counter is looking at the "swipes" as proof of his brilliance. but i will pay more to fly on other airlines after this...so screw you guys."
Pros: "Plane left on time, arrived early, wasn't completely full."
Pros: "I had a mobility issue and was given preboarding and extra legroom seats, which helped my overall satisfaction. The temperature in the plane started very cold and then sometimes would go really warm. Other than that, good flight, nonstop and fast, and pleasant crew."
Cons: "I put poor for food & entertainment, because there were none (for free)."
Pros: "The flight attendants were courteous"
Cons: "My flight got canceled 3 hours before take off. Had to wait for over an hour on hold to reschedule it. The flight that was rescheduled was not direct and turned a 1.5 hour trip into a 6 hour trip. Also every time I was in boarding group 4 but was at the front of the plane and ALL OF THE OVERHEAD SPACE WAS TAKEN ALREADY so I had to walk further back in the plane to find overhead space so when the plane landed I got to WAIT FOR EVERYONE TO GET OFF so that I could walk TO THE BACK OF THE PLANE to get my bag!!! Ridiculous never flying United airlines ever ever ever again."
Cons: "There was an hour delay on the first flight, as they waited for someone to board. On the second flight, there was a 1.5 hour wait while they fixed the lavatory. They didn't offer water or anything."
Pros: "The in flight crew was nice."
Cons: "The people at the ticket counter were rude and not helpful when my boarding pass wouldn't print. When I bought my airline ticket, I was not informed that I would have a checked bag fee, and it was expensive. The flight was late coming into Denver as well. The flight was delayed multiple times for reasons the airline would not tell anyone why. After we were able to board the plane, the gate attendants were rude. The in flight crew was nice, but they were not helpful with people trying to figure out seating. After everyone was on the plane, we were delayed once again. Once we finally got in the air, I tried to watch a movie. The movies were expensive also. The movie would not play for some reason. There was no leg room or room for me, or the person next to me. I would not recommend flying with this airline. This was the first time I have flown with them, and will be my last time. I don't like to write bad reviews but I have to with as many problems as I had with this airline."
Cons: "I never made this flight because the previous flight's delay caused me to miss it completely."
Pros: "By bag was broken when I got to my final destination. It looked like they played football with it. I'm filing a claim with United Airlines"
Pros: "It was good"
Pros: "The crew was polite and pleasant. The plane was very clean and organized."
Cons: "The seats were extremely uncomfortable."
Cons: "4hrs late. No compensation or consideration offered."
Pros: "Basic service but smooth."
Cons: "No food or drinks."
Pros: "The price was good, but I would've been better off with a different airline."
Cons: "Every seat was the same but there was an upcharge on different flights. I paid an extra $9.00 for a window seat in the back of the plane and it would've been $20.00 for the same seat closer to the front. They also charge for bags whether they are carry on or checked. My first flight, a kid in front of me threw up and it went under his seat and all inside of my bag. I spent the entire flight cleaning puke off of my computer and my clothes. The flight attendant just told me there were paper towels in the lavatory. When we finally arrived at 11pm we sat in the runway for 30-45 minutes until our gate was clear. Then we finally pulled up and it took another 15-20 mins for them to attach the bridge for us to get off the plane."
Pros: "The crew was nice"
Cons: "The company needs to treat its customers better. The seats are awful. We had to change planes and they didn't give us any compensation for our loss of time."
Pros: "Funny steward.....short flight"
Cons: "Long check in lines........delay one hour"
Cons: "Everything I hated"
Cons: "We had to wait for an hour on the plane to take off due to a luggage loading problem. I was over an hour late getting home."
Cons: "The ticket kiosks did not seem to work well and nobody wanted to help- they just said get in line. There were 2 huge lines even though i got there almost 2 hours before my flight. I had no luggage to check in so I tried the kiosk, finally got one to work and it found me and my flight but said I needed to go to the counter. I waited in line >25 minutes then they announced that all Orange County passengers needed to move ahead. Got my ticket no problem, but another long line through security and not sure if I would make the flight. Got to the gate 2 minutes before boarding. It all caused a lot of anxiety!! The flight was fine- no frills and it was somewhat late arriving.I am not sure I will fly Frontier again."
Cons: "I chose Frontier because I got a great price on the ticket. But I had not realized that they charge for bags ($40 for a carry-on) and seats. So by the time I paid those additional fees at check-in I could have been in a full service carrier: One that then did not charge $2 for a soda, that has seats that reclined, and so on. It's a safe bet that I'll not be flying Frontier again"
Cons: "Flight boarded 40 minutes late due to Frontier airlines personal issues. No snacks or even water served without a cost. Seats uncomfortable and did not recline."
Cons: "The pilot seemed inexperienced . Felt like on the job training during the decent and landing in OC"
Pros: "The price and available flights"
Cons: "Check-in kiosk out of order and had to wait in line. Frontier people VERY disorganized and rude once you get to the clerk at the counter. The seats are rough even for a 2hr flight!"
Cons: "The checkin line in Denver was ridiculously long. Seemed like frontier was the only airline with this problem. Several people didn't make their flights despite arriving plenty early."
Pros: "Service was great"
Cons: "This airline has a ton of hidden fees. Be prepared to pay for air if you want to breath"
Cons: "The seats no longer recline making them uncomfortable. Carryon luggage is charged even a soda is charged! Probably will never use again."
Pros: "On time"
Cons: "I got Frontier because I thought I got I good deal but end the end of the trip with all the extra fee on carrier on I spent more than other airline where all the seat can be recliner, sodas free and carrier on are free too. I will try to avoid to use Frontier airlines."
Pros: "It didn't crash."
Cons: "Frontier's bait-and-swicth a la carte pricing (ALL seats and ALL luggage - including carry-on - have additional costs over the base fare). The fare listed on travel sites only applies if you have no luggage and sit in the aisle. Total cost was equal to or more than that of competitive airlines. No food or entertainment offered. Seats are cheaply made, 6" tray tables. Return flight was delayed for unexplained reasons longer than the flight time itself. First - and last - time I've flown Frontier."
Cons: "Didn't make the 45 minute cutoff for check-in on the flight the previous day because of hevy traffic and road work coming into Denver. I went with another airline that got me home instead of waiting until the next day"
Pros: "Frontier is not what it used to be. Your nickled and dimed. I will avoid using Frontier in the future."
Cons: "See above."
Cons: "$40 charge for carry on bags, charges for drinks or snacks? I'll fly Southwest from now on."
Pros: "The crew was nice and friendly. The food and beverage selection was nice though everything cost money, even sodas. The capatain was informative and kept us to date with every change while we were stuck on the Tarmac for almost an hour due to bad"
Cons: "I understand the reason for all the fees and I know that's how the initial ticket prices stay cheap. But some of those fees are absolutely ridiculous. We were charged almost double the price for our checked baggage on this flight compared to the previous one because during our trip it switched to "the busy season." There was no notice of this when buying the tickets. There is also no good reason to charge more for a carry on than checked baggage. Just make it the same price if your going to charge for both. Also, the increase in price for carry on and checked baggage when checking in at the airport instead of online is massive. I drove down from the mountains where I had zero service straight to the airport. Had I pulled over somewhere on the way and checkin in before, I would have saved a ton of money on our three bags. I'm not sure if I'll ever be flying frontier again."
Pros: "Quick boarding and baggage check-in"
Cons: "Lots of hidden fees, VERY unfriendly baggage policies, VERY UNCOMFORTABLE SEATS. You'll end up paying the same price for a nicer flight with better baggage policies and more comfy seats after you end up paying all the hidden charges. Expect to add $105 each way on to your total costs. The seats look like aluminum frames with some cloth draped over it..."
Pros: "Boarding was fast"
Cons: "When the cost of the ticket is displayed it doesn't include the extra money you have to pay each way to get a seat, every single seat costs extra money, why not just include it in the price. Then even carry on bags cost an extra $30 each way, if you get the cheapest seats and carry on a bag, your flight ends up being $100 extra from what was displayed."
Cons: "No water or any beverage offered. A new low even for Frontier."
Pros: "1/2 of the trip help with a wheelchair in Denver but not at Santa Anna either way.I had to track one down."
Cons: "Charging for baggage!"
Pros: "It was better than expected."
Cons: "The tray table wasn't big enough to hold a water bottle. What's the point? Why bother. There needs to be a cup holder if your tray table insufficient."
Pros: "All processes were smooth. This was my first Frontier flight in years, so I was a bit surprised at having to pay for coffee, but so be it."
Pros: "It's cheap. Well, the baseline ticket at least. For this flight, I wasn't bringing any luggage (it was a short flight as part of a move, and all of my things were being carried via other means), so it made sense."
Cons: "The airline nickel and dimes you for everything. Carry-on or checked bags will cost you. A drink on the plane will cost you. We were delayed about 20 minutes getting on the plane and then sat on the runway for over an hour before we left. The last 20 minutes of that was due to wind reducing available runways for all departures and arrivals, but the first runway delay was caused by not one but two maintenance issues. Frontier actually just finished replacing their old planes with newer plans that have more uncomfortable seats with tiny trays and no on-board entertainment. For a short flight, it's not horrific, but for a cross-country journey, it's highly uncomfortable. The crew are just "there." Gone are the days of a warm cookie when you sit down. I've never had happy or friendly attendants, either. They do their job at the minimum. Slow to respond to guest issues and I've seen them be a bit rude with customers as well. I've had issues in the past with Frontier and lost luggage and lacking customer service. I only went with them this time because I wasn't bringing kids or luggage and just needed a cheap one-way. Otherwise I would never fly them."
Pros: "Flight Crew was very friendly helpful"
Cons: "Very uncomfortable seats, the check in process online is very misleading prompting you to buy an actual seat. Clever and mischievous marketing. If everyone realized you could check in without buying a seat what would Frontier do. They would probably stick it to you somewhere else in the process. The flight crew however was fantastic."
Cons: "Ripoff across the board"
Pros: "Ticket price was refunded with no questions asked. Ticket counter clerk was very nice."
Cons: "Flight was cancelled with no rescheduling, no vouchers were given for hotel or for flights on another airline."
Pros: "ARRIVED AT THE TIME ALLOTED."
Cons: "FEMALE FLIGHT ATTENDANT WAS A LITTLE SNOTTY WHEN IT CAME TO MY PLACING A COAT IN OVERHEAD STORAGE BIN NEAR THE FLIGHT CREW'S GEAR. BIN WAS NOT LABELED SPECIFICALLY FOR FLIGHT CREW'S AND I THOUGHT HER ATTITUDE WAS A BIT SNOTTY. I GOT OVER IT QUICK. IN THE FUTURE YOU MAY WANT TO STATE ON OVERHEAD BIN, RESERVED FOR FLIGHT CREW ONLY AND THAT WOULD BE THAT."
Pros: "See above"
Cons: "extra fees- just put the total cost on the ticket. quit trying to make the fee look small with hidden extras. no none likes extras. quality of seating- what the heck did you do to your aircraft seats. hard to sit for 2 hours."
Pros: "The crew was good"
Cons: "Late take off, rough flight (turbulence), cramped seats with tiny tables that can't even hold a laptop, but worst of all is all of the fees that frontier has added… Undisclosed fees for carry-ons, seat selection, sodas, etc. I haven't flown frontier in a while-they used to be my favorite. Now, I will be avoiding frontier where possible."
Cons: "It was by far the worst customer service I've ever encountered! Never been so nickel and dined!"
Pros: "The price was excellent . Boarding was easy. The flight took off and landed on time."
Cons: "Seating was cramped (I am 6' tall). Online check-in was complicated."
Pros: "I did like the fast flight and arriving early."
Cons: "Didn't like that snacks and drinks weren't complimentary."
Pros: "On time"
Cons: "Cost and boarding was very slow"
Pros: "Not that it was poor, just non-existent."
Cons: "It was just fine for such a short flight/"
Cons: "We had bought our tickets together yet they made us board last and did not sit us together. The airline staff at the airport was extremely rude and very unprofessional. WE WILL NEVER FLY WITH THIS AIRLINE AGAIN NOR WILL ANY OF OUR FAMILY."
Cons: "My luggage was checked and went on to Santa Ana. My cousin telephoned the number given on the baggage sheet in Santa Ana. She was ar the airport shortly after 11am and she waited and waited . And finally lift. My cousin called again, and was asked to return ar 4pm at the middle of heaviest traffic on the 405 Freeway. I was charged $35.00 and with all this to do I would like at my BAGGAGE CHECK MONEY REFUNDED RIGHT AWAY! $35.00. Kathy Carnes All YOUR AUXILLARY STAFF WERE WONDERFUL!!!!"
Cons: "Late arrival flight, thin, uncomfortable seats, no complimentary snacks, charged for my overhead bag."
Cons: "I can't believe they charged 45.00 for carry on luggage and 40.00 for one checked bag. That is ridiculous. Will stick with southwest, which I much prefer. Friendlier and more reasonable."
Cons: "Flight was delayed two hours! Wasted two hours of my time with my family, worse seat ever, all the way in the back, chair does not lean back, had to sleep slouching, disappointed that I had to leave two hours late after getting off work extremely early to catch the flight.. I demand another plane ticket"
Cons: "Crowded conditions"
Cons: "They charged for everything! Extra fees for carry-ons and choosing your seat, as well as, no complimentary drinks or snacks."
Pros: "We made it to our destination; departure was on time."
Cons: "On top of our ticket cost, we had to pay 80$ extra for carry on. The plane was full of very loud passengers and frontier does not provide complimentary beverages or snacks. For the cost of the tickets plus carry on luggage, it would have been cheaper to fly with another carrier"
Airlines flying from Albuquerque to Orange County have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights