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Great crew, newer plane, boarding was very disorganized, I still don’t understand why airline keep boarding front to back for coach instead of back to front

Terrible. They canceled 2 flights and then sent everyone by BUS from Rome. They should make amends by offering some sort of compensation.

Paid for a seat I didn’t get. Flight attendant said they would “report “ the problem. Food terrible. No service unless requested. Plane filthy. Seats falling apart. Broken footrest. Bathroom toilet held in place with tape. No gate announcements though delayed 2 hours. Is that enough?

We ordered a gluten free meal and never got it!

I don't like anything in this flight the food was bad the service was bad the flight was old and not connected to the screen no intertainments at all and it was long trip was bad intertainments the crew not helping

The flight was great. I don’t know about the food because I was asleep and they didn’t leave me any.

Seats weren’t comfortable. Both of our seat backs were either almost straight vertical or laying back into the laps of the people behind us, which is a weird angle to try to get some sleep even on a plane. No in between. Also, neither seat would spring forward like they should.

The flight was great, smooth and even a little ahead of time.

There wasn't a time for neither food morning entertainment in a short one hour hop over.

The gate information was never populated on the Delta app or the airport displays or the desk at the Delta lounge. We found at the last minute that we had to switch terminals and just made it to our flight. Even this we found accidentally by asking an employee at another gate. On board service was poor. Seats were very poor. All in all a poor experience. At best like a Premium Economy on other airlines