Cons: "Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight"
Pros: "Crew was great. Seats were comfortable enough. Delta inflight app worked well for entertainment. I will even brag on the fact we took Offa full hour late but somehow landed 5 minutes after scheduled."
Cons: "Departure time"
Cons: "Baggage handling at Wilmington is extremely slow and typically is."
Pros: "Easy boarding, our connecting flight was at the same gate!"
Cons: "Would always love more room in comfort class."
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "Crew were friendly. Food was ok. Gave us lunch, snacks, warm cookie and sandwich/dinner for 9 hour flight. Needed all of it."
Cons: "Space would have been really tight if not moved to bulkhead."
Pros: "The ctew was awesome, super sweet and very acomodating"
Cons: "Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it"
Pros: "The crew really took care of us. You could tell they care."
Cons: "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."
Pros: "The flight crew did an excellent job communicating the weather expectations for the flight. I appreciate that information although the actual flight turned out to be very smooth."
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
It's only a semi-complaint because I did not have to wait for my bag when I arrived, but my bag was sent on an earlier flight without me.
The flight was fine. I didn’t have any food or drink, but I believe they offered the usual cookie or pretzels and standard beverages. The crew was very friendly. The seats - like seats on just about all airlines - are a bit cramped - but I was relatively comfortable and the plane was clean. I’d fly American again for sure.
The entertainment box wasn’t working. The food was mediocre. The fruit was warm. The tiny salad was good. The champagne wasn’t cold. I really expected more from First Class.
Pros: "The crew was very nice. The ride was smooth. The landing was smooth as well."
Cons: "The seats are too close together that I could not sit comfortably the second I sat down. Also we were told to social distance but we were all elbow to elbow so it didn’t really make any sense."
Pros: "The crew was nice"
Cons: "They need sub titles for the movies for deaf people !!!and they need to work on there social distancing way more smh delta has no one sitting in the middle seats but American Airlines just packs the whole plane out! Smh"
Pros: "Quick flight time even though we left late."
Cons: "Needed larger plane. The passengers were smashed together in small seats."
Pros: "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
Cons: "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Cons: "Update from the pilot. Stalled for over 20 mins after landing with no update from staff as to the reason why. No entertainment. Sucked."
Pros: "Yes, crew were great"
Cons: "Checkin was seamless. flight comfortable and pleasant. Unfortunately not much can be done about the worst part, which was total immigration disorganization on arrival at JFK. Coming from Rome which is a huge airport, it was shameful to see the difference. Sigh."
Pros: "economy plus legroom."
Cons: "actual reclining seats, edible food, broader movie selection and newer films.,"
Cons: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"
Cons: "The flight was supposed to leave at 9:15pm and didn’t leave until 12:00 am."
Pros: "The flight was comfortable enough, and the staff were friendly."
Cons: "As usual with planes coming from SFO, this one was late."
Cons: "Chicago airport has the rudest group of people that work in the airport but I've ever seen in all of my life! My flight landed late due to Airline delays no one would help me get across the entire airport the far terminal that I had to go to it was absolutely ridiculous because of this I'm still in Chicago I'm not even reached my destination"
Pros: "The flight attendants were professional and courteous"
Cons: "The carry on policy, the seats, the completelack of information on how to connect with wifi. The "sorry you might miss your connecting flight because we're running behind, but once you get off this plane nothing that happens to you is our problem even if we caused it to happen" attitude."
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR. It sure saved me the 2 hours driving during rush hour, and wears and tearS on my personal car, if you have 2 hours extra time during the day. Otherwise (If you want to save time), drive yourself to EWR and park."
Cons: "It does take up 2 more hours"
Pros: "Nothing. Terrible service"
Cons: "The toilet over flowing and delaying my flight to the point of missing my connection."
Cons: "I wasn’t able to book a return flight to leave"
Cons: "AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal"
Pros: "Two nice Lift drivers."
Cons: "Having to returning to LAX early this more once again. Paying for 3 cabs vs only i"
Pros: "Met standard Spirit expectations for well-run, clean airplane. Nothing special happened. Left on time and arrived on time."
Cons: "Departure was delayed 45 minutes due to Delta plane delay while in gate shared with Spirit. After making up the delay in air, our plane had to sit on the ground at our destination and wait for another Delta plane to leave our arrival gate. Another 45 minute delay. Paying for water was a bit aggravating. Since you have ice available, can't you have a pitcher of water available so I wouldn't need to buy a bottle?"
Pros: "Spirit has the worst planes super uncomfortable really long flight and it was not easy to get to go to the restroom also the flight attendants are very chatty and rude they didn't seem to happy to be there overall the worst part was paying for a carry on and then not having anywhere to put it."
Cons: "Everything was bad the bathroom was disgusting"
Cons: "Walking through the rain and wind to board the flight, the confusion in the terminal On where to board, thentiny tray tables in the seats. Crazy baggage fees"
Pros: "Nothing"
Cons: "I will never, ever fly Spirit Airline again as long as I live. I rather pay a fixed fare with known services included vs. paying everything a la carte, especially when you don't know ahead of time what the fees are. Spirit charges $45 for a G...damn carry one!!! Seriously? Never again..."
Pros: "Flight attendants were great!"
Cons: "The outtageous baggage fees, and fees for every little thing was frustrating... I was not the only one either, just in the time in line waiting to check in, I was multiple people be caught off guard by the fees and seem frustrated. Seats do not lean back, interior of plane, very bare minimum. But it is an economy flight. This would be an airline to take if you just have a small backpack and no luggage whatsoever. Otherwise with luggage it is a much better deal and more comfortable to fly other airlines. Won't fly Spirit again."
Pros: "Boarding process was fast and we arrived early."
Cons: "Got stuck in last 4 rows, which have smaller seats than normal. I am over 6 feet tall and do not fit."
Cons: "The customer service representatives were extremely unhelpful and showed zero interest in assisting with customer request. I will never fly with Spirit Airlines again"
Cons: "Sat at gate for 2 hours waiting for maintenance on plan with few updates."
Pros: "The crew was amazing; so funny and entertaining. Loved the pricing to customize what I did/didn't want and to give me the cheapest fare possible. LOVE that they now fly non-stop from Hartford to Myrtle Beach."
Cons: "Can't think of anything!"