Pros: "The best landing of a commercial aircraft I have ever experienced in my 74 years and in half a century of flying across the globe, took place in arriving at the Madrid airport with this Aegean Airlines flight. I had to ask the airline hostesses the names of the pilot, and they were two pilots flying"
Pros: "Aegean is a fine airline overall"
Cons: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Cons: "Boarding could have been handled a bit better. We were told our suitcases could not be carried on as they were too big, but we saw other passengers with luggage just as big but they got to carry it on. They didn't charge us for checking the bag which made the issue less irritating."
Pros: "The food was great and the flight attendants were very nice!"
Pros: "The seats very tightly spaced and did not reclnine"
Cons: "The flights war 2 hours late and the boarding was totally disorganized."
Pros: "i try to cancel the tickets for 3 weeks now.... please help"
Cons: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Pros: "The food was excellent and the cabin crew were friendly"
Cons: "Not enough water available as it was a very warm flight and I was quite dehydrated"
Pros: "Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding."
Cons: "Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport."
Pros: "The flight was ok , even though it was delayed 40 minutes"
Cons: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"
The crew was exceptionally kind. Communication in terms of gate changes could be better
Pros: "The food options were amazing and the wine was very nice!"
Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."
Pros: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Cons: "6 hours delay due to bad weather."
Pros: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Cons: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Cons: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Cons: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Cons: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"
Cons: "There was a long delay, longer than the flight itself. In a rush to catch up (or go home) they did not clean the plane before boarding, not even superficially."
Cons: "There are no complimentary beverages, not even water, on the flight."
Cons: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"
Cons: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."
Cons: "Cancel connecting flight without offering alternatives on the same day. Confirmed another flight a week later of the intent flight without my consent. Had to rebook connecting flight a day earlier of the intent departure date, losing a day stay in B&B, and expense on transport due to different airports."
Cons: "Had trouble with tickets everywhere and I have no luggage now"
Pros: "Nothing"
Cons: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Pros: "Um"
Cons: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Pros: "The flight itself was nice."
Cons: "Flight was delayed of more than five hours Actually the flight was canceled but they displayed it as delayed... running to the counter I was rescheduled to 6pm"
Cons: "The landing was very rough. My mom and I felt sick."
Cons: "We arrived one hour late and and everything on my arrival had to be delayed as well"
Cons: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
Cons: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
Pros: "I like nothing about this airline"
Cons: "Everything. No one should be surprised by this. I always get sucked in by the price and regret it latter."
Cons: "As we were not allowed to board flight from Milan to Lourdes as I stated previous we never boarded this flight and after spending day in Milan airport with no assistance had to go to an other airport to find passage. It cost us another fare for 10 persons and no Ryanaire were un helpful. Would not fly again with Ryanare and would certainly not recommend them. None of the phone no we were given worked."
Cons: "Worst experience. Multiple charges. Made it one of the most expensive trips. Terrible!"
Cons: "What an extraordinarily cynical, greedy non-transparent brand RyanAir is. The whole model treats consumers like we are stupid. Charging for everything as you go, pretending it's less expensive. And worse, not informing you upfront. Congratulations Mr O'Leary for duping people to get rich. I'm now ashamed to share your surname. Signed, Richard O'Leary"
Pros: "Nothing."
Cons: "Last time we flew Ryanair, we did not check-in ahead of time, so we had to pay 53 Euros at the airport. We learned our lesson, so for this flight we checked in ahead of time and had our boarding passes ready on our mobile devices. When we arrived at the airport, we were told we needed a printed ticked so they could stamp it that they had checked our passport. It would be 53 Euros for them to print the ticket. The lady at the ticket counter directed us to the business center to print, but the Ryanair website wasn't working. I eventually printed a poor quality screenshot and hoped for the best. The lady stamped when she checked my passport. Nobody ever checked the stamped ticket beyond that point. What a waste. Ryanair is cheap, of course I'll fly with them again the next time I'm in Europe. My advice to travelers is to do your research and know all the loop holes they use to make money off of you."
Pros: "Easy check in, even with a checked bag. Use the app for boarding pass. Paid the extra for priority boarding and checked bag and got our own bus to the plane. Otherwise it's no frills. No food to give any stars to. Bring your own entertainment and it's your fault if you don't like it."
Cons: "It is tough if you bring carry ons. Most people do to avoid the extra charges. But priority boarding solves the problem."
Pros: "nothing"
Cons: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Pros: "Cheap price with basic seats but all in good order and plenty of leg room"
Cons: "The check in processes was very very slow"
Cons: "No tv screens. Have to lay for food. Seats dont recline"
Pros: "The price. It was cheap this time around."
Cons: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Cons: "1 hour delay nearly cost me my connection no assistance provided"
Cons: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Cons: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Pros: "Friendly crew. Pretty much on time departure. Comfortable."
Cons: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Pros: "The worst airport ever"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pros: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Cons: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."