The crew was great and attentive.
I'm not sure why we needed to bus to the plane at LAX but it caused and over 1 hour delay for take off.
Economy seats were comfy.
Food was terrible! Literally inedible.
Cabin crew was ok.
Ground staff was terrible. Boarding took forever. Plane was dirty. Blanket had stains on them. Overall, just disgusting. I was afraid to touch anything on the plane. I took photos to document.
Boarding was slow and people were standing in line for ages before they started to let passengers board. Once boarded, flight was delayed over an hour so we just sat there on the plane. We were sitting in the last row where extremely cold air was just blowing directly at us the entire flight! We asked a few members of the crew including the manager and were told that that's what happens when you're close to the door. It was the MOST UNCOMFORTABLE flight of my life!!! I will never fly Qantas again. They were a complete nightmare and definitely the low point of our wonderful vacation.
Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth.
To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties.
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
flights delayed overall
service. flights were delayed and they said there was nothing they could do
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
One of the stewardess was very kind
The longer leg from US to Frankfurt was very difficult to sleep in because the mid cabin section light was not turned off
Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas
|Flights Arrive in||Auckland Intl|
|Flights Depart from||Anchorage|
|Airlines||Qantas Airways, United|
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