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Boarding was quick and easy as always the crew is on their game as always I always have an enjoyable flight so I’m good.

Need to get on train for second flight it’s much nicer when all the gates are together for obvious reasons

Cramped, crowded aircraft. Poorly organized boarding. Tasteless crackers to eat. 40 minutes late. A standard US air travel experience.

It was my first time flying Alaska Airlines and first time flying from Santa Rosa airport. The staff was very professional and friendly. Their instructions were clear and any question was answered satisfactorily. My seat was comfortable and the in-flight beverage service very adequate for the duration of the flight. We arrived ahead of the scheduled landing time and deplaning was simple. I look forward to flying with Alaska again.

Flight attendant took my carefully folded coat and flung it across the aisle to the bin across the way. Where one of the passengers rescued it for me, because that just wasn’t right!!

the flight was delayed twice and then delayed from taking off.

Crew was very good. Problem was not Alaska Airlines’ fault, there was a horrible, squealing, screaming kid near me.

Boarding for Alaska Airlines is always chaotic with many people crowding the gates. Arriving in on Alaska in Los Angeles is always interesting since there is never a gate available. So the planes are often parked all the way out on the west side of the airport while waiting for the gate to be cleared of the departing plane. This flight was no exception.

The would have rated higher, but I asked for a cup of coffee twice and never got one. Later found the crew sitting in the back having a meal and visiting. Just saying.

Lots of turbulence in last 45 minutes, but captain kept us very well informed, which was a big help to a nervous flyer.