Find cheap flights from Anchorage to Richmond

ANC - RIC

Find cheap flights from Anchorage to Richmond

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Anchorage (ANC)
Richmond Byrd Intl
Wed 12/2
Wed 12/9
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Good to know

Low season

August Best time to beat the crowds with an average 31% drop in price.

High season

December Most popular time to fly with an average 36% increase in price.

Average price round-trip

$588 (avg. price over the last 2 weeks)

Good deal round-trip

$483 or less

Good deal one-way

$296 or less

When to book flights from Anchorage to Richmond

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $296 or less one-way and $483 or less round-trip.
  • High season is considered to be November, December and January. The cheapest month to fly is August.

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Top 4 airlines serving Anchorage to Richmond Byrd Intl

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,206 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Yes"
Cons: "Nothing"

Pros: "the head rests where best ever for shorter person .crew friendly.kept informed."

Pros: "The crew and timeliness of this airline is hard to beat!"

Cons: "Had the exact same meal on both of our flights. Flight from Seattle was one hour late in departure."

Pros: "I wish I didn't have so many lay overs to go Kiev from Anchorage. Long flights no longer have free meals or drinks."
Cons: "At least one less lay over. I didn't have a good experience because SOMEONE, either Alaska Airlines or Ukraine International lost my baggage! I hope to get it back today!"

Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"

Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."

Pros: "Nothing"
Cons: "Flight was canceled with no notification."

Pros: "I requested an aisle due to being pregnant and once people started checking in I was called up and they had switched my seat. (It was red eye flight so I didn’t get to experience food/drink)"
Cons: "Seats are small (but I am pregnant)."

Cons: "Screens on the back of the seats. Long flight with no entertainment."

Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."

Cons: "Everything was great."

Pros: "Nothing. Perhaps the airline model."
Cons: "Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole."

Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."

Pros: "Pre-check, loaded and landed on time. Great pilot on the way home back to O'Hare. All flight attendants were super to work with...no hassles/problems."
Cons: "No pillows for 6.25 hour flight:("

Pros: "From check-in to boarding to in-flight hospitality, Alaska Airlines provided to notch service. They're unequivocally my favorite airline."

Pros: "Easy, no bumps, all my luggage arrived."

Cons: "The ventilation system wasn't working it was super hot and super uncomfortable!"

Pros: "plug in for electronics. new plane, they told is had ability to fly more direct route over water, shaved 30 minutes off of flight"
Cons: "seat uncomfortable. made my back ache and legs tighten up; seat did not recline as far as others"

Pros: "Everything was wonderful and thank you for making it a positive experience."

Pros: "I love how prompt, if not always early, your boarding and flights were/are. While you're crew on all the flights weren't effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I'd get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!"

Pros: "The service was very goog"

Pros: "Crew was good"
Cons: "Charged extra for any checked bags. Better start paying attention to southwest they take care of the passengers needs better"

Pros: "Loved his introduction; flair and a sense of humor Also they accommodated seating changes smoothly and politely"
Cons: "Leg room"

Pros: "In spite of the change in flight plan, we got to Charlotte in a reasonable time, while our bags arrived only 15 minutes later, as they continued through LAX, rather than our path through Detroit."

Pros: "Great flight crew"

Pros: "has better leg room than American airlines has."

Pros: "The flight was fine. Typical of any other airline company."
Cons: "They managed to lose my box of fish on a Direct flight from Anchorage to Chicago. I might be more understanding if I had connecting flights. Unacceptable..."

Pros: "Courteous crew, short flight, free drink, space still available in overhead compartment for my item, although boarded last"
Cons: "Other passenger seated in my seat had to move when I boarded, leak of water between inner& outer window panes Loose fixed wing bottom airflow closest to fuselage wiggled on takeoff& landing"

Pros: "Charging station in the seat"

Pros: "Had found out that when I had booked my flight...I had a whole day layover in Portland. Alaska Airlines was accommodating in changing that flight for me for low charge. Was very please with that customer service"
Cons: "Seats are small as hell in Coach. Makes you want to fly first class"

Pros: "Same as above"

Pros: "Excellent non stop flight. My advance check in saved me from a massive tsa line as there was a special route through security."
Cons: "Your rating system gives points REGARDLESS OF WHETHER WE USED OR WISHED TO COMMENT. CONSIDER ALL THE STAR QUESTION NON ANSWERS."

Pros: "The boarding process was good... and we got in early."
Cons: "The food was expensive. And no entertainment system."

Pros: "They were there when needed and got the whole party to the destination through TSA, and to the connecting flight gates after we landed. We were seated in the back of the plane, had a very short layover, and had to get from gates "N" to "D". Not being familiar with the airport, we probably would have missed our flights, had it not been for our "airport guide". If you can get your carry-on luggage checked for free, (only offered when the flights are full) this is an awesome service!"

Cons: "Not sufficient time between flights - catching next leg to Atlanta. Had to literally run to another concourse to make flight even though the arrival from Anchorage was on time."

Cons: "For such a long flight at night we weren't offered a pillow to use or blanket and the seats are so small and cramped it was hard to get comfortable.one snack was offered the whole flight and the prices were too expensive to order."

Pros: "Flights good"
Cons: "You annoying for sending these all the time so you going to keep getting this unless you stop"

Pros: "Alaska Airlines has great leg room and comfortable seats"

Pros: "We arrived alive"
Cons: "Very small, cramped plane and they managed to completely lose one of the items I checked that I have still yet to receive. Wouldn't have been so bad if they didn't only have 1 attendant working the baggage claim desk at RIC, causing me to stand in line for 30 minutes for them to essentially yell me that they had no clue where my bag was. If I had realized the second leg of the trip was overseen by American Airlines and not an Alaska affiliate, I would have likely chosen another flight."

Pros: "I loved the humor of the hostess. I was originally booked on a later flight but the kind and helpful staff got me a earlier flight that got me home much sooner"

Pros: "I missed my flight but they put me on the next one"

Pros: "I love flying Alaska Airlines, the flight attendants are always smiling and helpful. The cabin has plenty of room, and comfortable seating."
Cons: "The Airport in Juneau literally shuts down you have to leave the secure area, and there are absolutely no amenities."

Pros: "Flight was great! Check-in staff very helpful, crew fantastic, seats very comfortable, on-time departure and arrival... Loved it!"

Pros: "You need a not applicable option, as I did not partake in the food and there was not entertainment on this short flight. Quick flight! Arrived early!"

Cons: "1. I sat at a window seat watching baggage handlers look at my bags with the fragile stickers all over both of them, then purposely flip them upside down and slam them on the conveyor to plane. Once I got to midland and opened my bags my boxes of Business supplies were damaged to the point that they have to be thrown away. If I could have insured my bags I would be suing Alaska airlines for the replacement of my damaged items, and the firing of the handlers that did the damage, including the loss of of money that I couldn't make because I couldn't do my job. 2. I informed stewardess that I was recovering from a dislocated shoulder and asked for a pillow or something that I could rest my arm on, that never happened and I had to sit for hours on the fight in discomfort and pain all the way. Thanks for making my flight a comfortable one. 3. I wasn't allowed to purchase anything on any flight with the cash in my pocket, including Wi-Fi / entertainment. Because I didn't have a credit card. This is a foul idea your company has. My cash should have been efficient enough. It is legal tender anywhere in the world but your airplanes. In my opinion I feel that your airlines suck and owes me the amount of 135.00 for the replacement of the items damaged, plus the amount of the tickets I paid for because I didn't receive the services in which should have been courteously given by your company. And apologies for that crappy treatment of me and my property. Just because I'm not one of your gold members or a credit card holder or first classed passenger shouldn't give your employees the right to treat anyone this way. I flew all the way from Alaska to midland to do a job and couldn't do it on time because of this treatment and damage. What would you do if this happened to you? Would you feel satisfied with how your company handles its PAYING CUSTOMERS???"

Pros: "Crew was very friendly and plane wasn't overbooked, which was nice."
Cons: "The flight was delayed, which was inconvenient!"

Pros: "clean plane - timely - good crew - flight rough but pilot was communicative about it. Arrived on time. could not have been better"

Pros: "It was a great trip. Thanks to your staff for helping me get home for Christmas on a budget!"

Pros: "Flight was smooth and amazing"
Cons: "Nothing"

Pros: "The pilot kept us updated."

Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"

Pros: "Free entertainment"
Cons: "More comfortable seating"

Pros: "Crew was good. Seat uncomfortable and hard."

Pros: "Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks"

Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."

Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Pros: "The cAbin attendant was really good"

Cons: "No problems at all!"

Pros: "Good service"
Cons: "Video system locked up at my seat"

Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."

Pros: "The flight was great from beginning to end. I have no complaints."

Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"

Cons: "Poor service"

Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"

Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"

Cons: "Cabin was too hot!!!!"

Pros: "nothing"
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."

Pros: "The plane was really nice. It was awesome being able to view movies on the flight."

Cons: "Cramped seating for premium Econ"

Pros: "Crew was lovely"
Cons: "CRJ-700 is too small. Only one bathroom & it was broken. Hour late to depart & no explanation given. Never turned off the seatbelt sign & we ended up on the plan for approx 2.5hrs for our 1hr flight."

Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."

Pros: "The boarding was great.as well as the crew."
Cons: "The seats to small and the food was not that good."

Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."

Pros: "See above..."
Cons: "See above"

Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"

Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"

Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."

Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"

Cons: "The seats are very small even for a petite person."

Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."

Pros: "Service was excellent in spite of the terrible weather conditions. Flight attendants were very friendly."

Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Cons: "N/A"

Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."

Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."

Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."

Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."

Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."

Cons: "TSA in Atlanta was a nightmare. Really just a little kindness would go a long way."

Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"

Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."

Pros: "Got to Richmond on time."
Cons: "Had the same problems with loading. Loaded from the front, not enough room for carry on, slow us down causing us to take off late. Made up for lost time though."

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Cons: "First class seats were uncomfortable for a 6.5 hour overnight flight."

Pros: "Efficient crew. Early arrival."
Cons: "Cabin was freezing."

Pros: "On time"

Cons: "Changing my flight , with out notice or short notice.. Abdi.!!"

Cons: "Easy boarding. On time departure and arrival. Great entertainment (watched Sports Center the whole way) so the flight seemed to be faster than it was."

Pros: "yes, no on sat on my row coming or going"

Cons: "Been non discriminatory"

Cons: "Overall good flight however the WiFi didn’t work"

Pros: "awesome"

Pros: "The crew was pleasant. The flight was smooth even though we flew through clouds the whole way."
Cons: "If you don't purchase a seat in advance, the airline puts you in a middle seat even if the plane is not full. I don't really like that."

Cons: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."

Pros: "Not much"
Cons: "The customer service, both on the phone & in person"

Cons: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"

Pros: "Plane was newer than I expected. Had tv monitors on the back of seat headrests."
Cons: "The flight was delayed an hour because the flight crew was late."

Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"

Pros: "Nothing"
Cons: "Everything comfort communication"

Pros: "Nice crew! Specifically remember Monica"
Cons: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."

Cons: "Didn’t fly"

Pros: "The air hostess didn’t smile while offering cookies, but she wasn’t rude. She later asked my fellow passenger to move to another window seat and I had the comfort of 2 seats."

Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"

Pros: "On time . No significant delays cost of ticket low."
Cons: "Tiny plane with small seats never that comfortable."

Pros: "Check in"
Cons: "Missed connection"

Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."

Cons: "rerouted through Philadelphia."

Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"

Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."

Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."

Pros: "It was o k."
Cons: "No complain"

Pros: "Smooth and quick flight"
Cons: "Warm, no refreshments"

Pros: "Went without a hitch"
Cons: "Na"

Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."

Pros: "On-time departure from PHL; on-time arrival in RIC, my checked bag was on the flight."
Cons: "Nothing."

Pros: "It Was Great. Flight Attendant Rita Was Amazing. The Flight Was Quite And Relaxing."
Cons: "That It Didn’t Last Longer. It Was A Short Trip."

Cons: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."

Cons: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""

Pros: "Very smooth trip from beginning to end."

Pros: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Cons: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."

Pros: "Boarded on time."
Cons: "Left 25 minutes late. when I asked the flight attendant to let me move further to the front so I can leave the plane quick and not miss my connection I was told that there were no other seats. I looked and YES there was at least 5 other seats in rows much closer than mine! Also upon arrival we did not get off the plane for 15 minutes . My connection was boarding already. I had to go from gate E 6 to gate B14 in a flash at the age of 66 I barely made it out of breath and they were about to close the doors! I was not a happy camper when I was told in the flight 5406 that I had plenty of time!!! not to worry!!!"

Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."

Pros: "Nothing"
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"

Pros: "Great first class staff."
Cons: "Nothing"

Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"

Pros: "The crew on the flight were nice and helpful. Even though it was a short flight"
Cons: "Nothing."

Pros: "Comfortable seats. Quick boarding. No delays."
Cons: "Again flights attendants were a bit dry."

Pros: "Staff was friendly and courteous. Arrived early."

Cons: "Same as above"

Pros: "Nice landing."
Cons: "Leg room"

Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"

Pros: "Service and staff were great!"

Cons: "No wifi, no headsets to listen to tv"

Pros: "The service was excellent, and we arrived ahead of schedule."

Cons: "3 hour delay due to maintenance issues on two planes."

Cons: "I was so sick of waiting for the delay and remembering my horrible previous flight that I opted to meet my friend who lives in North Carolina and will be driving home to Richmond instead."

Cons: "4:00 pm Flight from Charlotte to Richmond was cancelled; Was unable to reconnect on another flight until 11:00 pm. Waited in airport for over 8 hours. No voucher for food or beverage while waiting. Nothing was even provided on plane not even water"

Cons: "Airline didn't take customs for an international flight into account when scheduling the flight. We had to wait over an hour for "customs" to attend to the arriving flight."

Cons: "Need power outlets at seats."

Pros: "Food for purchase"
Cons: "Waiting on the tarmac for 2 hours and not being offered food or drink or to be taken back to the gate"

Pros: "The seats"
Cons: "That they lost my bags"

Pros: "It was generally quiet and peaceful. I called the stewards at one point and they were very prompt and attentive."
Cons: "Teeny tiny seats on an overnight flight? I had to ask my rowmates to clear the row so I could find my glasses that had fallen under my seat because there simply wasn't room to maneuver even an arm down to manually search for them. This is not to mention that most people sleep on these flights; how is that comfortable for most regular Americans?"

Pros: "The seats on this United flight were far more comfortable than the longer Seattle-Chicago hop. We had more legroom, too."

Cons: "Kept delying the flight for a total of 5hours, and then sat on the runway for 1 hour before take off. Was the worst experience of flying by far. Will definitely go back to delta or American as they are more informative and nicer"

Pros: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Cons: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"

Pros: "For the amount I paid I'm surprised all we got was mixed nuts! Very disappointing! I hated watching movies on my iPhone, wished you had mounted headrests"
Cons: "Free food or more snack options! Tv consoles in the headrest"

Pros: "My flight attendants on my flight were wonderful and so was the boarding crew at San Fran's airport to Las Vegas were awesome as well. The space I had on my connecting flight to vegas was awesome and the feature it had to charge devices were a nice too."
Cons: "The crew at the front desks and at the boarding area for my flight from Anchorage, AK, to the San Fran airport however, were extremely rude. The rating for the crew is a 2 because although my flight attendants were awesome, but the service given to me and to my fellow flyers by the Customer Service Agents/Reps at the front desk and the training of a newbie at the gate, when boarding at the Anchorage, Alaska, airport was terrible. They were extremely unprofessional and did not seem to care that the tones of their voices, their facial expressions, as well as their body language, showed that they lacked the manners and knowledge of compassion, respect and courtesy. Their rotten attitudes were insufficient at making the customers/guests of the airlines feel comfortable before flying. I did not appreciate being spoken to the way some of the reps did."

Pros: "This was an average flight on a small, cramped, RJ/CRJ. There was nothing special about this flight and this review is only to stop the over abundance of emails Kayak sends you begging for a review...."
Cons: "Please read what I wrote above."

Pros: "The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up."
Cons: "I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been."

Cons: "Just before announcements to board, the gate agent advised the plane was being checked out / aircraft maintenance. The creeping delay commenced: 20 minutes, then 15 minutes more, then 30 minutes more, etc... with very little communication about when what going on. Finally, we were advised of a gate change and new aircraft. We landed 93 minutes late. Problems happen but keep customers informed!"

Pros: "The crew was very nice"
Cons: "The over all experience"

Cons: "Flight was cancelled and it was too much confusion with no answers. Took forever to be helped. Would not pay or offer a discount for hotel room. Didn't receive a food voucher."

Pros: "Nothing at all"
Cons: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."

Pros: "Very clean and pleasant flight personal great."

Pros: "They were very understanding organization. The flight kept changing . It was like that coming and going"
Cons: "They were very un organization the flight was changed both coming and going it messed my plans up on going and coming and no one cared."

Pros: "On time"
Cons: "Comfort space"

Pros: "N/a"
Cons: "N/a"

Pros: "I ended up missing my connecting flight because the flight left the airport almost an hr late....once i get to my connecting flight...ive missed it...soooo i had yo wait 4hrs for the next available flight & missed my doctors visit......im sooo pissed....."
Cons: "Missing my connecting flight"

Pros: "Boarded on time. That is all."
Cons: "After boarding, we waited on the plane for a long time before they said there was a mechanical problem and we would need to deboard while they fix it. After waiting another four hours they finally canceled the flight. They couldn't get us another flight and said to come back the next day to see if there is another flight out."

Cons: "I was not told that if I voluntarily checked my carry on bag I wouldn't be able to make flight changes later."

Pros: "Flight attendant was fantastic."
Cons: "That it took 2 extra hours to get to Richmond."

Pros: "Plane was on time"
Cons: "I am 5'4" and had no leg room. My knees touched the seat in front of me the whole time. The in seat entertainment was broken on the entire plane for the flight. Simply won't ever fly in a plane so cramped ever again."

Pros: "The one crew member that talked the whole flight was nice"
Cons: "Entertainment was not given freely, as if you didn't just pay 300 per ticket to fly on United. It would cut in and out just to tell you it wanted your credit card. The seats were so full the middle person doesn't even have room to sit up straight without touching shoulders"

Pros: "Flight crew was friendly"
Cons: "They changed our gate from one end of the terminal to another right at the time of boarding and made no announcements. We all found out by text or had to be told by other passengers."

Cons: "Lost my bag"

Pros: "personal service"

Pros: "Flight was great."
Cons: "Only negative was that the seat was cramped, not much room."

Pros: "Boarding and crew"
Cons: "Service, look like you have to purchase everything from food to entretaiment."

Cons: "Lost my luggage and made us late"

Cons: "Nothing was fine"

Pros: "Everything you are.."

Pros: "Nothing"
Cons: "I arrive to Richmond, Va for a family reunion and with enough time to make the banquet. The baggage services in Newark didn't pack my bag on my flight, the next one afterwards nor the one after that. When trying to contact to see what's the issue nobody answered the phone, for a hour. The bag claim services from when I landed in Richmond didn't have a clue on how to contact Newark or to confirm my bags will be on the flight for that day. I had to do the research and find it myself while she watched a movie on her iPad. Needless to say if I could give a negative star rating I would. I missed the banquet and received my bags the next day and still couldn't get a reason from either airport on why they got left behind."

Pros: "Nothing"
Cons: "They canceled my flight, lost my luggage made me miss events in my life on my vacation and only comped me 20$ food ticket which is nothing in an airport. And I was stuck in an unfamiliar airport for 10 hours waiting for a new flight through another airline. Oh and dod I mention the bag they lost for a whole day was 50lbs of fresh Alaskan seafood and yes it all was thawed.... I will never fly United airlines again."

Pros: "Good"

Pros: "Everything"

Pros: "Needed to get to a hurting friend asap who's husband was dying. When I checked my luggage the delta employee gave me a heartfelt hug & words of encouragement Which meant more to me then anything. That's not in any training manual that's the heart of a great employee...."

Pros: "Once on the aircraft everything was just fine"
Cons: "First of all it was delayed, no big deal but once i checked in I wasn't even assigned a seat. I try to find an agent at the boarding gate and none to be found. They finally arrive 30 min before take off and then assign me a middle seat when I specifically picked my seat weeks earlier and of course was one of the last people to board barely enough time to search for a place for my bag and get to my middle seat in the back of the aircraft. Not even a sorry or any type of compensation for a terrible experience"

Pros: "New plane"
Cons: "The way you bord the plane"

Pros: "On time."
Cons: "United has squeezed its Economy class customers into seats that are tolerable only for the shortest. If I were an inch or so taller, I would have found the space intolerable. As it was, my knees were against the seat in front. For a flight as long as this one (over 5 hours from Anchorage to Denver), it was uncomfortable to say the least. The middle of the plane was nearly empty, because United charges $75 per seat for an upgrade. For the round-trip for two of us, that would have added $300 to our bill. The fact that so few are willing to pay the upgrade fee indicates that the increment is too large."

Pros: "Crew were friendly and helpful."
Cons: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."

Pros: "I cancelled this flight.....not sure why Kayak keeps sending me these emails."

Pros: "Weight restriction on the plane, almost didn't make it out"
Cons: "Late to leave anchorage because of a weight restriction. Flight was only 3/4 full."

Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"

Pros: "The amount of leg room"
Cons: "Snacks are shrinking"

Pros: "Seems United played April fools joke on me on my flight on 4/1."
Cons: "Flight was 2 hours late then suddenly was on time then again was informed it was 2 hours later, Then again ontime"

Cons: "I flew from OKC to Richmond, with one stop in DC. After we arrived in DC my flight to Richmond was pushed back 6 hours in perfect weather. They said it was due to maintenance issues but they didn't provide us with any alternatives. I ended up taking a rental with a nice man to Richmond. A bit frustrating to say the least"

Pros: "All went as planned"
Cons: "Coffee"

Cons: "There was a lot of empty seats but the crew never offer the guy seating next to us to move. His elbow kept hitting the buttons and turned on the tv screen while I was trying to sleep. I saw he went to ask one of the crew but was told to wait until flight takes off then no one helped him after. Flight was bumpy most of the time..not a very happy customer"

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