the head jack on my seat didn't work and the power outlet didn't work for my seat
the head jack on my seat didn't work and the power outlet didn't work for my seat
Beverage and food services are excellent. We enjoy paying the extra for economy plus for the 3 inches more leg room to be exact.
Left 2 hours later for delayed I had to take care a kid with special need since people don’t want to move to accommodate the rest of the family. . It wasn’t bad but that made me upset that people can be that selfish.
Flight was delayed by 3 hours. The pilot made up 1 hour during the flight, but that made the wait at the airport 5 hours once you factor getting there 2 hours early.
For a 22 minute flight all you expect is for it to be safe and comfortable
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
No snacks served! Seating in the kast row in uncomfortable.
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Airline did not explain reasons why flight was delayed two hours. Explanations were badly needed and rarely provided. Problem seemed to clearly be the airline’s fault and not the fault of the weather or airport.
Very uncomfortable seats and seat backs, and I am only 5’9”. Delayed due to crew issues, spent a long time with no ventilation. Teeny overhead bins. Wifi worked well. Arrived safely.