Find cheap flights from Arizona to Osaka
Round-trip
1 adult
Economy
Sat 4/15
Sat 4/22
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Good to know
Low season | April |
|---|---|
High season | December |
Cheapest flight | $839 |
Average price round-trip | $1,244 |
Good deal round-trip | $785 |
Good deal one-way | $503 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 12% increase in price.
Flight from Phoenix to Osaka Kansai Intl
(avg. price over the last 2 weeks)
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FAQs for booking flights from Arizona to Osaka
Top 5 airlines serving from Arizona to Osaka
Scores according to KAYAK customer reviews8.7
Japan AirlinesOverall score based on 4527 reviews
8.9Boarding
8.6Comfort
9.0Crew
8.5Entertainment
8.4Food
Pros: "Crew was amazing, food was great."
Cons: "None"
Pros: "The crew was efficient and very helpful."
Cons: "Entertainment choices of selected movies were limited."
Cons: "Boarding in New York could have been better organized"
Pros: "Lots of Leg room"
Cons: "Kiosk, bag service, One World Integration"
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Pros: "Spacious leg room"
Cons: "Toilets can be cleaner . And food could be tastier with 2 choices ."
Pros: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Pros: "Pretty much everything"
Cons: "Nothing"
Pros: "Service was very goood"
Cons: "Food was not great and entertainment was average"
Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"
Cons: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Cons: "Cancelled flight"
Pros: "Friendly diligent staff"
Cons: "No announcement to acknowledge the bumpy ride"
Pros: "Polite friendly and attentive Staff. From checking in to inflight."
Pros: "JAL is great!"
Cons: "Nothing"
Pros: "It was short flight.. I slept good through."
Pros: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Cons: "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."
Pros: "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."
Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Pros: "The crew was friendly, and the view from the window was stunning."
Cons: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Pros: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Cons: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Pros: "No major disasters, comfortable seats, on time."
Pros: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Pros: "Nice flight, right on time."
Pros: "Excellent flight and wonderful service!"
Pros: "Simply excellent !!!"
Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Pros: "Clean and nice staff"
Cons: "Seats separated from my friend for 14hrs."
Pros: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Cons: "The horrible JET LAG I have now lol."
Cons: "Leg room"
Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Pros: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Pros: "Food, entertainment options, friendly staff"
Cons: "Beverage size could be more"
Pros: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Cons: "Food was extremely disappointing"
Pros: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Pros: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Cons: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."
Pros: "Flight attendants and ticket agents were very nice and helpful."
Cons: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
Pros: "Efficient boarding process. Great god and cabin service. On time."
Cons: "Turbulent flight and the crew was not completely reassuring"
Pros: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Pros: "the crews were very professional and caring. the food was the best of all so far"
Cons: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Cons: "Some turbulence awoke us midway through the overnight flight."
Pros: "fine food, the pilot handled a typhoon like a pro"
Pros: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Pros: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Cons: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
Pros: "staff was pleasant, friendly and helpful."
Cons: "turbulence was awful."
Pros: "Crew service"
Cons: "Food and not so updated movies in entertainment."
Pros: "JAL in general."
Cons: "NA"
Pros: "Amazing service"
Pros: "Yes"
Cons: "Nothing."
Pros: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Cons: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
Pros: "the food was god. the crew was very accommodating"
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "The crew are great!"
Cons: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
Pros: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Cons: "Even so, food can be better. I want more western drama on entertainment."
Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Pros: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Pros: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Cons: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
Pros: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Cons: "Nothing bad"
Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Pros: "Great service"
Cons: "A bit warm"
Pros: "Take off and landing was smooth. Stewardesses were very helpful."
Pros: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Cons: "The food was horrible. The selections for movies is quite limited."
Pros: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Cons: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Cons: "The business lounge in honolulu"
Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Cons: "Coming from Kulalampur to Japan I missed flight from Japan to Chicago Ground crew refused to rebook me to next flight and then argument only booked up to Chicago and I had to call USA and my daughter to help There should be ground crew at gate for people who has short time to catch to facilitate There was no body and I was couple mts late In international flights they should rebook and give hotel I was traveling business class Poor in help Comfort and flight was ok Food not much choices"
Pros: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Cons: "Didn’t care for the food nor movie choices."
Pros: "Shortest duration"
Pros: "Good service"
Pros: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Pros: "Excellent, polite service, very comfortable seats."
Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Pros: "Enough room for relax"
Cons: "none"
Pros: "Everything flight crew exceptionally nice food and snacks were great flight was smooth other airlines should take a cue from ana even use chilled silverware when serving food not plastic ware like the other airlines no attitudes just awesome service just like it should be ."
Cons: "nothing everything was awesome hope I fly ana again sometime ."
Pros: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Pros: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Cons: "Nothing really."
Pros: "Very nice flight attendants"
Cons: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Pros: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Cons: "Sleeping upright is really difficult, but then I knew that."
Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."
Cons: "Food"
Pros: "All staff were very helpful and polite!"
Pros: "Love the staff, helpful and polite!"
Pros: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Cons: "Nothing, everything was as expected"
Pros: "The flight attendants were very polite and kind."
Cons: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Cons: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Pros: "As long as I didn't fly on united"
Pros: "The crew were fantastic and the meals were pretty good"
Cons: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Pros: "I love the food and the girls was fantastic"
Cons: "Nothing"
Pros: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Pros: "Was able to request a gluten-free meal for the flight"
Cons: "Nothing"
Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"
Pros: "The service, the plane and even the food were all top notch."
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Cons: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Cons: "Best service"
Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"
Pros: "Seat comfortable"
Pros: "Amazing staff"
Cons: "Uncomfortable seats and poor entertainment systems"
Cons: "Food was atrocious!"
Pros: "The crew was very nice, courteous and helpful"
Cons: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Pros: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Cons: "The service and the aircraft with QSuites were superb."
Cons: "Great"
Pros: "Excellent food, service and comfortable seats."
Cons: "Low cost airline so they charge you for everything. I had to pay $159 to check a bag for a 1.5 hour flight. That nearly doubled the cost of the original ticket. By the time they charge you for everything, you don't save any money. And they even weigh every purse, backpack, handbag, etc. at the gate and start charging customers for carry on. Don't fly with these guys. And because their customers are dissatisfied, all the employees I encountered were rude."
Pros: "comfortable seats, pretty good food, extremely gracious cabin crew."
Cons: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."
Pros: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Cons: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "Food was great."
Cons: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Pros: "Qatar airways is the best company"
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Cons: "they need to do family section"
Pros: "very courteous flight crew"
Cons: "Comfort"
Pros: "The Crew The food"
Cons: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Pros: "The Qatar crew was great and the entertainment was on point."
Cons: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Cons: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"
Pros: "Service was on point. The crew was very helpful."
Pros: "Price"
Cons: "Food"
Pros: "Over all great"
Cons: "Nothing"
Pros: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Cons: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."
Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Cons: "We could not watch anything as my wife and my screen did not work."
Cons: "I did not like the entertainment because it did not work well!!!!!"
Cons: "long long long trip in the middle of the trip ther is no water to wash my hands"
Pros: "Great service and food."
Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."
Pros: "Could have done without the awful sexist ads they play on in flight entertainment."
Cons: "I didn't have much time on my layover, i would've expected the transfer to be better."
Cons: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Cons: "Not being on time from Doha to chicago, it was an hour late departure."
Cons: "A little crowded but still great service."
Pros: "Excellent service everyone was generous"
Pros: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Pros: "Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again."
Cons: "I had to ask for wine to 3 different hostess's"
Pros: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Cons: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Cons: "The customer service of your company is the worst."
Cons: "Cramped seating on long flight. Headrest not adjustable."
Pros: "Excellent aiways"
Cons: "Nothing"
Pros: "on time, clean, excellent crew."
Cons: "Please offer vegan options on your mainland flights. I know this is offered on international flights, so you are aware."
Cons: "For a six-hour flight on a non-budget airline, a breakfast sandwich and some small cookies did not make for a good in-flight meal. With the exception of the male chief flight attendant, who was very personable, I found that the rest of the flight attendants were indifferent to their passengers. On a good note: the chief CSA at PHX was an outstanding individual who made all passengers feel welcome on his airline as they waited to board the aircraft bound for Honolulu. Very rare to see that these days!"
Cons: "Food, leg room!"
Pros: "Staff was very friendly. Meals were delicious. Options for entertainment was AWESOME"
Pros: "Absolutely"
Cons: "Too many announcements"
Pros: "Crew was friendly and attentive. BIG airplane; lots of seats, maybe too many but I had an aisle seat in an aisle in the middle that only had 3 seats so there was extra space next to me. Really appreciated that I was able to charge up my phone in the seat in front of me"
Cons: "A seat not so far back."
Pros: "Hawaiian's layout of the A330 is excellent. The seats (even in regular economy) are large and comfortable, with plenty of leg room. The flight attendants are genuinely friendly and pleasant."
Cons: "In-flight entertainment is pretty weak."
Cons: "Make the movies free 7.99 is ridiculous Also no vegetarian meals is completely unacceptable!"
Pros: "Food was surprisingly good."
Cons: "my Husband said he felt cramped in the seats. He’s 6’2” and his knees nearly touched the seat in front of him."
Pros: "Airbus 330 best"
Cons: "Very good"
Pros: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Cons: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Pros: "Customer service took some time but LAURIE KOMEIJI was so patient and accommodating to assist an extra mile to re-do our tickets...party of six. We did online reservations which was messed up and able to fix evetything. Please recognize her. Thank you"
Pros: "The size of the aircraft"
Cons: "Boarding and no food of course it was a red eye"
Pros: "It was overall a good smooth process"
Cons: "Wish there would have been a little more leg room. Good thing I small and have short legs."
Pros: "Most of the staff were friendly and efficient."
Cons: "There was a long line to the customer service counter. Another, employee just stood there and watched. I saw someone walk up to the employee that wasn’t doing anything and that employee turned around and walked away from him. Poor organization and customer service for a problem that required everyone’s teamwork. It just takes one bad apple."
Cons: "No internet and no free movies."
Pros: "Free snack was good."
Cons: "15 minutes from midpoint between Hawaii and mainland plane turned 2 hrs back instead of continuing 2.5 hrs to Honolulu. Cancelled flight stuck 6 hrs in Oakland. Gate crew spent 4 hrs in near total confusion, no info provided. Direct 7 hr flight turned into 4 airports, 3 flight legs, taxi ride across San Francisco and 12 hrs late on another airline. Reason for diversion - dubious."
Cons: "Staff didn’t notify anyone of flight changes"
Pros: "Great intro to Hawaii for this first time visitor."
Pros: "Smooth flight and on time."
Pros: "I enjoy the comfort food as it was helpful to be a little before landing in Honolulu and trying out local food. Then the crew was great and can't complain there. Although it is perfect to fly to Honolulu direct without any layovers."
Cons: "I was a little disappointed in the entertainment as you wouldn't be able to watch things on your own and had to watch the videos with everyone else. And also when we landed in Honolulu, it was a little rough plus one of the overhead compartments came falling down and felt like there was a big turbulence or something. It was a little scary."
Pros: "crew was friendly and nice."
Cons: "plane is very outdated and for lack of a better word...junky."
Cons: "Horrible seats"
Pros: "Pleasant staff, lights were dimmed for rest cause of early flight and comfortable environment."
Pros: "Early arrival"
Cons: "Rather rude flight attendants and gate agents. I had to wait a very long time to get my known traveler number in my boarding pass... they didn’t seem too know how to do it at first! Multiple times I was not given beverage service or trash pickup - like I was invisible in the horrible middle seat squished between two men. Awful!"
Pros: "People were nice and accommodating."
Cons: "Seats were worn out and uncomfortable. Entertainment was expensive."
Cons: "no free media entertanment food was poor"
Pros: "Friendly and fast service, very good at what they do!"
Cons: "Offered lots of free beverages, employes are very courteous."
Pros: "crew was polite and nice."
Cons: "no wifi? Seriously?"
Pros: "Food and drinks."
Cons: "Plane was dirty and when asking questions about forms we needed to fill out, no one was willing to help or find answers."
Pros: "it was very easy to request and get friendly help in our flights - at both ends! food was pleasant, bathrooms close is it really necessary to report 2.5 hours early? a lot of sitting and waiting, then a 5-6 hour flight...."
Cons: "Temp was frigid. Many people cold. Ran out of blankets. UNACCEPTABLE."
Pros: "Smooth landing & in-flight snacks & beverage service"
Cons: "Idk"
Pros: "All the services were excellent!"
Pros: "We totally enjoyed your flight."
Cons: "Everything was oerfect"
Pros: "How accommodating the crew was. There was a two hour delay in the flight but the ticket people kept checking on the waiting passengers."
Cons: "No fault of the flight crew.... but the flight was long . Nothing can be changed on the length of the flight."
Pros: "Really can't beat Hawaiian for crew friendliness and on-time service."
Cons: "Really must provide an extra leg room section on a 6hour flight!!"
Cons: "2 hrs delayed. HA said they sent an email but I never received"
Cons: "I know the food is free but it is terrible even for airline food both the dinner and the breakfast. No entertainment at all is available so poad up your tablet or laptop for these long flights."
Pros: "great movie selection well fed"
Cons: "unfriendly crew to locals but they were very friendly to the japanese passengers. we felt ignored. i called for assistant and didnt get answered for 30mins. when she came to assist she didnt even bother listening to my request and assumed i just wanted sprite. i was nauseated and i wanted sprite n crackers but she only came back with sprite after 10mins. overall in short crew member in this flight needs to have their aloha spirit n be friendly not moody!!!"
Pros: "The crew was fantastic!"
Cons: "My suitcase was sent to wrong airport in Japan"
Cons: "The seats had lost there cushion and my lower back/tail bone was sore the rest of the day.."
Pros: "That they served breakfast."
Cons: "No free movie."
Pros: "The crew, as on most of my Hawaiian flights were very pleasant and accommodating. The seating on their airlines are generally very comfortable and spacious."
Cons: "I had selected an aisle seat when I booked the flight and was moved to a center seat without my knowledge. When I made this known to the attendant, she left to check to see if they could move me, later returned to tell me that because I was already seated they couldn't move me, though I had made it known to her prior to taking my seat. Most Hawaiian flights have in flight movies and power ports, this particular flight had neither."
Cons: "I had to wait 3 hours for my interisland flight. That wasn't cool. But otherwise it was great"
Pros: "Everything was absolutely wonderful! Will definitely Hawaiian Airlines again!"
Pros: "Love the cocktail... seriously awesome!"
Cons: "Where did the awesome meal go?!?!?"
Pros: "The flight was comfortable, food was provided, trash was quickly removed, the attendants were kind and accommodating. It was one of the best flights I have taken recently."
Cons: "No vegetarian meals! Why?? One flight attendant was not friendly (a Japanese national). I know not every one has a good day, but she could have been a little nicer to the passengers. Thank you."
Pros: "I enjoyed the spacious seats and love how each seat reclines 10% more than usual. Also the iPad rentals are a great idea for such a long flight."
Cons: "Nothing. Was a good experience."
Pros: "Seats were very comfortable and so were the entertainment options"
Cons: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Pros: "Nice flight attendants."
Cons: "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."
Pros: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
Pros: "The crew was great. They were very quick to respond to any requests and were very accommodating."
Pros: "Loved the crew, very helpful and attentive."
Cons: "Food could be better. No goodies like toothbrush or paste or sleep mask, but this is minor. Website is really bad and hard to check-in online. They could really simplify the website and allow folks to add their favorite miles in there. just so complicated to do anything on the website."
Pros: "Nothing I like"
Cons: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
Pros: "The food was great on Cathay Pacific and the flight was comfortable"
Cons: "Should serve more food"
Pros: "Was good but the food was bad"
Pros: "Not much"
Pros: "Food was fine. Everything was run efficiently. I have no complaints."
Cons: "The stopover in Hong Kong was longer than I would have liked."
Pros: "Plane was clean, staff was attentive; flight was very smooth"
Cons: "No complaints"
Pros: "Average flight. Nothing special. Pleasant flight crew."
Cons: "Baggage was delayed."
Pros: "Great Crew, excellent food, fantastic entertainment! I flew coach and for the value it was fantastic!"
Cons: "There really wasn't anything about this flight I disliked! I even had an empty seat next to me!"
Pros: "Good entertainment choices, but the system itself was awkward and slow to respond."
Cons: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Pros: "The staff was attentive to fixing the problem after it happened three times."
Cons: "TV monitor was broken and I could not use it for several hours"
Pros: "FLIGHT WAS CANCELLED"
Cons: "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"
Pros: "Great attendants"
Cons: "TV problem; food"
Pros: "The airplane was nice and clean"
Cons: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Pros: "CX still has good offerings on flights from their home in Hong Kong to other destinations."
Cons: "However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down."
Pros: "Improve quality of the food."
Pros: "Entertainment choices, wine, charger"
Cons: "Food Choice and Alcoholic choices"
Pros: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."
Pros: "Good service."
Cons: "Plane was old but clean."
Pros: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Cons: "How about some new Hollywood release please"
Pros: "Boarding was quick and efficient. Crew did their job pleasantly ."
Cons: "Food was very ordinary, not up to what I expect in business class."
Pros: "From above ---to serve us, without getting sick, great job by the crew.t"
Cons: "They had us board from gate 4 and they added a security station and we wandered around trying to find the gate. Someone should have stayed out there to tell us why we couldn't even approach gate 4. It was total confusion being seated in gate 3."
Pros: "Overall good experience"
Cons: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"
Pros: "The economy seat was comfortable with adequate leg room. The flight stsff was attentive. The flight itself left early and arrived early."
Cons: "The boarding process was slightly chaotic. I attribute that to anlanguage battier as most of thr passengers were Adain and probanly did not understand the instructions. It worked out though."
Pros: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Cons: "Nothing"
Pros: "Great service"
Pros: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
Cons: "The lack of content on the entertainment system, quickly ran out of movies to watch"
Pros: "Staff were excellent Food"
Cons: "Delayed over an hour. Poor communication on delay/flight info."
Cons: "1-hour delay due to inclement weather"
Pros: "If you have diebitce don't fly on Cx no service it all"
Pros: "Most comfortable bed... slept almost 7 hours on the flight. Food, service and everything else was excellent..."
Cons: "Nothing I can think of... They had it all covered."
Pros: "The check in staff were only doing their job, by insisting that I had an onward ticket before they checked me in, as per Thai immigration ruling. Otherwise, if I did not have an onward ticket, they stated they could not check me in, and would refund my ticket. The problem is there are many ways of travelling out of Thailand, and I frequently visit Cambodia and Thailand via bus. How could I produce a bus ticket which I usually buy only a week before departure?"
Cons: "That was a bit of a rude shock, as I had never encountered such obstacles before, and most fortunately I did indeed have a reservation for a BKK-GVA ticket, or I would have been refused boarding. Apparently the Thai immigration authorities have a condition for Swiss citizens to possess an onward ticket before they can enter Thailand, but this is the first time an airline has applied this as strictly, and has been as insistent, as Cathay Pacific. I have been in & out of BKK hundreds of times, and this is the first time ever an airline has applied this rule to the letter. So, bottom line, never again will I fly Cathay Pacific."
Pros: "Was able to sit with my husband on the return flight."
Cons: "Found a fingernail in my fruit salad. The crew documented the event. I have flown this route many times. There was more selection for the middle of the flight snacks in the past."
Pros: "Crew was pleasant."
Cons: "First and international flight - the seats are cramped, the meals are extremely 'blan' and the entertainment selection was not very good."
Pros: "Check-in and Boarding was the most enjoyable portion of the flight."
Pros: "Nothing"
Cons: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Pros: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Cons: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Pros: "Everything the movies the airline staff and having the electric plugs to charge ur phone"
Pros: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."
Pros: "Clean plan, good food and drink and great service from the crew."
Cons: "Most uncomfortable flight of my life due to turbulance"
Pros: "There wasnt much to like about the flight except that we didnt end up dead."
Cons: "Where do you start? Boarding process made no sense so i wont even try to explain it. Just trust me. Once we got on the plane they wouldnt let me plug into the usb port while we were on the ground. Food Service was terrible. They woke me up (minutes after id fallen asleep) for both food service. First time i thought was accident. Second time i asked them not to wake me up and they said i have to get a do not disturb sticker (why wasnt i just given one before so i could make the decision to use it or not on my own?) Also the food was terrible. I dont expect much from airline food but i can say ive had acceptable meals on other airlines (emirates and lufthansa). The food was not what i expected for one of the highest rated airlines. The flight attendant had me put the seat up during food service so the lady behind me could eat. Wtf?? Never had to do that on another airline. When i was not sleeping they rarely came down the isles with water or juice trays. (I saw it once toward the end of the flight)...and trust me i didnt miss it because i was sleeping. When i did get water i had to beg for ice as well."
Pros: "The flight was on time, and my luggage made it through the connection."
Cons: "The audio on the TV didn't work, but otherwise, no problem."
Cons: "Flight was delayed in to HK. The restaurant staff (not airline staff) came round offering HK$ 75 to each passenger for a snack. This much appreciated, but I wondered why a restaurant worker was doing this, not airline staff. Being delayed into Osaka, the captain kindly told us that buses were arranged. Good! I thought, until the organization was seen. Ground staff were no where to be seen. Eventually found them huddled at one arrival gate directling passengers to buses. Other passengers at the other arrival gate similarly swirling around without info or help. staff unhelpful, rude, uncaring. SHOCKED by level of incompetence."
Cons: "Quality of plane and associated service. Seat in premium economy as broken and unsafe (back wouldn't stay vertical). Similar to other flight they put the lights out and you struggle to get service."
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