Daily cleaning, installation of cabin HEPA filters on flights from Arizona to San Juan
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Scores according to KAYAK customer reviews
Cons: "No leg room on this plane"
Pros: "The crew was not overly friendly"
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."
Cons: "Temperature inside airplane extremely hot."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Pros: "Great crew"
Cons: "Better choice of snacks"
Pros: "Nice service"
Pros: "Love it"
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Cons: "The wrap didn't taste too well."
Pros: "Crew was friendly, helpful and provided comfort"
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"
Pros: "The crew were good."
Cons: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Cons: "Cabin was too hot since the very beginning. Even in first class."
Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"
Pros: "They let me sleep."
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."
Pros: "Pleasant flight, plenty of entertainment on a long flight."
Cons: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Pros: "Buen entretenimiento."
Pros: "New airplanes.On time schedule .Very professional a"
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Cons: "It was cold"
Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Pros: "If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!"
Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Cons: "Small plane"
Pros: "Movie selection"
Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."
Pros: "Smooth. Fast."
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "free tequuila"
Cons: "norte americano gringo scum from hell usa terrorist pigs"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."
Pros: "Crew was great!"
Pros: "The crew was polite and helpful"
Cons: "The plane was 30 minutes late arriving in MSP"
Pros: "Check in was fast, didnt interact with any staff! It was great."
Cons: "Late, no notice"
Pros: "Very little"
Cons: "Sun Country has become the worst airline."
Cons: "The entertainment didn't work on my newer iPhone."
Pros: "At least there was a USB port to Charge my phone."
Cons: "The flight was three hours late and suncountey lost my luggage. When I looked at my claim ticket it had someone else’s name on it."
Pros: "Portland, Oregon agent customer service"
Cons: "This weekend has been an awesome spending time with my Arizona family..... but my experience at Phoenix Sky Harbor International Airport is DEFINITELY NOT "America's Friendliest Airport" as they like to advertise throughout the airport! When I went to check in with the exact same airline that the 7 of us flew out on, Sun Country Airlines, I was told that my bag was suddenly 9 pounds heavier than when we left.... even though my bag was packed EXACTLY the same and nothing had been added. As we were finishing up paying, a random lady from the ticket counter stopped me and in a very snobby and aggressive way told me I needed to check an additional bag. I was BEYOND CONFUSED because this bag was considered a FREE "personal item" when we left Portland and now I'm being forced to pay an extra $40 dollars. She then started talking to me VERY aggressively and belittling me as if I couldn't afford the extra charges. That was not the problem! I wanted an explanation as to why the policies are suddenly different just 72 hours later? After I re-ran my card and paid the additional charge, we start to leave again, AND THE SAME GIRL tells me I need to check ANOTHER BAG that was considered a "carry on" when we left Portland. She was starring at my family, our belongings, not listening to what I had to say and continuing to harass us, while demanding I pay more money, without answering any of my questions! I spent $120 to check our bags just to get back home- $75 more than when we left! I asked for her badge number to reference my conversation with her when I call and speak to her manager and she refused to give it to me! Her body language was defensive, unapproachable and snobby- rolling her eyes multiple times.I was able to see read her name on her badge before she flipped it over, "Mika" who happens to be based out of Portland International Airport but working out of Phoenix Sky Harbor International Airport today, December 10th. Sun Country Airlines advertised themselves as "travel convenient and trouble free for all passengers"...... WHAT A JOKE! I will NEVER fly on this airline or recommend them to anybody ever in my life! This has been the WORST TRAVEL EXPERIENCE AND CUSTOMER SERVICE in my life. #DoubleWhamy #SunCountryAirlines #SkyHarborInternationalAirport #AmericasWorstService #DontFlySunCountry #NotFamilyFriendly"
Cons: "Nothing really"
Pros: "Pleasant staff...late arrival made rental car unavailability difficult"
Cons: "...late arrival"
Pros: "The crew was friendly and helpful."
Cons: "The plane was delayed an hour getting to the airport, then just as we were about to take off, we were sent back to the terminal due to a mechanical error. They gave us the option of staying on board or getting off. Three hours later we finally reboarded and were on our way. We received very little information as to the status during this time. It was very frustrating."
Cons: "I didn’t get an email the day before to check in?"
Pros: "Nothing special."
Cons: "Both flights were late 15-30 minutes leaving the gates."
Pros: "on time"
Cons: "no snacks"
Pros: "Getting home"
Cons: "Limited flights and the charge for carry-on bay (Big Rip)"
Pros: "We left on time. Boarding was quick. Air travel was mostly smooth. We arrived a bit early."
Cons: "No gate agent available when we landed. Baggage took too long to unload. Only water offered during flight. We could only check in after 9pm for our midnight flight."
Pros: "Quick and helpful staff."
Cons: "Not anything I could think of."
Pros: "Very professional and friendly."
Pros: "The flight was on time and comfortable. Crew were great and nice."
Pros: "Non stop flights the only plus"
Cons: "Boarding staff was totally rude and unprofessional I will never fly sun county again!"
Cons: "They delayed the flight (very first one of the morning) by over an hour, caused me to miss my connecting flight, which meant I had to stay overnight and take another flight. Extremely frustrating as they did nothing to help reschedule or reimburse. Use old planes, which don't have entertainment or outlets. Overall, very frustrated with the experience. I don't want to fly sun country again! (The flight on sun country going was terrible as well)"
Pros: "Wheelchair assistance"
Pros: "It was nice"
Pros: "the crew were good. and they gave us $20 meal vouchers and $200 travel vouchers"
Cons: "the airplane broke in boston and we were stuck there for 7 hours before we could board."
Pros: "I loved my flight but there was no snack unless you pay for it"
Pros: "Everyone went out of their way smiling in the comment thank you so much"
Cons: "Nothing you're my new go to airline"
Pros: "The crew really nice"
Pros: "Hospitality n courteous."
Pros: "Flew down Tuesday and back Wednesday - all flights were on time and everything went smooth."
Pros: "For the most part it was okay."
Cons: "No snacks"
Cons: "It was a cluster"
Pros: "short wait lines to check in and security"
Pros: "Flight attendant very friendly."
Cons: "When we got to the counter for our return flight, they told us Olivia's flight was not paid for. I couldn't believe it, as they never said a word on our way to Phx. She had already been assigned a seat along with my other daughter & I. Our 3 tickets were booked at same time and were all charged at once!"
Pros: "Arrived on time."
Cons: "Left 20 minutes late, but arrived ok."
Pros: "Love that Sun Country is at the smaller terminals with less crowds ! It was a cheap ticket and the flight was fine -- no complaints. It's no frills -- be prepared to pay for anything you want (in flight entertainment, snacks, seats at the front of the plane, etc.) but that's fine with me."
Cons: "Sun Country -- please keep those nasty cheeseburger smells off the plane. If you're going to sell a hot snack, please pick something that won't stink up the plane. The free smell does NOT encourage others to purchase it !"
Pros: "Crew were very nice. I'm sure it was the end of a long day for them, so they were probably ready to be done - more interaction between themselves than the customers."
Cons: "Seats not very comfortable. Too bad that comfort has to be given up for profitability..."
Cons: "Boarding started late, plane left late."
Cons: "First, it took an hour to board the plane. If you loaded back to front this could be alleviated. Then the seats are horrible. Hard, short seated and no room. Paid for a cold cheeseburger. What's up with that? Held on to garbage they refused to take until after we were supposed to prepare for landing and got yelled at to put my tray table up even I had just gotten rid of my garbage. It was rude since some other attendant had just refused to help me. Now I sit here getting gassed by them having opened up the back of the plane while we are still stuck on here."
Pros: "On time"
Cons: "Although seats were assigned when purchasing the tickets, I wasn't able to print boarding passes that allowed my travel companion and I to sit together"
Pros: "We made it home alive, stewards smiled a lot"
Cons: "No one at desk for check in, then when boarding there was a man standing in the aisle that would not allow me to pass, I had an infant in my arms but he refused to move even after multiple requests. I had to squeeze past him. When plane was fully boarded he started to vomit. He vomited multiple times before we started moving. Steward asked him if he was okay to fly and he did not answer, just nodded a bit. He continued to vomit, was unable to use the bag properly, he appeared highly intoxicated. He vomited into the aisle and all over our shoes and pant legs and carry on bags. We told the stewards who went and grabbed a package of paper towels and shoved them at us. They moved the passengers on the other side of him up to the front of the plane but said nothing to us. No one apologized. Twice we were told our baby was the baby of the year but that was the only remark."
Cons: "Old worn seats with the frame work sticking up. No leg room, seats too narrow and could not move."
Pros: "good pilots"
Cons: "transparency with delays"
Pros: "Better leg room than some other airlines. Flight was on time. Let us check our bag at the gate = faster boarding.no food"
Cons: "No food or entertainment, should have a 'not applicable ' rating."
Pros: "Doreen L, our flight attendant was so kind and cheerful to us and everyone she served. She is definitely one of if not the finest flight attendant at Sun Country!"
Pros: "Good leg room"
Cons: "The seats were really uncomfortable."
Pros: "Great service! Comfortable seat. A+."
Pros: "We had a good flight from Phoenix to Minneapolis."
Cons: "A small snack would be a nice compliment to the beverage."
Pros: "Friendly staff and comfortable flights."
Pros: "On time"
Cons: "Not telling us we would be arriving 30 min early and then getting in 30 min later than scheduled AND Having priority baggage actually be a priority"
Cons: "No comments"
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Pros: "Everything is good"
Cons: "Passengers need to DISTANCE 6' and keep their masks on. Which I realize is put of the hands of American. Appreciate the fresh white bag with a bottle of water and crackers. Thank you."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "Comfy seats"
Cons: "The crew"
Pros: "Smooth ride"
Cons: "Feeling of being cramped"
Cons: "The seats are very uncomfortable - period. I do not have any type of back problem but I was sore after that flight."
Pros: "Crew was great!"
Cons: "Todo bien"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Pros: "It got us there"
Cons: "Beverage service was cancelled due to turbulence but I’ve been in flights worse and they kept their service Had to wait long for a ramp at a remote terminal then take 2 shuttles to terminal."
Pros: "The positive attitude. The spirit of happy."
Cons: "Crampt space, cold cabin"
Cons: "Long delay"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Cons: "Seats and space"
Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."
Cons: "Poor service"
Pros: "Crew was friendly. Good food options in coach."
Cons: "Boarding process (AA in general) needs improvement considering the plethora of groups. Takes too long to board. New seats are downright tiny."
Pros: "Everyone was very helpful and pleasant."
Cons: "No USB ports"
Pros: "On time"
Cons: "Cold cabin"
Cons: "The seats are very tight."
Pros: "Direct flight"
Cons: "Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats"
Cons: "All. Disappointed to see Etihad airlines declining so rapidly. What used to be my preferred airlines, not anymore and definitely can predict the downfall."
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Streamlined boarding process"
Cons: "Poor leg room and no video . Older plane."
Pros: "Flew 1st class, everything excellent"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Cons: "That all the passengers were rechecked at the Gate by TSA without offering any explanation as to why, if it was a domestic flight, why were they requiring ID again. And checking bags."
Cons: "Service was terrible. Uncomfortable and good was not at all tasty"
Pros: "On time smooth"
Cons: "Delays, attitudes, and fees"
Pros: "The friendly personal"
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Pros: "Early to navigate"
Cons: "Very streesful flying on American- very late departures- making connections almost impossible. Sitting at gate or rarmac for 49 min- ridiculous!!!"
Pros: "Friendly polite staff. Plane left and arrived on time."
Cons: "No have owned screen TV"
Cons: "Several consecutive issues delayed our start, then had a weather hold before we could descend. VERY crowded, got stuck with a window seat with a very large man next to me--better than B or D, at least."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Cons: "Delays, delays, delays. :("
Pros: "Safe landing, that’s all that matters."
Cons: "The entrances by groups. I get it, I just don’t care for it."
Cons: "Lost luggage’s"
Pros: "Window seat someone was in my seat. I just found an empty seat"
Cons: "Window seat someone was in my seat. I just found an empty seat"
Pros: "AlwYs on time"
Cons: "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"
Pros: "Attendents were very nice."
Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"
Pros: "It was quiet, staff were chearful!"
Cons: "A little cramped in the middle."
Pros: "Almost everything"
Cons: "Movie selection is dreadful. It should be called OLD Movies. I did not see anything current or remotely new."
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"
Cons: "we took off over 1 hour late"
Pros: "Services , on time"
Cons: "See above."
Cons: "Poor last time to use united"
Cons: "No reply from the airlines regarding my damaged baggage."
Cons: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"
Cons: "WiFi not worth anything unless you pay."
Pros: "That i had all four seat available to me and very helpful"
Cons: "We went through TSA screening and weren't stopped or checked for our carry on. However when it came time to board the plane the agent stopped us, pulled us to the side and told us we couldn't board the plane because our carry on were too big. We then condensed our luggage while no one else was being stopped or asked to check their carry on for size in the bins and the agent withheld our boarding passes. We felt we were unfairly being targeted for the color of our skin and our names."
Pros: "very helpful"
Pros: "Easy boarding"
Cons: "No TV"
Pros: "Courtesy and helpful"
Cons: "I don't have any complaints"
Cons: "The delays was horrible!!"
Cons: "Missed connection in sfo. Had to stay overnight in sfo."
Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Pros: "Very good service and great pilot"
Pros: "Great people"
Pros: "The service since I am handicap"
Cons: "Comfortable and affordable!"
Pros: "Very organized . On time"
Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."
Pros: "Good trip"
Pros: "The friendly and comfortable atmosphere!"
Cons: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"
Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
Pros: "Everything was fine in anorak sense."
Cons: "Extremely turbulent and the landing was very bumpy and scary. Very windy conditions caused this but it was still a little frightening"
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Cons: "Seating on this aircraft is poor at best!"
Cons: "Lack of comfortable space. :-("
Pros: "It was smooth all the way around. We arrived in San Francisco 25 min early"
Cons: "No complaints."
Cons: "United airlines.. Terrible"
Pros: "Everything was great"
Pros: "Seat very small and uncomfortable"
Pros: "Once again everyone was so wonderful and helpful"
Cons: "Lower luggage cost. I spent $110 additional on this trip since since I wasn't well informed (my fault)"
Cons: "Staff crabage"
Cons: "People should be restrained from jamming entrance to aircraft BEFORE their zone is called."
Cons: "Stressful, 1.5 hrs late. Lost rental car. Slept in airports."
Pros: "SEAT was comfortable"
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Pros: "Nice service. Exceptionally new plane about a year old to the month."
Cons: "Need to ask people to prepare to deplane. Perhaps use rear door to expedite process"
Cons: "All Kiosk check in machines were out of service and there was only two attendants at the desk checking people in. The check in process took very long ."
Cons: "Not one employee cares"
Pros: "Good and easy to pay your tickets on kayak fly and hotel"
Pros: "$60 bag checking $55 for carry on $21 for seat selection"
Cons: "$60 bag checking $55 for carry on $21 for seat selection pay for water on board"
Pros: "Just ok"
Cons: "Late! Starting boarding passengers... then unboarded those passengers. The plane took off eventually"
Cons: "Delayed 6 hours. Enough said."
Cons: "We sat on the tarmac in DSM for an hour!!!"
Cons: "Mechanic problems hour late Then lost our spot in line anoth45 minutes"
Pros: "Very friendly, courteous staff at both airports and on the planes"
Cons: "Baggage cost"
Cons: "45 dollar for carry on made me feel like I was getting screwed!"
Cons: "They changed the gate and told no one and the plane was delayed and they gave no notice"
Pros: "Everyone was friendly, courteous, and professional."
Cons: "No warning of carry-on charges."
Pros: "Way to cramped. No adjustment for seat. No padding."
Cons: "Nothing complimentary to eat or drink."
Pros: "The check in Gal was great."
Cons: "Everything else."
Pros: "It was delayed in AZ"
Pros: "Everything was horrible from four day long delays to lost luggage. Never taking frontier again."
Pros: "Not sur I'd fly Frontier because of all the 'fees'. Didn't save anything at all!"
Cons: "The same 2 screaming babies entire flights. Attendants allowed with no assistance."
Pros: "Cheap ticket"
Cons: "I felt nickle and dimes for everything"
Pros: "Are you kidding?"
Pros: "Delayed 2 plus hours no plane no explanation no offer nothing"
Cons: "Waiting all night"
Cons: "Boarding was late"
Pros: "Great staff"
Cons: "It was a bit delayed"
Pros: "Speedy boarding, take off was smooth."
Cons: "Seating was a little cramp, landing was rough."
Cons: "Luggage fees"
Cons: "There should be a complementary Drink other than Ice water"
Cons: "Bag fees"
Cons: "no precheck available?"
Pros: "Nothing, never use them again EVER"
Cons: "NOTHING0 ZILCH"
Cons: "The seat headrest was uncomfortable hard to sleep.."
Cons: "Paying for carry on."
Pros: "Its very god"
Pros: "We arrived early"
Pros: "Seat comfortabke"
Cons: "Too many fees: very disappointed! Checking in at terminal was awful. VERY long wait:"
Cons: "Delay and Carry-luggage is charged"
Pros: "Not a thing!"
Cons: "The lack of empathy for my situation."
Airlines flying from Arizona to San Juan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Arizona to San Juan
Masks required on board, masks provided on flights from Arizona to San Juan
Social distancing seating
Middle seats unavailable to book on flights from Arizona to San Juan
Testing for antibodies, testing for symptoms for flights from Arizona to San Juan
Waiving of change fees. Search flexible flights from Arizona to San Juan