Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 4% drop in price.|
|July||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$689||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Pros: "Crew was very polite and helpful."
Cons: "Quality of food could be better Hindu meal was not as good as expected"
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "Staff are very polite and helpful (ground staff and in the air)."
Cons: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."
Pros: "Friendly crew and easy boarding"
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "Crew was friendly and helpful."
Cons: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Pros: "seat was great"
Cons: "flight attendant should be nicer"
Pros: "Great crew and front desk"
Pros: "Aircraft was very nice and comfortable. Flight crew as friendly."
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Cons: "Cleanliness of cabin. Aminity kit is outrageous."
Cons: "It was too cold in the plane."
Pros: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Cons: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Pros: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Cons: "Entertainment devices are slow to respond."
Pros: "Checkin crew was rude and was not at all respectful"
Cons: "Checkin crew was rude and was not at all respectful"
Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Pros: "Food was better. Seating was comfortable."
Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Cons: "I can't think of anything that was negitive"
Pros: "I liked staff , boarding was organized food was not very good needs to be improved"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "Complimentary upgrade to business class."
Pros: "The plane is very comfortable and the staff are friendly"
Cons: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."
Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Pros: "Crew was great"
Cons: "Out of mango juice and the plane was too old."
Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"
Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Pros: "Amazing airline with excellent crew and ground staff ever willing to help!"
Cons: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."
Pros: "Cabin crew were excellent, very nice and accomodating"
Cons: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."
Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"
Cons: "Was told to move seat up and down repeatedly"
Pros: "Food was good."
Cons: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."
Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pros: "The crew positive attitude"
Cons: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"
Cons: "Even though it is a short flight, it would be nice to receive at least drinks offered"
Cons: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."
Cons: "Boarding from bus and no aero bridge"
Pros: "Comfortable seats, decent food and was left alone to sleep after a long day."
Cons: "Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail."
Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"
Cons: "Perdieron las maletas"
Cons: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"
Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."
Pros: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."
Cons: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."
Pros: "The crew was very friendly"
Pros: "Good, friendly crew"
Cons: "See above"
Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"
Pros: "I brought my wedding dress with me and on both flights, the flight attendents were so attentive to that and hung in it the cabin crew closet. It was that extra step of care that I am grateful for!"
Pros: "It was very relaxing."
Pros: "The crew was helpful and friendly."
Cons: "Checking in on-line was not very "user friendly". Our aircraft had to be replaced causing a 2 hour delay, part of which was an ATC sequencing delay. The 50 minute ATC delay couldn't be controlled by LH, but the original equipment replacement was at the bottom of the overall delay. My "A" window seat in economy had significantly reduce foot space due to a metal box installed in the space. The seat was not particularly well designed, but it's economy so you get what you get. The food was average at best."
Pros: "Not much good to say about these connections when the Rome flight runs late."
Cons: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."
Pros: "ground services"
Cons: "seats with little leg room"
Pros: "Smooth fast flight with good service!"
Cons: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"
Pros: "We had more room with a 2-seat array in the middle of the plane. It was more comfortable than the 3 seat array."
Pros: "overall experience is great"
Cons: "seats would have better"
Pros: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Cons: "Nothing, great flight!"
Pros: "Professional courteous staff, and comfortable experience (not easy for a 9-hour flight!). They do not try and "nickel and dime" your for moderate conveniences."
Cons: "Check in at the airport took 40 minutes, for a line that wasn't all that long, mainly due to not having all that many agents available."
Pros: "Service was great, meal was fantastic, seats were very comfortable, and the assortment of things they provided for entertainment were fantastic."
Pros: "Was on time all the way, food was OK service was fine"
Cons: "I was so cold in my seat I couldn't get comfortable"
Pros: "It's an hour so not much can go wrong I guess."
Cons: "Nothing. No issues with the flight"
Pros: "I have the option to have a special meal. (vegan)"
Cons: "I have to ask for my special meal in advance."
Pros: "same as above"
Cons: "same as above"
Pros: "no problems"
Cons: "everything worked"
Pros: "Had no problems. Was a comfortable flight."
Cons: "The 1-star responses correspond to N/A. Mt flight was :30."
Pros: "good atmosphere at the terminal"
Cons: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."
Pros: "On time, nice staff"
Pros: "Friendly crew, no delays"
Cons: "Not enough healthy options, such as fresh fruits and vegetables"
Pros: "leg room"
Cons: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."
Cons: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Pros: "Excellent crew"
Pros: "On time and friendly crew"
Cons: "The plain in Denver landed very hard, hit the ground with a very loud noise and people were very scared. After that the pilot said "sorry for the hard landing but at least you guys are awake"..."
Pros: "They had lots of movies and TV options to choose from."
Cons: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."
Cons: "Leg space is tight"
Pros: "Friendly, attentive crew. Delicious food"
Cons: "Price to bump up to next economy level was prohibitive"
Pros: "Great staff on board made our flight enjoyable."
Cons: "Being outside in the rain while we waited to board the plane left us soaking wet as we sat down. There was a meowing cat on board the plane that was an interesting experience as well."
Cons: "This was a United flight from SF to FRA. The food tasted horrible and I didn't eat any of it. Green Tea ice cream is a very unique flavor that not everyone likes. What's wrong with vanilla or chocolate, a more neutral, well-liked flavor? The dinner was over spiced and looked unappetizing. The breakfast look like someone threw up. I hate to sound so negative, but it was really awful. The flight, itself, was fine. Nice crew and smooth trip."
Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"
Cons: "At BA staff treats you inconsistent"
Cons: "The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge."
Pros: "Flashy new seats."
Cons: "Flight delayed"
Pros: "We finally got there."
Cons: "Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane."
Cons: "Offer water at least from a bottle free of charge."
Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"
Pros: "Comfortable,clean and new plane"
Cons: "It was all very nice nothing to change"
Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."
Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."
Cons: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."
Pros: "We loved the safety video. The seats were comfortable"
Cons: "No complimentary sodas or water."
Cons: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"
Pros: "Made it to Zurich"
Cons: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"
Pros: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"
Cons: "Flight delayed missed connection out of London heathrow to Budapest."
Pros: "Quick n easy"
Cons: "No complimentary snack or even water."
Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."
Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."
Pros: "The safety video was a great. All was on time."
Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."
Pros: "Did not like that I had to buy a coke. Like common really?"
Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"
Pros: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"
Cons: "No WiFi available. Bad flight tracker."
Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."
Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"
Pros: "Not enough room in the seating area"
Pros: "No wait, easy to check in & get luggage"
Cons: "Airline did not honor Ticket, Gave incorrect information as the excuse and have not refunded me for ticket they did not allow me to fly on. they made us purchase new tickets and we were charged 2 times"
Pros: "- The flight itself was adequate in all aspect for a short haul flight"
Cons: "- The security process ahead of boarding is poorly organized, staffed with some rude and unprofessional agents and with inconsistent requirement in between different passengers"
Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."
Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"
Pros: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Cons: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."
Cons: "You had cargo on the plane we were supposed to board that leaked and contaminated the plane's controls. 2 hour delay. The replacement plane was beat up, old, and quite shaky."
Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."
Pros: "Flights attend"
Cons: "Due to US State Dept travel alert for US Citizen to Europe until Sept 1, I had to postpone the flight. Delta waived the $300 cancelation fee due to the terrorism alert to rebook two other ticket I had purchased. BA said they would but I can not receive confirmation of this until I rebook in the fall. Dr. David Miller Dmiller@Illinois.edu"
Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."
Pros: "Finally an airline whose pilot keeps passengers informed of reasons for delays with frequent updates."
Cons: "You are now charging for water? Really?"
Cons: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."
Pros: "Pilot pulled off the runway as he thought there was a problem. Determined there was no problem having kept us in an overheated plane for over90 minutes"
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."
Pros: "Food was good!"
Cons: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."
Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."
Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."
Pros: "Good flight"
Cons: "All good."
Cons: "I counted on the airline to scedule enough time on the layover in London. We had a delay and then we had to run to plane. And the luggage made it to us two days later."
Pros: "The crew was very helpful"
Cons: "Comfort seats"
Cons: "The seats were very cramped and the cabin was very hot for the entire flight to the point I couldn't sleep."
Cons: "Had to wait on the plane for an hour before takeoff for a 2.5 hr flight."
Pros: "Timely flight. Smooth and easy check in."
Pros: "The food was really good."
Cons: "Temperature in the plane was way too hot. No AC plug anymore on Swiss planes. This is a really big problem as their entertainment system is not optimal. There is of course USB but does not allow to charge a laptop. Leg space is a nightmare (I’m 1m96). Other airlines are better"
Cons: "1.5 delay and no help offered to make my connection and not miss it."
Cons: "United Airlines were curt and unhelpful. The refused to allow me to board my flight unless I arrived at least 1 hour before takeoff. There were 57min until takeoff after I checked in at the counter. I have a trusted traveler card and TSA express."
Pros: "Very smooth ride"
Cons: "Foos was mediocre"
Pros: "Everything was okay. No complaints as such."
Cons: "It took a while for the plane to take off after boarding.m"
Cons: "Crazy cold all flight long, made me even waking up. They should have served gloves and hats."
Pros: "Flight attendants fixed my meal issues. Plenty of movies to pick from."
Cons: "Wouldn't let me select a seat at check-in, meal selection only worked for return flight, and the airline confirmation number provided by Kayak wasn't accepted by United. Kayak referred me to Swiss Air's website rather than United's. The whole check-in process was a convoluted mess when I've never had any issue with other airlines. I'm a slender guy with broad shoulders and the middle seat felt very crowded when surrounded by medium build people. Didn't manage to sleep a bit on an 8 hr red-eye flight."
Cons: "would like fruit as desert, not ice cream."
Pros: "Everyone was so friendly and nice!"
Cons: "There was nothing I didn’t like."
Pros: "United got me from Dulles t o Zurich. The boarding, flight, and food was as expected."
Cons: "Not being able to select my seat in advance of the day before the flight is not ideal."
Pros: "Supe easy flight."
Pros: "On time courteous staff excellent service"
Pros: "There was vegetarian options in the food and it was good."
Cons: "I could not initially check in online since the flight was operated by United. It would have been good for the ticketing agent to tell me I should contact United and give the United Confirmation number. Also the crew were somewhat tired and even seemed a bit irritable. They wanted as few questions as possible."
Pros: "I was asleep in this flight & was not bothered during beverage service. This flight was only 2 & 1/2 hrs"
Cons: "You failed to properly put me on a plane"
Pros: "The crew on board was very nice."
Cons: "The Flight itinerary said Swiss Airlines but it was actually United Airlines. I almost missed my flight. How is this possible."
Pros: "Direct with a great price!"
Cons: "Food was just ok....."
Pros: "This airplane was older and it seemed there was more leg room than on other planes I've ridden on. I'm 5'11 and my husband is 6'4. This was really appreciated. Nice attendants. Boarding was orderly the different groups waited in rows. Older gentleman greeted us with Merry Christmas as he took our tickets. Overall nice feeling."
Pros: "Very nice flight attendant and the landing was very smooth."
Cons: "I’m not a fan of the waffle cookies, wish they had a couple of choices of snacks."
Pros: "Food was okay"
Cons: "Agent took an hour trying to figure out how to check me due to the connecting flight being under a different carrier. This is clearly something I couldn’t do anything about. kayak allowed me to book a flight and expect that no matter the number of carriers, there should not be an issue tying the connection with the other flight at the time of check-in. Because of the delay, my husband and I sat apart on am 8 hour flight and because we both were assigned middle seats, no one wanted to sswitch with us. The check in staff was very unfriendly and seemed stressed and overworked. United needs to ramp up on resources quick. The flight crew were very unpleasant. It was just the worst of all flights."
Pros: "Comfortable flight, good dinner, friendly personnel and good entertainment choices"
Cons: "We were delayed, apparently due to missing luggage. They estimated 10min but it probably took over a half hour. This affected our connecting flight."
Pros: "Good thing it was first thing in the morning."
Pros: "What isn't there to like about first class?"
Pros: "Everything the flight but the food was satisfactory with United and not accompanied with food"
Cons: "Food not satisfied or accompanying with ex food because portion was to small"
Cons: "My 1st class seat was broken but the food was excellent as was the service and we arrived early."
Pros: "The fact that no one was seated next to me"
Cons: "Everything else. Got to SFO later than I was SUPPOSED to get to PDX, my final destination. Supposedly due to weather. Not a cloud in the sky......"
Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."
Pros: "Constantly getting beverage service and so many movies and shows to choose from."
Pros: "Friendly staff, smooth flight"
Cons: "The flight delay was terrible"
Pros: "Punctuality, efficiency and courteous and prompt service."
Cons: "Only that WiFi is too expensive"
Pros: "Easy enough to get on and stow my carry on."
Cons: "Narrow as all hell. Also, somewhere between Tucson and Nashville the baggage guys played football with my case. I ended up with broken gifts and a suitcase full of crushed cookies after the damn container is broken as well."
Pros: "Helpful employees"
Cons: "Being charged for internet access. Cramped seating."
Pros: "Pros: flight landed early Boarding was easy. Flight was smooth"
Cons: "Was FAR too cold on the plane. The way bags were being distributed the large carry ons from under the plane after landing was unorganized and poorly planned. Tried to reschedule my flight, to do so is a cost of $200 not including the price difference in having to buy a new ticket. May not be flying United anymore"
Cons: "I had to go in and out of security 3 times to try to make alternate flight arrangements. The United staff was slow, unsympathetic and made several errors. I spent 7 hours in the airport due to errors."
Cons: "The plane was not prepared to travel; snacks and beverages were note available during our flight because someone forgot to stock the plane."
Pros: "Not much, crew was pleasant enough."
Cons: "Flight delayed 2 hrs, missed connection, had to spend day in limbo at DIA. Seats were rock hard on aircraft. I flew on UA because of the timing to my destination. 6 hours of travel time turned into a 13 hr experience. boo"
Cons: "Our flight arrived at LAX 20 minutes early so expected to get my connecting flight on time. Boy was I wrong, we sat inside the plane on the runway for over an hour. It was getting hot inside and people were getting upset about missing their connecting flights. We went around in circles on the runway, about 3 times. As people were getting agitated, so was the stewardess. Also people had to use the restroom, and the stewardess kept asking people to stay in there seats and she begin to lose her cool. What do you expect when your on the runway for over an hour. When people got to go, they got to go. So after finally arriving at the gate, "late" United did get me on another flight thru Alaska which was great. Will I fly United again, hmm I'm sure I will, One bad experience won't scratch them off my list, but I will choose other airlines first and United will be my last resort."
Pros: "Staff is always friendly"
Cons: "We never boarded on time. Houston to Orlando was a nightmare."
Cons: "They cancelled the flight ! This was our connecting flight so we have to stay there (Newark) till the next day 6pm with our own expenses."
Pros: "The cookies"
Cons: "Everything went alright, got to LAX in 1 hour. Felt nice."
Cons: "The boarding process is an absurdly disorganized, terrible process. Don't encourage people to line up if there is no room in the terminal for them to do so. Food was also pathetic, especially compared to European competitors on the same route."
Pros: "All but one crew member were very friendly and energetic. The movie selection was great."
Cons: "The plane did not have modern amenities, like a phone charger. No free Wifi. The seats were old, so the cushions were lifeless and uncomfortable. Leg room was pitiful."
Pros: "Comfortable seats, attentive crew, good food, entertainment system worked well (though my wife's did not)"
Cons: "Flight was delayed leaving Newark, which resulted in a frantic attempt to make our connection. We made it, but the luggage did not - not a great way to start off our honeymoon."
Pros: "Economy plus room"
Cons: "The flight was not Swiss as I booked it. It was operated by United. It was over 45 minutes late boarding and over 2 hours late leaving. Tone of people were checking in at the gate and thus didn't pay extra for economy plus. There were loud and inappropriate passengers and the flight crew didn't do anything about them. I will avoid United at all costs the next time I travel...truly."
Airlines flying from Arizona to Zurich have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights