Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to New Mexico
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Scores according to KAYAK customer reviews
Cons: "XXI Century, California, variety of drinks on board: water or orange juice. Are you for real??!"
Pros: "Crew was good"
Cons: "Food options would have been nice"
Pros: "I got on the plane efficiently."
Cons: "Crew would not allow rows of two to split and fill empty rows. I am not sure why, but that was really a crappy way to treat over-crowded passengers, also known as customers."
Pros: "The plane was clean and the ticket was cheap."
Cons: "Boarding process was needlessly complicated — just assign everybody a seat beforehand. Gate agents were rude. Seats are very uncomfortable and it’s difficult to sleep on red eyes. It should be prohibited to fly 737s cross-country."
Pros: "I missed my flight"
Pros: "Crew was great"
Pros: "Comfortable seats dor my 6’6 husband."
Cons: "Seattle-Tacoma to Calgary plane was too small seats for my husband 6’6"
Cons: "bus shuttle ride to plane could have been quicker. standing on a bus in the freezing cold with the doors open was a bad experience"
Cons: "Alaska is unreliable. You either have an hour and a half+ delay, to wait on the tarmac after landing for 25+ minutes bc another Alaska plane is in your spot, they change your seat on you at the last second, break your suitcase, etc. All these things happened to me in the last 4 days w/ Alaska."
Cons: "It’s one of those things that becomes so annoying when traveling. I choose not to store anything in an overhead bin, yet the moment the plane lands, other passengers jump up, knock us sitting patiently in the head with their overhead bags and then rush the front. Ruins the otherwise excellent exp."
Pros: "Quick boarding"
Cons: "More seat room"
Pros: "25 minutes early! Amazing."
Pros: "Clean airplane. Great Alaska Airline app for managing flight."
Pros: "This was my first flight on Alaska Air. Free carryon and free movies, along with cookie snack and two passes from the drink cart were all appreciated. Flight attendants were pleasant, luggage was waiting for us in the baggage claim area by the time we got there!"
Cons: "Seats were not all that comfortable, although they did recline a bit, and we had quite a little outdoor hike to get from the gate in Portland to where our plane was parked."
Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."
Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"
Pros: "Good staff. Friendly crew. Free WiFi for texting is awesome!! And power in every seat."
Cons: "Landing a bit bumpy"
Pros: "Roomy seats, very affordable, free entertainment, and very pleasant customer service."
Pros: "I survived for an hour inside a metal cylinder 30,000 feet in the air."
Cons: "No beverage service and my air vent didn’t work so I sweat balls."
Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."
Pros: "Good customer service and comfortable plane"
Cons: "Sat for an hour before take off."
Pros: "Service, flight and boarding was great. I had a good short flight. I liked the Starbucks coffee options. Everything was on time."
Pros: "Alaska staff customer service"
Pros: "Comfort, kindness of staff, on time and luggage so fast! Thank you."
Pros: "Trip. Was pleasant and uneventable."
Cons: "Having to take luggage with you everywhere. Would love to check baggage but can't afford..."
Pros: "Super flight attendant"
Pros: "It got me to my destination"
Pros: "Great flight overall."
Pros: "Left 5 min early and got in 40 min early!"
Pros: "Service was professional and accommodating"
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "The space, seat, cleanliness,friendly pilot, airport assistance, tsa wh helped me approx 4::30 pm at Ontario Airport but not the snotty one who tried to take my water bottle after flight delayed teo hours & had special permission to go back thru security to eat. Needed water bottle because diabetic & recovering from pneumania. Did not like the patting down because I had a Kotex pad on. Wierd. Love flying Alaska Air."
Cons: "My reservations were canceled unknown to me. I came down for my daughter to have surgery. This was already a difficult time I certainly didn't need to be told at the airport my reservations had been canceled! Just unbelievable"
Pros: "Serves the area I needed to go, luggage handled efficiently with carry-on's loaded and checked in items accurately delivered."
Cons: "Really bad snacks, no charging plugs for short flight. No movie options for short flight."
Pros: "Power at each seat"
Cons: "Hot with no ventilation"
Pros: "I liked pretty much everything about flying Alaska and I will book with them again. The planes are clean and comfortable. The staff was seemed very friendly and helpful.They appeared to like their jobs. Love the charging station at each seat and the free movies."
Pros: "Fast and easy boarding even with a really busy holiday weekend. Clear communication with crew and staff who make sure to make things as easy as possible really made a potentially chaotic boarding really great! The type of plane is noisy, but I was still able to hear the flight attendants and they were patient with the passengers."
Cons: "I can't eat dairy so having a cheesy cracker snack is a bummer, but I my seat mates on both flights were really excited about them (I said they could take my crackers and they said their kids would be really happy) so I figure it's fine!"
Pros: "all and all,it was a pleasant flight,--seats were comfortable-nice flight-attendants-courteous and considerate pilate and crew"
Pros: "The flight attendants were fantastic! The ine giving the safety speech was funny and made you pay attention. Great job all around on that flight!!!"
Pros: "Staff was friendly, plane was clean and comfortable, and departure was on time."
Cons: "Boarding was a little disorganized - not due to the Alaska Air staff, but the space is a little awkward. The desk staff would announce the different times for boarding various categories, but it was hard to actually get in line because everyone was crowded around the area to line up, so those in the back could not get to the actual line."
Pros: "Leg room and large overhead bins. Offered to check our carry on at the check in counter for free."
Cons: "Suggest boarding the plane in 3 main groups instead of 2."
Pros: "Everything was great!"
Pros: "We needed to switch our two flights from different times and from having a layover to a direct flight and they were willing to do so without charging additional fees. Great customer service."
Pros: "Nice crew."
Cons: "A 5 1/2 flight and just a tiny bag of pretzels. Bring back meals to flights, with NO extra charge up front or on flight. Planes with tv's built into seats are better. On cross-country trips, movies should be free as well as WiFi. These extra charges are proposterous."
Pros: "Everything was quick and easy, both flights were on time (I had a layover), staff was very friendly, and had great complimentary services."
Cons: "Nothing I can think of."
Cons: "The crew didn't offer me a beverage. There was no blankets."
Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."
Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"
Pros: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Cons: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Cons: "Remain awesome!"
Pros: "Delta flight are always comfortable."
Cons: "Not having a 3 hour delay."
Pros: "Only selection of movies but that’s all!"
Cons: "Flight delay could have been explained better, boarded the plane and sat in for about 2:30 min, crew could have been more proactive but NO! Food especially thinking this dinner time in business class fare very small portions! Wi-Fi paid for full flight but it was turned off in the mid of the air!"
Cons: "5 hours late!!!!!! Delta sucks"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Clean Washrooms"
Cons: "N A"
Pros: "Airport accessibility"
Cons: "Not getting delayed for 20 minutes on the tarmac"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "The entertainment consul for one of our seats kept going out and had to be restarted 4 times. It still didn’t work properly but we gave up trying to get it fixed."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "Food was good and plentiful. I definitely left the flight feeling full."
Pros: "In flight wifi"
Pros: "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
Cons: "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."
Pros: "Fine, courteous"
Pros: "Loved being in first class"
Cons: "Hated gate change and late plane at the last minute."
Pros: "First time flying into Daytona and it was super easy."
Pros: "Quick boarding, great seats and everything went on schedule."
Cons: "That I mis my conecting flight to Washington do to one of the crew members being late"
Pros: "Friendly crew and on time flight"
Pros: "Nothing cause it didn't happen"
Cons: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."
Pros: "Crews were great."
Cons: "Flight delays coming and going. Happens a lot with Delta."
Pros: "Flight turned out great... but I got lucky!!! Got a seat I wanted... now praying the same occurs on return trip"
Cons: "Not being able to assign my seat until I got to the gate!! Terrifying not to be able to choose seat fir such a long flight!!! Do not ever want to be in this situation again!!!"
Pros: "Not much"
Cons: "Late bumby ride"
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Cons: "WiFi doesn’t work."
Cons: "If flight is full all the time get a bigger plane"
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "The airlines: KLM and Delta were great."
Cons: "The lines at TSA! Alng with hundreds of other people, we missed our connecting flight. I was ashamed to see such an awful mess in the US. It was like entering a third world country run by incompetents."
Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."
Pros: "Crew did a great job. Got us out a bit early which helped reduce anxiety of a close connection. Felt taken care of."
Cons: "Lack of leg room"
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Pros: "Excellent infotainment system"
Cons: "45 min queue to take-off"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Pros: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Cons: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."
Pros: "Leg room was great compared to discount airlines. The built in entertainment for individualized interests was welcome. Crew was great."
Pros: "Nice and Easy. Great service before during and after the flight."
Cons: "Not being able to choose a seat with basic economy during online check-in. With all the issues about seating nowadays you definitely want to know you have a seat going on."
Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
Pros: "plane had individual movies for free with each seat!"
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Cons: "Food wasn't so great & coffee as with most Airlines is terrible."
Pros: "Friendly crew and quick boarding process"
Cons: "Too many boarding calls for different levels of service."
Cons: "Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation."
Cons: "Did not know they made planes with so little room inside. It was made for people under 5 foot tall with no carry on luggage. Crew took up over head luggage storage."
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Pros: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Cons: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."
Cons: "Maybe some water"
Pros: "Jason the flight attendant made the flight very enjoyable and pleasant. I was a bit sad saying good bye to my family but Jason’s upbeat-positive energy brought so much happiness to my day. Exceptional employee! Thank you for hiring such a kind spirited person!"
Cons: "101% satisfied with the flight! No issues!"
Pros: "At washing D.C. , soon I've get off the plane and ask to one of crews at gate 36.that lady didn't know what time is for next connecting flight for going to Columbus Ohio. She keep saying I don't know when ? What time to leave.why it's so late to connect next Flt. That answer doesn't give me a clue made me a frustrated. I do not use any more the connecting Flight in the future."
Cons: "better trained pilots first hard landing in Jamaica"
Pros: "It was on time!"
Pros: "The crew did a great job. The seat was uncomfortable after such a long flight. But that is to be expected, I guess. The lady, kicking our seats behind us, because she felt it was disrespectful to recline your seat, even during a 9 hour flight, was the only drawback. But the crew responded approp"
Cons: "The best part about the food was the ice cream. The rest of the food was lackluster, but what I expected on a flight. The lady kicking our seats behind us because she thought it was disrespectful to recline made for an uncomfortable flight. The rest was as good as expected on American Airlines"
Cons: "It is what it is, doesn’t have to be better"
Cons: "Seats are narrow and no leg room"
Pros: "I was pleased there was entertainment for a short flight."
Cons: "My original flight was cancelled and I could only be booked onto one the following day, causing me to miss a good portion of my dear friend's wedding festivities. I am pretty bummed to have paid the amount for a Friday flight only to be able to arrive on Saturday."
Cons: "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."
Pros: "Getting from A to be safely"
Cons: "Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor"
Cons: "Gate changed 4 times...late boarding and even later departure 2 hours. Put us on a small plane and then do maintenance. not cool."
Cons: "1 hr delay and 40 minute wait for wheelchair."
Cons: "Old airplane between MIA and SJU"
Pros: "Pet boarding was good"
Cons: "The crew The ride was horrible Delayed which I understand dude to weather circumstances Took forever to get off the plane So many children on one flight Couldn’t sleep the whole way Some kid has diarrhea and the entire plane Reaked and the has to cloaw the washroom."
Pros: "Great flight crossing the Atlantic with good food and beverage services along with a wide selection of inflight entertainment and a charging port."
Pros: "Smooth flight. Attentive service. Arrived 1 hour early."
Pros: "Too many commercials on the TV before being able to watch the show."
Cons: "The aisles are not wide enough and people continue to hit me with their luggage and hand bags. Always the people waiting block the entrance of the gate when it is time to board."
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "Early and friendly."
Cons: "The crew looked very bored."
Cons: "AA did not wait for us. Just closed the gate after we showed the boarding passes. Unbelievable. They did not reallocated in later flight, only standby. Finally got a connection 6h later. NBaggage was damaged at arrival in DCA. Could it be any worse"
Pros: "Everything was on time and comfortable."
Cons: "We didn’t have food service because of turbulence. But that wasn’t the crew’s fault."
Cons: "Not enough leg room for tall people unless you pay extra."
Pros: "This was a horrendous experience."
Cons: "I've had flights canceled before, but clearly American Airlines/ JFK is not equipped to manage. American Airlines online hung up on me after 24 minutes of being on hold. I waited in line for 2 hours to get on another flight home and the attendant first suggested to fly me to Charlotte then Cleveland where I would arrive a day late after I'd been traveling with my elderly parents for 24 hours. Additionally, once we changed flights and had to go to Newark, it took an hour to print (yes, print) our new itineraries for United and then when the cab should have arrived immediately, we waited 45 minutes. I was displeased."
Pros: "Reliable and efficient."
Cons: "It took a while for the luggage to be delivered to the claim area, but it was very late in the day so I guess it is to be expected."
Pros: "Good Hospitality"
Cons: "Insuffecient supply of juices etc"
Pros: "Nothing in particular"
Cons: "Flight attendants"
Cons: "Veggies and salads: gross - should have been blanched. Mid- flight snack was literally frozen. The meat had ice crystals!"
Pros: "Flight was delayed but that worked out well for me because my earlier flight was delayed"
Cons: "I've been on a lot of flights but for some reason the seats in this aircraft felt really close, uncomfortably close"
Pros: "Positive spin...positive spin... the crew is fine."
Cons: "You would think the better the technology, the better the comfort level. But well, this is not the American brand. It's all about squishing you into a walnut size so that they can pack a cart load of them on the plane Or they said you can pay up and get comfortable. And you would think the price of a ticket would go down because the whole fuel is cheaper than years ago. Ha. Turns out you need to pay extra to meet the historic standards"
Pros: "So great to see the flight attendants help a family (not my own) make sure that a child could get to the toilet even though it meant a brief delay before we could take off. so helpful."
Pros: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Cons: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."
Cons: "see review headline above"
Pros: "Pretty efficient."
Pros: "Flight was fine"
Cons: "After traveling on 9 flights during a 2.5 week period, this crew mishandled my bag leaving damage to the handle and top of my bags."
Pros: "Small snack and drink included. Free checked bags."
Cons: "Very few drink choices. Flight was cancelled mid-air, so we were returned from the air above Cusco to the Lima airport where there were no other flights departing that evening and no compensation for the inconvencience (no hostel voucher, no upgraded tickets on our next flight, etc). Many people ended up missing their long-planned trip to Machu Picchu as the earliest Avianca could get anyone to Cusco was 11:00 the following morning. The staff was unhelpful, and the lines were incredibly long (about 3 hours). Funnily enough, we were supposed to be on an earlier flight, but due to the length of their check in line, we waited over a half hour in line and when we arrived at the desk 56 minutes before our flight, we were unable to check in (since check in stops an hour before the flight). Truly ridiculous. I will definitely think twice before ever booking an Avianca flight in the future."
Pros: "Crew are cold. Babies crying. Dogs parking. And strong headwinds flying in from Boston made this flight uncomfortable"
Pros: "It was good fly can't complaint the attention was great"
Cons: "When I was flying to Arkansas from NY they didn't give anything to eat"
Pros: "Pleasant staff. Easy on/off."
Pros: "Ontime working airplane with good crew"
Cons: "Setting is crowed especially when person in front reclins entertainment does not support many android and no kindle device"
Cons: "The plane was a very old 767. No tv The food was ok."
Pros: "Flight was good,"
Cons: "American (Alaska was a code share) did not tell us which terminal this flight left from. It was a sattelight terminal which required a long slow bus ride. Carrying luggage up and down stairs. The deplaning experience was such I would avoid the only nonstop to our destination."
Cons: "Had a passenger behind us that was coughing the whole flight with what we think was a cold and now we are both sick with colds."
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Pros: "Plane was not crowded, boarding was fast, take off was on time & arrival was on time."
Cons: "Had to pay $25 to check in 1 luggage, i should be able to check in 1 for free after paying $600 for a ticket. Selection of drinks & snacks was poor."
Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Cons: "plane was old, media not working well in many seats (not ok for an intl flight), light not working in my seat..."
Pros: "On time."
Pros: "Loved that he was upfront with all of us that it would be a bumpy flight after about 20 minutes, which he was correct and very accurate."
Cons: "I thought his delivery sounded a little more "worrisome" than it needed to be. I thought that he could have expressed the same sentiment, while sounding more confident in his ability and more soothing for folks like me who despise turbulence:)"
Pros: "Super sweet and helpful crew, comfortable seats, fast boarding."
Cons: "My overhead light was broken. I didn’t need to use it so it was no problem at all, but that’s the only thing I could think of"
Pros: "The crew was super friendly. The seats were ok but for a 12 hour flight nothing would be perfect."
Cons: "I think it went as well as possible. No delays in boarding and only short delay waiting for a gate at SFO. The flight crew were very friendly and drinks and food were adequate."
Cons: "I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat."
Pros: "The crew was really great. Arrived 25 min early."
Cons: "The snack was terrible. To sweet"
Cons: "Late flight No room for bags for Group 2 in bulkhead row"
Pros: "Crew was excellent"
Cons: "Entertainment, unhealthy food and very bad space"
Cons: "Delayed flight, moved me off to another flight so delayed I've missed two connections and haven't left yet."
Pros: "The people in fayetteville treated my William well. Thank you fayetteville, and shame on you Denver."
Cons: "When we got to Denver there was no one to help William off the plane. We even called ahead of time to make sure someone would be there with a wheelchair. The captain of the plane had to help him off the plane. It was so sad. William was so embarrassed. When it was time to board still no wheelchair. He had to struggle to get back on."
Pros: "Never made connection since first flight was deplaned"
Cons: "Never made it"
Pros: "Plane was clean, great amenities"
Cons: "Flight attendant was detached and not personable"
Cons: "Kayak's third party CS company gives me the ANA schedule while in fact I have to check in with United Airlines. Because of this, I was not able to check in on line in San Diego. Please ensure that Kayak & their affiliate are well coordinated with the information they send out to customers."
Pros: "On time!"
Pros: "The crew on the United flight were kind and helpful during the flight"
Cons: "The change of the departure of my flight The miscommunication between airlines No customer service of united airlines in Panama during transit and not being presented with all the boarding passes when checking in. The old business class seats were very uncomfortable. Having no help from representatives to issue a boarding pass"
Pros: "Not much to like."
Cons: "Seats to small...no shoulder room. Noise exceeded 70 db"
Cons: "There is nothing like arriving on time only to be blocked from the gate and waiting 20 mins..."
Pros: "Atleast was able to reach my destination."
Cons: "No leg room. Definitely overpriced"
Cons: "Didn't make the flight"
Pros: "On time take off and arrival"
Pros: "The flight attendants were courteous. Boarding was quick and seamless."
Cons: "The room was very tight and seems like we were shoved into a plane and into our seats if if we were cattle. Flight was as expected dull and uncomfortable."
Cons: "Flight was delayed 1.5 hours due to a maintenance issue"
Pros: "On time"
Cons: "No delays"
Cons: "No food no entertainment. It's a sad change from how United used to be"
Pros: "Great flight and crew"
Cons: "The lady diana that helped change my seat at the gate had a bad attitude with my husband. She ended up over charging him to change my seat. Then he had to wait some time to get it resolved. Her whole attitude before and after was just not customer friendly. Please change her shift cause she does not seem to be a happy morning person"
Pros: "Upgraded to extra comfort seating."
Cons: "Flight was 2 hours delayed."
Pros: "- I did make it home, 2 hours later..."
Cons: "- Service: plane had multiple problems, including flight instrumentation - Worse Service: keeping customers in the dark regarding timing of repairs and how long we'd be stuck at LAX - And nothing worked: no wifi (even though it was advertised)"
Pros: "The staff was great."
Cons: "Not necessarily their fault, but there was a lot of turbulence and at one point I hit my head pretty hard. Puddle jumpers are never for tall people. I do wish they made them just a bit more comfortable to walk through."
Pros: "Everything ,good services ,nice stafs and puntual"
Pros: "We never took flight as carrier was late from original destination, so we had to switch to American to make connections to SFO our dual destination. Then 1of our checked bags didn't make it to the new flight. Bag is still floating between United & American somewhere."
Pros: "Flight attendants and boarding crew were great!"
Cons: "Seats are very crammed in in the back of plane"
Pros: "Crew was great. Seats were to small as I was stuck in the middle of 2 other people."
Cons: "Very confusing on checking in. I spent 30 min calling Lufthansa trying to check-in ahead of time only to find out that I was actually flying United. Confirmation email did not make state that I was to check in with United Airlines. Also the confirmation number I received did not apply to United."
Pros: "Nice steward and beverages served"
Pros: "I think is too much money that I have to pay for the second baggage"
Cons: "I think is too much money that we have to pay for the second baggage"
Pros: "I barely missed my scheduled flight and the ticket agent was very accommodating. He found another flight and re-made all my arrangements. Thanks!"
Pros: "Fastest boarding of a large aircraft I have ever experienced. They did it right by boarding from the rear of the aircraft forward. Flight attendants were courteous and very efficient. All seats were preset up with a pillow, blanket and headphones. The food was the best I have ever tasted on a scheduled flight. Much shorter flight than I expected."
Cons: "I really can not think of anything that I did not like about Aer Lingus."
Pros: "The service was good"
Cons: "Long layover"
Pros: "Everything was great"
Cons: "Tv was subpar"
Pros: "Everything was excellent, but the best was that the flight time was shorter than expected....coming abd going."
Pros: "I liked how we were kepted informed of the delay."
Cons: "The delay but weather was bad so it is understandable."
Pros: "Everything was great, no waits, and right on time!"
Cons: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Pros: "To say, its been over 20 years since I've flown, everything was just fine."
Pros: "I didn't use the service. But it did look like good"
Pros: "My flight was perfect, I really enjoy it and we arrived early."
Cons: "Just clean the table tray"
Cons: "The little packages of Asian mix and Ranch mix that they give you with your soft drink. And the snacks you could buy were limited to one thing--tapas."
Pros: "The crew and plane"
Pros: "Boarding was simple and easy."
Cons: "Seating is much too narrow and much too close together. My knees were against the seat in front of me."
Cons: "Not enough ferraris."
Airlines flying from Arkansas to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to New Mexico
Masks required on board, masks provided on flights from Arkansas to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Arkansas to New Mexico
Testing for antibodies, testing for symptoms for flights from Arkansas to New Mexico
Waiving of change fees. Search flexible flights from Arkansas to New Mexico