Find cheap flights from Asia to Alabama

Find cheap flights from Asia to Alabama

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Washington (WAS)
Alabama
Mon 1/18
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Top 5 airlines serving from Asia to Alabama

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,480 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "crew amazing"

Pros: "Lots of Leg room"

Cons: "Cabin crews need to learn how to smile."

Pros: "Seat in biz on 380 was comfortable. Crew good not great."
Cons: "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."

Pros: "Good efficiency for boarding an good in air entertainment"
Cons: "Delayed for an hour while already boarded"

Pros: "Service was excellent and seats were comfortable."

Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pros: "Everything was excellent crew was very helpful"

Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."

Pros: "Space between the seats."
Cons: "Color of the seats."

Pros: "Courteous and professional flight attendants"
Cons: "Long gap between meals. At least they could have provided juice or snacks in between meals"

Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."

Pros: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."

Pros: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Cons: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Pros: "Great crew, good food selection."
Cons: "Everything was good"

Pros: "No major disasters, comfortable seats, on time."

Pros: "Boarding and crew"
Cons: "Lost luggage"

Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."

Pros: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Cons: "Too long and no rest."

Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."

Pros: "The crew will treat you with respect even if you fly with economy class like myself Superb food Great movie selections Cheap wi-fi"
Cons: "I cannot find one thing I did not like"

Pros: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."

Pros: "They were good at helping with problems being it was my first time on a plane."
Cons: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"

Pros: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Cons: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Pros: "Cabin staff. Special meal. Cleanliness."

Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

Pros: "Curteous and pleasant."
Cons: "All packed the plane. Tight."

Pros: "The seats were very comfortable, the staff were friendly"
Cons: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"

Cons: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."

Pros: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Pros: "Food and drinks"
Cons: "Nothing"

Pros: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."

Pros: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Cons: "Nothing!"

Pros: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Cons: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"

Pros: "I wasn't interested in the meal which i would eat in airplane before i got on the plane. So, without any expectation i got the meal. It tasted good and the service after meal was also good. If i have a chance later, want to take air Japan again."

Pros: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

Pros: "Crew service"
Cons: "Food and not so updated movies in entertainment."

Pros: "JAL crew member were very nice and food were awesome!! But I was very scared this time, because airplane was shaking for long time..."

Cons: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."

Pros: "Wonderful crew..nice plane and comfortable seats!"
Cons: "No inseat power or usb on the monitor"

Pros: "The crew was friendly and the sevices, food & entertainment were great. On 777 airliner, private entertainment system with wide movie selection. Seats have AC outlet and USB charging outlet."

Pros: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"

Pros: "Japan Airlines is far more spacious than all domestic airlines. The food and beverage options were comparable to most airlines like Delta, United, etc, but presentation was better so they get style points. Their wifi connectivity was far better than Gogo's services, which is the provider for most domestic airlines. The real improvement compared to most my travel was the level of service. The staff was incredibly attentive."
Cons: "Still waiting for the day wifi at 30k feet is comparable in speed to at least a public cafe. Also, when will one of these airlines start providing balanced meal options that are actually palatable. JAL's food was okay, but heavy on starches and fats with low quality protein or vegetables to accompany them."

Pros: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Cons: "Nothing really not to like."

Pros: "Very polite and fast service, international Languages"
Cons: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."

Cons: "Old entertainment system, terrible food"

Pros: "The crews are very understandable."
Cons: "Kayak dont consider about how much time it took to get to another connecting flight when the passenger need to recheck the bag and change terminal. 2 hrs gap is barely enough. If i have to repeat the same thing again, i may not beable to get to board."

Pros: "I was flying in economy so as expected the space available was limited but OK. Everything else was very good or excellent. Thanks JAL!"

Pros: "Air conditioning low and uncomfortable"

Pros: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Cons: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"

Pros: "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
Cons: "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."

Pros: "The in-flight experience is just fine."
Cons: "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."

Pros: "Comfortable, easy, great service."

Cons: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."

Pros: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Cons: "The only problem was the long layover"

Pros: "the flight attendants were great and it flight was smooth."
Cons: "long flight"

Pros: "great flight attendants"
Cons: "Clean, great services, and good food"

Pros: "More legroom Excellent service Good good"
Cons: "Entertainment is dated - not much options and both videos and songs are not the latest. This can definitely be improved with more options"

Pros: "Food and service was exceptional."
Cons: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."

Pros: "I thought the food was exceptional"

Pros: "The flight crews are friendly."
Cons: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."

Cons: "The seat is small"

Pros: "Outstanding customer service! We will fly Korean Air again!"
Cons: "They ran out of 2 of the 3 food choices after serving only half of the plane."

Pros: "The plane was clean and the staff was great."

Pros: "Crews are kind and nice. No complain about the service the crews provided."
Cons: "The chair, need to be more comfortable"

Pros: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Cons: "Seat was hard."

Pros: "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
Cons: "Great flight! Great service! Great food!"

Pros: "Excellent Service super"

Pros: "Everything was so good.food, service, crew, entertainments etc."

Pros: "Politeness, cleanliness and food."
Cons: "Nothing"

Pros: "Business class lie flat bed"
Cons: "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"

Pros: "With three little kids it was nice to be able to load early"

Pros: "Leg room, choice of food and everall services"

Pros: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."

Pros: "I liked the fewer seats. Ready to get out of."
Cons: "Constant turbulence made going to the bathroom troublesome"

Cons: "Lack of food option for vegetarian"

Pros: "Good more choices"
Cons: "Transit in Korea make shorter hour"

Pros: "food selection & crew courtesy"

Pros: "food selection & crew courtesy"

Cons: "Boarding was a free for all. did not board by aisle."

Pros: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Cons: "food was disappointing but better than most american airlines"

Pros: "Stuff"
Cons: "Bathroom"

Pros: "Good service and on time"
Cons: "N/a"

Pros: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."

Pros: "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
Cons: "The flight was very lomg, but nothing could be done to remedy that."

Pros: "Staff great"
Cons: "Food selection"

Pros: "I am very impressed with this airline since stumbling upon it by chance last year during our first trip to the Philippines. We were greeted with a bottle of water, slippers and toothbrush w toothpaste, a blanket, earphones on our seat. The food is excellent and they feed you often. What was most impressive is the level of service provided by all Korean air staff. The stewardesses take great care of the passengers, always smiling and looking sharp in their uniform even though it's 3am and they have also been up the same time as you have!"

Pros: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"

Pros: "Everything!"

Pros: "Bathriom cleanliness and the good work of the stewardesses"

Pros: "The take off and landing. Pilots are very good."
Cons: "The restroom lacks basic tissue and paper cups."

Pros: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Cons: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."

Cons: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"

Pros: "comfort, service, easiness"
Cons: "Food"

Pros: "Same as acove."
Cons: "Same as above."

Pros: "Great food and friendly flight attendants"

Pros: "Since this was a connecting flight it was decent turbulence was more felt."
Cons: "None"

Pros: "Everything"
Cons: "Nothing"

Pros: "Business class is the best"

Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."

Pros: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"

Cons: "Qatar airline is one of the best ways to fly!"

Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"

Pros: "Q-suites and business class flight crew."
Cons: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Pros: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Cons: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."

Pros: "Good service best price, good food comfort I think is best airlines in word in my opinion"

Pros: "Everything was first class with excellent service"
Cons: "Long flight with long layover in Doha"

Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."

Pros: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Cons: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

Cons: "Boarding"

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Cons: "Screaming children; not the airliners fault"

Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."

Pros: "Friendly service, and comfortable ride, will gladly fly again"

Pros: "the attendants were always on top of things. One of best overall flights ever."

Pros: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

Pros: "The Qatar Airways price."

Pros: "I liked the crew"
Cons: "My first flight to DOHA was cancelled"

Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

Pros: "Economy treated like first class!"

Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."

Pros: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Cons: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"

Pros: "Everything"

Cons: "The seats are terrible."

Pros: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Cons: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"

Pros: "The crew was great, trully world class service"

Pros: "Absolutely nothing!!!!!!"
Cons: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

Pros: "Service"

Pros: "- Efficient boarding and check-in - on time arrivals"
Cons: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Cons: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."

Cons: "Not allowing water on the flight made it extremely long and unbearable."

Pros: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

Pros: "Crew was great"

Pros: "The flight was comfortable. The flight attendants were pleasant and attentive."
Cons: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."

Pros: "Great flights. lots of room in economy."

Pros: "I don't like at all"
Cons: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

Pros: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
Cons: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."

Cons: "Seat is not comfortable at all."

Pros: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."

Pros: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Cons: "The wifi was useless"

Pros: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
Cons: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."

Pros: "Great service, smooth flight...on time departures and arrivals."
Cons: "Some of the touch screens weren't working"

Pros: "Food options and timing options , Ambience , seats configuration, type of seats, extensive entertainment options"
Cons: "I was wholly satisfied , service was courteous , requests were carried timely and seamlessly ."

Pros: "on time, good planes, no problems, good food and service, bags arrived quickly, what else is there to hope for?"

Pros: "Airport is big and comfortable"
Cons: "1. Even though is a new airport, many times they still bus passengers to the terminal. Even a 777 with 300 persons cannot get a gate. 2. Monitors with flight departures are very hard to read. There are not enough monitors so the flights listing alternate, and you have to wait a long time for your flight to appear. 3. Font size in the monitors is too small. 4. The flight departures in the monitors should be sorted out by destination name and not by time. People always know where they are going but not necessarily the exact departure time. 5. Silent screens displaying news in the waiting areas are useless. They should have the captions on at least."

Pros: "Crew was great!"
Cons: "Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers."

Pros: "NA"
Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"

Pros: "The space between passengers."
Cons: "Nothing it was perfect."

Pros: "The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt."

Cons: "Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight"

Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."

Pros: "Crew. Alcohol and water bottles. Food. Entertainment. Comfort"

Pros: "Fast boarding, quick flight, friendly attendants."

Pros: "New plane, friendly crew."
Cons: "Departure time"

Pros: "I asked at the gate to change my seat in row 30 because I was not next to my husband. The crew arranged this! Loved the leg room! Service was perfect."
Cons: "Flying first class!"

Cons: "Delay on flight and providing beverages while waiting for 6 hours"

Cons: "Great flight but old regional jet"

Cons: "Food is always bad."

Pros: "The crew was amazing and polite."
Cons: "Nothing needed to be done"

Cons: "I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint."

Pros: "Al the amenities were provided."
Cons: "In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles."

Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Cons: "Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze."

Pros: "Landed early"
Cons: "There were not head flaps on the seat. The person seated next to me overflowed into my seat making it uncomfortably warm even with the air vent fully open. Was in & out of sleep during a red eye flight."

Pros: "All the attention bestowed upon me"

Pros: "Food, timeliness, comfort"
Cons: "Not sure"

Pros: "Smooth ride"
Cons: "Seating"

Pros: "Crew was very friendly and helpful seats and movie were awesome!!!"

Pros: "Plane was on-time, that was the only thing nice to say about this flight."
Cons: "First, I was charged $100 because my bag was 3 kilos over weight. Second the seats in Comfort Plus were old. The recline was weak and there were no foot rests. For a cheaper flight on American, the seats have those amenities making it easier to sleep. Plus the food was inedible."

Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Pros: "súper comfy and got a seat upgrade due to my status so i looove delta. always on time and super friendly staff awesome.!!!"
Cons: "snacks"

Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."

Pros: "On time and helpful staff."
Cons: "Very cramped seating."

Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Cons: "Nothing"

Pros: "The gluten-free dinner was amazing. There was even gluten-free bread! Also, I always appreciate the free Wifi for messaging!! Also, despite there being a lot of turbulence, everyone did well. I prayed for safety and for the pilots and crew; the turbulence stopped after that and our arrival wasn't all that delayed."
Cons: "The gluten-free breakfast was extremely disappointing. Yogurt, a tiny cup of fruit, and veggie sticks??? What about a gluten-free English muffin with egg instead? The boarding was a little confusing. I was one of the last to board in my group because I couldn't see from where I was sitting - I thought priority was still boarding, but group 2 was already up. Also, please be more kind to baggage."

Pros: "Love the built in tv’s with free entertainment."
Cons: "The plane got delayed on the runway and the shut the engines off so the plane got super hot, but even after we got up in the air it never cooled down. Normally I’m freezing on flights, but I just sat sweating this whole flight. It was terrible."

Pros: "Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom."
Cons: "Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate."

Pros: "The fact I arrived safely"
Cons: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"

Pros: "Seating was ok but had better for a premium coach."
Cons: "The tv screen. Touch pad was not working properly on both legs."

Pros: "Everything was great"

Pros: "We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!"
Cons: "window seat in back didn't have window"

Pros: "Wouldn't know wasn't able to make it to the flight"
Cons: "The fact that for the second time in 2 months Delta issues kept me from making my flight"

Pros: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Pros: "Nothing"
Cons: "I did not board this flight as the previous one from Tokyo was late by an hour. Delta did not do ANYTHING to help us pass immigration and customs the fastest possible way. They sent us with the luggage to another terminal and had no signs or attendants to tell us where we recheck the bags. In the end we were late for the flight but Delta did not care!!! They tried putting me on a flight to SLC with a connection! Overall, I am VERY unhappy with them! Zero stars is what they deserve."

Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Cons: "Nothing"

Pros: "Crew"
Cons: "Boarding process"

Pros: "Kept on time."
Cons: "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand."

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "on time, clean, prompt."

Pros: "great seats and the Biscoff cookies taste amazing and I had a great flight otherwise."
Cons: "sea salt and olive oil pretzels, which taste really bad and the plane didn't have in seat movie and game screens."

Pros: "The time traveled to get to my destination! It would not be my choice if I was to fly again."
Cons: "The customer service. The flight attendants needs to take some more training on how to provide a better service to paying customers. The seemed a bit unfriendly!"

Pros: "We got to board first"
Cons: "The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage"

Pros: "We had comfort class and it's very nice"
Cons: "Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident"

Pros: "Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service."

Cons: "We did not board at the scheduled time, although I believe we arrived on time. The crew was demeaning and singled out individuals who were causing the aircraft to not move. It was in a very pretentious manner, not like southwest personnel who have similar antics but with a playful tone. The plane is a small one where bags don't fit overhead and many head bumps occur. We arrived fine which mean the flight was successful but it was not very enjoyable."

Pros: "Space, seats, movies."
Cons: "I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good."

Cons: "Unexpected $100 baggage fee for second checked baggage"

Pros: "Small plane, decent space, short flight."
Cons: "Legroom."

Pros: "Fantastic crew!"
Cons: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."

Pros: "Very good customer service on flight. Love the way they treat their customers."
Cons: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."

Pros: ",Crew was amazing, took extra care of passengers.Very polite and friendly."

Cons: "Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination"

Pros: "Service"
Cons: "Boarding"

Pros: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Cons: "For business class the food could be improved."

Pros: "on time, great cabin crew"

Cons: "Our flight was cancelled by the airlines due to mechanical failure. Told us to go home and wait for email on what to do. No compensation"

Cons: "There was hardly any communication about the delay."

Pros: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Cons: "Nothing"

Cons: "Not entertainment at all"

Pros: "Great crew. Ontime. Great online check in process."
Cons: "When we got off the plane in Frankfurt, they put us in shuttle buses to take us to the terminal. My wife and I got separated and were on different buses. The two buses took us to different terminals, despite airport staff assuring us that there was only one drop-off point for the shuttles. If there was a sign saying which terminal the shuttle was going to, it was not clear."

Pros: "Nice big plane, good/frequent beverage service."
Cons: "Didn’t arrive on time. Breakfast was weird and flavorless."

Pros: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Cons: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Pros: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Cons: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Pros: "Pleasant flight all around."

Cons: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Cons: "Everything was great except the seat is about an inch too close"

Pros: "Caring staff, nice TV screens, good food."

Pros: "crew was friendly . . early arrival to Munich. .no issues"
Cons: "not really an adequate amount of legroom for a 6'+ man"

Pros: "Great service from a super crew. On time."

Pros: "Boarding, seat and crew"
Cons: "Movies selection and audio offers"

Pros: "The downstairs lavatories are genius!"
Cons: "Nothing!"

Pros: "the two older female stewards spoke slow enough so I could understand. The customer service rep in the lobby was always friendly, knowlegeable and able to help me. For example, I did not know, when boarding, if we had to show our passports, but I asked him and we did not. I did not grasp the five levels of boarding he mentioned. I knew our group was not handicapped and we were economy, but I did not really know if we were group 4 or 5 to board."
Cons: "There was one female steward who made me take my carry on bag from the upper deck and store it below my seat so another lady's much, much larger bag would fit. Her bag was so large, I can't believe it met the standards. On the other hand, this procedure may be the way things work out,for the good of everyone, but it came as a surprise to me. To accomplish the task, she even asked another female to move her carry on from the rack above her to another several rows down. This lady's hair was too big for such a small plane. She talked way too fast in the first monologue. The plane seemed cheap and the sub airline had an air outlet that would not turn off and leaked with water mist. There was an air conditioner that also had a water vapor leak overhead, which my son said was a 'strip' which he could not control. We were seating in the back row. We noticed the plane was operated by Mesa airlines and the plane was assembled in Brazil, giving me a feeling of excessive cost cutting. Also, the pilot had an accent that sort of added to the 'Brazil' thing that he was not a native English speaker. However, he had a good landing at Atlanta near midnight. I did not feel I was on a real 'United' Airlines flight."

Pros: "Everything was great, the entertainment, comfortable and the staff was really kind"
Cons: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"

Pros: "The overall feeling of this flight was 'relaxed'...after getting over the fact, that this was a huge (two story) airplane. Short flight from Denver to Frankfurt...only 8 hours:)"
Cons: "I would have loved to be offered eye shades and ear plus, since most passengers watched movies and i wanted to sleep:)."

Pros: "Friendly crew"

Cons: "Boarding"

Pros: "The boarding was fast and efficient, and the entertainment system was modern."
Cons: "The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m."

Pros: "We were well taken care off for a short flught"
Cons: "Nothing really"

Pros: "Everything"

Pros: "Everything else"
Cons: "Boarding was even more chaotic. No clear signs for premium economy."

Pros: "Solid selection of new release films."
Cons: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."

Pros: "Excellent, helpful steward."

Cons: "Uncomfortable seats, cramped legroom, and a screaming toddler for several hours nearby."

Pros: "Excellent service all around"
Cons: "They don't board with any structure. It is a big free for all."

Pros: "Lufthansa - The best."

Pros: "Entertainment choices, flight crew, terrific seats"
Cons: "Think boarding process would be so much smoother if you went from the rear of the plane to the front."

Pros: "Crew onboard was attentive and helpful."
Cons: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."

Pros: "Excellent service. Excellent food! So thoughtful."
Cons: "Seat is not premium."

Pros: "everything except the fact that no explanation was given why the plane was delayed by an hour and a half"
Cons: "Food was not very good for a few euros mote per passenger food could improve a lot"

Pros: "On time, fast boarding"
Cons: "Food. Couple of screens not working."

Pros: "Cleanliness. Crew members were up and doing. Very efficient."
Cons: "Food needs an upgrade."

Cons: "Very tight connection and a long distance between gates. Advising customers of this in advance would be helpful."

Pros: "good"

Pros: "The crew was personable"
Cons: "Not enough recent television"

Pros: "Easy boarding, except for delay leaving Munich. Crew was very accommodating, saw to every need I had. Entertainment made the 8 hour flight seem to go by faster."
Cons: "Food was not tasteful or enjoyable."

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Asia to Alabama

Airlines flying from Asia to Alabama have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Asia to Alabama

Mandatory masks

Masks required on board, masks provided on flights from Asia to Alabama

Social distancing seating

Middle seats unavailable to book on flights from Asia to Alabama

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Asia to Alabama

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