On your way to Portland, you’ll fly out from Aspen Pitkin County. You’ll be landing at Portland.
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Cons: Food and rough flightRead more about United Airlines
Cons: Food and rough flight
Cons: Free wifi
Pros: One attendant did it all. And very well. Impressive.
Cons: More snack options.
Cons: Probably nothing
Pros: Check in and departure very quick, efficient and professional.... very intuitive and helpful when observing that customer is in need
Cons: From a customer service standpoint, I Would lower or not charge business or first class rates on a jet in which the seats for the above mentioned clearly have no physical distinction from those in economy class. Just a thought.
Pros: The crew was fine.
Cons: United is consistently late and unhelpful with addressing travel delays. The first leg of my flight was delayed which would have caused me to miss my connection. United staff could not have been less helpful. In the future, I will try to avoid flying United wherever possible.
Cons: Long delay.
Pros: Very annoyed with the direct tv. No gluten free option for food/snacking.
Cons: comfortable seating. nice staff. on time flights.
Pros: Again, on time and great crew.
Cons: United Express flies out of Terminal A at Newark (EWR) and routinely they do not have Precheck lanes open. Despite flying on the Saturday after Thanksgiving they only had one mixed security line open. When I asked TSA they said they simply weren't staffed to have a Precheck line open. Everyone was working diligently but this happens every time we fly United out of Newark. Traveling with 2 small children it is incredibly frustrating to have to go through the full security line, take off our shoes, and take all of our electronics out of our bags.
Pros: I got to my destination and didn’t die.
Cons: Poorly marked gate. Late boarding time. Sat on shuttle for 20 minutes before they took us to the plane. Then we sat on the plane with the heat blasting and no air available. Flight was delayed due to maintenance.
Pros: Left and arrived on time. Great flight attendant.
Cons: Leg room was barely sufficient to open and use my laptop.
Pros: A FUN HAPPY TIME AS THE CHAPS WHO SAT EITHER SIDE OF ME WERE CHATTY AND HUMOROUS - THEY WERE HAPPY THAT COLUMBUS DAY WAS TO BE CELEBRATED THIS PAST MONDAY AND WHEN I TOLD THEM I WAS TO CELEBRATE CANADIAN THANKSGIVING WITH MY SON AND HIS AMERICAN WIFE AND THEIR 2 CHILDREN - WELL LET'S JUST SAY THE 3 HOURS OF THE FLIGHT FLEW BY. SMILE
Cons: Late departure; tiny, smelly plane; cranky flight attendant.
Cons: No outlets or entertainment
Pros: Nothing really. I'm glad Delta, Virgin, and Southwest have direct flies now so I don't have to deal with the worst airline in the history of humanity,
Cons: The worst support and irresponsible system canceling my seat and no support
Pros: That my suitcase was stowed
Cons: Waiting 11 hours for the flight
Cons: They could have used the bathroom to stuff a few more people on this flight. Whoops, no, bathroom not clean. Tray broken on seat. Seated in last row and asked to close bathroom door of it opened during takeoff. Seated next to very large passenger who wanted to share my seat. Sat on tarmac for 30 minutes waiting to take off. For this, I paid $650.
Pros: Not really impressed
Pros: again we flew business class
Cons: A waste of money for business class as it was no better than business class 30 years ago. Slightly wider seats with a little more room, but there was no entertainment and the food was awful
Cons: The baby crying!
Pros: Flight attendant noticed my husbands t-shirt from Galveston and talked briefly about it. Smooth flight.
Cons: Since it was a smaller plane the seating room was tight.
Pros: pleasant staff at terminal
Cons: notified at absolute last minute that flight was canceled with no weather related cause. Airline knew ahead of time as aircraft did not arrive. poor communication overall.
Cons: Although the flight was scheduled to depart quite early, it was delayed twice. Weather was good, but incoming flight was late. Then there was no cabin attendant-40 minute delay. Few amenities in Terminal A of JFK.
Pros: Flight was cancelled twice. United lied about luggage. Had to purchase toiletries and hotel room.
Cons: United cancelled my flight. Terrible customer service
Pros: Great in flight service. On time. Easy upgrades using United mobile app.
Pros: Flight attendants were nice.
Cons: On LAX tarmac for 40 min. Food awful
Cons: The gate agent for United at Newark was very rude and dismissive. Would not answer any of my questions or anyone who attempted after me. His attitude was very poor and seemed to not care about his job. Plane was late arriving in Portland Maine.
Cons: The flight was fine, but my flight was cancelled on the 29th and the agent who helped rebook my flight was abrupt, then I get to the airport on the 30th and the flight is delayed another 2 hours. Of course it was all "weather" related, so no help from the airlines. I'm not a satisfied customer. I would have flown Delta if it was possible.
Pros: On time....
Cons: Bigger plane than usual..
Pros: Our connecting flight was more comfortable than flight from San Francisco
Cons: Delay because of change of plane and 3 gate changes
Cons: The pilot speeding up and then putting on the brakes time after time on flight from Norfolk 10:30 am to Dulles today. Very rough flight and it was beautiful smooth air today. I'm a private pilot and could not figure out what was going on,
Cons: Long wait on the plane on the tarmac.
Pros: Flight attendant very friendly and helpful Seat row layout of 1 and 2 On time Legroom adequate Smooth flight
Cons: Cabin temperature became too cold Seats small Engine noise drowned out announcements of pilot and flight attendant Narrow uneven disembarking ramp at Portland Jetport Lack of clarity about flight gate in Newark. I checked in at Terminal C and had to take a shuttle bus to Terminal A
Pros: On time quick flight.
Cons: No legroom, snack a joke, no entertainment.
Pros: Flight staff was wonderful.
Cons: Newark Airport. The terminal was probably 60 degrees. Navigation signs were the least helpful of any airport I've flown out of or into.
Pros: Finally arriving at the destination.
Cons: We were stranded in Newark with little to no air conditioning in 90 degree heat. Our flight was delayed 9 HOURS. I lost an entire day of my family's vacation because of United Airlines and their massive blunder. They said it was because there was no air conditioning, but at the same time they said their crew clocked out and we had to wait for new personnel to man the plane. I find it hard to believe that this couldn't be foreseen and avoided. By the time we finally got our crew, we then had to await for a storm to pass, and then 40 other planes had to take off first. All United offered in apology were $10 vouchers that expire in two days, and a free drink on the plane.
Pros: On time and friendly to Portland as always.
Cons: Please read above--I was standing at the gate waiting to board when the gate rep told me and another passenger there was only one seat left--on a flight I was confirmed on! The other passenger said he had a family obligation and the rep handed him the last ticket before I could get a word out. I felt so disrespected and like my business and money meant nothing to United. Then began my saga to get to Portland. Unbelievable.
Cons: Upon arrival the flight attendant left me stranded on the tarmack without a wheelchair for 20 minutes. I have serious balance issues and was terrified. My connection was very tight and I barely made my plane to Portland. The pilot finally saw the problem and got the assistance I needed. This was the most frightening wheelchair experience I have even had.
Pros: I wish I would have caught her name but the staff member at the boarding gate was fabulous! She is someone I would want representing my company.
Cons: The wafer served with the beverage & my seat assignment stunk.
Pros: I had no complications before/during this flight. It was as if the air travel angels were smiling down on me, making little decisions like, "Sure. Give her that rare luxury of having no one sitting beside her... twice in a row. And toss in not one, but two of those United Airlines cookies." (Those cookies are sooooo good.) Really, at the moment, I can think of nothing anyone could've done any better.
Pros: There were empty seats and the very polite flight attendant offered for me to move without me having to ask.
Cons: I arrived at my final destination and walked to baggage claim. I was just standing there waiting when a young girl walked by me in a uniform and said rudely and almost annoyed, "do you have a question". I replied that I was waiting on my bag. She then said these are it and I said so my bag has been lost? Without any empathy AT ALL she again, rudely and now most definitely annoyed said Do you have your bag tag? I said yes and she proceeded to walk away to a corner office. I assumed I was to follow. She took my tag, no communication at all from her, I said what are you doing and she replied I have to file a claim. She then proceeded to tell me that Newark Airport was horrible and never travel through there if I know what's good for me. This was extremely unprofessional. I was simply wanting some guidance from her on what to expect etc. I had to ask her what my next steps were. She handed me a flyer and said if I had any questions to call baggage information listed on the pamphlet. I left. The next day at about 1 p.m. I called the number and the update said my bag had left the airport and was out for delivery. Keep in mind that I had to work the next day after the airline losing my bag and had to purchase shower items etc due to them being in my lost bag. Portland jetport and my home address is less than 40 minutes apart, yet my bag did not arrive at my home until 8:30 p.m. and I'm also not confident it would have ever arrived because I called around 7 p.m. and spoke with someone who called the delivery service to ask their ETA. I paid $25 to check my bag and yet it was lost. What did I pay for?! If I can help it, I will NEVER fly United again and I'll be certain to tell everyone I know about my experience with this airline.
Cons: Deverted to Newark to get to portland
Pros: Very polite, upbeat crew
Cons: Newark airport a mess!
Cons: This flight was cancelled and the later flights to Portland were all full, so I was offered a flight to Boston instead, with no refund for the bus ticket from Boston to Portland, and of course my bag did not arrive with me.
Pros: Not much to say about an hour flight. Coffee could not be served due to weather conditions, not airlines fault.
Pros: The staff were friendly except when they threatened to kick people off who had large carry ons.
Cons: The staff threatened to kick us off the first plane from aspen to Chicago because the plane was booked for every seat and overstuffed. The staff said if we couldn't fit our carry on onboard then we would have to take the next flight out which there wasn't one because of a snowstorm. The carry on was a regular backpack and almost didn't fit in the tiny space available for us. Also when we were on the plane the seats were made out of legitimate plastic and hurt my back on the 3 hour plane ride, and the space between seats was so cramped my legs were pushing up against the seat in front of me and I'm only 5'10" so that's going to be hard for your 6'0" and higher people. Also the plane lost my $800 snowboard and sent it to denver instead of Birmingham the kiosk service person has one job it's not that hard to stick on "Birmingham" on the label. I think I deserve a refund for this flight.
Pros: Very punctual, arrived before time to connecting flight. All great
Airlines flying from Aspen to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Aspen to Portland
Masks required on board, masks provided on flights from Aspen to Portland
Social distancing seating
Middle seats unavailable to book on flights from Aspen to Portland
Testing for antibodies, testing for symptoms for flights from Aspen to Portland
Waiving of change fees. Search flexible flights from Aspen to Portland