This flight had the most beautiful stewardess I have seen in all my travels all over the world.
Pros: "Plenty of space since flight was empty."
Cons: "I have flown Alaska many many times and this was by far the worst service I ever received. The flight attendants were so very inattentive. I actually had to take my garbage, plastic cups and recyclables to the back where the flight attendant was sitting down, reading a magazine as she was eating her yogurt. I asked her if I could dispose of the items and she reluctantly answered without taking her eyes of the celebrity gossip magazine ... really??? Omg!! I couldn’t believe it!!"
Cons: "Flight on time and not wait 30 min on the runway to get to a gate once landed"
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Pros: "Cool to get bonus points for the trip"
Cons: "Would have been nice if flight attendants walked the aisle regularly during the red eye flight, I was very thirsty and in a window seat with 2 sleeping people..."
Pros: "The seat was nice."
Cons: "Offered water or Orange juice in a can due to a short flight. I may recommend no canned orange juice, due to the quality ingredients and something more freshly squeezed for health benefits. And offers coffee or tea."
Pros: "It was a quiet early morning flight that went smoothly."
Cons: "There could have been more leg room provided for the aisle seat passenger."
Pros: "Crew were very attentive and hospitable to the crew. I have been flying ASIANA many times and enjoy the flight as well."
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Cons: "They shouldn’t charge for snacks and offer some form of entertainment in an almost 6 hr flight."
It was fine. I didn't love the food but it was at least a real attempt at serving a meal, unlike my earlier flight from Nashville to Dallas.
Pros: "Nothing"
Cons: "I paid additional money for 3 seats together, when I got to check in I was told I cannot do that. I had to sit separately from my children. I was sat next to an obese man. I kindly asked the flight attendant if I can take empty seat across the aisle from me and was told no without a reason. I thought we were doing social distance ,but apparently not. As for there earlier claim of no 3 seats available next to each other .. it was obviously a lie because the seats just across from me where empty. I hope not to fly on American Airlines again."
Pros: "Great crew, clean plane"
Cons: "Plane was late getting in so boarding was an hour late"
Cons: "First time wearing face mask all the time. It was okay."
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "The crew was nice"
Cons: "There was maintenance happening on the plane after everyone boarded. It was a long wait on the plane and it could have been better if that was done before boarding."
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Great crew made the trip pleasant."
Cons: "Aircraft had no WiFi, broken tray table and was pretty worn."
Cons: "The flight was delayed for approximately 3 hours for mechanical problems."
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Cons: "The flight was delayed over an hour. Because of that, I missed my appointment."
Pros: "Not much"
Cons: "Small seat for first class; no inflight entertainment; terrible meal; lost baggage."
Pros: "Never made it."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?"
Pros: "We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future."
Cons: "Everything"
Cons: "Service for people not able to sleep on the long haul"
Cons: "My name was on both reservations, i did not notice this until my wife and i tried to check in. They would not change the name on one of the tickets to my wife, Kathleen. So we had to cancel the entire reservation. I have trip insurance with Allianz, and am trying to get a refund for the tickets. If"