Pros: "Food and drinks!"
Cons: "Nothing, it was great"
Cons: "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."
Pros: "The crew"
Cons: "The kosher food"
Pros: "Crew was amazing—efficient and kind. Loved the seat space"
Cons: "Nothing. All good"
Pros: "The best landing of a commercial aircraft I have ever experienced in my 74 years and in half a century of flying across the globe, took place in arriving at the Madrid airport with this Aegean Airlines flight. I had to ask the airline hostesses the names of the pilot, and they were two pilots flying"
Pros: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Cons: "See above."
Pros: "Seat comfortable."
Cons: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Pros: "Good on business class was amazing and the staff was always ready to help with any questions."
Cons: "Flight was delayed twice and because of that the airplane was not as clean as it should of been"
Pros: "Ground crew and cabin crew were very helpful and efficient"
Pros: "Aegean is a fine airline overall"
Cons: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Pros: "The crew was nice, friendly and helpful."
Cons: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Cons: "Boarding could have been handled a bit better. We were told our suitcases could not be carried on as they were too big, but we saw other passengers with luggage just as big but they got to carry it on. They didn't charge us for checking the bag which made the issue less irritating."
Pros: "Crew was helpful and polite"
Cons: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."
Pros: "We didn’t crash."
Cons: "Everything else."
Pros: "Seats and the leg room"
Cons: "Vegetarian food"
Pros: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Pros: "The food, crew was nice and polite."
Cons: "Didn't have any entertainment"
Cons: "We didn't have enough time to get to our connecting flight. We were confused and had to run the whole time. We just made it."
Cons: "I'm a photographer on a 3 week trip. I have luggage. Unless you take the ferry, there are limited airline options to Cyclades. Aegean really doesn't want you if you have luggage. Felt like I was being scolded. True, I'm trying to be frugal and avoid a big investment in shock-proof luggage and/or checked baggage fees, but as long as it fits under my seat, what's the big deal? I'm sure I easily weigh at least 70 pounds less than the person sitting next to me, so the extra 4 kg in a backpack that I (female) can personally carry shouldn't be an issue. Then, there's no jetway. You leave the gate to board a bus that takes you to a plane on the tarmac where you must climb a rather large flight of metal stairs. Reverse direction, It takes quite some time and a few crew members to assist those with disabilities to deplane. All the time the rest of the passengers are waiting in the bus to get to their connections. Would only ever fly this airline again if it was the only option to get where I want to go."
Cons: "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."
Pros: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Cons: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
Pros: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Cons: "Had to put my carry on luggage far from my seat since there were too many people with carry on"
Pros: "This flight was great."
Pros: "No surprises. Routine flight."
Pros: "The crew"
Cons: "The changes in gates"
Pros: "We were given a meal"
Cons: "The meal wasn't very good"
Cons: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Pros: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Cons: "I loved the service during the flight and I can't wait to fly Aegean again!"
Pros: "Surprised to have food."
Cons: "Plane was very hot boarding. Here was not organized boarding."
Cons: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Pros: "Very bad"
Cons: "All the team"
Cons: "baggage fees were totally unreasonable high"
Pros: "I love airlines where you can drink wine with your food."
Cons: "Everything was good."
Pros: "Clean, smooth, on time"
Cons: "Food was not interesting"
Pros: "the service food and punctuality"
Cons: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Pros: "Quick smooth and efficient with two exits at landing."
Cons: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."
Pros: "The flight was great. The staff was nice. Everything was great!"
Cons: "I didn't realize that we could of brought on our bags for free."
Pros: "I was surprised about the food, it was exellent."
Cons: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"
Pros: "The flight crew were very friendly and gorgeous!! And short flights!!"
Cons: "The boarding process was a little unorganized."
The boarding crew was rude, everything was disorganized with lack of information.
Delayed flight, it is noticeable airplanes noticeable aged
New 737 and seats too confining
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Crew were great"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Cons: "There was no wifi on flight"
Pros: "Good for both."
Cons: "Bigger seats."
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Crew was good"
Cons: "No reading light in my seat..."
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Nice people and good service"
Cons: "Not much"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "The flight was great."
Pros: "Good multi media access and content"
Pros: "Comfort economy well worth the extra."
Pros: "Everything. Staff incredible."
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Cons: "The bags where damaged from the staff"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Cons: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."
Pros: "Comfortable, on time, smooth boarding"
Pros: "Nothing, pretty much"
Cons: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Pros: "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Cons: "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."
Pros: "WeII, I didn't die."
Cons: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Pros: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Cons: "The selection of movies . Very poor . What entertainment?"
Cons: "My bag making it to my destination not broken."
Cons: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Pros: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Cons: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"
Pros: "The crew was friendly."
Cons: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"
Pros: "The crew is fantastic team,Dana is the best!Thank you"
Pros: "Crew is fantastik,Dana is the best"
Cons: "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."
Pros: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Cons: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."
Pros: "Comfortable seats"
Cons: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Pros: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Cons: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."
Pros: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"
Cons: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."
Cons: "Arms rest are pretty small"
Pros: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Cons: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"
Pros: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Cons: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"
Pros: "Quick and no fuss"
Cons: "No food and entertainment didn't work"
Pros: "Departed and arrived on time despite boarding chaos."
Cons: "What was that stuff they served us to eat?"
Pros: "New plains, great crew, on time. Quick check in, great price."
Cons: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."
Pros: "I like it was fun"
Cons: "I liked everything"
Pros: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"
Cons: "No entertainment No food for vegetarians"
Cons: "Not possible for online check-in"
Cons: "Afrer a day I am still in Pittsburgh!!!"
Pros: "Quick flight"
Cons: "Time it took to board and leave"
Pros: "Easy check in, flight was on time, crew were nice and free meal and drink."
Cons: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."
Pros: "As mentioned many times, they are more professional than JAT, but still looong way to go."
Cons: "They upgraded their system, but it fails when it comes to payments. They should definitely replace turbo props with jets."
Pros: "crew was great , very friendly"
Cons: "tv sound didn't work"
Cons: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."
Pros: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Cons: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."
Pros: "The food was good as always, the crew is nice."
Cons: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Pros: "Very responsive and real meal for short flight!"
Pros: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."
Pros: "Flight crew are nice, reasonable service during flight"
Cons: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."
Cons: "Long Layovers"
Pros: "Good food, skillful pilot"
Cons: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."
Pros: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."
Pros: "Food and comfort was good for the price."
Cons: "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("
Cons: "The landing was very hard."
Pros: "Nothing Horrible service"
Cons: "The customer service. The flight attendants have no respect"
Pros: "Got from point A to point B alive and intact."
Cons: "I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap..."
Pros: "Nothing to tell seriously"
Cons: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Cons: "Everything excelent"
Cons: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Cons: "they could offer at least water “on the house”"
Cons: "Delay in boarding, extremely slow."
Pros: "Crew is very nice and friendly"
Cons: "Not enough legroom"
Pros: "Friendly staff, clean olane."
Cons: "Going back and forth to pay for extra luggage."
Pros: "It got me here in one piece"
Cons: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Pros: "Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete."
Cons: "The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in."
Pros: "Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly."
Cons: "Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable."
Pros: "The crew was so nice."
Pros: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
Cons: "Lack of entertainment on the flight."
Pros: "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."
Cons: "The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline."
Pros: "Excellent price with good crew and good equipment"
Pros: "New plane"
Cons: "They had cancelled our flight and we almost miss it"
Cons: "No free water , snack"
Pros: "What did you like? Price"
Cons: "1. Check-in Agent was rude. 2. Carry-on bag were taken at the Check-in Counter without my permission - and checked through to destination. The carry-on contained an iPad (still in the 'On' Mode) as well as diabetic medication and foods. 3. Flight left an hour late but passengers were not given updates until 15 minutes before we were able to leave. 4. Not much in-flight service and noone came by to collect garbage, empty water bottle, etc."
Pros: "Unexplained lateness and slow boarding process but otherwise good flight"
Pros: "everything was smooth and very convinient"
Cons: "there was no drinking water (unless you buy)"
Pros: "Comfortable seating and pricing"
Cons: "There was nothing I didn’t like. All was as I had expected"
Cons: "Waiting for suitcases"
Cons: "No room for long legs, reclinable seat in front of me"
Pros: "it got me there"
Cons: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"
Pros: "Well organized at terminal. Note bag check not available until about 2 hr before flight. Check your ticket. Baggage was out fast. Flight on time."
Cons: "Single line for bag check, by flight, so took a while. Still plenty of time. Charge for each checked bag."
Pros: "Excellent choice of food"
Pros: "Interior lighting"
Pros: "- fast two door boarding in Santorini - successful take off, landing"
Cons: "- zero accommodation + slight scorn for wife's cashew allergy, sigh. Other crews have been good, but not today's - very tight quarters for someone 6'2"/220lbs. Smaller configuration than other 747-800s - no on-board entertainment options with transavia."
Pros: "Crew was friendly"
Cons: "Flight was 1 hour late departing"
Pros: "Prompt and on time"
Cons: "I didnt get a receipt. It said 5 Euros on my receipt"
Pros: "No problems / smaller airport"
Cons: "Que up - many passengers not in line did not follow"
Pros: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Cons: "The flight got delayed and we didnt get notified"
Cons: "leg room in aisle seat"
Pros: "Fast, simple"
Cons: "Had to pay for water"
Pros: "Flight was swift"
Cons: "Difficult to find check in... airport support staff were not super helpful, Transalvia was helpful once I found them."
Cons: "Horrible customer service, old plane. Both flights were delayed. They make you pay for all the little things. Not worth the price."
Cons: "Waited 1 hour and 15 minutes just to get a boarding pass. VERY inefficient!!"
Cons: "No good gluten-free options for food. One can only eat so many peanuts and cheese."
Pros: "It was on time, orderly, everything went well. I like how you pay for weight not amount of luggage."
Cons: "There were no entertainment options."
Cons: "I tried to add a hold luggage in advance via the website but it stated that I had already one, so I didnt add it. Then in the check-in at the counter the girl told me I haven't had any, so I ended up paying 50% more."
Pros: "Amazing, nice aiecraft"
Pros: "Price OK"
Cons: "Baggage charge by estimates causes excess paid without refund or a high price T check in. Water should be offered not needing to be asked for nor sold."
Cons: "Terrible boarding after 2 hours."
Cons: "More communication from ground crew when boarding the bus to the tarmac."
Pros: "Fast boarding"
Cons: "Handeling of boarding passengers"
Cons: "Terrible service! Had to pay 50 pounds to check in bags, but didn’t get checked."
Pros: "Nothing, the most horrible airline with rude crew and unpredictable."
Cons: "At least be courteaous when your flight is delayed 3 hours"
Cons: "Both of my flights were at least an hour late"
Pros: "Cheap. Got me home safe"
Cons: "Cleanliness. Comfort"
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Pros: "Cheerful crew"
Cons: "Not waiting for 90 mins in Luton"
Pros: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Cons: "no further comments"
Pros: "Flight crew was very friendly"
Cons: "Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well."
Pros: "Good crew - efficient, polite and made the trip easy"
Cons: "The usual shennanigans being herded into a crappy space before boarding.."
Pros: "the entrance from front and back"
Cons: "Felt like we were being herded like cattle"
Pros: "On time, friendly, polished,"
Cons: "No offer of any refreshment"
Cons: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Pros: "The price of the flight"
Cons: "Flight delayed"
Cons: "Very long boarding, delayed flight"
Cons: "Cost way to much for checking a bag"
Pros: "It was a smooth experience."
Cons: "No USB charging port."
Cons: "I got much less than what i paid for. Never fly this airline again/"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "Dealing with being overweight Seating was a bit tight"
Cons: "First of all they charge you plenty for checked bags. They want you to pay on line. I tried and could not get it done. Not sure why it was just in a loop. So I paid close to 50 euros a bag at the airport. Highway Robbery in my opinion. They also charge 3 euros for a cup of coffee."
Pros: "The direct flight schedule from Naples to Amsterdam"
Cons: "Seats don't recline"
Pros: "Nice crew"
Cons: "Late for return and arrival flight"
Pros: "I enjoyed the Hummus and Falaffel wrap. Additionally the personal appearance and attitude of the flight attendants were great."
Cons: "Checking in for an EasyJet flight is always challenging because I travel predominantly on Delta(Sky Team) or American Airlines(One World) and I am Diamond Medallion or Executive Platinum respectively. I am allowed 3 bags at 70 lbs, however I am aware that most European Airlines only allow 23 kilos. EasyJet has lowered their allowance to 20 kilos causing me to have to repack in th middle of check in and move items over to my carry on. It is just a big headache and really puts a damper on the travel mood especially for the price of the tickets. Additionally the seats did not recline."
Pros: "Everything was perfect."
Pros: "Baggage drop off was super smooth and easy. Everyone was nice and carried a smile on their faces. I liked that bit."
Cons: "Boarding was late as flight was delayed about 30 minutes. I was asked to put my tiny cross against inside my carry on and that had to happen on the floor right before boarding. I guess I misunderstood but so did tens of other passengers. Annoying and very unusual. Never asked of me ever before and I'm a very frequent traveler."
Cons: "Extra costs for bag, ridiculously expensive. And, the bag drop process was a mess."
Cons: "Delayed over 2 hours"
Pros: "Cheap fare."
Cons: "I purchased a ticket for a day trip from LTN > AMS and was sold an overbooked ticket. While there were other options available, easyJet slightly undercut the competition to sell a ticket for a seat which they never indicated was standby. Since my trip was only for the day, taking the next flight half a day later wasn't a great option. I attempted to check in but was presented with an unhelpful error and then told me the situation at the airport checkin. Inside Luton terminal, there is no easyJet representative to speak with past the security checkpoint until you arrive at the front of the line for your flight boarding. The suspense and lack of service was unnerving. Some passengers might appreciate a small compensation for the inconvenience of taking the next flight. If you absolutely need to be somewhere, don't buy a last minute ticket on easyJet. They don't tell you if you're buying a real ticket or just a standby spot."
Cons: "The boarding process, especially in Amsterdam, is awful with people having to stand in a stairwell for 30 minutes"
Cons: "Really slow and chaotic boarding. Bad cabin crew"
Cons: "The airport staff clueless. The flight attendents were terrible, one guy wouldn't stop talking about himself and how great he was. the plane was cramped and smelled."
Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Pros: "EasyJet provided every service I expected, exactly as I expected it. Hardly able to complain after a very difficult day dealing with a different airline..."
Pros: "crew was nice kept us informed about delay"
Cons: "posted it was an hour late then immediately called us for final boarding everyone had to rush to the gate. then we sat on the tarmac for an hour."
Cons: "Boarding was a fiasco - with delays and crowding. And we paid for priority boarding but it did not print on boarding pass."
Cons: "After the plane left without me due to a security breach, I was made to buy a new ticket. I thought I could be out on standby, it wasn't my fault that the plane left without me after all, but nope, I had to spend TWICE AS MUCH on another ticket. The ticket agent said there were no seats because the flight was oversold but but that he would "take a risk" and book me for the next and last flight. There was a chance that after spending that money, I would get to the gate and have no seat. What a rip off! I eventually did get on the plane, only for us to sit on the tarmac. I will never fly easyjet again and I want a refund!"
Pros: "great no frills airline"
Pros: "The inflight crew were amazing!"
Cons: "The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience."
Pros: "Staff and crew were accommodating and nice."
Cons: "When we arrived at the airport the departures monitor did not list our flight for 10:15! They had another flight that was listed for 10:55. Ended up going to 3 different gates to finally find 2 agents that then walked us to the final gate. We then ended up waiting for another 30 minutes before boarding a bus that drove us 10 minutes to a completely different part of the airport where our plane was waiting. We then waited another 45 before we took off. Staff was very nice and could tell they were stressed but at least they didn't make it any worse."
Cons: "This is the only airline that counts the handbag as one piece of carry-on. Since I had my handbag and one piece of carry-on luggage (size and weight as required), I had to pay €60 to take my luggage in cargo, not even in the cabin. I'm very disappointed I paid for the luggage more than I paid for the airfare"
Pros: "That check in goes fast."
Cons: "I payed for extra room for my legs but I got a normal seat."
Pros: "It was a convenient platform and to the point."