Service over all
Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal.
Excellent staff, everything very clean, smooth flight, good movies.
The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so
There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense.
Seats are not comfortable you end up with bad neck pain
Same reason as above.
I can’t say enough about the Lufthansa staff- we ran to our gate because our connecting flight was late, and we were greeted by a warm and smiling face who said “It’s alright, don’t run, take your time, we’re waiting for you.” Onboard the crew was phenomenal- Every. Single. One. I have always felt as a burden to crew if I asked for extra water or an extra blanket- not on this flight, not with this crew. They came around multiple times per hour during an 8hr and 20min flight, offering various beverages and checking on everyone. I can’t thank them enough for how caring they were to everyone on board. The captain as well was very professional and had a kind spirit when he spoke. Best experience I’ve ever had- (and I travel multiple times per year!)
Fight attendants' courtesy
Less movies (Hindi) and economy seats aren't as comfortable as emirites.
boarding area was bit confusing
1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!
Although the crew was quite nice, one crew member was kind so-so.
Worst customer service.
Took them too long to pick up the trash ...
The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job.
One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there.
The flight was comfortable and the entertainment was good.
There are not diverse food choices
|Flights Arrive in||Naples|
|Flights Depart from||Atlanta Hartsfield-Jackson|
|Airlines||Turkish Airlines, Lufthansa|
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