Great choice of entertainment, crew was very fun! Food was good. Nice leg room at my seat. Carry-on compartments are very high in these planes, great for tall people, one can actually stand without hitting the head.
I could not select my seat (for free) at booking. Later I could not checkin via internet on my mobile, I needed the APP but couldn't download it (not enough battery at the time), consequently I had to take seat given at checkin at airport but attendant kindly found me a seat that was best in what was left on a fully booked plane.
Very friendly staff, speedy boarding, nice comments from the captain.
there were extra blankets.
Cold air blasting for 8 hours.
We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline.
Friendly, courteous crew
Seat dimensions seem to have shrunk noticeably. Very little leg room
Tudo conforme esperado em um voo da Delta.
Nada a reclamar.
Beautiful plane, great entertainment system, two bathrooms for economy class, decent food
Good service, more leg room than American Airlines.
Everything was good.
Ice in the morning in Atlanta and Delta cancels my 6pm flight to Atlanta leaving me no flight home that night.
|Flights Arrive in||Papeete Faaa|
|Flights Depart from||Atlanta Hartsfield-Jackson|
|Airlines||Air New Zealand, Delta|
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