I was told i could check in on my phone by a frontier clerk I did so when i got to the from of tsa they said i could not board with that so i needed to go to get a ticket and when I did they would not print my boarding pass as it was "too late" after going thru the tsa line.....I needed to rent a hotel in Atalnta at my cost and fly into Laguardia istead of Trenton NJ this was the most horrible experience I have ever had in my traveling life
Got charged $105 for 3 suitcases that the Web site made you feel you had to do. Then we realized everyone else carried their carry - ons onto the plane for free. We feel we got ripped off.
When you pay for a discount airline you should not expect lazy boy recliners and 5 course meals. You get a seat and some pleasant people guiding you to it.
It is now 2016 (almost as I write this). They need to have some sort of power port on ALL planes. Like a charging station, but I'd suggest one that can be swapped out with changing technology. Right now, a USB charging port at each seat would make flights more productive. On board wi-fi would also be a welcome amenity.
Once we were on the plane, all was well. I liked the seats, I'm short and the seats were short which means my feet touched the floor which means I was more comfortable. Good lower back support. In Trenton shuttle to far away parking lot came right away which was GREAT!
No pilot for hours = delayed flight. Long wait in terminal. Not nearly enough plugs for charging electronic equipment. Online choosing of seats confusing -- why pay more $$ to choose seats? Didn't I buy three seats? Not told that we would be landing on tarmac and not attached to terminal, so had to walk outside in the cold to get to terminal in Trenton. Would have like to have known before I got off the plane.
Flight was very fast .. Only good thing I can say about Frontier.
They charger for everything, I can t believed they dont even provided you a bottle of water for free.. They are not organizer, almost lost my flight since they were change gate like crazy and not informing the travelers... Customer services at the tickets counter and at the gate
are VERRRRYYYY BAD.
Cant believe a carry on cost more than a luggage..
Frontier must change in everything in order to received good reviews..
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