Flight was okay. Short enough that small space was manageable.
Would have liked in flight entertainment
Very friendly staff, speedy boarding, nice comments from the captain.
All the staff were in the lounge meaning paid users were turned away. Upgrade denied by staff working in lounge because all staff had been allocated the business class seats. Staff should be bumped for paying airpoints members.
The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!
They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that.
a) My vegetarian meal the I specially requested. b) The customer service on the phone, before my trip in California and the customer service of the flight attendants on the two flights of my trip. c) The blanket and pillow every passenger was offered on the long-haul flight from San Francisco to Auckland. d) The pilot or pilots handled the small amount turbulence we on the plane felt well so I did not feel uneasy at those times.
For an economy class series of trips, I have nothing bad to report.
The first. Captain flew brilliantly or however many there were
During the international flight a lot was not healthy. The crew were disinterested in the work in economy class with the exception of a very helpful young man. The announcements couldn't be understood, the speakers crackled so much and the stewardesses spoke in very heavy accents. There was still debris from the previous flight in the seat holders. The entry into the plane smelt unfresh . The TV. Programming was limited and often did not work. Overall it was a flight that lacked international standards. The final flight to cape Town was excellent. I was going to write you a letter. We are capable of much higher standards and I felt ashamed. The international flight to Perth was better but the flight back from Perth was not good. Every flight should be welcoming and helpful. The attitude and involvement of flight crew makes or breaks the journey even if the craft is old and not perfect With regards eva young and trusting that this review canbe of help.
Difficultly making pre flight seating arrangements and checking in. Food was terrible compared to other airline food standards. Service was not friendly compared to prior virgin flights.
Flight was on time
All food had to be purchased and there was no WiFi
Flight was on time
All food had to be purchased and there was no wifi
The Virgin Airline does a GREAT job of making flights "top notched!" We've flown both Virgin America & Virgin Australia and found both to be both comfortable and entertaining. The food was tasty and filling and came at good intervals. We loved the "free" wine served with our meals! Keep up the good work!
I'd like more choices in the music department. Some blues, light classicals, smooth jazz, etc.
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|Flights Arrive in||Wellington|
|Flights Depart from||Atlanta Hartsfield-Jackson|
|Airlines||Air New Zealand, Virgin Australia|