United Polaris offers lie-flat seats and Saks Fifth Avenue bedding for enhanced comfort.
United's Economy Plus provides up to six inches more legroom than standard economy seats.

| Low season | November |
|---|---|
| High season | June |
| Cheapest flight | $459 |
Direct departures
Auckland Intl to Houston George Bush Intcntl
Monday
Air New Zealand
Air New Zealand
Wednesday
Air New Zealand
Air New Zealand
Thursday
Air New Zealand
Air New Zealand
Friday
Air New Zealand
Air New Zealand
Sunday
Air New Zealand
Air New Zealand
Direct returns
Houston George Bush Intcntl to Auckland Intl
Monday
Air New Zealand
Air New Zealand
Wednesday
Air New Zealand
Air New Zealand
Thursday
Air New Zealand
Air New Zealand
Friday
Air New Zealand
Air New Zealand
Sunday
Air New Zealand
Air New Zealand
The food was not as good as Air New Zealand. The veg pasta was pass-able but the veg cibotta sandwich was dry, hard and not up to par. The coach staff were attentive and accommodating.
The food was not as good as Air New Zealand. The veg pasta was pass-able but the veg cibotta sandwich was dry, hard and not up to par. The coach staff were attentive and accommodating.
Air conditioning was turned to the wrong setting. Way too hot. The entertainment system kept resetting and didn’t work half the flight. Said something to the crew. They didn’t do anything to help. Plane had a mechanical problem that resulted in 2.5 hour delay. Boarded the plane, had to disembark and get back on.
Flight was delayed by 2 hours. Got lucky that i had a long connection, else would have certainly missed my connecting flight. Food is just okay, specially the breakfast is worse . Asked for water 30 mins before landing, the response is that we are landing so everything is packed . I guess traveling in economy that’s what we get. Probably business class passengers would get a different answer. Only good thing is that wifi service is available from auckland to lax for most part Next time will try united or American and then compare.
I was trying to get confirmation on if my luggage was going to be moved to the earlier flight (I requested standby to get home earlier) and was unable to get help from those working at the counter. The request to be moved to an earlier flight was handled smoothly through the app and appreciate the ease of the request.
They are my favourite airline in the world by a million miles.
Do the bumpy weather the whole trip they were very few times when the seatbelt sign wasn't on
Great except paying $240 usd for 2 pounds over on a checked luggage. Outrageous.
Kayak did not propagate my United miles account and I had to manually get credit.
Nice friendly staff and crew. Love the 787 flight. Get meals and lots of drinks!
Service was excellent and they’re very helpful and nice