Pissed to be charged 60 dollars for a carry on briefcase. Fuel costs are down its about time these airlines stop gouging us. I try not to fly Frontier and this reminded me why.
Your flight crew on this flight was absolutely amazing and professional. I fly quite often and this was my first trip flying Frontier Airlines and I was not disappointed. I would like to say a special shout out to Stacy who was amazing at her job and very professional. It's refreshing and nice seeing somebody who actually wants to be there and enjoys their job. Please pass on my gratitude to Stacy as it awesome flight. Go as far to say give this woman a raise! Thank you very much I will definitely fly again.
Getting off the plane seemed like it took forever but honestly no complaints other than that. Thank you.
Very cramped leg room, seats unable to recline and seats were paid to be upgraded. Nothing offered (water, soda), without cost. It cost more for a carry on than to check luggage. My first time flying on Frontier and I will not fly with them again.
Flying from Denver to Houston I didn't need to pay for a carry on bag because I was told my bag would fit under my seat (and it did). On my return flight was told by the (unfriendly) staff member that I needed to place my bag in this VERY small contraption and if it fit I would not need to pay for my bag. Unfortunately, my bag did not fit however; I was able to place my bag under the seat in front of me for the entire flight. Previously in November I had to pay an additional $75 for my checked bag being 4 lbs overweight. That is highway robbery, I could have checked in another bag for less than that. I will no longer fly Frontier because I am extremely dissatisfied with their service.
It got me there alive. They gave me a full can of soda.
It was inexplicably late (no reason given nor obvious weather concerns). Staff varied between disinterested to unpleasant throughout the trip. Had to check my carryon at the gate despite the fact it fit in size regulations (was threatened it would be put on the next flight if I didn't). They allowed group 3 to board way before everyone in group 2 had gotten through. Power outlets in concourse K at ORD are a joke. I could go on and on.
The spacing was cramped, the seats didn't recline, no foot rest and almost 20 hours later my foot is still swollen from improper positioning. I asked for a blanket and never received it or notice there was none though the lady I asked passed by me several times.
Time made up in the air. Sitting in the exit row. Price of the flight.
Delays. Sitting a long time after closing the door before pushing off.
Woman on the PA was not very professional--very choppy with a lot of mispronounced words (not really regional dialectic, but actual just plain mispronunciations, like some words were unfamiliar).
Constant delays!
Awful times on frequent flight routes
Sales....Never includes Friday - Sunday when most normal people can travel
I can deal with the fact that you have to purchase food/drinks but prices to purchase are outrageous.
Will not fly again. Fees for carry on. Stranded on Tarmac for 1.5 hours after arrival with no alternatives that other carriers would have (I.e. Another gate to deplane).
I get their and theirs no one to check me in. I was an hour early and a half early and yet,I didn't see anyone at the front desk. I kept asking the flight group next door if they Had a clue weather or not they were their, and all I got for an hour str8 is
" they'll be back shortly ".
They never came.
I missed my flight. And important meetings in Texas.
Now I'm Re-schedule for Friday. When I'm Suppose to Be their Before Thursday.
And besides all the "BS" they Charge You Extra and Hella Expensive on the Baggage and carry on. It's like ur Buying a House with all the Hidden Fees they Don't Mention.
***Worst Experience Yet
being able to check in on line and pay for bags in advance
ridiculously high price for bag exceeding 40 lbs. should be on sliding scale! Also, not being able tori the out my boarding pass at home was a nuisance then being expected to PAY at the airport! That was ridiculous, too.
I travel in 4 AeroMexico flights, and in all of then they needed to check passengers carry because they run out of space in the cabin. If you are boarding in group 5 be sure you will not find carry on space.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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