Find Cheap Flights from Auckland Intl to Sydney Kingsford Smith (AKL - SYD)

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Auckland Intl to Sydney Kingsford Smith Flight Information

Avg. Flight Duration 3h 25m
Flights Arrive in Sydney Kingsford Smith
Flights Depart from Auckland Intl
Flight Price $197
Distance 1342 miles
Airlines Jetstar

Good to Know

Low Season:
March
Best time to beat the crowds
2%
expected price decrease
High Season:
December
Most popular time to fly
11%
expected price increase
Average Price:
$329
(avg. price over the last 2 weeks)
Good Deal:
$259
or less (round trip)

When to Book Flights from Auckland Intl to Sydney Kingsford Smith

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $258 or less.
The cheapest flight from Auckland Intl to Sydney Kingsford Smith was found 80 days before departure, on average.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 37% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Auckland Intl to Sydney Kingsford Smith Flights

How long does a flight from Auckland Intl to Sydney Kingsford Smith take?
An average nonstop flight takes 3h 40m, covering a distance of 1342 miles.
How many flights are there between Auckland Intl and Sydney Kingsford Smith?
There are 1,213 (nonstop) flights between Auckland Intl and Sydney Kingsford Smith per week, averaging 176 per day.
Which airlines provide the cheapest flights from Auckland Intl to Sydney Kingsford Smith?
In the past 3 days, the cheapest round-trip tickets were found on Jetstar ($197) and Multiple Airlines ($251)
Do I need a passport to fly between Auckland Intl and Sydney Kingsford Smith?
Yes.
Which airlines fly most frequently between Auckland Intl and Sydney Kingsford Smith?
Singapore Airlines (14 times daily), Etihad Airways (14 times daily), Qantas Airways (13 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Auckland Intl to Sydney Kingsford Smith?
For Auckland Intl to Sydney Kingsford Smith, Friday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Sydney Kingsford Smith back to Auckland Intl, the best deals are generally found on Wednesday, with Friday being the most expensive.

Book cheap flights from Auckland Intl to Sydney Kingsford Smith (round-trip)

Airports
Origin
Auckland
$197
only
$197
Destination
Sydney
$197
only
$197
Fri, Jun 15
AKL
SYD
3h 45m
Sun, Jun 17
SYD
AKL
3h 05m
Trip: 3 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Okay 4.6

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Excellent 10.0

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

Fri, Jun 8
AKL
SYD
3h 45m
Mon, Jun 11
SYD
AKL
3h 05m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jun 30
AKL
SYD
3h 45m
Wed, Jul 18
SYD
AKL
3h 05m
Trip: 19 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Excellent 10.0

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

Fri, Jun 22
AKL
SYD
3h 45m
Sun, Jun 24
SYD
AKL
3h 05m
Trip: 3 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

Sat, Jun 23
AKL
SYD
3h 45m
Sun, Jun 24
SYD
AKL
3h 05m
Trip: 2 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

Wed, Oct 31
AKL
SYD
3h 40m
Tue, Nov 6
SYD
AKL
3h 10m
Trip: 7 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

Mon, Jul 9
AKL
SYD
3h 45m
Mon, Jul 16
SYD
AKL
3h 05m
Trip: 8 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Okay 4.6

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

Thu, Aug 9
AKL
SYD
3h 45m
Thu, Aug 16
SYD
AKL
3h 05m
Trip: 8 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

Tue, Oct 16
AKL
SYD
3h 45m
Mon, Oct 29
SYD
AKL
3h 10m
Trip: 14 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

Mon, Oct 22
AKL
SYD
3h 45m
Mon, Oct 29
SYD
AKL
3h 10m
Trip: 8 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Excellent 10.0

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

Fri, May 25
AKL
SYD
3h 45m
Mon, May 28
SYD
AKL
3h 05m
Trip: 4 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Okay 4.6

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

Thu, May 31
AKL
SYD
3h 45m
Sun, Jun 10
SYD
AKL
3h 05m
Trip: 11 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Excellent 10.0

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

Wed, Oct 17
AKL
SYD
3h 45m
Mon, Oct 29
SYD
AKL
3h 10m
Trip: 13 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Mediocre 2.0

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

Thu, Oct 18
AKL
SYD
3h 45m
Mon, Oct 29
SYD
AKL
3h 10m
Trip: 12 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

AKL
SYD
Okay 4.6

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Mediocre 2.0

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

Sat, Oct 20
AKL
SYD
3h 45m
Mon, Oct 29
SYD
AKL
3h 10m
Trip: 10 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

Sun, Oct 21
AKL
SYD
3h 45m
Mon, Oct 29
SYD
AKL
3h 10m
Trip: 9 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Excellent 10.0

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

Tue, Oct 30
AKL
SYD
3h 40m
Tue, Nov 20
SYD
AKL
3h 10m
Trip: 22 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 3.0

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

Fri, May 25
AKL
SYD
3h 45m
Mon, May 28
SYD
AKL
3h 05m
Trip: 4 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Okay 4.6

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Excellent 10.0

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 2.3

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

Fri, Jun 15
AKL
SYD
3h 45m
Sun, Jun 24
SYD
AKL
3h 05m
Trip: 10 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

AKL
SYD
Mediocre 2.0

Nothing - terrible service.

All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Okay 5.0

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

Wed, Jul 18
AKL
SYD
3h 45m
Wed, Jul 25
SYD
AKL
3h 05m
Trip: 8 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 41 reviews
Overall
6.1
Boarding
6.4
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AKL
SYD
Mediocre 3.0

Nothing

They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.0

160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

Definitely no frills. Pay for coffee? No water?

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