Find Cheap Flights from Auckland Intl to Sydney Kingsford Smith (AKL - SYD)

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Auckland Intl to Sydney Kingsford Smith Flight Information

Avg. Flight Duration 3h 24m
Flights Arrive in Sydney Kingsford Smith
Flights Depart from Auckland Intl
Flight Price $248
Distance 1,342 miles
Airlines Jetstar, Virgin Australia, LATAM Airlines, Emirates, Qantas Airways, Air New Zealand

Good to Know

Low Season:
August
Best time to beat the crowds
3%
expected price decrease
High Season:
January
Most popular time to fly
16%
expected price increase
Average Price:
$333
(avg. price over the last 2 weeks)
Good Deal:
$294
or less (round trip)

When to Book Flights from Auckland Intl to Sydney Kingsford Smith

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $293 or less.
The cheapest flight from Auckland Intl to Sydney Kingsford Smith was found 88 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
Morning departure is around 15% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Auckland Intl to Sydney Kingsford Smith Flights

How long does a flight from Auckland Intl to Sydney Kingsford Smith take?
An average nonstop flight takes 3h 35m, covering a distance of 1342 miles.
How many flights are there between Auckland Intl and Sydney Kingsford Smith?
There are 1,430 (nonstop) flights between Auckland Intl and Sydney Kingsford Smith per week, averaging 203 per day.
Which airlines provide the cheapest flights from Auckland Intl to Sydney Kingsford Smith?
In the past 3 days, the cheapest round-trip tickets were found on Jetstar ($248), Virgin Australia ($270) and LATAM Airlines ($281).
Do I need a passport to fly between Auckland Intl and Sydney Kingsford Smith?
Yes.
Which airlines fly most frequently between Auckland Intl and Sydney Kingsford Smith?
Qantas Airways (17 times daily), Etihad Airways (16 times daily), Air New Zealand (15 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Auckland Intl to Sydney Kingsford Smith?
For Auckland Intl to Sydney Kingsford Smith, Saturday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Sydney Kingsford Smith back to Auckland Intl, the best deals are generally found on Tuesday, with Thursday being the most expensive.
Which airports will I be using when flying from Auckland to Sydney?
When flying out of Auckland you will be using Auckland Intl, often referred to as Auckland Airport. You will be landing at Sydney Kingsford Smith, also known as Sydney Airport.

Book cheap flights from Auckland Intl to Sydney Kingsford Smith (round-trip)

Airports
Origin
Auckland
$248
only
$248
Destination
Sydney
$248
only
$248
Sat, Apr 6
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Thu, Apr 11
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 6 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

Cons: I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Okay 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

Pros: Nothing - terrible service.

Cons: All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

Sat, Feb 9
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sat, Feb 16
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Excellent 10.0

Pros: Small things make a difference. I was not aware breakfast on the Auckland Sudney flight was an extra cost. The cabin crew member sympathised and gave me a free breakfast. May have cost VA a few dollars but meant I will fly VA happily in the future. Well done VA.

AKL
SYD
Mediocre 2.0

Pros: Clean uniforms. Young staff.

Cons: Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

CBR
SYD
Excellent 8.8

Pros: Great, love the ATRs

SYD
LST
Excellent 9.0

Pros: First time trying the new inflight Wifi - great!

AKL
SYD
Okay 4.0

Pros: Service was good

Cons: We were stuck in the tarmac for two hours

Mon, Jun 10
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 50m
Wed, Jun 12
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 26 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
AKL
SYD
Excellent 10.0

Pros: I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel

AKL
SYD
Excellent 10.0

Pros: We are an American Family. We traveled on LATAM Sydney to Auckland round trip. The plane was brand new Boeing Dreamliner 787-8 with all the bells and whistles. The attendants who are Spanish speakers but bilingual were delightful. We had one meal on each flight and 2 rounds of drinks. We had no issues with carry on or checked luggage. To summarize we had 2 perfect on-time flights with no fuss or drama. I couldn't recommend them more even if I tried..

CGR
GRU
Excellent 10.0

Pros: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Cons: It was great!

GRU
FRA
Excellent 10.0

Pros: The crew was very kínd!

AKL
SYD
Okay 5.3

Cons: Latam had serious errors on their website, you could not even check-in online but worse than that it didn't tell you why you couldn'tit simply reloaded the process without an error message. This meant waiting in line to check in because they didn't even have an electronic kiosk to print boarding passes even if you didn't check luggage. What a disaster.

Fri, Feb 22
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Thu, Feb 28
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 7 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 30 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
AKL
SYD
Excellent 10.0

Pros: The service for my granddaughters was phenomenal.

AKL
SYD
Excellent 10.0

Pros: I was impressed by the professionalism!

Cons: Chinese passengers passing gas!

AKL
SYD
Excellent 10.0

Pros: Amenities and food, customer service.

AKL
SYD
Excellent 8.0

Cons: The delays, the switching of airlines with no prior notification. The flight was originally scheduled for 4:05 pm with Emirates, yet was changes to quantas and left much later

AKL
SYD
Excellent 9.6

Pros: Economy seats still comfortable

Mon, Apr 15
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 50m
Wed, Apr 17
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 64 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
AKL
SYD
Good 6.0

Cons: Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers.

AKL
SYD
Excellent 8.6

Pros: We didn't experience any problems, all went well.

Cons: I can't think of anything I didn't like,

AKL
SYD
Excellent 8.6

Cons: 2 hours late leaving

AKL
SYD
Mediocre 2.6

Cons: Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline.

AKL
SYD
Excellent 8.6

Pros: I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs.

Cons: What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!

Tue, Dec 25
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Fri, Dec 28
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 88 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SYD
Okay 5.0

Pros: The crew were friendly.

Cons: I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info.

AKL
SYD
Good 6.0

Pros: The boarding process was nice because Star Alliance gold members can board early and get miles for the flights. They also had lots of movie options. Decent flight.

Cons: I bought my ticket on kayak because on the search filter, it said 1 carry-on bag and 1 check-in bag but after the e-ticket was issued it said that it was a no luggage and no meal ticket. I had to pay excess in baggage fees ($100 AUD for 1 check in bag) and during the flight, all you get is coffee, tea or water. You have to pay for meals or soft drinks. I think if I bought on air New Zealand website, I would’ve gotten a better idea of all the fare types and pay a little bit more to get the proper amenities.

AKL
SYD
Excellent 10.0

Pros: service, food, good pilot

Cons: nothing everything just perfect

AKL
SYD
Mediocre 3.3

Pros: Good thing, we got there.

Cons: The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal.

AKL
SYD
Good 6.6

Pros: Friendly crew

Cons: Pity that a light meal wasn’t served fir free but understand because of low price

Tue, Jun 11
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Wed, Jun 12
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 2 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Okay 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 2.0

Pros: Definitely no frills. Pay for coffee? No water?

AKL
SYD
Okay 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

Tue, Feb 12
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Thu, Feb 14
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Okay 4.0

Pros: Service was good

Cons: We were stuck in the tarmac for two hours

SYD
LST
Excellent 9.0

Pros: First time trying the new inflight Wifi - great!

LAX
MEL
Excellent 8.0

Pros: The flight attendants Movie selections Food All Great!!!!!

Cons: One and a half hour delay

CBR
SYD
Excellent 8.8

Pros: Great, love the ATRs

LAX
SYD
Excellent 10.0

Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.

Cons: Nothing

Tue, Jun 25
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Mon, Jul 15
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 21 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Mediocre 2.0

Pros: Nothing - terrible service.

Cons: All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Okay 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 3.0

Pros: Nothing

Cons: They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

Tue, Feb 19
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun, Feb 24
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Excellent 9.6

Pros: The nice little extra things that the agent did for me while checking in---except for one big thing.

Cons: They did not check my baggage through to my final destination and it did not arrive home with me.

AKL
SYD
Excellent 10.0

Pros: Small things make a difference. I was not aware breakfast on the Auckland Sudney flight was an extra cost. The cabin crew member sympathised and gave me a free breakfast. May have cost VA a few dollars but meant I will fly VA happily in the future. Well done VA.

AKL
SYD
Excellent 8.0

Pros: Professionalism. Check--in online was smooth. Boarding smooth. In flight services good.

AKL
SYD
Okay 4.0

Cons: Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap.

LAX
MEL
Excellent 8.0

Pros: The flight attendants Movie selections Food All Great!!!!!

Cons: One and a half hour delay

Thu, Feb 14
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Mon, Feb 18
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 5 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Okay 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

Cons: I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Okay 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

Sun, Apr 14
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 50m
Tue, Apr 16
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 26 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
BOG
SMR
Excellent 10.0

Pros: Flight

Cons: U have to pay for everythings

AKL
SYD
Okay 4.3

Pros: the price

Cons: everything else

AKL
SYD
Okay 5.3

Cons: Latam had serious errors on their website, you could not even check-in online but worse than that it didn't tell you why you couldn'tit simply reloaded the process without an error message. This meant waiting in line to check in because they didn't even have an electronic kiosk to print boarding passes even if you didn't check luggage. What a disaster.

GRU
GIG
Good 6.4

Pros: The seats are comfortable, the attention of the crew is great.

Cons: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

AKL
SYD
Excellent 10.0

Pros: Excellent service and courteous staff very clean aircraft great choice of movies/TV and music. Tasty snack provided. Good value..

Cons: Nothing

Thu, Feb 7
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun, Mar 10
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 31 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Mediocre 2.0

Pros: Clean uniforms. Young staff.

Cons: Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

SYD
LST
Excellent 9.0

Pros: First time trying the new inflight Wifi - great!

AKL
SYD
Okay 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

AKL
SYD
Excellent 8.3

Pros: You were rewarded at check-in if you had checked-in online. On-liners had their own line and no-one was in it! Also passport control & security were very streamlined...much better than NA or Europe.

Cons: At least the coffee & water were free!

LAX
SYD
Excellent 10.0

Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.

Cons: Nothing

Wed, May 29
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Fri, May 31
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Okay 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Mediocre 3.0

Pros: Nothing

Cons: They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

Sun, Feb 10
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Tue, Feb 12
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Excellent 9.6

Pros: The nice little extra things that the agent did for me while checking in---except for one big thing.

Cons: They did not check my baggage through to my final destination and it did not arrive home with me.

AKL
SYD
Excellent 8.0

Pros: Professionalism. Check--in online was smooth. Boarding smooth. In flight services good.

SYD
LST
Excellent 9.0

Pros: First time trying the new inflight Wifi - great!

LAX
SYD
Excellent 10.0

Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.

Cons: Nothing

AKL
SYD
Excellent 8.3

Pros: You were rewarded at check-in if you had checked-in online. On-liners had their own line and no-one was in it! Also passport control & security were very streamlined...much better than NA or Europe.

Cons: At least the coffee & water were free!

Fri, Apr 12
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Mon, Apr 15
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 00m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 64 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
AKL
SYD
Excellent 8.6

Pros: We didn't experience any problems, all went well.

Cons: I can't think of anything I didn't like,

AKL
SYD
Excellent 8.0

Pros: Food was good. Crew was very accommodating.

Cons: Very cramped seating. Trouble with iPad service.

AKL
SYD
Excellent 8.6

Pros: I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs.

Cons: What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!

AKL
SYD
Mediocre 2.6

Cons: Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline.

AKL
SYD
Excellent 10.0

Pros: The on board staff were fantastic, very personable, helpful and friendly.

Tue, Feb 19
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Sat, Feb 23
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 5 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Mediocre 3.0

Pros: Nothing

Cons: They charge me for a luggage $230.00 for 19 kg. It's a rob. The plane was late.No offer for a glass of water.Staff not to much friendly

AKL
SYD
Mediocre 2.0

Pros: Nothing - terrible service.

Cons: All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!

AKL
SYD
Okay 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

Fri, Jan 25
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun, Jan 27
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 3 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 26 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
AKL
SYD
Okay 4.3

Pros: the price

Cons: everything else

BOG
SMR
Excellent 10.0

Pros: Flight

Cons: U have to pay for everythings

CGR
GRU
Excellent 10.0

Pros: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Cons: It was great!

JFK
LIM
Good 7.3

Cons: Person behind my seat was kiking! Luggage took for ever to be deliver.

MAD
FRA
Excellent 10.0

Pros: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Cons: No negatives

Mon, Jun 10
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Thu, Jun 13
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 4 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 30 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
AKL
SYD
Excellent 10.0

Pros: Amenities and food, customer service.

AKL
SYD
Excellent 10.0

Pros: Great flight and service

AKL
SYD
Excellent 10.0

Pros: So comfy... Great service. Wished the flight was longer b

Cons: Nothing

AKL
SYD
Excellent 10.0

Pros: The service for my granddaughters was phenomenal.

AKL
SYD
Excellent 8.0

Pros: La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café...

Cons: Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión.

Wed, Jan 16
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Mon, Jan 21
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 64 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
AKL
SYD
Excellent 8.0

Pros: Service is great and crew members are very friendly.

Cons: Audio system (both of us) were down. We were had to move to other seats in order to enjoy inflight entertainment.

AKL
SYD
Excellent 8.6

Cons: 2 hours late leaving

AKL
SYD
Good 6.0

Cons: Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers.

AKL
SYD
Excellent 9.0

Pros: The new clear aircraft

Cons: The fruit was not ripe and not edible.

AKL
SYD
Excellent 8.6

Pros: I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs.

Cons: What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!

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