Pros: "The crew! The pilot that looked like and introduced himself as Bob Newhart was funny!"
Cons: "The plane A320 is looking old and the seat cushion are flat as a pancake. No support"
Cons: "landing was smoothest I've ever experienced."
Pros: "Loved the variety of food offered, amount of legroom"
Cons: "Was awake, just completely skipped over by attendant for drinks"
Cons: "Seats... had a middle seat and crew would not move me to emergency exit row even when there was room there!"
Cons: "Cleanup didn’t happen from a storm two days earlier. So ATC slowed or cancelled everything."
Pros: "The crew was excellent. Extremely good service"
Pros: "Overall experience exceeded my expectations"
Cons: "The little child next to me keep kicking my legs"
Pros: "Took and landed and did not die. All Way on time."
Cons: "Old seats and lousy food choices as most airlines have now."
Pros: "Safe arrival is a good arrival"
Pros: "Even with a delay it was nice"
Cons: "Nothing to say here"
Pros: "Entertainment. Crew was friendly. Captain very informative."
Cons: "The plane looks and feels old and beat up."
Pros: "Punctual and overall great. Yummy and somewhat healthy snacks."
Cons: "A little more snacks would be appreciated. Better WiFi would be great."
Pros: "I didnr like they charged 75 euro to carry on luggage"
Cons: "I believed that animals should not travel with people I had to switch seat with someone because I m extremely allergic to cats. So I had to seat in the back of plane to avoid a health problem. I think if people have the need to take their pets with them they should have a designated area. Not everyone love or like animals. Thank you"
Cons: "Wi fi didn’t work"
Pros: "Comfortable plane"
Cons: "Over an hour delay"
Pros: "Tons of leg room, free WiFi, and they handed out free small bags of snacks for everyone. Very nice and helpful crew, very smooth flight take off and landing. Will choose JetBlue as preference for next flight!"
Cons: "Nothing! Everything was great."
Pros: "Very nice and professional hostesses."
Cons: "Sound was not great in purchased headphones."
Pros: "On time, what else do you need to know?"
Cons: "The in-flight entertainment is lacking."
Pros: "Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future."
Cons: "Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent."
Cons: "Tv did not work"
Pros: "Short flight food and entertainment not an issue for mr"
Cons: "Non stop"
Pros: "We didn’t crash"
Cons: "Woman wth a dog wouldn’t take it off her lap. Delayed for an hour dealing with it. On top of being delayed 90 minutes for no reason."
Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"
Pros: "Our flight was delayed a bit but that was not a problem for us-gave us a chance to have some lunch. All of Jetblue’s Staff from the res agent at the counter, flight attendants and crew were all very professional, courteous, pleasant and helpful. Uniforms very nice. Thank you."
Pros: "On time, ease of boarding, airline friendly staff"
Pros: "I just like the way the crew attended to make you more comfortable in your flight."
Pros: "See ratings. I liked the crew, the boarding process and the tv options, the text messages about flight status and changes were helpful. Free headphones for my child when we boarded was nice"
Cons: "My chair was broken (arm rest padding came off and unable to recline) and flight was delayed. Buttons on the arm rest were not located well, my co passenger’s elbow kept changing the channel and volume. Free wings sticker for my child was poorly made"
Pros: "Great boarding process. Friendly flight crew. Went like a breeze"
Cons: "Very rude lady passenger in front of us, even her husband said she was being rude."
Pros: "Snacks. Wifi"
Cons: "This is my fourth flight with JetBlue, ALL four times the flight was delayed 1-4 hours each. It seems like it’s an occurring theme for JetBlue. The crew were in a bad mood, did not want to help at all."
Pros: "My child had a very good escorted flight the attendants were very attentive and knowledgeable of my child's needs I highly recommend and if anyone needs an escorted flight they definitely will not regret it"
Cons: "All was good"
Pros: "Lots of legroom in the exit row"
Cons: "Flight delayed"
Pros: "Crew was exceptional"
Cons: "The flight was originally scheduled to leave Boston at 8:50 pm and I would get back to Tampa, FL at 12:03 am. I still had to drive an hour to get back to Sarasota which meant I would get home by 1:03 am. I figured that would still give me enough time to sleep before getting to work. Unfortunately, the flight was delayed and I didn't leave Boston until 10:30 pm and I got into Tampa around 2:10 am. I'm not happy that I got home at such a late hour since I had to be at work by 9 am."
Pros: "Well trained flight attendant crew."
Pros: "The Dunkin Donuts coffee"
Pros: "The pilot nailed the landing. I always grade the landings from 1-10. This was the first 10 I have ever given."
Pros: "More options on the entertainment menu. Needed that for my longer flight I connected from. Great snack options and very courteous staff. I enjoyed their company out of all my flights that day!"
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (This flight it wasn't working well)"
Cons: "Flight was delayed and tjere was aloy of turbulence"
Cons: "JB is my favorite airline but it bugs me that 9 out of 10 times that I fly with them the headset jack does not work. Therefore it does not matter how good or bad the flight entertainment is I just cant use it."
Cons: "There is not a good snacks. Other than that service and confort are on their level."