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Cons: "Yes. Delay by 4 hours. I got the notification when I was at the airport."

Pros: "Everything"
Cons: "Ok"

Cons: "Genial"

Cons: "No space for cabin baggage"

Cons: "No cabin baggage space for each seat."

Cons: "The tvs didn't work."

Pros: "N/A"
Cons: "N/A"

Pros: "Comfortable fight"
Cons: "Charging station"

Pros: "It was good. People were accommodating."

Cons: "The wifi didn't work, and this wasn't the first time thier wifi was out. I've been flying on jetblue frequently lately and that's my only issue. Everything else was good."

Cons: "Leaving on time. We got in at 4 AM."

Cons: "Tons of delays"

Pros: "My wife and I were seated separately due to booking complications. The woman that helped check our bags was able to rearrange passengers and allow our family to sit and fly together. Excellent service!"

Pros: "Comfortable, kind, helpful."
Cons: "None"

Cons: "Bulkhead was very cramped"

Pros: "Nothing"
Cons: "Late and unstable"

Pros: "No turbulence"
Cons: "Nothing"

Pros: "Alqays nice and acomidating"

Pros: "Everything"

Cons: "I forgot my earbuds and there were no complimentary headsets available"

Cons: "Nothing"

Pros: "peace and quiet for 2 hours"

Pros: "Lost my luggage and were not helpful and if was my sisters wedding"

Pros: "Weather and atmosphere in Orlando!"

Pros: "The dunkin donuts coffee in a nice touch"

Cons: "Late plane. No explanation. Orlando arrrival"

Cons: "Slight delay"

Cons: "Huge delays..."

Cons: "Still no cookies"

Pros: "Everything"
Cons: "Nothing"

Cons: "Cancellations after cancellations due to the aftermath of hurricane Maria through Puerto Rico. A lot of missinformation taken from the airlines."

Pros: "Everything was perfect."
Cons: "n/a"

Cons: "Boarding process needs more work. Boarding announcements need to be loud and clear."

Cons: "Never got on it."

Pros: "Quick friendly service."
Cons: "Na"

Cons: "Delays. Poor communication."

Pros: "Kindness--Inwas getting married in s week!"

Cons: "Our tvs were broken"

Pros: "Everything"

Pros: "Everything"

Pros: "Nothing"
Cons: "A total mess and short of information"

Pros: "Boarding is much more efficient than usual airline classist hierarchy."
Cons: "No USB ir AC outlets. Tiny screens and no choice on movies"

Cons: "Nothing"

Pros: "Free Wi-Fi"

Pros: "The pilot was phenomenal! It didn't even feel like we were up in the air."

Pros: "Good, friendly, competent service all around."

Cons: "It was not clear the baggage righ!"

Pros: "Nice plane. Could have used a plug."
Cons: "The food was ok. But worse than the food I had on the way to the us. I didn't get all of my boarding passes in NYC so I had to go get them in Orlando which ment changing airport terminal to get to the LAtam desk and back doing 1 hour and a half of TSA security check..."

Pros: "On time all aro"
Cons: "N/A"

Pros: "All good."

Pros: "Great pilot! Awesome experience. Very safe. Pilot was diligent"
Cons: "Nothing!"

Pros: "Quick flight. Friendly pilot"
Cons: "Perfect flight!"

Pros: "The pilot was amazing"

Pros: "Chance to see the coast and internal from above"

Pros: "Professional crew"
Cons: "Leg room. New planes."

Pros: "I had the opportunity to sit in the co-pilots seat! What an amazing experience.. Flight departed on time too."
Cons: "Nothing at all.."

Pros: "Professional Crew and Staff"
Cons: "Newer planes"

Cons: "Bumpy ride. Blame it on the wind."

Pros: "Super nice!"

Pros: "Easy going nice"

Pros: "Cape Air never disappoints. A great option other than driving . Not to mention a great value"

Pros: "I flew in from Houston, TX to visit family in Sharon, VT. The closest major airports are Boston and Manchester and both are several hours away. For a few extra bucks, I can fly to Lebanon, NH thanks to Cape Air and save my family members hours and hours of driving. Very convenient. The Cape Air staff and pilots are always super friendly!"
Cons: "The plane can be kind of loud; it is certainly a good idea to pack hearing protection."

Pros: "Excellent woman taking care of a delayed flight. Handled passenger and boarding process as well as check in beautifully and so kind and efficiently!!"
Cons: "The delay due to mechanical problems"

Pros: "Staff were great - courteous, professional and friendly. Plane was a fun experience as always."
Cons: "Not Cape Air’s fault, but the smoky haze (from fires in CA, OR, NV) diminished some of the long views - vistas were not quite as beautiful as on past flights."

Pros: "Smooth flight. Nice option to fly to small airport closer to home."

Pros: "Got to sit next to the pilot!"
Cons: "Nothing, it was an absolutely breath taking flight!!"

Pros: "All except TSA check"
Cons: "TSA check for domestic flys"

Cons: "Connection booked too close. Missed flight, new flight delayed. Kayak booking does not leave enough time to transfer."

Pros: "Friendliest flight crew, airport attendants and security agents anywhere."

Pros: "Flight on time. Nice smooth ride. Very friendly pilot."

Pros: "small plane soft landing"
Cons: "pilote acts like army general single pilote only air vent poor in plane"

Pros: "The View was spectacular. The plane was a little bit too smelly."
Cons: "The View was beautiful"

Pros: "Still Stuck in Nantucket. Cape Air cancelled my flight and then didn't put me in another. I'm still stuck in Nantucket."

Pros: "The flight itself was nice"
Cons: "Being delayed and the process of dealing with the delays was a real headache"

Pros: "I sat in the copilot seat since plane was so small."
Cons: "Delayed so I missed my connection in Boston. I ran to catch it but the door was closed and they wouldn't let me on, even though plan was still sitting at the gate. I had 8 min to spare."

Pros: "Got me to Boston, eventually, safely. Nice view from low altitude. Plane provides for an intimate experience with pilot and fellow passengers"
Cons: "2.5 hour delay with no information or confusing information about departure prospects."

Pros: "I love the small planes and the overall friendliness of the pilot and the other employees - reservationists, ground crew, and others in the terminal. Once I landed in Nantucket, I had a 1 1/2 hour layover to Hyannis. When I went to check in with the reservationist, she asked if I wanted to get to Hyannis faster or if I had business on the island. I said I would like to get to Hyannis as quickly as I could, so she put me on the next flight which left within 15 minutes. After a long flight from LA to Boston, then to Nantucket, and then to Hyannis, it was nice to get home earlier than expected. I live on the Cape, and I love that I can fly into Hyannis. Then I only have a 25 minute ride home."
Cons: "No complaints"

Pros: "Easy, painless and on time!"
Cons: "Everything was great!"

Pros: "Flights across the east coast were delayed, luckily ours was only 15min late to take off."

Cons: "Landing crew in Boston was rude, bossy, and repetitively sciolding, just because I touched the door of the plane. No instructions nor to or warnings were posted, but he kept harassing me and the other passengers.about "our safety"."

Pros: "The flight itself was good, pilot was nice, I got to sit in the copilot's seat which was fun."
Cons: "At the Nantucket airport, they don't let you through security until your flight is called. I heard mine called and went up but the woman at the desk said she hadn't heard it so wouldn't let me through. Ten minutes later, I'm being paged over the intercom. Again, I wasn't let through until I tracked down someone from the airline. By the time I finally got through, my flight had gone and I needed to be rebooked. Incredibly frustrating as the intercom is the only way to know what's going on with your flight, so I couldn't look at a board or anything to know the status."

Cons: "My flight from Rutland to Boston was unexpectedly cancelled with very little notice. I could not reschedule my trip because I needed to catch a separate flight from Boston. My alternative was to drive there and stay the night in a hotel, which was expensive and frustrating. I will be calling for a refund."

Pros: "It is always a pleasure to fly with Cape Air. The staff especially in Owls Head are phenomenally nice and helpful."

Pros: "It was a brief, smooth, enjoyable flight."
Cons: "My checked suitcase weighing <30lbs. was not put on the plane because of a weight constraint (combined weight of passengers and their luggage). I collected my suitcase from the airport the next day. Of course, airplane safety is a must, but I saw others dealing with their luggage also having been "bumped". Traveling this way is unreliable and, for me, less than satisfactory."

Pros: "The pilots were really friendly, the plane was comfortable, and the trip was short. Nice take off and landing. Very smooth."
Cons: "The lady behind me kept showing my seat around and pulling on my hair. Apparently she didn't have enough room or something because it lasted the whole 45 minutes. We hit some turbulence which was pretty rough but not terrible. would have been nice to have arm rests. Also boarding and take off was late and which made me late to my appointments."

Pros: "The flight was on time and it was a great flight on a nice sunny day! We arrived earlier than informed at the time of takeoff."

Pros: "Great pilots Flies where other airlines don't Quick check in"
Cons: "Booked a 8:30 AM flight VQS->SJU. At 10AM the night before received an email stating the flight "may have been cancelled." Called cape air, they confirmed cancellation but couldn't rebook me on another flight; went on their website and paid for another flight (10:04). The next morning for way of explanation told that "the plane broke." Got to the airport, initially the replacement flight was delayed till 10:30, then at 11:00 we were told that flight was also cancelled. Since we did not have a connecting flight we were placed at the end of the line. They did get us out later in the day, although i suppose because we were just squeezed in I was sitting in the back where I had to sit cross-legged as i only had about 4 inches of legroom. So 2 cancellations and poor communications on a round trip ticket = mediocre review. If I don't get my money back on the first flight I'll revise this to 1/5."

Pros: "All aspects of the flight were smooth on a nice day and I really enjoyed flying at 7k feet. A lot of people don't like flying in small planes but I do. There is no bathroom, food or entertainment available and all of your bags go into cargo. I was the only passenger so it felt like a chartered trip. Arrived about 5 minutes early."

Pros: "I loved the whole experience."

Cons: "The flight was delayed for over an hour. Nothing was said by anyone at cape air until i asked the attendant at the desk, which led to an announcement being made 45 mins into delay."

Pros: "But it came on the next flight to Rutland and was delivered to my house that evening."

Pros: "Everything"

Pros: "Great pilot!"

Pros: "There was no food or entertainment so you should include a column in the survey that reads: N/A Otherwise excellent pilot!"

Pros: "Great. But you have to not be scared of small planes. The plane only seats 8 people. You can high five the pilot."
Cons: "Very small. I'm 6'4" very tight fit"

Cons: "Was very disappointed. I missed my next flight in Boston because this one was cancelled 15 mins before we were supposed to take off- leaving little to no time to make other arrangements. When I first checked in I was told there was a slight delay due to 'wildlife management' then we got word that it is cancelled because of ice in Boston- it was 46 degrees. There was no compensation because the cancellation was due to weather. However, we were later informed that it was due more to lack of equipment. I have lost my faith in cape air"

Pros: "Great flight Albany to BOS. Cessna turbo prop. Super flight crew. Sure beats driving to Boston."

Pros: "Our pilot, Danielle, was very professional and friendly. The flight was absolutely beautiful. The flight was 22 min in a Cessna, so no food or entertainment needed."

Pros: "*No security (skip TSA) *Private, intimate experience with just 6 other passengers (but without the luxury of a charter since the tiny plane has no amenities, entertainment, food, or even water)"
Cons: "*UNSAFE -- you better hope your pilot doesn't have a heart attack or seizure or even arm cramp mid-air as the shaky, ratchety little 8-seater doesn't have a second pilot. Airline unconcerned w/liability. *Pilot (Captain Darryl) was a jerk, which the ground crew warned us about - unlike Air Sunshine and Seaborne (which we flew to other islands during the same trip), he didn't allow you to take pictures w/your phone in airplane mode. *Price was much costlier than Seaborne and Air Sunshine flights; when I learned of competitors and tried to switch, no cancellation (even within a day of booking). *Customer service almost impossible to reach; long hold times, limited hours. *They commit consumer fraud by charging for carry-on luggage in addition to checked baggage without ever disclosing that prior to the flight (and the normal airline baggage policy doesn't apply). *With much better and cheaper options, NEVER fly this airline for your own safety, cost consciousness, and well-being."