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There was a stewardess walking up and down and keep spraying room refreshner on people heads and faces. I had to bread this and smell like a room freshener afterwards not to mention was keep falling on my face. It was terrible.

The flight from FRA to SFO was uncomfortable. The crew allowed people to change seats after boarding finished, but then made some people move back to their seats but not others, which resulted in my wife and I having to sit in two middle seats for an 11 hour flight. The entertainment system was not working well throughout the flight, and stopped working completely around hour 8.

Inflight food quality is definitely declining. Only one hot food was served and rest of were boxed meals. That’s not how was done before. Better to fly Asia or Qatar carriers for better service.

very small seats screen did not work . I could not watch anything for 9 hours

My schedule flight was rebooking and changed to Chicago, then I did not used the flight from Dulles to Savannah

Mechanical problems had to be fixed after all the passengers were boarded, and kept on the plane for over close to two hours with no air conditioning. Did not have enough snacks for everyone to distribute. Also, the movie screen did not work and no-one seem to be interested in helping us fix the problem. And the last, two people from our family got severe food poisoning. Arrived Atlanta 4 hours later than estimated 2:35 pm landing time. Deeply disappointed in Lufthansa, since it has been one of our preferable air companies to fly with.

Try to be on time and landing more smoothly. Thanks

The connection at Frankfurt was chaotic and nearly missed the flight to Atlanta. They made was wait for busses to transfer and it took ages

I travel extensively internationally. I only bought this ticket because it was much cheaper than my usual airlines. I had sworn off Lufthansa from past experiences of tiny seat space, mediocre food and entertainment and unconcerned airline stewardesses. I was pleasantly surprised on this flight! My seat space was bigger than I remembered. The plane was new! The stewardesses were great and the food much better. Movie selection wasn't as good as Delta/Air France but good enough. I would now choose Lufthansa again in my top tier of flight choices.

Delay delay delay, they don’t even bother to alert their star alliance partners to wait for 15 minutes