Low season | January |
---|---|
High season | July |
Cheapest flight | $195 |
It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.
It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late
no issues at all... Kudos to the food. This time was really really good
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
Our check-in was mediocre. We were told that we didnt have access to the lounge although we were in business and we were asked to remove 1kg from each of our checked luggages as they had 21 kgs and we found out that our tickets were for 20kgs checked bags. I would have expected: 1 - more clarity on the website so that I could see the difference on fares and be able to buy tickets with more checked luggage kgs allowance, and lounge access, and 2- more flexibility for business class passengers.
On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay
Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.
The business class layout on this plane is tightly packed and atrocious with no sense of privacy.
Flight was meant to leave at 8:30pm but there was a 2 hour delay 😞
Airmalta does not include meals in their flights and neither offers entertainment.
Would never fly lauffthabsa again. Seats were way too crowded together....very uncomfortable le
Tickets, paying for bags, and the lack of help by employees was the worst. It took almost 1.5 hours to get this done. The airplane, seating, and stewards were amazing!!! That part of the flight was one of the better flights I have taken.
Very good- my first flight with Airbus A380/800. Some of the food was not tasty , however. Everything else was excellent- the crew, the comfort, the process.
The airplane was as hot as a sauna upon boarding. I was dripping with sweat. Something needs to be done about that.
The airplane did not offer standard outlets so I was unable to work on my laptop. This is totally unacceptable for an international flight.
The smell of vomit from the previous flight was overwhelming for a 9 hour flight. There must be a chemical or product to kill the smell before the next flight boards??!!!
Overall good flight Aircraft is 787 hence seats are very narrow Asian veg food was better than expected International entertainment on screen had very limited choices
Check in and baggage drop was a disaster in both IAD and Frankfurt. It was unclear whether we were to go stand in the Lufthansa line or the United Airlines line. The supposed Service Desk in Frankfurt to get checked in with my 88-year father was chaotic, disorganized and they only offer seating to folks there to get a wheelchair after first making them stand for 30-45 minutes in a line, when seats are right there on the other side of their closed off area. Very frustrating on both ends in the experience.
Boarding process was hectic and unorganized. Delayed for hours, THEN delayed for weather.
No complains with the crew. But generally speaking food is awful, entertainment is not good either.
On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board
Delayed flight. Received notice from ryanair by email and via app but no such timely information available at airport from monitors or staff
Full flight but no issues. Had priority boarding and everything was fine
Poor, how can you order something from the menu em you can’t see a menu? How can you get the online menu when you have no internet? Why let us board when you know full well we won’t be taking off for another 45 minutes, no ice for drink in sweltering heat, seats hard and and uncomfortable when you’re sitting for over 5 hours.
The distance between seats was narrow. So my recommendation is to increase it
The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.
It was a short flight (1.2h), and everything went smoothly.
Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.
Boarding process makes no sense for priority boarding or not since everyone gets crammed in a bus and everyone gets out without any difference.
Everything’s went straight forward, no issues, good service and friendly crew
Overall flight experience was good. Unfortunately our process getting to our flight was a hit or miss. Our flight was delayed perhaps for the best as getting from terminal to terminal is very long and security had problems with the machines that delayed us getting to our flight. Heathrow security could care-less that you have a flight you are about to miss!
Access to movies was nice, food not bad, and landing was smooth. Cramming us in like sardines is not fun. A little more space to bend down to get a bag or not touch my neighbors arm because we’re so close would be better for a 9 hour flight. Whomever designed the seating and you, who bought these planes, clearly are NOT interested in customers’ comfort. So stop pretending you do. Also, if you want traveler’s to check their bags so there is space to store carry one, don’t charge so much to check baggage. Seriously?!
Horrible. Crew is not helpful. Lounge is sub standard and overcrowded. Getting to your plane is underwhelming “via a bus”. Worst experience I have had.
I had to wait for 10 hours at the airport and no hotel accommodation was provided. That sucks big time.
They can't seem to deliver a delayed bag in less than a week. Is this the 19th century?
We're waiting an BA flight being operated from London to Raleigh
Could be better in all aspects. Poor communication. Rude staff
The seats are comfortable enough, but the layout in business is wacky. The boarding process is disorganized. The flight attendants are friendly enough, but the food and snacks are sub par.
Crew was great. Food definitely top 10% for airline food. Seat was comfortable and legroom was good, BUT the seats were too close together and I was touching arms with the guy next to me the entire flight. Also, I had an aisle seat, and although my arm was pulled right up to my side, I was bumped by passengers and crew at least 6x. I'm looking into business class next time. One last note: the whole British-AA airlines partnership thing was confusing. In 2024 this should be seamless, and passengers shouldn't need this # for BA and that # for AA. There should be a single unified way of messaging from the airlines and checking things for the passengers.
The flight booked from jfk to Raleigh was pointless. There is no way to make that connection flight although the employees tried their best for us to make it on time. I had to wait 6 hours for another flight