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Our screen kept turning off ...3 times...had to get crew attention to turn it on again

The legroom was lacking and the entertainment system lacked adequate selection of older films. Modern films are generally not very good.

Perfect airline, super friendly, great service, tasty food. Would fly again.

The flight attendants were wonderful - one man put my carry on in the bin for me. Very attentive service. Loved the blanket and pillow waiting for me in economy. Food was excellent which is a surprise given the reputation of any airline food. Wine was fine with the meals. Delighted with the new movies - flight went by very quickly. I would definitely fly Lufthansa again.

Flight was delayed by several hours and then cancelled due to weather. But Staff was very helpful getting me on a different flight. United should offer food coupons and tooth brush and paste for stranded passengers

Service was excellent. Flight was only about half full, which meant we had tons of room to stretch out. Boarding area was nice and well organized, flight attendants were super friendly and attentive and we loved the 3 snacks!

My flight was cancelled, but it was not Kayak's fault. Kayak did require me to pay for the ticket twice to two different venders who paid Lufthansa. Kayak/Lufthansa owes me for the first booking I made first was fraudulent on the part of the subcontracting ticket seller. There will be litigation over this issue under the current passenger protection laws.

flight was half full, plenty of empty seats, was able to lie down across 4 seats, food was good, arrived on time

Was never allowed on and not refunded the full amount of the ticket plus charged a $300 processing fee.

Terrible. Our flight was completely cancelled with no options to rebook until 4 days later.