Daily cleaning, installation of cabin HEPA filters on flights from Austria to Missouri
|April||Best time to beat the crowds with an average 3% drop in price.|
|August||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$984||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Austria to Missouri.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Missouri from Austria is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Missouri with an airline and back to Austria with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Missouri from Austria up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The airplane looked old. There was no entertainment available on the flight from AMS to SVO, but definitely more leg room then the newer airplanes. No having entertainment available made it a very long flight."
Cons: "No entertainment available."
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Pros: "Crew was great!!"
Cons: "Boarding of plane. Should be from Back to front."
Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Cons: "More leg room."
Pros: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Pros: "Even though they were just serving water and coffee. The attendant took it upon himself to retrieve the Ginger Ale i requested!"
Cons: "The seats are tight. but hey its an airplane, what can i expect!"
Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"
Pros: "It's a nice and short flight so can't ask for too much. Quick to board and deplane"
Cons: "The flight was delayed by close to an hour. Being a late flight it made for an overly long travel day."
Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Pros: "Entertainment, food, comfort"
Cons: "Slow boarding/alighting, entertainment system was too sluggish"
Pros: "Basic flight... likedthe tomato juice and snack mix"
Cons: "Announcements startled me every time due to volume"
Pros: "I did get home eventually"
Cons: "Flight was delayed. Seats are cramped."
Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Pros: "Quick and easy."
Cons: "I was delayed over 2 hours"
Pros: "Free movies"
Pros: "I love the in-flight movies!"
Cons: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Pros: "Good choice of video programs."
Cons: "The flight attendant took 25 minutes to appear, and had enough time for one round of service. First class, at least you should get two drinks. Fly basic economy, there just isn’t any reason to fly first class."
Cons: "Direct flight, on time arrival"
Pros: "i fell asleep until we arrive to STL."
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Pros: "Flight was on a 787! Great plane"
Cons: "Food was mediocre for an international long haul fight, and was served by a completely indifferent staff! My prearranged seat choices were switched to a no recline rows and rebooking after a unnecessarily missed connection became 7 step comedy of errors ,aside from quality aircraft this felt like a budget operation."
Cons: "it is a shame that for an international trip, with a "superspecial rate" of almost 700 USD. We still had to pay to register 1 piece of luggage. Why are these flights NOT considered international and allow at least one piece of registered luggage? They seem to be considered international when it comes to the ticket price."
Cons: "No meal service in first class."
Pros: "Free meals and entertainment"
Cons: "Can someone please improve airline food?!"
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Cons: "The Delta team is a complete mess. After sending us to the wrong terminal via their own app, we missed our first flights. Then we had to be pushy to get onto the next flight."
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Cons: "Delayed by an hour!"
Pros: "The only flight that was a bit better was from Mumbai to Hyderabad."
Cons: "Almost the entire trip, due to the following reasons: 1. The online check in process didn't work at all. The Delta staff at the Boston airport weren't pleasant and courteous at all. 2. Poor coordination between Delta & Jet Airways - the meal preference was selected before flight at the Jet Airways website but the same didn't get registered properly, even though the website confirmed to me that it was all set. This resulted in appropriate food not being available to the customer on the flight from Boston to Amsterdam. The customer had to literally starve on the flight. 3. The pursers and stewards on the flight from Boston to Amsterdam weren't pleasant and courteous at all. For anything they were asked, their responses ."
Pros: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Cons: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."
Pros: "The bathrooms were incredible dirty. I take longhaul flys very often and Delta definitely has the dirtiest I've seen! Bathrooms were very dirt on both flys (from and back to Rio)."
Pros: "Did not eat or use entertainment."
Cons: "I chose my seats when I purchased tickets thru Expedia. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. Why? What causes this? I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Disappointed. I won't be choosing Delta in the future!"
Cons: "My original flight from IND to LGA was cancelled due to weather and I was rebooked for the next day. I was forced to spend a night in a hotel near the airport. Then my flight the next day kept being delayed, first 5 min, then 20, then 40, etc until 2.5 hrs. Since the delays kept increasing, I decided to rebook on another flight with a very tight connection in Detroit--the only other option. When my flight arrived, the other fight was already boarding and I ran to make it. Luckily I got to the gate in time, just before the door closed. The original flight ended up with a 3.5 hr delay!!! That is unacceptable."
Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Pros: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Cons: "Time between connection should be 2+ hours"
Pros: "The two native born Senegalese boys, aged about 8 or 9 were delightful, energetic, generally well behaved."
Cons: "They understood my poor French but I couldn't understand most of theirs. They needed a great deal of help with eating the adult meals they were served and using the entertainment system. At first the flight attendants did little if anything to help. Later after I pointed out the problems we were having they were better. Such young ones needed better supervision and meals easier to eat than they received. I needed less stress on the long 8 hour flight. This was not quite a Sky Priority Comfort Plus experience for me."
Cons: "6 hour delay"
Pros: "Excellent flight. Nice new aircraft."
Pros: "How reassuring the previous crew was that everything would be fine"
Cons: "They lied. Due to delays we got to plane 5 min before scheduled departure. But crew closed plane on our noses. No explanation. No consideration that most of airport was running late"
Pros: "Flights were on time, boarding was fas and efficient, seats were more comfortable than any other airline in recent history."
Cons: "Price was very high for an hour fight, over $600 round trip."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "On time, nice crew."
Pros: "Everything was going to at"
Pros: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."
Cons: "Long transit more than 12H without free accommodation nor meals"
Cons: "Both flights were delayed. Food selection was poor."
Pros: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Cons: "No tv, maps or entertainment at all."
Pros: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Cons: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."
Cons: "The vegetarian meal was OK"
Cons: "The flight was delayed and I lost my luggage."
Pros: "Drinks were included"
Cons: "No entertainment available not even to pay for. Wifi is overpriced"
Pros: "We arrived on time"
Cons: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Cons: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."
Cons: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Cons: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."
Pros: "Whole process of checking in, security, and boarding was very easy."
Pros: "My waffle and coffee"
Cons: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."
Pros: "Crew friendliness."
Cons: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."
Pros: "Free wifi on the return flight"
Cons: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Pros: "The pilot did a great job landing the plane in high winds."
Pros: "The staff was very pleasant"
Cons: "Very crowded plane!"
Pros: "in this case, nothing"
Cons: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Cons: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Pros: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Cons: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Cons: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."
Pros: "Excellent personnel. Will use Austrian Airlines again!"
Pros: "Boarding was on time and the crew were great. The food was quite good too."
Pros: "Really enjoyed the quick and pleasant service from the crew."
Cons: "This was actually one of the better flights I have been on."
Pros: "No problems."
Pros: "Crew is good as always."
Cons: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."
Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"
Cons: "Less than 24 hours notice."
Cons: "Did not make this connecton, was directed to Frankfurt"
Pros: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."
Pros: "Everything worked well."
Cons: "No sleeve at Tel Aviv. disembarked by stairs and a bus to the terminal."
Pros: "seats are comfortable, boarding was fast"
Cons: "no choice of food, no entertainment"
Pros: "The food was amazing"
Pros: "Standard 50 min flight."
Cons: "Tap water wld have been Preferable to mineral water"
Pros: "safe flight"
Cons: "it's the 21st century but the aircraft has no audio/video system. Not even a USB port to charge devices or allow using my own entertainment device."
Pros: "Seems odd to have to pay for a water and coffee on a flight."
Pros: "Clean, smooth and on time"
Pros: "on time"
Cons: "old Fokker 100"
Pros: "More organized boarding, crew, piloting"
Cons: "No entertainment."
Pros: "Short and easy. Good food, fine service and drinks are plenty."
Cons: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."
Pros: "the best flight i ever had"
Pros: "The only thing I liked is the fact I could get on a flight and get home the same day."
Cons: "Because of a delay on a previous flight, I missed my original flight and while I was waiting to board, I called Austrian on the phone to advise them of the delay, so they can protect me on the last flight for the day. The agent refused to do so and advised me to take care of it in Vienna as I was flying on an award ticket and there was no more availability. When I got to the airport in Vienna, I was told the flight was overbooked and they can only guarantee flights the following morning, which wouldn't have worked for me due to other engagements. I was put on a standby list and was told I was #1. When I inquired why they weren't proactive in rebooking people instead of waiting to be told the obvious, I was countered that even if they were to do that, there would be no seats, which was false as I was told over the phone there were still a few seats left at that time. Overall, a horrible way to handle things by Austrian, especially given my Star Alliance Gold status."
Cons: "The Kayak ticket did not assume the luggage and we had to pay additional EUR 60 on the already pricey ticket - I think Kayak should clearly state that the luggage is not included once it does the ticket sorting based on the price!"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Professional crew. Good simple check in."
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Cons: "I congratulate the KLM crew!"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "I love the food"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "Everything is alright"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Pros: "The service"
Cons: "The seats"
Pros: "Good flight, very attentive crew."
Pros: "Good flight, arriving well on time."
Pros: "kLM staff was great."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "Friendly staff, good service and on time departure/arrival."
Pros: "Lovely staff, good food, great movies."
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "Great crew service. Among the best ever."
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "Same as above"
Cons: "I missed my flight because of MU"
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Pros: "The crew that greeted us (and sorted out seats) was excellent."
Cons: "We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport."
Pros: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Cons: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."
Pros: "The set was super comfortable"
Cons: "Everything was excellent"
Pros: "Nice crew."
Cons: "Would have liked some better movie choices."
Cons: "Missed this connection due to flight delay (see above)"
Pros: "The crew was very nice and friendly. They were very accommodating and genuine."
Cons: "The washrooms should be cleaned during the flight."
Pros: "Very good flight experience"
Cons: "good planes, good services"
Cons: "t took the crew 3 hrs on the tarmac to figure out the plane was unsafe to fly!"
Pros: "Fast flight with no delays"
Cons: "Very old entertainment unit, slow touch screen, confusing interface. Very tight seats that were not very padded. Overall uncomfortable"
Cons: "The movie selection was not very good. No recent movies available. Also in the beginning, about half and hour, the entertainment system did not work."
Pros: "Everything was great. The food was tasty and the flight was comfortable."
Pros: "It was cheap"
Cons: "Flight attendant was rude. No in flight entertainment. App did not work on my phone. Food was disgusting. Seats were uncomfortable"
Pros: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Cons: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."
Pros: "Flight crew was vey nice and flight was on time."
Pros: "It was smooth and great trip."
Pros: "Airline provided a flight to Toronto, with reasonable amenities and boarding process."
Cons: "Had to load my own suitcase on the luggage belt - I am elderly, with back issues, traveling alone. Attendant was courteous and helped me, but stated that staff "doesn't do it any more" because of safety issues. No help will be given in the future. Plane left two hours late - I missed my connection. Was given a stipend for an overnight stay, but no explanation was given about the delay. Staff couldn't tell me if my checked baggage was on the plane the next morning. I probably won't fly Air Canada again."
Pros: "Crew was very nice"
Pros: "I was able to change my seat from a middle to a window. I also had an open seat next to me so I was not squeezed in. The person at the desk in Toronto was very pleasant and helpful."
Cons: "Everything Luggage no come on time This is the worst company"
Cons: "Hey there good Air Canada folks. I'm a full-time, working, touring musician. I enjoy flying your airline overall, but touring with an acoustic guitar and/or a banjo is constantly stressful. There are clear guidelines about your policies for musical instruments posted on your website, yet your employees never seem to know them. Please have something posted for them at the gates, so I don't have to convince them EVERY TIME that it's okay for me to carry on my instrument in a soft case. A side note: Since airlines started charging for baggage, people are desperate to carry on as much as possible. This means there is always a struggle now against people with a bunch of clothing and personal items in their rolling luggage, to fit the instrument that is my LIVELIHOOD on the plane. Please find a way to make touring with Air Canada easier for musicians. At least return to gate check policies."
Pros: "Flight was delayed 4 hours, however the boarding was efficient and the crew were very friendly."
Cons: "We did not make this flight due to the first flight being over an hour late. This caused us to miss our connection to St. Louis. While they rerouted others on the flight, they did not reroute us because we didn't check any luggage! Their reasoning was we had a chance to make the connection. But they made us wait in a line for 10 minutes to be told that despite our requests to go to the gate. By then it was too late. We then had to fly stand by to Chicago and stand by again to get to St. Louis."
Pros: "We were able to switch to an earlier flight. gate agent was very helpful"
Pros: "Good service"
Pros: "The crew was great"
Cons: "Broken toilet for this flight"
Pros: "The food was airline food, the movies worked"
Cons: "Given customs form in German, when asked for English flight attendant said they were out. asked another later and she brought it immediately. After herded through security (again) and customs, with no explanation on what to expect, our connecting flight's gate was in the basement. It looked like a third world bus station. No place to sit, totally packed, could not understand announcements, only bagel place to eat that was out of most everything. I will avoid Air Canada and Toronto airport if at all possible."
Cons: "I took AC from Toronto to Japan, and Rouge from Japan to Vancouver. There is significant difference in airplane and service."
Pros: "The seats were better than the rogue airline. I can't review the food because I didn't have any."
Cons: "Flight was majorly delayed."
Pros: "The flight attendants tried their hardest to keep issue minimal."
Cons: "The second engine needed for take off had issues so the airline tried to get second engine replaced. Unfortunately the second engine also controlled the air conditioning. We waited through 3 engine replacement tries in the hot Italian summer inside a hot cabin with approximately 150 passengers. Almost an hour later, engine was replaced but damage was done. Many transfer flights had to be rescheduled for later flights. Where was the reimbursement???? Just a million thanks for our patience. Time is money"
Pros: "Modern plane, space, good service"
Cons: "The pasta was not good and the piece of sugary bread for breakfast was also not good."
Pros: "They took off and landed on time"
Pros: "The flight is packed, but overall is not bad. The crew is kinda keep everything casual."
Cons: "We got a hotel in St. Louis so we'd be plenty early for our morning flight. Got to the airport more than 2 hours early, checked in and waited. They announced over the overhead speakers that our flight was delayed due to mechanical issues. Then delayed again. Then cancelled. We were on the phone with both the airline and priceline ASAP. By "on the phone" I mean "holding for the next available representative...", which was more than an hour wait for both. The airline didn't have another flight they could fit us on until next week. We asked priceline to get us on the next available flight. We held, were disconnected, held, held more, disconnected, held more...until the day was gone. That evening they finally said they booked us on a 6:15 a.m. flight. I asked for an email confirmation and when it didn't arrive several hours later I called back. "Please hold" was the catch phrase of the day. Eventually a rep came on the line and said that we had a 6:15 a.m. flight, gave me the flight number, etc. and said the email would arrive shortly. We went to bed feeling good. We got up at 3 a.m. to get to the airport by 4 a.m. The airline didn't have anything on us. We had two hours to get this straightened out so we weren't TOO worried. "Please hold" When the priceline rep finally came on the phone she said we had reservations and the airline should let us on. Even though it was 5 a.m. now there was a long line at the airport check-in. When we got to the front of the line the guy dug deeper into his system, said he could find our reservation, but that priceline just hadn't purchased the tickets. I told this to the priceline rep on the phone. "Please hold" We watched as our flight left. We spent the day trying to get priceline to get us on a flight, but I was never able to speak to someone able to get us on a flight."
Cons: "You put me on Delta once I got to Detroit. Confusing and exhausting when you're not use to different airports and flying."
Pros: "Boarding was pretty quick, efficient, on time"
Cons: "Seats had least legroom of any plane I can remember. I'm not that tall and my knees were in the seat pocket the whole 5 hr flight. Also, the seats could stand to be a lot cushier. I felt like I was sitting on a piece of cardboard after the first 2 hours."
Cons: "not much in the way of movies."
Pros: "Food was decent, beverage service was frequent"
Cons: "Service alarm button is in armrest, dings constantly during flight when people sleep on it"
Cons: "The flight attendants weren't very kind. I needed some help to set my carry on luggage in the upper compartment and the male flight attendant just stranded there seeing me struggle."
Pros: "The food was good"
Cons: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."
Pros: "This was the usual flight. Nothing exceptional. The flight crew were very nice."
Pros: "Flight was short. Crew was very good"
Cons: "Not much to like in a short hop in a small plane."
Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."
Pros: "Almost everything, from check-in, to boarding, the crew, comfort, food and entertainment were great. Was able to easily check-in from my mobile. Boarding was one hour early and gave everyone enough time (due to this, we left early about 15 minutes before actual departure time and arrived even earlier at about 40 minutes before actual arrival time). Whole crew was friendly except for one (see my other comments). Seats were comfortable and roomier compared to other airlines. Food was perfect. Did not feel hungry or bloated. Entertainment choices provided tons of movie and TV shows to choose from. Even the customs procedure at Toronto was very easy. I would fly Air Canada again to and from Tokyo. Thank you."
Cons: "My flight was almost perfect except for one snafu. There was one flight attendant who gave me a broken plastic glass when I asked for apple juice. The juice was flowing out so fast that my aisle seatmate got drenched. He never offered any apologies and when my seatmate and I both asked for some extra napkins, he looked at us very rudely. It was a surprise as rest of the crew were very nice that I regret never getting his name to report here."
Pros: "The entertainment was great though the sound quality was lacking. The movies with subtitles were better."
Cons: "The did was pretty dire. Cup of noodles was not a good lunch at all and they ran out of the breakfast and lunch options."
Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."
Pros: "Staff friendly"
Cons: "older small plane. It is what it is."
Pros: "Flight crew as great. Our flight was a third full and after 2 weeks of traveling together they allowed us to separate so that we could both stretch out and have some breathing room."
Cons: "i was not able to travel with my spouse. the seat allocation process did not allow me to set this up prior to the flight or at the airport"
Pros: "Everything was good but the fact we didn't have TVs or anything for entertainment was a big blow to me."
Pros: "On December 20th I flew from Vienna to Toronto. It was the first time I flew with AA. I fainted a couple ours into the flight and the cabin crew took care of me and made sure I was okay for the remainder of the flight. We also made it to Toronto half an hour early! Would fly again!"
Cons: "The airline cancelled my return flight home from a Venice without notifying me because they said I was. “No show” on my previous flight over. This was absolutely not true. To cancel someone’s flight and not alert them is highly unethical."
Pros: "Going home"
Pros: "Smooth landing."
Cons: "No compensation, no manager available because they were dealing with the same issue at another gate. Where is the customer service?"
Pros: "Departure was on time. Surprisingly, had row to myself, allowed for more leg room. Flight itself was smooth."
Cons: "One beverage service only. My flight to Sf had two services which included free pretzels. Attendant did not return down aisle to check on passengers after first beverage service. Seats of plane in both directions for non stop flights very uncomfortable. With no lean back seats hard to find good sleep position. I tend to sleep through early morning flights."
Pros: "Comfortable, quick, and great service."
Cons: "No food."
Cons: "Check in process was at kiosk was long wait"
Pros: "Nothing special"
Cons: "Seats very dirty sticky Not clean at all"
Pros: "Friendly staff, outgoing and professional"
Cons: "Wifi charges are a bit gouging"
Pros: "The flight crew seemed worn and a bit surly. They ran out of two of the meals and the one I got was oddly seasoned but it was warm. We sat on the ground quite a while while they fixed the PA system with no water then there was a women they'd let on the flight even though she had a different destination - supposedly they spent an hour looking for her bag on the plane. Do you hold up a whole plane load of people that got on the right plane for the woman that didn't and how come when they checked her ticket - no one noticed?"
Pros: "Crew allowed me to sit beside my wife in economy plus seating."
Cons: "United Airlines lost my luggage in Chicago after going through customs."
Cons: "Kansas City airport is in need of a complete remodel."
Pros: "That transportation was available in Chicago."
Cons: "No problems."
Cons: "Flight delayed"
Pros: "The crew was again nice enough to find an empty seat next to mine."
Cons: "The layover was very short. Fortunately, the gates were very close together. However, since I didn't have time to get lunch in the terminal, I had a snack box for lunch, too. This was rather monotonous. There aren't enough chocolate choices on the snack menu. There were no limes for my beverage. There was no in-flight entertainment available. I had hoped to finish the movie I started on the first leg."
Cons: "I understand aircraft safety is paramount, but 2 hour delay also meant we missed dinner reservation at destination on Mother's Day"
Cons: "The gate in Newark was a dump and the boarding process was chaotic"
Pros: "Smooth flight and on time"
Pros: "The free internet and movies"
Cons: "The delayed flight"
Cons: "Blaring advertisements during taxi are quite annoying. I'm not buying your service for a 1 hour flight."
Pros: "Very good"
Pros: "Boarding and crew were good"
Cons: "No comfort at all. Plane was jam packed and I had no leg room, arm rests would not come up, no free wifi or free entertainment."
Cons: "Very uncomfortable seats with no leg room."
Pros: "easy boarding, helpful united employees"
Pros: "First class it was owsome"
Pros: "Employees need to understand that many people who don't fly often have an anxiety about the whole process. Being friendly and helpful goes a long way in making the experience less of a hassle. United seems to understand this and for the most part their employees were very friendly and helpful. I will choose united whenever possible."
Cons: "TSA employees need to lighten up. I think they can still do their job and be friendly at the same time. They all seem to hate their jobs"
Pros: "Though the airplane arrived late for boarding (due to inclement weather and air-traffic), the airline worked fast to make sure that the plane was clean and ready to board. The hostesses were very kind and helpful."
Cons: "There were no gluten-free options for snacks. There was no entertainment, which isn't really a problem for shorter flights."
Pros: "Flight delayed for a short time, explanation given- satisfying. Delayed flight info sent via text very helpful. Flight attendants and staff, very attentive, courteous, professional and informational. Over all satisfied with United airlines, thank you for my sucressful trip to Kansas City to celebrate my grandfathers 90th birthday!"
Cons: "Waited at the kiosk at the gate desk, took about 20 minutes for an agent to appear and help with customer service."
Pros: "Quick flight."
Cons: "Flight was delayed for 40 minutes because of "paperwork" according to the pilot. We boarded the plane on time however had to sit on it during the delay. We were not informed of what was going on until we had already been waiting for 30 minutes. When they informed us of the delay they offered everyone free direct TV in flight to make up for the delay. Once we finally took off they announced that the direct TV was not actually working. The flight attendant making the announcements was not sincere and rather unprofessional. Luckily the pilot flew fast so we ended up arriving only 10 minutes late."
Cons: "Long boarding and delayed flight, lots of walking"
Cons: "We have to pay for food on a 2 hour flight? Just snacks, no meal even though it was dinner time. The stewardess doing announcements was obnoxious. She had an odd way of speaking with strange pauses, she kept calling it Kansas instead of Kansas City, and she made condescending remarks about it."
Cons: "It was a small, commuter plane and everyone was to gate check any carry-on that wouldn't fit under the seat, like rolling bag. My neighbor did not check his and took up more than half of my leg room. He was NOT friendly and I was not willing to anger him by complaining. But he should not have been allowed to bring it on board. This was a United flight, not Lufthansa."
Cons: "The flight was delayed by over 4 hours, there was no clarity on what was going on. They made us change aircrafts, the ground staff was mean at best. In spite of the 4 hour wait they didn't even bother serving food or made any announcement to handle passenger anxiety and concerns. Delays are sometimes unavoidable and I have had experiences in the past but none that was handled this unprofessionally"
Pros: "It was a routine cross country flight! Smooth boarding, deplaning and good service from the Crew."
Pros: "I made it to the airport safe and sound."
Cons: "It was a complete cluster as if no one knew what was going on. Once we were finally able to board we sat on the plane for an additional 30 minutes or so because the air conditioning went out on the plan and we all had to sit there in the scalding heat while they fixed it."
Pros: "Nothing to like"
Cons: "Did not like having my flight pushed back and back and back, to then be cancelled due to "air traffic control". Did not like my flight being rescheduled to 3 days later and that day being 4th of July. Did not like buying another flight for $300 so I could get to where I was going."
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Cons: "We were delayed, no big deal. Then we got on the plane and set there on a hot plane for over 30 minutes waiting."
Pros: "Delayed in Denver"
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Cons: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."
Pros: "The professional services"
Cons: "Cramped leg space"
Pros: "Good flight attendants"
Cons: "Small seats"
Cons: "Didn't have a plane for us. Over 3 1/2 hour delay. Every time I fly this airline there is an issue with the flights."
Cons: "At the boarding gate, there was really really mean crew operating the boarding. There was one guy on standby, was told to wait so he did but he didn't get the seat . I understand that could happen but how she spoke this guy was absolutely rude and she did say " that's not my fault! That's your fault!!" And slam the door ... When we asked her for adding miles , she did as complaining " I am here for the flight to Ommaha ." Even though she was not , she is working for United airlines , isn't it her job ??? She was like that to every customer and that presents your company's value ... When the gate was for us , she was back at the gate ...... I am so disappointed for this poor customer service. Even though if I mention here , I know nothing would change and I hope this one voice will reach to the company somehow and make some change ."
Pros: "Extra space so I could stretch my legs"
Cons: "No ice"
Pros: "Totally on time: excellent everything. This was a smooth flight both ways."
Cons: "After sitting for a 8 hour layover, the boarding gate was changed. The announcement of this change was poorly done, and we were not aware. Fortunately, I questioned why our flight was not announced and found this change. With less than 30 minutes until flight take off, we had to hurry to ...not only another gate, but a completely different terminal. I feel there should have been better informative announcements of this change."
Airlines flying from Austria to Missouri have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austria to Missouri
Masks required on board, masks provided on flights from Austria to Missouri
Social distancing seating
Middle seats unavailable to book on flights from Austria to Missouri
Testing for antibodies, testing for symptoms for flights from Austria to Missouri
Waiving of change fees. Search flexible flights from Austria to Missouri