Thankful for the pilot... He got us to Charlotte alive.
Sitting on the plane for two hours prior to take off. Also, I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger
No entertainment, nor food
American airlines lost my bag... Customer service in LAX is non-existent.
Boarded in a timely manner.
Thankful for the pilot...
I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger
I arrived safely and on time
Audio plug for my seat was broken, but I slept so it worked out Kay.
the first flight from Chicago to London was great. very good aircraft.
General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
Flight on time, friendly crew.
Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.
Nothing about wheelchairs
When arrived they don't take wheelchairs
|Flights Arrive in||Washington Reagan-National|
|Flights Depart from||Bahrain|
|Airlines||American Airlines, British Airways|
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