Daily cleaning, installation of cabin HEPA filters on flights from Bakersfield to Europe
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Scores according to KAYAK customer reviews
Cons: "No debe cobrar maleta pequeña"
Cons: "Some of the Crew members were not covering their nose with their face masks"
Cons: "Of course. EMPATHY"
Pros: "I did not take the flight, I stopped in Miami instead."
Cons: "Don’t know because I did not take this flight."
Pros: "Equipment issue. Delayed"
Cons: "No failure, more constant communications."
Pros: "The ground crew worked really hard to get us going."
Cons: "The flight was delayed 1.5 hours."
Pros: "Mechanical difficulty and ineptitude -twice at repairs. Undisclosed landing complications due to runways issues in Phoenix resulting in missed connections."
Cons: "Reasonable arrangements were made for hotel, shuttle, and meal voucher, but the airport was virtually closed for the night and getting to ground transportation nearly impossible. Thank the airport cleaning service who were the most helpful"
Cons: "Entertainment didn't work neither did the flight attendants. They sat in the back and quite literally did nothing, no juice and water. Worst service ever. I'll fly Delta from now on. American what happened to you?"
Cons: "It was a quick and perfect flight."
Pros: "SEAT ok"
Pros: "On time and quick boarding process"
Cons: "The attendants at the gates could have been more pleasant"
Pros: "great trip and crew"
Cons: "Nervous neighbors"
Cons: "Delay in boarding due issue with aircraft"
Pros: "Courteous employee interactions from bag check/gate to arrival!"
Cons: "Everything was truly GREAT"
Pros: "Food, staff and entertainment was good. However, the touch screen on one of our systems did not work, and had to use the remote control."
Cons: "Not enough bathrooms, and the one on our side got dirty fast. Also, give yourself lots of EXTRA time to get through the airport in Madrid. It takes forever to get out to the gate, and you have to go through Security, Immigration and sometimes a second more intense security (which we did). If you need to get your VAT refund on purchases, add at least ONE hour. 30 minutes to get the approval stamp in one line, and 30 minutes in another line to get your refund."
Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."
Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Pros: "Our flight attendant was delightful. Nothing special with a flight, as long as its was on time."
Pros: "Short duration"
Cons: "My seat mate was coughing quite vigorously when we boarded. Not a single flight attendant asked her if she was ok. She was a very sweet older lady traveling by herself. Also I prefer when the flight deck makes an announcement prior to take off. It is reassuring to hear their voice especially in times of rough air. That did not happen today"
Pros: "When I saw that our BA flight would be operated by AA, I was concerned, given previous poor experiences with American airlines. However, in this case, AA was pretty good, especially the check-in staff at Rome Airport who were excellent. The check-in, boarding and de-boarding processes all went well. Plane was relatively modern, with USB charging ports for phones. Movie selection was good, though the TV selection could be expanded. The food was ok. Seating not bad. All of our luggage, including a child's carseat, was delivered on time and intact. Pleasantly surprised."
Cons: "The landing in Charlotte."
Pros: "I was not expecting the ample leg room and arm space. I was actually comfortable. It made such a huge difference in my day. The crew members were great and it was a pretty chill experience, which is not how I can describe any other flight in recent memory."
Cons: "The entertainment was just snippets from NBC shows that I’m not interested in. It was the same presentation on both legs of my trip, so even if I had been interested initially, I would have gotten bored the second time around."
Pros: "Had the fortune to sit with a passenger that had a service dog"
Cons: "Takeoff was delayed Two hours and 17 minutes with NO explanation."
Pros: "The whole crew was amazing! The food was actually decent and nicely warmed. Everyone was really friendly and the on-flight movie selection was great."
Cons: "Truly an awesome flight. I can't think of anything that they could have done"
Pros: "Despite a departure delay due to necessity to off load some passengers due to nonfunctional seats we arrived 20 minutes early."
Cons: "The seats are too narrow, which I can tolerate for about an hour."
Pros: "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
Cons: "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."
Cons: "Flight was scary as hell. Lights flickering, bells constantly dinging, compartments continually popping open, and exit light flashing."
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Very nice crew Very smooth flight On time!"
Cons: "They didn’t have coffee or tea, but them announced that in the beginning. No WiFi. Also announced."
Cons: "1hr delay"
Cons: "I was not sent an email 24 hours prior to my flight to check in."
Cons: "Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again."
Cons: "Seat 20f It was very uncomfortable and freezing My legs were sore after the journey. Besides until 30 seconds before actual boarding time the members didn't inform about the delay. Everybody had formed lines and we see people getting out only then."
Cons: "For a customer-based service, I found it disturbing that one of the flight attendants was abrasive to passengers on this flight."
Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"
Pros: "The selection of movies from VCE to PHL was awesome and so were the attendants. Great flight and staff!"
Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"
Cons: "My flight was cancelled, then rebooked three times, when I finally was able to fly almost 24 hours later, the flight was delayed by over an hour. Not acceptable service at all. Not interested in ever flying with American again."
Pros: "The entertainment was a new release movie - liked that. The food was okay."
Cons: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"
Pros: "God service at the flight ."
Cons: "Canceled my first flight of American airlines, I had to wait 11 more hours, I had no compensation and nobody even apologized to me."
Pros: "Staff was nice. Very full flight."
Cons: "Annoying passengers that are sitting in the rear of the plane putting their luggage in the front bins forcing people in front to go beyond their seats for a bin further back. Screws up the flow of boarding and deboarding."
Pros: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"
Cons: "Sticking me in the middle row"
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Pros: "Cookies are delicious"
Cons: "I hate that United doesn’t let you get a boarding pass early if you don’t pay for for a bag. Hell, even Frontier lets you check in early. There was no one at the ticket counter till an hour before check in so I had to wait around outside security till I could get a boarding pass. It’s bullshit"
Pros: "Seats were uncomfortable"
Cons: "It would be better to load from the back to the front a lot less issues and less time consuming"
Cons: "Flight was late due to mechanical issues. Couldn’t exit the plane in Chicago bc of JetWay malfunction."
Pros: "Absolutely nothing!"
Cons: "On this segment of flights it was an absolute joke. Assigned a center seat along with other 1K members and stuck in the back of the bus. Flight was hot, late and then once to Houston could not get off the plane as there was nobody there to meet us. Priority bags all came off the caraosel last."
Cons: "The unfriendly crew"
Pros: "United flight left without me! I was there in time...45 minutes early... but sitting in another one of their planes waiting to get off the connecting flight!"
Cons: "See above"
Cons: "Flight was 2 hrs late"
Pros: "Short sweet, hard to beat!"
Cons: "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."
Pros: "Flight arrived early"
Cons: "Narrow seats, poor legroom"
Pros: "Pilots did a nice job."
Cons: "Speakers at boarding gate mostly inop and didn’t hear announcements."
Pros: "I was asleep in this flight & was not bothered during beverage service. This flight was only 2 & 1/2 hrs"
Pros: "Upgraded Business Economy was much nicer than regular Economy. The flight got in to Tampa early."
Cons: "Bathroom not maintained during flight. Vomiting child seated behind us (which I know was not the airlines fault, it was gross though)."
Pros: "I am so disappointed of this trip and United airlines"
Cons: "The worst trip with United airlines specially from Huston to El Salvador"
Pros: "Flight staff was good!"
Cons: "My flight was cancelled, it was re-booked, but lots of walking and waiting especially for a older person. Chicago busy , more walking, home much later,.. still waiting for one suitcase."
Pros: "The seats"
Cons: "That they lost my bags"
Pros: "No food or entertainment on this flight, too short of distance. As comfortable as a little jumper plane can be"
Cons: "Sat behind the seat a person had vomited in on the prior flight, no big deal but make sure to have the cleaning crew check under the seat..."
Pros: "Crew was nice and efficient it"
Cons: "It was late"
Cons: "I didn't get to fly because there was a mismatch in the booking for my name. Listed as Michael Murray Joseph but my name on my passport is Michael Joseph Murray"
Pros: "Nothing. Horrible experience all around. Didn't get home till midnight"
Cons: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
Pros: "The seats were extra comfy & roomy."
Cons: "I was connected to the free inflight wifi but couldn't get any movies to actually load."
Pros: "The crew was polite."
Cons: "I paid extra for an economy plus seat and they gave it away. I had to sit in a middle seat."
Pros: "The crew to be more friendly. Crew were quite rude."
Pros: "Friendly few, clean plane, and on time"
Cons: "It was way too hot on the plane. I understand it's hard to find a happy medium with people on temperature but this flight was too warm, especially with people traveling with winter wear on."
Pros: "-Fast check-in -Crew was friendly -Comfortable seat -Appreciate the beverage -Love the new safety videos"
Pros: "Staff was friendly and helpful. Flight was smooth."
Cons: "Tried to change flight to different day, and agent said it was available. I had to call them to find out not only was the flight no longer available, but there were none in the same time frame I needed and the next option would cost $1500+. I lost over $575 for a flight I couldn't even take. DO NOT BOOK ON KAYAK!"
Pros: "It was awesome, I could travel on Gold gropu for a chrap pice! Simply great"
Pros: "They have a snack and a drink on such a short flight."
Cons: "8 hour delay."
Cons: "I wouldn't know since I wasn't on it and I'm still in the airport waiting for my flight. I have to try to get comfortable on the floor right now."
Pros: "Very friendly staff, very accommodating, even to some not so flexible passengers."
Cons: "The plane is so small. There were several men that could not even stand up and one poor guy beside me that was absolutely wedged into his seat."
Pros: "Nothing. Flight was cancelled. Put on standby for the next flight and was too far down the list for that to be useful. Scheduled for a later flight it too was cancelled."
Cons: "The entire experience. I have no intention of flying United again and will not recommend to other travelers."
Pros: "This was for my in-laws and they were very happy and great full for all the help"
Pros: "Really nice crew members"
Cons: "The plane was old and it was shaking terribly, and the boarding took ages especially random security check"
Pros: "Rain delayed our take off but most of the time was made up. No complaints!"
Cons: "Forced to check our carry on suitcase even though there was plenty of room above the seats."
Pros: "Originally was planned to fly into Denver but the flight was delayed due to weather, they were able to re-route us through SFO earlier in the day with no headache. The original flight ended up cancelled and so we would have been delayed a day or 2. The ease of the switch was perfect and allowed to focus on our trip and not the travel. 5 stars."
Pros: "Economy plus was nice."
Pros: "The worse trip. the last 8 people in check in was off on the air plane ."
Pros: "The crew was wonderful and accommodating for a mother traveling with 2 minor children"
Cons: "Absolutely no space on this plane. The least amount of leg room and seat room I've ever experienced."
Pros: "I had lots of room, the flight was great"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Pros: "Loved the ability to watch movies, and to be able to plug in and charge my electronic device. Very nice plane everything was in pristine condition. Crew was outstanding and professional. I didn't eat anything on the plane so I can't really give my opinion."
Cons: "I wasn't assigned a seat until I got to the gate and I ended up with a middle seat even though the flight was not completely booked. Several other passengers in my situation took it upon themselves to take the aisle seats once we started to depart the gate without asking the crew members."
Pros: "Price was really great; service and flight were also very good."
Cons: "on my reservation, my name is spelled wrong and I cannot get this corrected. United rewards program will not recognize me. It is William, not Willim. Can you correct it? United agent said he could not fix this, he also thought it might effect me going through security but did not on my out bound flight."
Pros: "They on flight food, although pricey was good."
Cons: "Flight was delayed over three hours. When we go on the plane, we were delayed another hour. I don't know why they had us board the plane if they had not fixed the problem. Having to sit in those tight no leg room seats for an hour longer than we had to was the main complaint of those around me."
Cons: "My flight was cancelled with no free hotel room for the night and my bags got lost until the day after I landed"
Pros: "The staff at the airline was as helpful as they could have been, but the problems were out of their control and snowballed into a very long day of travel."
Cons: "The de-icing mechanism for the airplane was not functioning the morning of our flight. We had a scheduled 6:45 AM departure, and was to connect with another flight to my destination. Because the first flight was delayed by more than 2 hours I missed my connecting flight. the 2nd leg of my flight had departed before I arrived, and although there were several more flights going directly to my destination the airline was unable to secure my seat on any of those other flights. I ended up flying to a third city, then finally to my destination. I booked the flights to have a minimal layover and still ended up with a 12 1/2 hour travel day. The flights I booked had higher fares than the flights with long layovers. Guess I could have saved my money."
Airlines flying from Bakersfield to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bakersfield to Europe
Masks required on board, masks provided on flights from Bakersfield to Europe
Social distancing seating
Middle seats unavailable to book on flights from Bakersfield to Europe
Testing for antibodies, testing for symptoms for flights from Bakersfield to Europe
Waiving of change fees. Search flexible flights from Bakersfield to Europe