I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
for the second time disappointed with TK, they like JAT = joke about time
All was fine , but air conditioning was not working on board properly so was very hot
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
Very nice and friendly crew. Boarding system can be improved.
Make sure to request a vegetarian meal in advance. They printed out menus for all passengers with the options but by the time they were halfway through (for breakfast and dinner), the vegetarian options were already all taken.
Same as before boarding process and lack of crew experience in the process
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Vegan food tasted good. Restroom could be kept cleaner. Seat tray table was a bit tilted so food tray kept sliding down a bit. Flight crew can be a little more friendly, caring and approachable. Their faces lacked smiles and tone was stern.
The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times
We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.
The flight was delayed. No information was provided as to the reason for the delay. There was only water offered during the flight.
The crew was caring and attentive in making my flight comfortable as I was travelling with an injury.
I bought a ticket and paid for for our luggage but I had to pay for my luggage again. I’m so disappointed! We had a 30 min delay and because of that we missed our connecting flight and were told that we would be on the next flight (9am flight ) but we were landed we were booked at 12pm flight. I had a little baby w me, it was very stressful. I begged to leave at 10 am at least. I was emailed that we get a voucher but they didn’t work when we were at a breakfast store. I’ve been always happy w Lufthansa but this time was awful.
Eet late informed about delay of more rhan four houts
Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.
The flight was delayed but I was still able to board the connecting flight in Munich.
It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.
Zero legroom or space in economy. Flight was delayed into Munich causing a missed connecting flight and other missed bookings. :(
They gave us free up grade to a roomier seat.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.